Jacob is the Franchise Business consultant at SERVPRO of Walnut. He has been apart of the SERVPRO team since 2002. He is a fantastic communicator, problem solver and has an outstanding experience in the Restoration Industry. Along with being in charge of the production of jobs he also handles the production of the Reconstruction portion. Jacob holds many certifications including;
Water Damage Restoration Certified
Applied Microbial Remediation Certified
And ACAC Fire and Smoke Damage Consultant Certified
Jessica is the Franchise Business Consultant at SERVPRO of Walnut. She has several years of experience from working on the office side for 4 years, to Production Manager, and to eventually her current position which allows her to work with and train other SERVPRO owners. She holds the following certifications from the Institute of Inspection Cleaning and Restoration Certification (IICRC): Water Removal Technician, Applied Structural Drying Technician, and Odor Control.
Jessica is the Office Manager at SERVPRO of Walnut. She has been apart of the SERVPRO team since May 2009. Her duties include, Billing, Payroll, Training franchises. Along with teaching classes to other franchises. Jessica is a great asset to our trainership.
Melissa is the Project Coordinator and has been apart of the SERVPRO Family for Two years. She has been in the restoration industry since 2004. Her duties consist of all Mitigation Services, Along with handling the job from start to finish, She is in constant contact with the customers answering any questions or concerns they might have. She also speaks with the adjusters with daily updates and any other request that the Adjuster may have. She also works with subcontractors for the Recon portion of the job. Melissa adds great joy to the SERVPRO team.
Moises is a Production Manager at SERVPRO of Walnut. He has been with the SERVPRO team for 7 years now and holds certifications as Water Removal Technician and Applied Structural Technician. His hard work and dedication make him an outstanding leader.
Savannah is the Administrative Assistant and Head Auditor at SERVPRO of Walnut. As part of the trainership team, her responsibilities include working with other franchise owners on completing job audits, organizing quarterly meetings, and assisting the owner and FBC in their busy office schedule. On the franchise side, she audits the jobs, assists in billing and uploading, and she also helps create content for our web marketing and social media platforms.
Sebastian is a Production Technician at SERVPRO of Walnut . He has been with the team for a year now. His prior experience has made him a great asset to the team.