Restoring Hope After Fire: Why SERVPRO Is Your Trusted Partner

4/10/2024 (Permalink)

After a Fire

Experiencing a fire can be devastating, but you don't have to face the aftermath alone. SERVPRO of Walnut/ Hacienda Heights/ Rowland Heights is here to provide compassionate and comprehensive fire damage restoration services, helping you rebuild and restore your home or business.

Our team understands the complexities of fire damage, from structural issues to smoke and soot residue that can permeate every surface. We are equipped with the expertise and advanced equipment needed to handle fire damage restoration efficiently and effectively.

When you choose SERVPRO of Walnut/ Hacienda Heights/ Rowland Heights for fire damage restoration, you benefit from:

1. Immediate Response: We offer 24/7 emergency services, ensuring a rapid response to minimize further damage and secure your property.

2. Thorough Assessment: Our certified technicians conduct a detailed assessment to identify all areas affected by fire, smoke, and soot.

3. Comprehensive Restoration: From debris removal and structural repairs to odor removal and content cleaning, SERVPRO of Walnut/ Hacienda Heights/ Rowland Heights handles every aspect of fire damage restoration.

4. Insurance Coordination: We work closely with your insurance company to simplify the claims process and ensure that you receive the coverage you deserve.

5. Peace of Mind: Our goal is to restore not just your property but also your peace of mind. We communicate transparently throughout the restoration process and strive for customer satisfaction.

Trust SERVPRO of Walnut/ Hacienda Heights/ Rowland Heights to be your partner in recovery after a fire. Contact us today to learn more about our fire damage restoration services.

SERVPRO of Walnut/ Hacienda Heights/ Rowland Heights (909) 598-8400

Preventing Fires This Summer

5/2/2023 (Permalink)

Prevent fires in your home.

Summer is slowly approaching and with that comes fire season for Southern California. However, cooking and heating are the top two leading causes for house fires. What can we do to prevent house fires? 

• Install smoke alarms on every level of your home and outside bedrooms.

• Test your smoke alarms every month and change out the batteries if they aren't working

• Stay in the kitchen when cooking, or by the grill when grilling.

• Turn off your ovens and keep the surrounding areas clear of clutter.

• Keep anything that can burn at least three feet from fireplaces, heaters, etc.

•  Unplug or turn off heaters when you aren't in the room.
• Have your heating systems and chimney’s regularly inspected.

Be safe this summer and protect yourself and your home from fire damage with these simple prevention tips.

Fire Safety in Commercial Buildings

4/17/2023 (Permalink)

Practice fire safety in commercial buildings.

It can take just 30 seconds for a manageable fire to become deadly. Although the flames may start out small, they can quickly engulf not just the room but an entire building. Commercial buildings often have multiple stories with elevators or stairways. If a building has an elevator, it acts as a chimney during a fire. It brings smoke and flames to other building floors, spreading the fire and causing even more damage. 

Fire safety is extremely important in any building, especially in multi-level structures. Be sure to have safe escape routes and evacuation strategies. Routes that will keep them out of the path of the fire. This means avoiding places that conduct heat and smoke like elevators. Make sure all the employees know the location of fire extinguishers. You can also assign one individual to do routine fire safety checks. For example, making sure the fire extinguishers are filled.

Fire prevention is just as important. After all, it's better to avoid a fire than to put one out. It's important to keep up with building and equipment maintenance. That includes, confirming electrical fuses and outlets are in good condition, arranging rooms without fire hazards, removing flammable materials, etc.

Despite taking even the best fire prevention methods, fires can still occur. SERVPRO can clean up the damage like it never even happened.

Is Water the Best Way to Extinguish a Fire?

9/7/2022 (Permalink)

Water Can sometimes make a fire worse.

Most people think that the best way to put out a fire is with water. However, using water on certain types of fires can actually make them even more dangerous and will maximize the amount of fire damage. 

When Water is Recommended

Water can be used effectively, but not for every fire. Class A fires are the most common and easiest to put out. They are made up of solid combustible materials like paper, wood, and plastic. With Class A fires, you want to remove the fire's heat supply. Water is an effective way to do that and is recommended in this instance.

When to Avoid Using Water

Other than Class A, it's usually best to avoid using water to extinguish a fire. For example, Class C and K fires. Class C fires involve electrical equipment and are common in commercial buildings but can happen in residential buildings as well. The first thing to do is to cut off the power source from the appliance if it is safe to do so. A carbon dioxide or dry powder extinguisher will do well to help put out the fire. If you are able to disconnect the power source, this fire can become a Class A fire. However, it is best to avoid using water as it can conduct electricity and put you at even more risk.

Class K fires usually involve cooking oils. These are typically common in commercial or residential kitchens. In a commercial kitchen, there will most likely be a wet chemical extinguisher that should be used in the event of a Class K fire. However, if you are cooking at home you may not have access to one. In that case, cover the fire immediately with a lid or cookie sheet. Do not use water on Class K fires. It can cause hot grease or oil to splash on you.

When in Doubt, Get Out!

If you aren't sure what the best way to extinguish the fire is or the flames are getting out of control, evacuate the building immediately and call 911! It can take just 30 seconds for a small flame to grow into a deadly fire. Once the fire is put out, call your local SERVPRO professionals to repair the damage. SERVPRO has the knowledge and equipment to restore the damage done by each type of fire. We will be there within one hour of your call and will make it like it never even happened.

Smoke and Mirrors

6/22/2022 (Permalink)

The stuff is honestly pretty interesting.

Have you ever been inside of your home or business' attic space? It is an interesting place. Most homes in southern California do not have a space large enough to walk in like houses do in other parts of the country, but some do and most have at least a few feet of clearance. Some businesses have plenty of space to move around in, but most are similar to houses.

One of the things you will find in your residential attic space is insulation. It is typically a shade of pink but depending on what type it is, it may be other colors. It is hard to miss, regardless of the color. It is characterized by its fluffy appearance. Insulation is used to help keep homes cool or warm in summer and winter, respectively. Unfortunately, during fires, it can also trap smoke smells.

If your home has experienced a fire, there is a good chance the smell will linger. Part of the reason for that is smoke being absorbed into walls and insulation.

If this happens, call SERVPRO of Walnut. We have over ten years of experience with deodorizing and replacing fire-damaged materials to get your home back to preloss conditions. After all, nobody wants to smell smoke forever.

Coastal Fires

6/21/2022 (Permalink)

Fires of this size are much more palatable.

Wildfire season has arrived in southern California. With temperatures soaring, especially in the valley, it won't be long before the inevitable "Big Ones" start popping up and dotting the southland (and likely the central and northern coasts, respectively) like beach bonfires at Newport.

What do you do in the hopefully unlikely event of a fire threatening your home or business? That is a tricky question with many possible answers, but none of them are a 100% sure solution. What we can offer you is a "worst-case scenario contingency".

Fires are one of the most traumatic events a home or business owner can experience. Between the destruction of your personal real property, memories and time spent with loved ones also goes up in flames. They can leave you feeling violated and unsafe, even in a place that may have been formerly a safe place.

In the event you do suffer a fire to your home or business, be sure to make SERVPRO of Walnut your first call. With over a decade of experience in fire damage restoration, we are your best bet for getting your life back on track. We are available 24 hours a day, 7 days a week, 365 days a year.

Coastal Fires

6/21/2022 (Permalink)

Fires of this size are much more palatable.

Wildfire season has arrived in southern California. With temperatures soaring, especially in the valley, it won't be long before the inevitable "Big Ones" start popping up and dotting the southland (and likely the central and northern coasts, respectively) like beach bonfires at Newport.

What do you do in the hopefully unlikely event of a fire threatening your home or business? That is a tricky question with many possible answers, but none of them are a 100% sure solution. What we can offer you is a "worst-case scenario contingency".

Fires are one of the most traumatic events a home or business owner can experience. Between the destruction of your personal real property, memories and time spent with loved ones also goes up in flames. They can leave you feeling violated and unsafe, even in a place that may have been formerly a safe place.

In the event you do suffer a fire to your home or business, be sure to make SERVPRO of Walnut your first call. With over a decade of experience in fire damage restoration, we are your best bet for getting your life back on track. We are available 24 hours a day, 7 days a week, 365 days a year.

It's wildfire season

5/11/2022 (Permalink)

Is it getting hot in here or is it just me?

California is known for a lot of different things. Disneyland, Knott’s Berry Farm, earthquakes, palm trees, and traffic are all hallmarks of the Golden Coast. One of the scarier and more destructive things we are known for are wildfires. Seemingly every summer, a spat of gargantuan fires rip through our forests and national parks. Some of the more notable ones were the Holy Fire, the Carr Fire, and the Camp Fire, respectively. Between these fires, more than a million acres of property were torched to cinders, leaving behind burn scars and ideal flood and mudslide conditions.

Sometimes these fires make their way into suburban areas. Houses are burned to the ground, businesses are scorched and production screeches to a halt, and (worst of all) lives are put on hold or sometimes lost altogether.
Fire damage is easily the worst type of loss a person can endure. Water may leave marks, mold requires cutting walls, but fire can obliterate property entirely. When this happens, more than just belongings are lost. Memories, time, and a sense of safety also go up in flames.
If your home or business is affected by a fire, give SERVPRO of Walnut a call. With our experience and attention to detail, we can help ease the pain that comes from a fire. We carefully inventory your belongings to assist insurance companies, we haul away wreckage, and we deodorize and reconstruct homes and businesses.

While it may be a long time before things get back to normal, rest assured: If SERVPRO is on the job, you are in good hands.

Be Prepared For Fire Season

5/3/2022 (Permalink)

Avoid tragedy and have a plan.

Fires are unpredictable and can happen at a moments notice. They can be tragic if you are unprepared to deal with them. To help assist you in safely escaping a fire, SERVPRO of Walnut would like to share some helpful tips for when things heat up.

Install Smoke Detectors
Once a fire starts, speed is everything. How fast you get out of the house, how fast firefighters arrive, etc. Unfortunately, if homeowners don't have smoke detectors properly installed, smoke and fire damage will occur. In situations where homes have sustained major damage, emergency restoration services can assist in the restoration process. However, installing smoke detectors and replacing the detectors' batteries yearly (as well as replacing the smoke alarms once every ten years) can ensure you are alerted quickly. As a result, your home will be less likely to sustain major damage.

Have a plan
If you don’t have a plan, you don’t have a goal. When putting a plan together, don’t forget to plan your “immediate escape”, IE leaving straight from a bedroom as opposed to trying to gather belongings first. Ensuring that you know how to escape from other areas of your house can also be helpful, however, since you don’t know where you will be if a fire starts.

Frequently Practice Your Plan
Practice makes perfect, and this is something you will definitely want to have down to a science. As you practice your plan, you will likely be able to identify potential problems that may occur in the event of an actual fire. Practicing often can help you feel confident in your ability to safely exit your home.

Fires are terrible. Between the loss of real property, they can shake you to the core and cause immense stress. If you happen to experience a fire loss, be sure to make SERVPRO of Walnut your first call.

Fire safety in 2021

8/31/2021 (Permalink)

The fires rage on.

As fires continue to rage on all along the west coast, we are all reminded how easily fires can not only start but quickly burn out of control. Even as fire season begins to wind down (at least in the traditional sense) we have seen no relenting from the wildfires that continue to rage on in Oregon, northern California, and Washington state.

SERVPRO of Walnut wants to give you a couple of useful tips for fire safety that you may find useful if you find your home or business in an area that is a fire hazard.

These tips can be found and further elaborated on here.

• Buy and learn how to use a fire extinguisher. The kitchen is the best room in a home to keep an extinguisher, as this is where you are most likely to use fire on a regular basis.
• Make sure children are taught fire safety from a young age. Electrical cords, matches, lighters, combustible chemicals, and other common causes of fires should be discussed so children know not to be careless around them, if use them at all.
• If you or your children plan on being near an open flame, ensure that there is no excess fabric on clothing that may easily catch fire. Fire-retardant pajamas can also be purchased here.
• Use proper fuses in electrical boxes, do not overload outlets, and use insulated and grounded electrical cords.
• Attics, basements, and yards should be kept free of debris as much as possible.
• Lawnmowers, chainsaws, and weed whackers typically use gasoline to function and may also be a spark hazard. Be sure to exercise caution when using these tools.

This list is not exhaustive but it is a great starting point to ensure the continued safety of your family and your property. If you experience a fire loss, give us a call at 626-833-0774.

What it takes to restore your home

6/18/2021 (Permalink)

Fire Damage? Smoke Damage? Call us

When too few outlets exist, and extension cords, extra outlets, and plug adaptors become used more frequently in a home, fire damage often happens due to overloading electrical systems. Although this may seem unlikely to younger family members, the dangers posed in plugging too many devices at one time become a reality for many homeowners.

When SERVPRO technicians encounter this type of fire damage, we ensure that electricity no longer runs to the area. Water from firefighters can also damage electronics devices and make them dangerous to power on, so please never hit their power button to see if a device still works. We must unplug all devices still connected to power sources, package them to store undamaged ones safely, and prepare damaged ones for possible repair.

Your home's interior can also suffer severe fire and smoke damage. Our technicians can readily handle all stages and levels of severity. Fires can happen at any time, including during the night when devices charge for the next day's use. When your home is unoccupied, fires can slowly spread before a neighbor notices smoke seeping through closed windows. Fires from overloaded outlets are not always caught early.

Our technicians can help you and your family by mitigating the effects of fire and making your home safe again. Fire effects might not be easily seen but still exist, posing hidden danger spots in your once-safe home. 

Restoration and mitigation of fire damaged residences include:

1. Removal of destroyed materials and belongings
2. Repair of materials only slightly damaged or covered in soot and grime
3. Airing out your home as part of the desiccant process
4. Lastly, odor control techniques that make your home's interior safe for structural restoration work to begin.

How & When to use a fire extinguisher

6/10/2021 (Permalink)

In the City of Walnut we praise the LA County Fire Department in assisting our neighbors who's homes & business have suffered a fire loss.

The following are ten important rules to remember about how and when to use a fire extinguisher. 

• Most fires start small. If the fire is contained to a single object, such as a trash can, you may want to try using a fire extinguisher to put out the flames. 
• You should only consider using a fire extinguisher if all members of your home have been alerted to the fire and the fire department has been called.  
• When purchasing a fire extinguisher, look for one that is tested by an independent testing laboratory. Also, look for one labeled A-B-C as it can be used on most fires that would occur in your home. 
• Make sure you are physically able to handle a fire extinguisher.
• Know how to operate the extinguisher quickly. You will not have time to read instructions during an emergency.
• Keep your fire extinguisher in an easily accessible area. 
• Remember the word P.A.S.S.

               Pull, Aim, Squeeze and Sweep

• If your means of escape becomes compromised at any time while using an extinguisher, get out of the house as fast as possible and wait for the fire department.
• If you have any doubt about whether or not to fight a fire with an extinguisher, DON'T! 

Fire Prevention for the Older Adult

6/10/2021 (Permalink)

Fire Safety Tips for Seniors

At age 65, older adults are twice as likely to be killed or injured by fire compared to the population at large.  By age 75, that risk increases to three times that of the general population and to four times by age 85.

Fire and burns are not the only hazards that threaten our older citizens.  Statistics from the CDC show that falls are the leading cause of death from unintentional injury in the home. Thirty percent of people age 65 and older are involved in falls each year - some of those falls are fatal, while others permanently disable victims, often causing loss of mobility or independence.  

Key steps to reduce risks of injury from fire.

Roof Tarping after a House Fire

6/9/2021 (Permalink)

Tarping the roof will prevent secondary damage while the roof is inspected and repaired.

Falling trees, fire, high wind and hail storms often cause roof damage. Safety should your primary concern. Initial roof assessment should be completed from the ground as damage is not always visible. If you suspect damage to your shingles or structure, contact a professional immediately.

Vacate the premises in the event of major roof damage.

Tarping the roof will prevent secondary damage while the roof is inspected and repaired. SERVPRO of Walnut, Hacienda Heights/Rowland Heights provide emergency roof tarp installation to prevent further damage. When disaster strikes, SERVPRO is ready to respond immediately with your roof tarping needs.

Our professional crews use approved board up techniques to minimize further damage and secure your property and protect the building from weather, animals and illegal entry.

What to do if there is a fire in your home

6/9/2021 (Permalink)

Fires happen when you least expect it.

Sometimes fires happen even despite common preventative measures, despite early warning systems. In the event of such an emergency in your home, it is important to think and act quickly, and talking with your family now about what to do during a fire can help ensure their safety if the unexpected does occur. It's best to be prepared.

The number one thing to remember if a fire starts in your home (and becomes too large for a fire extinguisher) is to get out. The American Red Cross also advises to shout “Fire!” several times as you are evacuating, to alert any others in the residence. Check closed doors on your escape route to make sure they’re not warm. If a door in your path is warm to the touch, do not open it; use your secondary route, or place a wet towel under the door and call 9-1-1 if you cannot evacuate safely. If your evacuation route is filled with smoke, stay low and close doors behind you until you reach an exit. As soon as you are outside, call 9-1-1 and go to your family’s emergency meeting place.

Once your family is safely evacuated and the local Fire Department has responded to the fire in your home, call SERVPRO of Walnut, Hacienda Heights/Rowland Heights as soon as possible to begin the process of making the fire “Like it never even happened.”

How to Deodorize Your Home Using Thermal Fogging After A Fire

6/8/2021 (Permalink)

This home suffered fire damage in the attic

Fire losses require the use of sophisticated equipment and practices to recover your home. Despite how overwhelming structure fires can be, we have experienced and knowledgeable professionals working to provide efficient mitigation to reduce property loss. While debris removal, demolition, and deep cleanings are vital elements of fire recovery, it is also critical to address the widespread harsh odors that can also spread throughout the property. 

Deodorization is a critical step in the restoration process of fire damage to homes and businesses. Smoke molecules and the combustion of plastics and other organic materials can lead to a blend of harsh odors concentrated throughout the entire household, being the strongest in the area where the fire began and lessening the greater the distance away. We have multiple deodorizing tools that can reduce or eliminate noxious scents, and one of the most heavily used of these is our thermal fogger. 

Fogging machines are a favored choice of our SERVPRO professionals for removing smoke odors because the generated vapor can penetrate difficult areas to reach and penetrate affected surfaces as well.  Deodorizing compounds exist in many pleasant scents or odorless products that get rapidly heated by the machine to produce fog. When in contact with smoke and odor molecules, these deodorizing agents can neutralize the compounds. 

Multiple obstacles exist for homeowners after a fire loss incident, but our SERVPRO of Walnut team can help. Give us a call today at 909-598-8400

Outdoor Fire

6/2/2021 (Permalink)

Outfoor Patio Fire

Outdoor house fires can cause as much damage outside of the home, as inside of the home.

We we called to assist a local neighbor in Walnut with fire damage, soot damage, smoke damage and water damaged caused by the local Fire Department when they were assisting in putting the fire out.

This home did no only suffer outside damage, to the exterior of the home, patio cover and patio contents including a Pool Table. The adjacent bedroom to the patio also suffered smoke, fire and soot damage. Parts of the wall to the adjacent bedroom has to be torn down during the fire fighting efforts by our local Fire Department.

We assisted in doing a Total Loss List, that would be shared with the homeowners Home Insurance adjuster, as well as the Fire Clean up process.

This accidental fire began in the overnight hours, as soon as the area was deemed safe we were allowed access to begin the cleanup process.

If your home suffers from Smoke, Fire and or Soot damage give us a call and we will be out to the scene as soon as we can.  

Wildfire: Be Prepared

5/24/2021 (Permalink)

Safeguard Your Home Before Fire Season

Safeguard or “Harden” Your Home The ability of your home to survive a wildfire depends on its construction materials and the quality of the “defensible space” surrounding it. Here's a list of things to keep in mind if you live near a wildfire area.

1. Address

• Make sure your address is clearly visible from the road.

2. Chimney

• Cover your chimney and stovepipe outlets with a nonflammable screen of ¼-inch wire mesh or smaller to prevent embers from escaping and igniting a fire.

• Make sure that your chimney is at least 10 feet away from any tree branches.

3. Deck/Patio Cover

• Use heavy timber or non-flammable construction material for decks and patio covers. • Enclose the underside of balconies and decks with fire-resistant materials to prevent embers from blowing underneath.

• Keep your deck clear of combustible items, such as baskets, dried flower arrangements, and other debris.

• The decking surface must be ignition-resistant if it’s within 10 feet of the home.

4. Driveways and Access Roads

• Driveways should be designed to allow fire and emergency vehicles and equipment to reach your home.

• Access roads should have a minimum 10-foot clearance on either side of the traveled section of the roadway and should allow for two-way traffic. • Ensure that all gates open inward and are wide enough to accommodate emergency equipment.

• Trim trees and shrubs overhanging the road to a minimum of 13-½ (or 13.5) feet to allow emergency vehicles to pass.

5.Garage

• Have a fire extinguisher and tools, such as a shovel, rake, bucket, and hoe, available for fire emergencies.

• Install a solid door with self-closing hinges between living areas and the garage. Install weather stripping around and under the doors to prevent ember intrusion.

• Store all combustibles and flammable liquids away from ignition sources.

6. Home Site and Yard

• Ensure you have at least a 100-foot radius of defensible space (cleared vegetation) around your home. This means looking past what you own to determine the impact a common slope or neighbor’s yard will have on your property during a wildfire.

• Cut dry weeds and grass before noon when temperatures are cooler to reduce the chance of sparking a fire.

• Landscape with fire-resistant plants that are low-growing with high-moisture content.

• Keep woodpiles, propane tanks, and combustible materials away from your home and other structures, such as garages, barns, and sheds.

• Ensure trees are far away from power lines.

Why Does Fire Burn?

5/21/2021 (Permalink)

Why Does a Fire Burn?

While most people learn principles that make fire work in high school science classes, this knowledge also forms the foundation for both basic and advanced firefighting techniques. Fires need four crucial components to start and keep burning:

• Fuel (sometimes called a “reducing agent”)
• Energy, in the form of heat
• An oxidizing agent (commonly oxygen)
• A chemical reaction

What accounts for a blaze’s destructive nature that leads to massive fire damage is its dependence on these four elements. So long as there are plentiful supplies of fuel, heat and oxygen, a fire's chemical reaction will continue, permitting it to burn, grow and spread. 

How Is a Fire Extinguished?

Fire suppression focuses on robbing the flames of one or more of these elements. When delivered in huge quantities through a fire hose, water both significantly reduces a fire’s heat and takes away oxygen as it transmutes from liquid to vapor form at extremely high temperatures. Unfortunately, this enormous amount of water also floods buildings and wreaks havoc on its own.

Fire Damage Restoration Steps

5/21/2021 (Permalink)

Garage fire from a tool left on the charger

1. Contact SERVPRO of Walnut office once you are safe. Our team will ask specific questions that will help us better handle your needs. We want to ensure that we take care of your home with proper care, with the right equipment needed, and with urgency.  

2. Upon arrival, our team will inspect and asses the fire damage. Doing so will determine the extent of the fire, smoke, and soot damage so that we can develop the best plan to make your home safe again. 

3. Windows, walls, and roofs are often damaged in a fire. To protect your home from further damage we board up any missing windows or walls. Once that is complete, we will place tarps on any damaged roofs that possess damage. This step should be done immediately. 

4. If water damage presents itself, the water elimination process will begin right away as well. Our team of professionals will get rid of most of the water in the home and use dehumidifiers and air movers to remove any left-over water, completing the drying process. 

5. Smoke and soot must be removed from all surfaces. We have specialized equipment and use specific techniques to make sure that your home and belongings are restored to the pre-fire state. Once smoke and soot are eliminated we will make sure odors left behind are taken away with industrial air scrubbers and fogging equipment.  

6. The area must be cleaned and sanitized, we make sure your home and belongings are taken care of by using various cleaning processes that are defined to work best for your fire crisis.  

7. The final step is to restore your home to pre-fire condition. This may call for replacing drywall, painting walls, or installing new flooring. 

When a fire emergency strikes, contact SERVPRO of Walnut for your restoration needs. We are like a one-stop shop in your mitigation and restoration tasks. Available 24/7 for your emergency service needs!

Fire Damage Experts

5/10/2021 (Permalink)

Kitchen in this home caught fire, this is what's left of the stove

Fire Damage Repair and Remodeling Services

We come equipped with everything needed to completely erase all evidence of fire damage. When we are finished, the affected area will look, smell, and function as if there had been no fire. "Like it never even happened." 

• Water Damage and Repair experts
• Fire & smoke inspection
• Thorough wall and ceiling cleaning
• Soot removal from hard surfaces, including brass, aluminum, chrome, marble, tile, and porcelain
• Deodorizing to eliminate smoke and fire odors

Your satisfaction is our priority. At SERVPRO of Walnut, we aim to make your situation stress free. We Are Here To Help!

• Call us for 24/7 emergency service
• Fast and professional fire restoration services
• We work directly with your insurance provider 
• We are the preferred vendor to many insurance companies
• We get you back in business in no time

SERVPRO of Walnut (909) 598-8400

International Firefighters Day

5/4/2021 (Permalink)

SERVPRO technicians in full PPE's

Today is National International Firefighter Day!

Thank you to all of the brave firefighters. You too can honor them today by proudly wearing blue & red ribbons pinned together. The ribbons colors are symbolic of the elements firefighters work with- red for fire and blue for water.

Thank you to our local Fire Stations for all they do!

In honor of #internationalfirefighterday here is a picture from a year ago, when SERVPRO of Walnut assisted our local fire stations by providing our service to sanitize all rigs, ambulance and fire department vehicles. 

Kids Fire Safety

2/2/2021 (Permalink)

Kids Fire Safety

From a hot cup of coffee to boiling water on the stove, burns are a huge hazard in every home specially with little kids around.  Burns are the most (hot water and liquids) are the most common accidents related to kids.  Here are a few ways to help avoid burn related accidents.

• Always use the back burner on your stove when possible.
• Keep an emergency aid kit close at hand in your home.
• Install a fire extinguisher in your kitchen.
• Keep matches, lighters, candles and chemicals put away out of reach.
• Put child safety plugs in your outlets.

For more information on Kids Fire Safety check out these sites:

http://firesafekids.org/

http://firefacts.org/

Your child's safety is important to us here at SERVPRO.  In the event of a fire or smoke damage keep in mind SERVPRO of Walnut is here to help, Give us a call at (909) 598-8400

Resources Can Help Improve Restoration Of Commercial Fire Damage

7/8/2020 (Permalink)

Commercial Fire in Los Angeles

Fire damage in a commercial center with multiple offices or other businesses creates major inconvenience by disrupting regular operations. Even if the fire does not affect every part of the building, the interdependency in such a facility means that the rest of the businesses operate at limited capacity or stop operating altogether. Restoring normalcy quickly is crucial, underlining the need to expedite the repair work and cleanup processes that follow such an incident. We offer professional fire restoration services for commercial centers in the City of Walnut.
 
Issues affected access to damaged areas can delay commercial fire damage restoration in the City of Walnut. Facilities such as theaters and conference halls or even parking garages have large wall surfaces or high ceilings, which present several problems unless restoration crews have the right equipment to ease access. Apart from regular ladders, our SERVPRO technicians use self-propelled man lifts, which not only facilitate access to high walls and ceilings but also ease our back-and-forth movements as we remove debris and clean up areas damaged by the fire.
 
Fire affects surfaces in different ways, including depositing layers of soot and other debris, as well as, charring the materials on the surfaces. Such areas require thorough cleaning, which in most cases includes mechanical abrasion to loosen the debris - a tedious process that can take substantial time. Our SERVPRO technicians use various types of scrubbing equipment, both manual and automated, to eliminate light and stubborn deposits. We also have pressure washers that simplify cleaning the soiled areas.
 
In addition to deposits left on surfaces, fires also lead to bad odors in the affected buildings. It is impossible to work or serve clients in such an environment. Efficient removal of fire debris and soils may require more than mechanical abrasion and plain water. Our SERVPRO technicians use professional cleaning agents that change the soils chemically easing removal. We might also incorporate heating to the cleaning process because heat speeds up chemical processes improving the overall outcome.
 
To resume normalcy faster after fire ruins a commercial building, call SERVPRO of Walnut to help. You can reach us at (909) 598-8400

Resources can help improve restoration of Commercial Fire Damage

7/8/2020 (Permalink)

Commercial Fire

Fire damage in a commercial center with multiple offices or other businesses creates major inconvenience by disrupting regular operations. Even if the fire does not affect every part of the building, the interdependency in such a facility means that the rest of the businesses operate at limited capacity or stop operating altogether. Restoring normalcy quickly is crucial, underlining the need to expedite the repair work and cleanup processes that follow such an incident. We offer professional fire restoration services for commercial centers in Hacienda Heights & Rowland Heights area.
 
Issues affected access to damaged areas can delay commercial fire damage restoration in the Hacienda Heights & Rowland Heights area. Facilities such as theaters and conference halls or even parking garages have large wall surfaces or high ceilings, which present several problems unless restoration crews have the right equipment to ease access. Apart from regular ladders, our SERVPRO technicians use self-propelled man lifts, which not only facilitate access to high walls and ceilings but also ease our back-and-forth movements as we remove debris and clean up areas damaged by the fire.
 
Fire affects surfaces in different ways, including depositing layers of soot and other debris, as well as, charring the materials on the surfaces. Such areas require thorough cleaning, which in most cases includes mechanical abrasion to loosen the debris - a tedious process that can take substantial time. Our SERVPRO technicians use various types of scrubbing equipment, both manual and automated, to eliminate light and stubborn deposits. We also have pressure washers that simplify cleaning the soiled areas.
 
In addition to deposits left on surfaces, fires also lead to bad odors in the affected buildings. It is impossible to work or serve clients in such an environment. Efficient removal of fire debris and soils may require more than mechanical abrasion and plain water. Our SERVPRO technicians use professional cleaning agents that change the soils chemically easing removal. We might also incorporate heating to the cleaning process because heat speeds up chemical processes improving the overall outcome.
 
To resume normalcy faster after fire ruins a commercial building, call SERVPRO of Hacienda Heights/Rowland Heights to help. You can reach us at (626) 964-7700

How to get rid of the Odors after a Fire in your Home

7/2/2020 (Permalink)

Kitchen that caught fire

One of the most significant issues after a fire is not the loss of possessions, but the lingering bad odor left afterward. It can be very challenging to remove smoke smells, often requiring the assistance of professionals who understand what to do when smoke odors do not go away.

What are the steps SERVPRO technicians put into place to remove the smells in a fire damaged house?

• Remove: We find and remove all sources of smoke, taking anything charred offsite for cleaning and restoration when possible, and disposing if damaged items.
• Clean: We use dry cleaning for residue not yet absorbed and wet cleaning with solvents for absorbed residue requiring a deeper clean.
• Neutralize: When the smells still linger after removal and cleaning, we use odor-absorbing beads and then thermal foggers which produce a smoke-like substance reaching throughout the home, attacking hard to reach smoke particles 

For 24/7 assistance after a fire, contact SERVPRO of Walnut (909) 598-8400

Fire Extinguishers Save Lives

7/1/2020 (Permalink)

PASS - Fire Extinguisher

Portable fire extinguishers can be life and property saving tools when used correctly. In order to operate an extinguisher, the National Fire Protection Association (NFPA) suggests remembering the word PASS:

• Pull the pin. Hold the nozzle  pointing away from you and  release the locking mechanism.
• Aim low. Point the extinguisher at the base of the fire.
• Squeeze the lever slowly and evenly.
• Sweep the nozzle from side-to-side

Read the instructions on the fire extinguisher and become familiar with them before a fire breaks out. Remember, extinguishers do have limitations. It is also important to ensure you have the correct type of extinguisher for your facility. To find more information on choosing the appropriate class of extinguisher, please visit the NFPA website ( www.nfpa.org ).  Fire safety is one of our top priorities at SERVPRO of Walnut 

BBQ Grilling Safety Tips

6/23/2020 (Permalink)

With summer here, weather is perfect for family gatherings for a BBQ. Make grilling safety a priority.

It happens every year.

The weather gets warmer, more people use outdoor grills. Incidents of grill caused fires go up. Here are 9 Grill Safety Tips to keep in mind.

1. Grill outside and away from any structure.

2. Make sure your grill is stable.

3. Keep your grill clean.

4. Check for propane leaks on your gas grill.

5. If the flame goes out, wait to re-light.

6. Take care, of items around the grill.

7. Be careful with charcoal starter fluid.

8. Wear the right clothing.

9. Be ready to put out a fire.

Be safe this summer.

PRE-EVACUATION PREPARATION STEPS

6/10/2020 (Permalink)

Wildfire near Homes

With Wildfire Season here upon us, lets be prepared! If you live near a fire prone area, be prepared, have a plan and make sure everyone in your household is aware of the plan. When an evacuation is anticipated, follow these checklists (if time allows) to give your home the best chance of surviving a wildfire.

Home Evacuation Checklist – How to Prepare for Evacuation:

Inside the House

• Shut all windows and doors, leaving them unlocked.
• Remove flammable window shades, curtains and close metal shutters.
• Remove lightweight curtains.
• Move flammable furniture to the center of the room, away from windows and doors.
• Shut off gas at the meter; turn off pilot lights.
• Leave your lights on so firefighters can see your house under smoky conditions.
• Shut off the air conditioning.

Outside

• Gather up flammable items from the exterior of the house and bring them inside (patio furniture, children’s toys, door mats, trash cans, etc.) or place them in your pool.
• Turn off propane tanks.
• Move propane BBQ appliances away from structures.
• Connect garden hoses to outside water valves or spigots for use by firefighters. Fill water buckets and place them around the house.
• Don’t leave sprinklers on or water running, they can affect critical water pressure.
• Leave exterior lights on so your home is visible to firefighters in the smoke or darkness of night.
• Put your Emergency Supply Kit in your vehicle.
• Back your car into the driveway with vehicle loaded and all doors and windows closed. Carry your car keys with you.
• Have a ladder available and place it at the corner of the house for firefighters to quickly access your roof.
• Seal attic and ground vents with pre-cut plywood or commercial seals.
• Patrol your property and monitor the fire situation. Don’t wait for an evacuation order if you feel threatened.
• Check on neighbors and make sure they are preparing to leave.

Animals

• Locate your pets and keep them nearby.
• Prepare farm animals for transport and think about moving them to a safe location early.

More information can be found at www.readyforwildfire.org

If your home has suffered from fire damage or smoke damage SERVPRO of Walnut can help (909) 598-8400

Brush Fire in Hacienda Heights possibly caused by Fireworks - June 9, 2020

6/10/2020 (Permalink)

Wildfire in Hacienda Heights near the area of Punta Del Este Drive and Colima Road

A brush fire started at about 8:20pm on Tuesday night that was possibly started by illegal fireworks, fire crew was able to arrive and quickly attack the fire. Some nearby by homes were given the option to voluntary evacuate, but no homes were in danger. The fire was contained at about 15 acres. Authorities are investigating the cause, and looking for the people suspected of setting fireworks in the area.

If your home or business has been affected by the fire, smoke or smell from this brush fire contact SERVPRO of Walnut at (909) 598-8400. We are here to help!!

When to use a Fire Extinguisher

6/5/2020 (Permalink)

Fire Extinguisher

Do you know where the closest fire extinguisher is in your home or place of work?! And more importantly, do you know how to use it? Both of these things are very important to know so you know what to do in case of an emergency and to keep you safe. Listed below are some tips on when to use a fire extinguisher during an emergency.

1. The outside of the extinguisher is clean, and all parts are operable and not damaged or restricted
2. You have identified an escape, and the fire is not between you and the route
3. You have alerted other occupants, and someone has called the fire department
4. You are safe from the toxic smoke produced by the fire
5. The fire is contained to a single object, such as a wastebasket

These tips are good to know so you can safely use a fire extinguisher. It is also good to familiarize yourself with the location of the fire extinguisher in your home and workplace. Stay safe!

What To Do After a Fire in Your Commercial Building

5/22/2020 (Permalink)

DTLA Fire

What To Do After a Fire in Your Commercial Building: there was a horrible fire/explosion in DTLA this past weekend where 11 LAFD firefighters were injured. Be prepared! Experiencing a fire in your building can be incredibly stressful. Because of this, it can be difficult to keep your head clear and figure out the best way to move forward with fire restoration and other necessary actions. If you find yourself in this situation, the following are some things that you should remember to do. 1. Contact Your Insurance Company. One of the first steps you should take after a fire is to call your insurance company. The money that you get from the insurance claim will help you cover the costs of repairs and fire restoration. It can also help with replacing necessary items as well. 2. Stay Away From Damaged Areas. Until it has been inspected and cleared, you should refrain from entering the building. Depending on the severity of the fire damage, it can be dangerous to go inside. Some areas may be unstable and could result in harm or injury. 3. Document the Damage. Once you have permission to go inside, however, you should take the opportunity to document any damage. You should include the structure of the building as well as any furniture, electronics, and other belongings that have been affected. It is a good idea to take pictures as well as to create a written list. Your insurance agent can use this to help determine the amount of your fire insurance claim. 4. Have Restoration Done Quickly. If your building has been damaged, it is best to have fire and smoke cleaning done as soon as possible. Soot can cover many surfaces and can cause long-term damage if not thoroughly removed. If a water hose was needed to put out the flames, water can cause mold growth and damage to materials as well.Using a fire restoration service is the best way to have your building returned to its previous condition in a timely manner. These professionals will have the necessary experience and equipment to perform any cleanup and repairs, and your insurance claim can help cover the costs of this work. Call SERVPRO of Walnut and we can help get your business back up and running! (909) 598-8400

Commercial Fire & Smoke Damage

5/19/2020 (Permalink)

Commercial Fire

Fire damage is just the beginning when your commercial or office building catches fire. Smoke and fire do more damage than most people realize. More often than not, it is unsafe to enter your place of business even after a fire has been put out, because there could be major structural damage. It is crucial for smoke and fire damage to be mitigated as soon as possible in order for the building to be returned to its safe, pre-fire condition.

Smoke Damage

The types of materials that are burned in a commercial fire leave behind powerful odors. Electronics, carpets, plastic, metals, and engineered-wood furniture are all burned and create odors and ash that can corrode, etch and discolor as well as cling to the remaining structure. These types of fumes from fire seep into the walls and floors and may contaminate the indoor air much later if they are not removed. These cannot be removed with a typical cleaner. It takes special equipment and the expertise of professionals to mitigate smoke damage, so the building is odor-free.

The different types of damage include:

• Metals that tarnish or corrode
• Plastics that melt and change color
• Fiberglass that cracks
• Wood that may need refinishing/replacing  
• Finishes on appliances that turn yellow

The situation worsens the longer you wait to call a professional mitigation contractor. After the fire is out, the smoke and ash remain. It is also more cost-effective to get the repair started as soon as possible. Even if the fire damage is contained in a small part of your commercial building or office space, smoke damage can permeate a greater area.

Getting Smoke Damage Cleaned

Smoke and heat will distribute ash through the home and it can remain in cracks and crevices. One of the best ways to remove smoke odor is through thermal fogging. This technique opens the pores in the walls and floors to neutralize the odor from the smoke that has entered deep into them. Then, use dehumidifiers and high-powered fans to thoroughly dry the water damage cause from putting out the fire.

Professionals Know the Job

The best fire-damage professionals are expertly trained and certified by the Institute of Inspection Cleaning and Restoration Certification (IICRC). They take extensive coursework to get their certification. They will identify all the affected materials in your home and find the source of any odors. Experts know what can be salvaged and what needs to be discarded. They use specialized detergents that have been designed to treat specific types of odor.

Professionals can also increase the possibility of saving property rather than needing to replace it, and they can clean out your vents and ducts. Some of the services offered are:

• Removal of smoke and odor
• Cleaning and sanitizing
• Professional deodorization
• Temporary protection of surfaces already cleaned
• Removal of carpets and pads if required

Fire damage is devastating, but it is not over when the fire is out. To get your business back to pre-damaged condition, professional fire and smoke mitigation is essential.

SERVPRO of Walnut is proud to serve and we are always 'Faster to Any Size Disaster'.

Our fully certified, expert staff can perform a complete damage assessment to your commercial building, warehouse or office area, and implement top-industry standards to get your workspace restored to its original state, "Like it never even happened."

SERVPRO of Walnut is a 24/7 emergency restoration, repair and cleaning company. Our technicians are highly trained and experienced with every fire and water damage situation; from water leakage to total flooding, fire, smoke and mold damage, and catastrophic events cleanup and restoration.

Call us (909) 598-8400

Fire Restoration

5/13/2020 (Permalink)

As fire restoration pros, we use 2 primary methods to eliminate #odors: 1. Dry fogging- Dispenses solvent based deodorants as very small particles 2. Ozone- Activated oxygen quickly dissipates with no residue, fragrances, or chemicals that some can be sensitive to.

Fire Damage Restoration Process

5/4/2020 (Permalink)

Chimney Fire Damage

After the fire trucks leave, your home likely suffers from fire and smoke damage and extensive water damage from firefighting efforts. SERVPRO of Walnut have the specialized fire restoration training needed to restore your home to pre-fire condition.

Have Questions About Fire, Smoke, or Soot Damage?
Call Today 909-598-8400

Every fire damage event is a little different, and requires a unique solution, but the general process stays the same. The steps listed below illustrate our process for the “typical” fire damage emergency.

Step 1: Emergency Contact

The restoration process begins when you call the SERVPRO Customer Care Center, which is staffed 24 hours a day. Our specialist will ask a series of questions regarding the fire damage event that will help us dispatch the nearest SERVPRO with the appropriate equipment and resources.

Step 2: Inspection and Fire Damage Assessment

Our Professionals will carefully inspect and test adjoining rooms of your property to determine the extent of the fire, smoke, and soot damage. This step is crucial to developing a plan of action.

Step 3: Immediate Board-Up and Roof-Tarp Service

Fire damage can often compromise windows, walls, and roofs. To maintain security and to protect against further damage, the SERVPRO Franchise Professional can board up missing windows and walls and place tarps on damaged roofs.

Step 4: Water Removal and Drying (if water damage is present)

The water removal process begins almost immediately and removes the majority of the water. They will then use dehumidifiers and air movers to remove the remaining water and complete the drying process.

Step 5: Removal of Smoke and Soot from All Surfaces

The SERVPRO Franchise Professionals use specialized equipment and techniques to remove smoke and soot from ceilings, walls, and other surfaces.

Step 6: Cleaning and Sanitizing

They will clean all of the restorable items and structures that were damaged by the fire. They use a variety of cleaning techniques to restore your belongings to pre-fire condition. They’re also trained to remove odors using industrial air scrubbers and fogging equipment.

Step 7: Restoration

Restoration is the final step—getting your home or business to its pre-fire condition. Restoration may involve minor repairs, such as replacing drywall, painting, and installing new carpet; or it may entail major repairs such as the reconstruction of various areas or rooms in a home or business.

How to Prevent Fires During the Windy Season

2/17/2020 (Permalink)

Use these safety tips to secure your fireplace from damage.

During the chilly season, those of us with a fireplace may prefer to have it running, keeping our homes warm and cozy. However, this chilly season can also bring high winds. It’s important to keep in mind safety tips when using our fireplace in windy weather.

Step 1: Heat the flue before you begin lighting a fire by lighting newspaper and holding it up to the chimney for a few seconds. This will start making the flue work faster and it also prevents smoke buildup. The heat from the newspaper will help open the flue.

Step 2: Keep the doors to the fireplace closed to prevent any excess smoke that could blow back down into the chimney and into your home.

Step 3: Use a chimney cap and screw it into place.

Taking these necessary precautions can end up saving you money and prevent fires from occurring in or outside your home.

How Can A Fire Be Prevented

7/14/2019 (Permalink)

These tips can save your life and help prevent a fire from occurring.

There are 19 ways that a fire can be prevented.

Sure there are the basics to prevent a fire like using a smoke alarm, not leaving the stove on, blowing out candles when they’re unattended, and keeping a fire extinguisher handy. Notice what Cooperators CA says about preventing a fire;

• Have your heating system serviced regularly by a professional, including chimneys from wood-burning fireplaces. Clean around heat sources and keep dust and other flammable items away from ignition sources.
• Remove lint from your dryer filter after every use. A clogged filter and lint trap make your dryer less efficient, reduces the airflow needed to keep heat from building up in vents, and forces lint onto the heating coils. Also, never let your dryer run when you’re out of the house or when you’re asleep.
• Keep firewood, piles of leaves and garbage away from the home. If a grass fire starts nearby, these items next to your home could easily become kindling. Never dump hot ashes inside or near your home; keep them in a metal container well away from your house and garage.
• Avoid using outlet extenders or plug-in power bars: they can quickly overload an electrical circuit. Replace old, damaged or frayed appliance cords, and never force a three-pronged plug into a two-slot outlet or extension cord.
• Store containers of cooking oil well away from the stove. When cooking with oil, never leave the stove unattended. To stop a grease fire, turn off the burner and place a lid on the pan to suffocate the flames, or pour on lots of baking soda. Never pour water on a grease fire or try to carry the pan outside; water splatters the grease and makes the fire bigger, and the pan will be much too hot to carry.
• Be sure to properly extinguish smoking materials. Smoking materials that are not properly extinguished can smoulder undetected for days before igniting a fire. Never discard smoking materials on the ground or in plant pots.

In addition to these common fires, potting soil fires can also occur. How? Potting soil has a large volume of what’s called, “Peat Moss”. And when peat moss gets too dry, then it can become very flammable. Having other ingredients in your potting soil such as wood shavings, bark, etc can add to the risk of a potting soil fire. How to prevent this? Cooperators CA states;

• Water potted plants regularly. Make sure the soil around your potted plants stays moist. Soil in pots dries out faster than soil in garden beds.
• Keep ashtrays handy. Regular garden soil may extinguish a cigarette, but that’s not true for potting soil. Make sure smokers have a safe place to dispose of their butts, indoors and outdoors.
• Use clay pots where possible. If a fire breaks out, a clay pot will keep it contained better than other types of pots.
• Keep potting soil away from combustible materials. For example, firewood, stacks of old newspapers, aerosols, paint solvents, gasoline and cleaning products.
• Dispose of unused potting soil carefully. Unused soil can dry out quickly and become a fire hazard. If you have any left over, spread it on your garden beds.

In our everyday life, we light fires such as candles, on our stove, etc. However, there’s important safety tips to remember when doing so.

1. Do not use gasoline
2. Keep your chimney cleaned at least twice a year.
3. Have a Class A fire extinguisher on hand.
4. Teach your kids to stay away from hot stoves.
5. Let ashes cool before discarding them.
6. Keep your wood safety stored away from any wood-burning appliance.

The 4 Stages of a Fire

7/3/2019 (Permalink)

It’s important to keep in mind these points in order to keep you safe.

Incipient- This is the first stage of a fire. It begins when oxygen, heat, and a fuel source mix to create and form a chemical reactions which then results in what is known as a fire. Another term for this stage is the “Ignition” stage. It starts off as a very small fire and then grows to increase the stages. Identifying a fire at this stage is your best chance to escape or suppress it.

Growth- This stage is where the oxygen in the air is fueling the fire. This is the shortest of all 4 stages and potentially can be extremely dangerous. If during this stage you haven’t already make your way to escape.

Fully Developed- This is where the stages reach their peak. All combustible materials are now ignited and the fire is fully developed. This stage in fact is considered the hottest stage and the most dangerous for anyone who is still trapped inside the fire.

Decay- At this point, the fire has now turned to its “decay” stage. This is considered the longest stage but shows a significant drop in oxygen or fuel, which puts an end to the fire. Without oxygen, the fire cannot live and grow. There are two dangers to keep in mind during this stage, however. If there are non-flaming combustibles, a new fire can potentially start if they’re not fully extinguished. Second, there is a possibility of when oxygen is re-introduced to the space in which the fire existed.

SERVPRO Steps to Restore Your Fire Damage Home

7/1/2019 (Permalink)

If a Fire Damage or Water Damage has happened at your residential or commercial property, call us right away!

A severe situation is given with any fire damage residential or commercial property. If you try to complete the remediation process on your own, you will often expose yourself to health and safety hazards that may lead to injury. For these reasons and more, call a professional fire damage restoration team like SERVPRO of Walnut is the most prudent course of action when disaster strikes you residential property. Learn more about how remediation experts can assist you with the property restoration process with some informative steps below:

1. Fire Damage Remediation Techniques:There are many factors and services involved to restore your property following a fire. Some are drying the property, cleaning the HVAC system, rebuilding the damaged structures of the property, and removing non-salvageable goods.
2. Drying Your Home or Property following a fire is important:Typically, firefighters perform extinguishing work that leaves excessive water in your living space. This standing and hidden water creates the perfect breeding ground for mold if left unattended. To prevent a mold infestation which usually starts within 48-72 hours after water intrusion, SERVPRO of Walnut will extract volumes of water using powerful pumps, and wet vacs. Now additional drying and moisture removal can begin using specialized equipment like air-moving machines and dehumidifiers. 
3. HVAC System:Residual particulates from a house fire coat the coils and filters of HVAC systems with debris and soot. Soot is not smoke, but an oily by-product of partially com-busted materials like plastics and vinyl. The duct work must also be cleaned and deodorized. Special techniques, along with IICRC and corporate training enable our technicians to complete successfully this wipe down and clean up stage. If this process is done properly, staining, painting, and replacement of drywall and ceilings are minimized, along with your costs.
4. Structural Repair:When fire damage has comprised structural materials such as trusses, floor joists, drywall, and the electrical or plumbing systems, then the affected areas may have to be replaced. When feasible, repair is done before replacement. Our fire damage restoration experts can complete this work, or we can work and instruct your building contractors on your behalf.
5. Removing Non-Salvageable Materials:SERVPRO of Walnut utilizes a corporate level developed technology called contents claim inventory service (CCIS) that inventories all household content. Categorizing of these items is then made as salvageable, non-salvageable, or questionable. The CCIS benefits you regarding the claims process with you insurance adjuster. We will help and cooperate with your approval. Fire damaged items beyond repair must be disposed of properly. If not, these items could contaminate other areas of the property.

Smoke and Soot Cleanup Facts

6/26/2019 (Permalink)

Save yourself some time with these helpful tips for smoke and soot.

Smoke and soot is very invasive and can seep through various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action. Below are some smoke and soot facts along with different types of smoke. 

Smoke and Soot Facts:

1. Hot smoke migrates to cooler areas and upper levels of a structure.
2. Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
3. The type of smoke may greatly affect the restoration process.

Different Types of Smoke:

There are different types of smoke, wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Walnut will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. 

1. Wet Smoke/ Plastic and Rubber:Low heat, smothering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.
2. Dry Smoke/ Paper and Wood:Fast burning, high temperatures, heat rises therefore smoke rises.
3. Protein Fire Residue/ Produced by evaporation of material rather than from a fire:Virtually invisible, discolors paints and varnishes, extreme pungent odor.

Our Fire Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions. We have the equipment, expertise, and experience to restore your fire and smoke damage. We will also treat your family with empathy and respect your property with care. 

After a Fire Occurs

6/22/2019 (Permalink)

Learn how to prevent a fire with these helpful tips.

What to do after a fire:

• Limit movement in the home to prevent soot particles from being embedded into upholstery and carpets.
• Keep hands clean so as not to further soil upholstery, walls and woodwork.
• Place clean towels or old linens on rugs, upholstery and carpet traffic areas.
• If electricity is off, empty freezer and refrigerator, prop open doors.
• Clean and protect chrome with light coating of petroleum jelly or oil.
• Wash houseplants on both sides of leaves.
• Change HVAC filter
• Tape double layers of cheesecloth over air registers.

What NOT to do after a fire:

• Don't attempt to wash any walls or painted surfaces, shampoo carpet or upholstery without contacting us.
• Don't attempt to clean any electrical appliances that may have been close to fire, heat or water without consulting an authorized repair service.
• Don't use any canned or packaged food or beverages that may have been stored near the fire, heat or water.
• Don't turn on ceiling fixtures if ceiling is wet. The wiring may be damaged.
• Don't send garments to an ordinary dry cleaner. Improper cleaning may set smoke odor.

What to do if a fire starts

2/7/2019 (Permalink)

In an event were a fire breaks out it is crucial to know the next steps to take. Here are some great tips from American Red Cross

1. Know how to safely operate a fire extinguisher
2. Remember to GET OUT, STAY OUT and CALL 9-1-1 or your local emergency phone number.
3. Yell "Fire!" several times and go outside right away. If you live in a building with elevators, use the stairs. Leave all your things where they are and save yourself.
4. If closed doors or handles are warm or smoke blocks your primary escape route, use your second way out. Never open doors that are warm to the touch.
5. If you must escape through smoke, get low and go under the smoke to your exit. Close doors behind you.
6. If smoke, heat or flames block your exit routes, stay in the room with doors closed. Place a wet towel under the door and call the fire department or 9-1-1. Open a window and wave a brightly colored cloth or flashlight to signal for help.
7. Once you are outside, go to your meeting place and then send one person to call the fire department. If you cannot get to your meeting place, follow your family emergency communication plan.

Create and Practice a Fire Escape Plan

2/7/2019 (Permalink)

It's important to have and discuss fire escape plans with the family in case of any emergency. Safe Kids Worldwide explains fire emergency tips to create with the family and children.

1. Create and practice a home fire escape plan with two ways out of every room.
2. As part of your plan, designate one person to get infants and small children out safely. Have a back-up plan for young children just in case the primary person is overcome by smoke.
3. Smoke is toxic. Teach children to “get low and go” if there is smoke when they are leaving the home.
4. Practice feeling the door, doorknob and cracks around the door with the back of your hand to see if they are too hot. Help your children practice this step.
5. Choose a place to meet outside that is a safe distance away from your home.

Wildfire Damage Event

12/6/2018 (Permalink)

SERVPRO of Walnut provides fire, soot and water damage restoration service in Walnut and surrounding areas.

The active wildfires here in Southern California are increasing their impact as growing Santa Ana winds add fuel to these devastating blazes that are encroaching in our area. According to the New York Times, new fires broke out in Malibu on December 7, with at least 96,000 acres already burned in the Ventura area and 116,000 acres in Los Angeles County. Evacuations have closed hundreds of schools and forced 200,000 of our neighbors to seek safety. The “Thomas Fire” in the Ventura area continues to burn with the aid of strong winds. This fire has caused the closure of the 101 freeway and a boil-water advisory was issued for Ventura County. Santa Ana winds The Santa Ana winds that are enabling the fires to rapidly increase their reach can have speeds in excess of 60 miles per hour. They are not expected to diminish until Friday into Saturday at the earliest. The National Weather Service has warned of “very rapid fire growth” in this area. SERVPRO Meteorologist Lela Davis said that the Santa Ana winds were already very dry when they reached the Southern California valley, allowing them to quickly pull moisture out of vegetation, increasing the risk for wildfires. For the first time ever, a purple wind warning was issued for today under the color-coded system used to advise about high winds. This purple warning pushed wind expectations from the “high” category to “extreme”. Ready to help Here at SERVPRO of Walnut we are monitoring this wildfire situation closely. Our thoughts are with those neighbors who may be put in harms’ way during this event. In many cases, a wildfire can result in a total loss for a home or business, but in others it may be a partial loss, or can result in mild smoke damage. If your home or business is affected by a wildfire, SERVPRO of Walnut is Here to Help®.

SERVPRO Steps to Restore your Fire Damaged Home!

6/15/2018 (Permalink)

A severe situation is given with any fire damage residential or commercial property. If you try to complete the remediation process on your own, you will often expose yourself to health and safety hazards that may lead to injury. For these reasons and more, call a professional fire damage restoration team like SERVPRO of Walnut is the most prudent course of action when disaster strikes you residential property. Learn more about how remediation experts can assist you with the property restoration process with some informative steps below:

1. Fire Damage Remediation Techniques:There are many factors and services involved to restore your property following a fire. Some are drying the property, cleaning the HVAC system, rebuilding the damaged structures of the property, and removing non-salvageable goods.
2. Drying Your Home or Property following a fire is important:Typically, firefighters perform extinguishing work that leaves excessive water in your living space. This standing and hidden water creates the perfect breeding ground for mold if left unattended. To prevent a mold infestation which usually starts within 48-72 hours after water intrusion, SERVPRO of Walnut will extract volumes of water using powerful pumps, and wet vacs. Now additional drying and moisture removal can begin using specialized equipment like air-moving machines and dehumidifiers. 
3. HVAC System:Residual particulates from a house fire coat the coils and filters of HVAC systems with debris and soot. Soot is not smoke, but an oily by-product of partially com-busted materials like plastics and vinyl. The duct work must also be cleaned and deodorized. Special techniques, along with IICRC and corporate training enable our technicians to complete successfully this wipe down and clean up stage. If this process is done properly, staining, painting, and replacement of drywall and ceilings are minimized, along with your costs.
4. Structural Repair:When fire damage has comprised structural materials such as trusses, floor joists, drywall, and the electrical or plumbing systems, then the affected areas may have to be replaced. When feasible, repair is done before replacement. Our fire damage restoration experts can complete this work, or we can work and instruct your building contractors on your behalf.
5. Removing Non-Salvageable Materials:SERVPRO of Walnut utilizes a corporate level developed technology called contents claim inventory service (CCIS) that inventories all household content. Categorizing of these items is then made as salvageable, non-salvageable, or questionable. The CCIS benefits you regarding the claims process with you insurance adjuster. We will help and cooperate with your approval. Fire damaged items beyond repair must be disposed of properly. If not, these items could contaminate other areas of the property.

If a Fire Damage or Water Damage has happened at your residential or commercial property Call SERVPRO of Walnut (909) 598-8400 to assist you right away! 

Smoke and Soot Cleanup Facts

6/15/2018 (Permalink)

Smoke and soot is very invasive and can seep through various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action. Below are some smoke and soot facts along with different types of smoke. 

Smoke and Soot Facts:

1. Hot smoke migrates to cooler areas and upper levels of a structure.
2. Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
3. The type of smoke may greatly affect the restoration process.

Different Types of Smoke:

There are different types of smoke, wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Walnut will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. 

1. Wet Smoke/ Plastic and Rubber: Low heat, smothering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.
2. Dry Smoke/ Paper and Wood: Fast burning, high temperatures, heat rises therefore smoke rises.
3. Protein Fire Residue/ Produced by evaporation of material rather than from a fire: Virtually invisible, discolors paints and varnishes, extreme pungent odor.

Our Fire Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions. We have the equipment, expertise, and experience to restore your fire and smoke damage. We will also treat your family with empathy and respect your property with care. 

After a Fire Occurs?

6/15/2018 (Permalink)

What to do after a fire:

• Limit movement in the home to prevent soot particles from being embedded into upholstery and carpets.
• Keep hands clean so as not to further soil upholstery, walls and woodwork.
• Place clean towels or old linens on rugs, upholstery and carpet traffic areas.
• If electricity is off, empty freezer and refrigerator, prop open doors.
• Clean and protect chrome with light coating of petroleum jelly or oil.
• Wash houseplants on both sides of leaves.
• Change HVAC filter
• Tape double layers of cheesecloth over air registers.

What NOT to do after a fire:

• Don't attempt to wash any walls or painted surfaces, shampoo carpet or upholstery without contacting us.
• Don't attempt to clean any electrical appliances that may have been close to fire, heat or water without consulting an authorized repair service.
• Don't use any canned or packaged food or beverages that may have been stored near the fire, heat or water.
• Don't turn on ceiling fixtures if ceiling is wet. The wiring may be damaged.
• Don't send garments to an ordinary dry cleaner. Improper cleaning may set smoke odor.

Do You Know How to Prepare For an Evacuation?

1/31/2018 (Permalink)

Due to the recent devastating fires, it's best to be prepared in case of an evacuation. An evacuation can require immediate action. Here are a couple of steps from the CAL FIRE Ready for Wildfire, that can help you.

How to prepare for an Evacuation:

Inside the house

• Shut all windows and doors, leaving them unlocked.
• Remove flammable window shades, curtains and close metal shutters
• Remove lightweight curtains
• Move flammable furniture to the center of the room, away from windows and doors.
• Shut off gas at the meter; turn off pilot lights.
• Leave your lights on so firefighters can see your house under smoky conditions.
• Shut off the air conditioning.

Outside

• Gather up flammable items from the exterior of the house and bring them inside (Patio furniture, children's toys, door mats, trash cans, etc.) or place them in your pool.
• Turn off propane tanks.
• Move propane BBQ appliances away from structures.
• Connect garden hoses to outside water valves or spigots for use by firefighters. Fill water buckets and place them around the house.
• Don't leave sprinklers on or water running, they can affect critical water pressure.
• Have a ladder available and place it at the corner of the house for firefighters to quickly access your roof.
• Patrol your property and monitor the fire situation. Don't wait for an evacuation order if you feel threatened.

Animals

• Locate your pets and keep them nearby.
• Prepare farm animals for transport and think about moving them to a safe location early.

Be Prepared For a Fire

1/17/2018 (Permalink)

A homeowner should always have a list or plan for an instance of a possibility of a fire happening. Here are some great tips from the American Red Cross.

7 Ways to Prepare for a Home Fire:

1. Install the right number of smoke alarms. Test them once a month and replace the batteries at least once a year.
2. Teach children what smoke alarms sound like and what to do when they hear one.
3. Ensure that all household members know two ways to escape from every room of your home and know they family meeting spot outside of your home.
4. Establish a family emergency communications plan and ensure that all household members know who to contact if they cannot find one another.
5. Practice escaping from your home at least twice a year. Press the smoke alarms test button or yell "Fire" to alert everyone that they must get out.
6. Make sure everyone knows how to call 9-1-1.
7. Teach household member s to STOP, DROP and ROLL if their clothes should catch on fire.

Develop Fire Safety Habits:

• Keep items that can catch on fire at least three feet away from anything that gets hot such as space heaters.
• If you smoke, take precautions. Smoke outside or choose fire safe cigarettes. Never smoke in bed, when drowsy or medicated, or if anyone in the home is using oxygen.
• Use deep, sturdy ashtrays and douse cigarette and cigar butts with water before disposal.
• Talk to children regularly about the dangers of fire, matches and lighters and keep them out of reach

Do you have fire damage?

11/16/2017 (Permalink)

Even if burns are not very deep, a fire can leave obvious visual blemishes across a home. Stains and burn marks can happen to any material, from wallpaper to wood to glass to laminate, and each of these materials and types of burns can require a different approach to clean up properly. Our SERVPRO of Walnut technicians are trained extensively and have access to tools that ensure that every job gets done right the first time. We are also part of a national network for disaster mitigation.

Burn Marks:

-Many burns from a fire damage are virtually harmless for the building in question. Aside from discoloration and perhaps a layer of smoke residue, these burns have done very little to degrade the material they coat. Typically, these are easy for our technicians to deal with, requiring only a thorough cleaning with professional grade detergents, hand tools, sponges and repainting.

Smoke Staining:

-Some types of smoke may leave stains on various materials, especially when mixed with water. Smoke can be tough to remove without damaging many materials. To name a few materials, upholstery, wood, carpet, fabric, and tile grout all require careful attention to adequately and safely clean away the smoke. Smoke and soot can dig deep into a material, sometimes requiring thorough washing or dry cleaning to remove effectively. The nature of the smoke, whether it is wet or dry, is a key factor in utilizing correct IICRC best practices for restoration. We realize the acidic nature of this com-busted residue and how pitting can harm many surfaces. 

Deeper Burns:

-When a fire has burned around an object or surface, it usually causes both visual and structural damage. Materials are often heavily degraded or deformed and discoloration is typically pervasive. Again, different materials can require different approaches, with flammables such as wood, fabric and upholstery requiring especially extensive restorations or perhaps replacement. 

Do You Know Who to Call After a Fire?

10/24/2017 (Permalink)

When you find yourself in a situation where your property has experienced fire damage, responding appropriately and immediately is important. If action isn't taken quickly, extinguishing efforts resulting in additional structural damage and health hazards. The best course of action to take during the aftermath of a fire is to hire a fire damage restoration company. SERVPRO offers the following information to help you in your quest for a return to normalcy. 

1. Obtain a referral from your insurance agent: A great strategy you can use is gaining help from a fire damage restoration company is to request a referral from your insurance company. Insurance companies have a list of preferred vendors. SERVPRO is one such provider whose name is on over 315 lists from insurance companies, property management firms, and local, state, and federal agencies. An added benefit of acquiring a referral from your insurance provider is that it increases the likelihood that your insurance adjuster and the restoration representatives will work well together. 
2. Do your Research: After the fire, it's critical that you obtain services from the best company out there. Follow your agent's advice. But also, if you feel more comfortable, research on your own. You need to select a fire damage restoration company that offers a wide range of services.

• HVAC system cleaning of smoke and soot
• Debris safely removed.
• Extensive water extraction and drying.
• Potential structural rebuild, repair before replacing to mitigate costs.

    3. Why choose SERVPRO:

• 24/7 Emergency Services 
• IICRC-Certified Fire Damage Clean up Specialists 
• Fast Response
• Trusted industry Leader with more than 1,650 Franchises, localized for your Particular needs
• Preferred vendor for many local and National Insurance and Property Management Companies. 

What to do if a fire starts!

7/14/2017 (Permalink)

If a Fire Starts:

1. Know how to safely operate a fire extinguisher 
2. Remember to GET OUT, stay out and call 9-1-1 or your local emergency phone number.
3. Yell "Fire!" several times and go outside right away. If you live in a building with elevators, use the stairs. Leave all your things where they are and save yourself.
4. If closed doors or handles are warm or smoke blocks your primary escape route, use your second way out. Never open doors that are warm to the touch. 
5. If you must escape through smoke, get low and go under the smoke to your exit. Close doors behind you.
6. If smoke, heat or flames block your exit routes, stay in the room with doors closed. Place a wet towel under the door and call the fire department or 9-1-1. Open a window and wave a brightly colored cloth or flashlight to signal for help. 
7. Once you are outside, go to your meeting place and then send one person to call the fire department. If you cannot get to your meeting place, follow your family emergency communication plan.

If your clothes catch on Fire:

1. Stop what you're doing.
2. Drop to the ground and cover your face if you can.
3. Roll over and over or back and forth until the flames go out. Running will only make the fire burn faster.

For this and more information please visit www.redcross.org 

The Leading Way to Ensure Fire Damage Security

12/6/2016 (Permalink)

After fire tears through your home, its tough to get it back to the way that it was. not only do you have to deal with fire and smoke: you also have to consider collateral damage from fire-fighters and fire-hoses, and the loss of your property. This leads to widespread water damage and flooding-both of which cause as much damage as fires do. In these situations, it's always best to call SERVPRO. Without a trained, Professional team of cleaners, you"ll never be able to return a building to normal after a fire. Professionals know how to remove smoke damage, restore your valuable furnishings, and ensure that ash residue, discoloration, and affected tarnished surfaces are back to normal. 

SERVPRO Gives you Fire Damage Security:

-There are Several Factors of Security Fire Damage in California that you might not consider: like ash and smoke. both of these factors corrode, etch, Discolor, and cause unpleasant odors in your home. SERVPRO handles discoloration in many different surfaces, replacing and refinishing whatever needs to be cleaned; even metals that sometimes start corroding immediately.

Are you in need of a Smoke or Soot clean up?

11/10/2016 (Permalink)

Smoke and soot are very invasive and can indulge it's self in various cavities within your home. which causes hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.

Smoke and Soot Facts:

• Hot smoke migrates to cooler areas and upper levels of a structure.
• Smoke flows around plumbing systems, seeping through the holes used by pipes to go floor to floor.
• The type of smoke may greatly affect the restoration process.

Different types of smoke:

• Wet Smoke

-Low heat, smoldering, pungent odor, sticky,smeary. Smoke webs are more difficult to clean.

• Dry Smoke

-Fast burning, High temperature, Heat rises therefore smoke rises.

Our Fire Damage Restoration Services:

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for specific conditions. We have the equipment, expertise and experience to restore your fire and smoke damage. We will also treat your family with empathy and respect and your property with care.

Evacuating tips in an instance of a fire

8/22/2016 (Permalink)

With the recent fires Every Home Owner should be prepared when an fire evacuation occurs;

• One, families should get together and plan an Emergency Evacuation Plan Checklist.
• Also make sure to be covered up when being evacuated so that you are protected against the heat and flying embers, wear for example:
  
  1. Long pants 
  2. Long sleeve shirts 
  3. possibly heavy shoes or boots
  4. a Bandanna to cover your mouth from smoke
• If you own any animals be sure to have evacuating essentials for them as well and be sure to take them with you. 
• if you feel that you will be evacuated here are some tips for early evacuation:
  
  1. shut all windows, doors 
  2. be sure to remove flammable shades, curtains 
  3. move the furniture towards the center of the room 
  4. make sure to leave your lights on so that the firefighters can see your home through smoke
  5. shut off air and other appliances off 
• for more information visit: www.readyforwildfire.org 

Southern California High Risk Wildfire

7/5/2016 (Permalink)

CA Wildfire High Risk Map (provided by Versik Climate from http://www.insurancejournal.com)

California's severe drought and dry heat this summer has put us in extremely high risk for wildfires, as seen in the past few weeks in the San Gabriel Valley and San Bernardino. It is critical for those in high risk areas to prepare in case wildfire ignites in your area.

Do you know if you are in a high risk zone?

Here is a map of California wild fire high risk areas

(provided by Versik Climate from http://www.insurancejournal.com)

SERVPRO of Walnut is available 24/7 for your fire/smoke/soot cleaning & restoration needs! (909) 598-8400

Large Fire Loss in City of Industry

4/27/2015 (Permalink)

SERVPRO professionals on commercial fire loss in City of Industry.

SERVPRO of Walnut/ Hacienda Heights & Rowland Heights were called out to a commercial fire loss on April 2, 2015 at a manufacturing warehouse in City of Industry, CA. The fire ignited from a manufacutring machine malfunction and smoke damage affected over 300,000 SF! 

SERVORO professionals are working to get the business up and running with minimal business interruption time.

Residential Fire Caused by Space Heater

1/28/2014 (Permalink)

Destruction of a home caused by a small and simple space heater.

SERVPRO of Walnut / Hacienda Heights & Rowland Heights responded to a residential fire loss on Tuesday, January 21, 2014 in Rosemead, CA. The fire had started on Monday, January 20th at approximately at 9:00 pm and ignited from a small and simple space heater that was left unattended for a short period of time. Before the occupants knew it, the entire den was in flames and spreading rapidly. Luckily the L.A. County Fire Department arrived soon enough to put out the fire.  

SERVPRO of Walnut / Hacienda Heights & Rowland Heights is currently working hard to restore this property so that the family can move back in as soon as possible. Check back in a few weeks for the before and after photos.

SERVPRO of Walnut

SERVPRO of Hacienda Heights & Rowland Heights

909-598-8400

Don't forget to LIKE us on Facebook: 

www.facebook.com/servprowalnuthaciendaheightsrowlandheights 

Glendora Brush Fire - January 16, 2014

1/16/2014 (Permalink)

Glendora Brush Fire view from Walnut, CA

At about 6:00am this morning a brush fire started in the foothills above Glendora and Azusa.  Flames spread rapidly and moved down the hill toward homes burning about 1,700 acres and several homes. 

If your home or business has been affected by the fire, smoke or smell from this brush fire contact SERVPRO of Walnut / Hacienda Heights & Rowland Heights at (909) 598-8400. We are here to help!!

Large Apartment Fire in Escondido, CA

12/3/2013 (Permalink)

The outside of the affected apartment units in Escondido, CA.

SERVPRO of Walnut / Hacienda Heights was called out to an emergency fire loss that affected 8 units in Escondido, CA on November 27, 2013. Yes, we service all over Socal!

The staff and crew of SERVPRO of Walnut / Hacienda Heights & Rowland Heights are still working on the cleanup to make it "Like it never even happened." 

Check back with us in a couple of weeks to see the after photos from this loss!