We wanted you to know how much we truly appreciated the professional conduct, expert workmanship, close coordination, attention to detail and personable nature of Marty and Jeff when they both worked as a close-knit team performing recent restoration work on our home from 7-13 February as outlined in the attached work list that we had provided to SERVPRO on 12 December 2022.

Marty and Jeff both coordinated closely with us before, during and after each line item was completed on the attached work list with the exception of the Front Bathroom Line Item #1:  "Replace wallpaper section near bathroom door at the front of the bathroom".  After some discussions about Line Item #1 we all agreed that this wallpaper replacement should best be completed by an experienced wallpaper professional.  We really appreciated Marty and Jeff's honesty and candid opinions about the wallpaper replacement work to be performed and Callie Hawkins (our Farmers Adjuster, cc'd above) is coordinating with SERVPRO to get this final line item completed for the Front Bathroom soon. 

Marty and Jeff are both to be highly commended for their outstanding work, their on-time arrival each work day, and attention to detail working closely with us as the homeowners to make sure that we were very satisfied with each line item to be completed on our current work list.

I would like to thank you all for your dedicated work on our bathroom remodel. I would especially like to thank Marty Montoya for his hard work and dedication during the time he spent working on our bathroom.

Marty demonstrated the utmost professionalism and great work ethic. He was punctual, tidy, and knowledgeable in his work. He was very communicative with us, and would take the time to explain the next steps and/or any issues that arose. He took the time to make suggestions on material choices that would be most beneficial for the space. When other workers were involved, he took the initiative to check in with them to make sure things were done correctly.  

Marty went above and beyond to provide us with stellar service. We had a great experience with the SERVPRO team, and Marty was an instrumental part of that experience. We are so thankful to Marty and SERVPRO Walnut for an exceptional job! 

Excellent, professional, courteous, respectful, and friendly customer service. Melissa, Jason, Joseph, Moises, Jacob, and all the other personnel have been absolutely phenomenal. Thank you for such great professionalism, greatly appreciated!

We are SO pleased with the service we received. The whole staff was very caring, knowledgeable, and professional. We appreciate all the help. a BIG thank you.

Great office staff and production crews.

Very satisfied with the entire process, very helpful staff. Would recommend SERVPRO for any restoration needs.

Very professional. Outstanding service from the office to the field.

All employees are professional. The employees that did my home are an asset to the company. I would use the service again.

"Sebastian, Joseph, and Moises were very professional, well trained, courteous, great representatives of your company!"