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Fire & Water - Cleanup & Restoration

Archived Blog Posts

When Something Bad Happens, Call Us

6/22/2022 (Permalink)

Caution tape hangs over a concrete stairway We understand this is difficult, but we can help.

Accidents happen. Sometimes, when these accidents involve people being hurt or worse, killed, the events directly following the incident are direly important. It is not uncommon to be overwhelmed, considering that these types of things are far from common and most people have no idea how to proceed following the occurrence. 

If someone is badly hurt but survives, the next step is to ensure the person is okay and not in need of immediate life-saving care. The next step is to try and remedy the situation, whether that means cleaning up or calling a professional team that is capable of doing the job safely and effectively. 

SERVPRO of Walnut has over ten years of experience in the commercial cleaning business. Whether it is a death or a major accident that involves bodily fluids, we have the knowledge and cleaning products to efficiently and professionally clean your commercial space to ensure that nobody is negatively impacted by potential pathogens or other contaminants. 

We understand that these situations can be difficult to navigate, which is why we make sure that your workspace is one less thing you have to worry about. 

Smoke and Mirrors

6/22/2022 (Permalink)

A man in a dark attic looks at pink insulation. The stuff is honestly pretty interesting.

Have you ever been inside of your home or business' attic space? It is an interesting place. Most homes in southern California do not have a space large enough to walk in like houses do in other parts of the country, but some do and most have at least a few feet of clearance. Some businesses have plenty of space to move around in, but most are similar to houses.

One of the things you will find in your residential attic space is insulation. It is typically a shade of pink but depending on what type it is, it may be other colors. It is hard to miss, regardless of the color. It is characterized by its fluffy appearance. Insulation is used to help keep homes cool or warm in summer and winter, respectively. Unfortunately, during fires, it can also trap smoke smells.

If your home has experienced a fire, there is a good chance the smell will linger. Part of the reason for that is smoke being absorbed into walls and insulation.

If this happens, call SERVPRO of Walnut. We have over ten years of experience with deodorizing and replacing fire-damaged materials to get your home back to preloss conditions. After all, nobody wants to smell smoke forever.

Trees and Other Debris

6/22/2022 (Permalink)

A tree is blown by the wind in a foggy field. Next stop: your living room.

It's no secret that southern California has incredible weather. People flock from all over the country and the rest of the world to visit here, with visions of glassy blue ocean waves and palm trees swaying in the cool coastal air. What they do not see in movies and on TV are the turbulent winds that plague many inland areas. 

In certain areas (the valley included), wind regularly tops the 50 MPH mark in short gusts. I myself have witnessed wind speeds faster than this in starts and stops during the spring and autumn months of the year. With winds like that, certain things are all but certain. For instance, debris will be picked up and thrown around. Tree branches will bend and groan under the heavy and hectic load of high-speed winds, too. Sometimes they even snap off and, depending on their size and weight, become formidable projectile weapons.

Aside from the obvious dangers of being caught in gales like these, there are secondary dangers to your property when debris is picked up. Branches can go through windows or roofs and often do. If that happens, make sure SERVPRO of Walnut is your first call. We can help make it "Like it never even happened."

Goodness Gracious, Great Balls of Ice!

6/22/2022 (Permalink)

Balls of ice on a pebbly beach. Exciting? Yes. Capable of damage? Absolutely.

Sometimes, once in a very great while, the seemingly endless procession of fluffy white clouds and clear blue skies that usually reside over southern California vanish and give way to darker, more menacing clouds. Rarer still, those clouds will sometimes produce rain, thunder, and lightning. The most rare (at least in the valley and greater LA County) weather event we get is hail. 

Golf ball-sized hunks of ice falling from the sky may seem fun and exotic, but that is an illusion brought on by the infrequency of such weather. Hail is actually fairly destructive and, depending on its size and velocity, sometimes dangerous. In other parts of the country, hail is a common occurrence. It breaks windows, smashes and dents cars, and causes all types of other issues. Here in the southland, we seldom see these effects but they sometimes still happen.

In the unlikely event of ice rocks suddenly falling from the skies and wreaking havoc on your home or business, you will still need someone to come and repair the damage. That someone should be SERVPRO of Walnut. With over ten years of experience in all matters of crazy weather patterns and other types of damage restoration, we can help get your home put back together and make it "Like it never even happened."

Have You Ever Seen the Rain?

6/22/2022 (Permalink)

Dew sits on a green leaf. Okay, it destroyed my house, but its so beautiful!

To keep things perfectly honest, I love the rain. I love the smells of wet asphalt and concrete, the way it whispers through tree branches, the sound of rain hitting tin or aluminum roofs or awnings, and the cold that typically accompanies it. Being from southern California and spending the majority of my life here, I don't see it often and it is a welcome visitor any time it decides to briefly make an appearance. Unfortunately, not everyone feels the same way about the rainier seasons here in the southland.

Rain can cause flooding. That is no revelation, but it is a truth that still catches people by surprise when it affects their home or business. Water can intrude upon driveways or yards, which is annoying. It can also, in some scenarios, make its way into or underneath your home. which is more than annoying; it can be devastating or even dangerous. 

When water enters your home, consider it "getting off easy" if it only affects your carpet. Water has a nasty habit of getting inside of walls, potentially causing mold. If this happens, make sure you call SERVPRO of Walnut first. We have the knowledge, products, and staff to get your home back to preloss conditions.

Categorically Speaking

6/22/2022 (Permalink)

An empty toilet paper roll with "Don't Panic" written on it. No need to panic, just call SERVPRO of Walnut.

SERVPRO of Walnut deals with a variety of disasters and damage to both homes and businesses but of all the different types of losses that we work on, some are more intense than others. Fire losses, for instance, have a tendency to be far more somber and devastating than a simple pipe leak in a garage. The same can be said about different types of biohazard cleanups. The grossest types of losses are known as Category 3 (or Cat 3) water losses. 

There are three types of water losses in our industry. They are as follows:

  • CATEGORY 1: These types of losses are your run-of-the-mill pipe or washer machine line leaks. Category 1 losses contain no pollutants in the water.
  • CATEGORY 2: These losses are still not terrible, most of the time. The water has something else in it, but it is not seen as being exceedingly dangerous from a biological standpoint. Examples include soap or other types of detergent.
  • CATEGORY 3: These are the rough ones. Usually, Cat 3 losses involve feces, blood, or some other type of pollutant.

No matter the type of loss, SERVPRO of Walnut is here 24/7 to answer the call when you experience water damage.

There's Only One Company To Call When Disaster Strikes

6/22/2022 (Permalink)

A tree branch rests on a silver car. When we say "any disaster", we mean it.

SERVPRO of Walnut is no stranger to massive losses, like the type that result of a major storm. We helped out in Texas during the big freeze and went to Louisiana when a hurricane ripped a trail of destruction through the central and eastern United States. We do not shy away from hard work, and that is not unique to our location.

Since it's inception, SERVPRO has always represented hard work, great results, professionalism, and of course, courtesy to our customers. With 1,500+ franchises nationwide, it is not difficult to imagine that we have the resources and the manpower to tackle just about any sized disaster.

We helped during Hurricane Katrina. We helped on 9/11/2001. We have seen the carnage that disasters can yield, and we always rise to the occasion. The same can be said for smaller scale losses, though. While we have the ability to show up in droves, we also take your kitchen flood, house fire, or mold infestation just as seriously and with the same respect and integrity you have come to know the SERVPRO brand for.

The Details Matter!

6/22/2022 (Permalink)

Dominoes that say "Success Favors the Prepared" ...and prepared, we are.

SERVPRO of Walnut is one of many franchises across the United States. While we are not unique in that regard, we are unique in regards to our staff, our knowledge, our experience, and our speed. We do not let more than 2 hours pass from the moment you call to the moment we arrive. It is one of our trademark guarantees to better serve you, the customer.

Another great asset that all franchises share are our awesome line of products that allow us to be a world-class restoration brand. Products like SERVPROxide, a powerful cleaning agent that can be used in tandem with our other powerful cleaning products to produce results that are second to none. We also often turn to our surface cleaning product WALL AND ALL quite often, especially when we are working on mold jobs.

Are we completely unique? No, but that should come as a comfort to our customers. Success is only truly successful when it can be replicated, and SERVPRO has replicated it over and over again.

If you experience any type of loss, give SERVPRO of Walnut a call today.

Do You Have an ERP?

6/21/2022 (Permalink)

A green exit sign in a dark room Which way is the way away?

When a fire threatens your business, more than just raw materials, paperwork, equipment, and productivity are on the line. Both business owners and employees alike rely on businesses to remain standing. When production stops, cashflow stops and with it, livelihoods are damaged.


Here is a question that a surprising amount of business owners can not answer: "Do you know the emergency escape route out of your business? Do your employees know it?" While that is technically two questions, the point for both remains the same: most people answer "no". This is where SERVPRO of Walnut comes in.


In the event of a fire or any other type of disaster that warrants evacuation, it is crucial to have a plan in place to mitigate damage or loss of human life. Seconds matter in these types of events.
SERVPRO of Walnut offers what we refer to as an ERP, or Emergency Readiness Plan. They detail many valuable aspects of a property, including where gas and water shut-off valves and emergency exits are. They are an invaluable piece of information for any business owner to have.


If you do not have a plan in place, contact SERVPRO of Walnut today to have us perform an ERP walkthrough. With over a decade of experience, SERVPRO is the brand name you can trust to help keep your employees safe.

Coastal Fires

6/21/2022 (Permalink)

A small bonfire on a beach at dusk. Fires of this size are much more palatable.

Wildfire season has arrived in southern California. With temperatures soaring, especially in the valley, it won't be long before the inevitable "Big Ones" start popping up and dotting the southland (and likely the central and northern coasts, respectively) like beach bonfires at Newport.


What do you do in the hopefully unlikely event of a fire threatening your home or business? That is a tricky question with many possible answers, but none of them are a 100% sure solution. What we can offer you is a "worst-case scenario contingency".


Fires are one of the most traumatic events a home or business owner can experience. Between the destruction of your personal real property, memories and time spent with loved ones also goes up in flames. They can leave you feeling violated and unsafe, even in a place that may have been formerly a safe place.


In the event you do suffer a fire to your home or business, be sure to make SERVPRO of Walnut your first call. With over a decade of experience in fire damage restoration, we are your best bet for getting your life back on track. We are available 24 hours a day, 7 days a week, 365 days a year.

Coastal Fires

6/21/2022 (Permalink)

A small bonfire on a beach at dusk. Fires of this size are much more palatable.

Wildfire season has arrived in southern California. With temperatures soaring, especially in the valley, it won't be long before the inevitable "Big Ones" start popping up and dotting the southland (and likely the central and northern coasts, respectively) like beach bonfires at Newport.


What do you do in the hopefully unlikely event of a fire threatening your home or business? That is a tricky question with many possible answers, but none of them are a 100% sure solution. What we can offer you is a "worst-case scenario contingency".


Fires are one of the most traumatic events a home or business owner can experience. Between the destruction of your personal real property, memories and time spent with loved ones also goes up in flames. They can leave you feeling violated and unsafe, even in a place that may have been formerly a safe place.


In the event you do suffer a fire to your home or business, be sure to make SERVPRO of Walnut your first call. With over a decade of experience in fire damage restoration, we are your best bet for getting your life back on track. We are available 24 hours a day, 7 days a week, 365 days a year.

Melted Glass? Aisle 3

6/16/2022 (Permalink)

Liquid melted glass against a dark background Eh, close enough.

Every once in a while we will receive a job that goes above and beyond the threshold of normalcy, at least in regards to specific things like location or happenstance. I personally have seen some pretty cool, fairly unique places due to this job. I have also seen some things that have made me do a double take.


In one instance, I saw what glass does under immense heat. I will never forget it. A grocery store near Riverside experienced a large fire that affected most of the property as well as a dental office next door. The fire ravaged the aisles, destroying most of the stock and leaving ashen carnage in its wake.


One of the aisles happened to be housewares. There was a display of lightbulbs that seemed to have come into close contact with the flames, resulting in a very interesting "warping" effect that made the glass appear to be almost liquid and claw-like. I unfortunately did not have my camera on-hand but if you have ever seen a glass working video, you will sort of have a visual.


If your business (regular of off-kilter) suffers a fire loss, SERVPRO of Walnut is your best bet for getting things back on track. We have the experience and the professional technicians to help make it "Like it never even happened".

Wind Woes

6/16/2022 (Permalink)

A wide, circular break in a pane of glass I guess this will allow more fresh air in?

Summer has arrived to southern California and with it, insane temperature swings and glorious sunsets as a result of brush fires. Yes, summer is quite an event in California.


Growing up in the basin area, I've always just assumed that the crazy windy days of late June / early July were just part of the package. I had no idea that other areas didn't regularly receive wind gusts of 60 MPH and higher. Sometimes, treehouses get ripped out of their foundations and sandstorms remove the top layer of paint from your car, right?


California is beautiful and many people hold summer in high regards here. Don't get me wrong; it's pretty awesome. What isn't awesome is the freakishly powerful winds that rip through, tearing shingles from houses and propelling rocks and other debris through windows. It becomes much harder to appreciate the season when these types of events occur.


If you find yourself the unlucky recipient of such an event, give SERVPRO of Walnut a call. With over 15 years of experience in these exact types of scenarios, we are the company you can trust to get your home or business back to preloss conditions.

Never Judge a Book By Its Cover

6/16/2022 (Permalink)

A library wall with a very stocked bookshelf Every one is different.

"You should never judge a book by its cover".
Everyone has heard this saying at least once in their respective lives, right? To think you know about someone or something just based off of a glance is totally normal. However, it's been my experience that I am wrong in my presumptions much of the time.


Take, for instance, your average SERVPRO technician. Much of the time, they are in their mid to late 20's, tend to be high-energy, and may appear inexperienced. After all, how much could someone that age know? This is where that old saying starts to break down and fail.


Every time I meet a new technician (I have met my fair share), the old notion of "they are so young!" creeps into my mind. However, 100% of the time, I am quickly shown that age is sometimes just a number and bares little to no impact on their skills. In fact, some of the best and most skilled techs I have met have been under 26 years old.


The inverse can be true, too. Sometimes, you can judge a book by its cover. We employee some older, more seasoned technicians as well! More often than not, these are the guys that make sure our young bucks are up to snuff and knowledgeable enough to represent the SERVPRO of Walnut brand name.


Whether they be a spring chicken or an old dog, SERVPRO of Walnut only brings the best of the best on board.

Summer Storms

6/16/2022 (Permalink)

Storm clouds gather behind a palm tree So no beach today?

Summer storms are not typical of southern California, but they do sometimes happen. On rare occasions, the state has been known to get freak rain and thunderstorms. While the inner child in me rejoices in such occurrences, the adult counterpart is less thrilled with impromptu freeway traffic jams, flooding, and power outages.


Sometimes, these storms pack a real punch and bring with them inches of rain. These types of summer storms are the perfect kindling for flash floods, especially in the high desert regions of the state. Less developed, more rural roadways can be washed away within mere hours, causing travel to become very difficult and sometimes even impossible. These storms also bring with them the very real possibility of doing damage to your home or business.


Floods happen, and if our statistics are to be believed, they happen more than any other type of residential or commercial loss. The vast majority of calls we get involve water in some capacity and this is no different in the summer. When these freak storms blow through the southland, many people are not prepared and therefore experience flooding and other water damage.


Luckily, SERVPRO of Walnut is equipped for such instances. With years of experience and a tried-and-true method of drying out homes and businesses, we should be the very first call you make when summer decides to get weird and start dumping water on your home or business.

Wind Blows Where My SERVPRO Goes

6/2/2022 (Permalink)

A woman's hair is blown in the wind in front of a lake Wind doesn't always play nice.

Southern California doesn't get a lot of major storms of note. Sure, every once in a while we will receive an abnormal amount of rain, but that typically equates to roughly three inches. However, wind is a very real concern that plagues many home and business owners around certain times of the year, with early spring usually being the worst.


What do you do if wind damages your property or sends debris flying through one of your windows? You call SERVPRO of Walnut. With over 50 years of experience in the restoration industry, our technicians are well-equipped to deal with the forces of Mother Nature. Wind is no match for our tried-and-true methods of sealing off the intrusion point (broken window or damaged roof), repairing the damage, and making it "Like it never even happened."


Southern California is a wonderful state with a lot to offer, wind not withstanding. Make sure to call SERVPRO of Walnut if your home or business is damaged. We will be there quicker than you can say "there's no place like home". Don't worry; our techs are better at restoration than I am at telling jokes.

Here Comes the Flood, doo-doo-do

6/1/2022 (Permalink)

Water floods a warehouse Yep, this will require a bit of elbow grease.

Nobody likes to get wet when they are not expecting to. This is especially true when it comes to your business. A flood in an office or a warehouse can mean slowed or entirely stopped production, not to mention the incredibly high costs that are associated with replacing products.
SERVPRO of Walnut understands these frustrations all too well.

Having seen our fair share of water damage in industrial, office building, and warehouse settings, we have learned a thing or two about setting things straight and getting you back to business with minimal pain and suffering.
Our technicians are IICRC-certified, which dictate that we hold ourselves to an incredibly high standard on every job we work on. Not only do we treat every job as if it were for family, we also try to leave a jobsite in better shape than it was prior to the loss. This is why SERVPRO has the reputation of being the company that can make it "Like it never even happened."


Water damage can be a real pain in the neck, but rest assured: SERVPRO of Walnut is here for you in the event that your workspace floods. It is what we do best.

Memorial Day Woes

6/1/2022 (Permalink)

A hamburger flies through the air. Holidays with hamburgers are the best.

A fire is just about the worst thing a business owner can have happen. Picture this: the last day of the week arrives. Monday is Memorial Day, so nobody will be back in the office until Tuesday morning. With thoughts of BBQ, swimming pools, and time with family and friends flooding your mind, you close up shop and make your way to your truck.
In the early AM hours of Saturday morning, a tired cross-country truck driver tosses a lit cigarette butt out on to the highway. It gets caught in the wind, rolling into nearby brush. A small ember turns into a modest fire, which travels into a nearby parking lot. This happens to be your parking lot. Seemingly in the blink of an eye, embers have blown their way to your offices roof, catching leaves on fire in the gutters. The entire office is now ablaze, sending thick plumes of smoke into the air and signaling passing drivers to the inferno that has spontaneously appeared. One of them calls the fire department and they respond accordingly; cutting into the roof to drop water on the towering flames. They get the fire out, smoke and steam rising into the summer night.
When you get the phone call about your business being reduced to a soggy pile of wood and ash, two things go through your mind.


1. "Why did it have to be on a holiday weekend?"
2. "I had better call SERVPRO of Walnut."


Our technicians are experts at restoring businesses after a fire. If your office space goes up in flames, make sure that SERVPRO of Walnut is your first call. Oh, and have an extra hamburger for us.

Relaxing night in? Think again

5/11/2022 (Permalink)

A bronze sink faucet fills a basin with water. Anyone up for a swim in the kitchen?

Nothing tops a night in with the family. After an exhausting week at the office, sometimes the best medicine is to just relax and do absolutely nothing at all. Order a pizza, watch a movie, and kick back.

After dinner, you task one of the kids (we will call him Billy for the sake of this conversation) with cleaning the dishes in the sink. Pizza has a nasty tendency to leave behind rock-hard cheese if left to its own devices for too long, after all, and you want to go sit in a warm bath. Billy plugs the sink and turns on the warm water to allow the dishes to soak. While he waits, he returns to the lively text conversation he was having with his buddies. They have been harassing him for the past twenty or so minutes, hounding him to jump online so they can continue playing their videogame.

Billy takes a quick glance at the sink and thinks to himself, “I could at least go turn on the Playstation and let everything warm up”, seeing that the water line is still far below the rim of the sink basin. He does just that, leaving the water to continue filling.

Twenty minutes and four matches later, Billy is stricken with a lightning bolt of terror as he realizes he left the water running in the sink. He makes a mad dash back into the kitchen to find that it has become a very shallow, very soapy pool. “Mom isn’t going to like this”, he thinks to himself as he begins his walk of shame toward your bathroom to give you the bad news.

So much for a relaxing night off.

If this scenario or one similar to it plays out in your home, don’t hesitate to give SERVPRO of Walnut a call. Don’t worry; we won’t ask you for the full story, just the punchline.

Texas is the reason

5/11/2022 (Permalink)

A frozen flower is seen against a frozen landscape The weather doesn't follow any rules.

Size definitely matters in many aspects of life. Have you ever tried to fit an entire little league team into a VW Bug? Better yet, have you ever tried fitting three pizzas into one box? If so, kudos to you for being so optimistic. However, these situations tend to not have as dire consequences as some.

Picture this: the year is 2021. Much of Texas has been stricken by a giant storm system that dumped snow and froze crucial elements of civil infrastructure as well as made travel very difficult if not downright impossible in some areas. The event has been dubbed in the restoration industry as “The Texas Freeze” or simply “The Big Freeze” due to its historic and uncharacteristic nature.

SERVPRO dispatched several Disaster Cleanup crews and put out an APB to all the franchises across the country. So many hands were needed, in fact, that new hires were being brought on and trained on the spot in real-time. It was the single largest job that SERVPRO has ever worked on, comparable only to Hurricane Katrina.

How did we pull this off? Simple: we have a massive network of locations that have an open line of communication at all times. Over 1,550, to be exact. With this kind of firepower, there is no job that is too large for SERVPRO.

It's wildfire season

5/11/2022 (Permalink)

A white truck drives out of a large cloud of smoke in a forested area Is it getting hot in here or is it just me?

California is known for a lot of different things. Disneyland, Knott’s Berry Farm, earthquakes, palm trees, and traffic are all hallmarks of the Golden Coast. One of the scarier and more destructive things we are known for are wildfires. Seemingly every summer, a spat of gargantuan fires rip through our forests and national parks. Some of the more notable ones were the Holy Fire, the Carr Fire, and the Camp Fire, respectively. Between these fires, more than a million acres of property were torched to cinders, leaving behind burn scars and ideal flood and mudslide conditions.


Sometimes these fires make their way into suburban areas. Houses are burned to the ground, businesses are scorched and production screeches to a halt, and (worst of all) lives are put on hold or sometimes lost altogether.
Fire damage is easily the worst type of loss a person can endure. Water may leave marks, mold requires cutting walls, but fire can obliterate property entirely. When this happens, more than just belongings are lost. Memories, time, and a sense of safety also go up in flames.
If your home or business is affected by a fire, give SERVPRO of Walnut a call. With our experience and attention to detail, we can help ease the pain that comes from a fire. We carefully inventory your belongings to assist insurance companies, we haul away wreckage, and we deodorize and reconstruct homes and businesses.


While it may be a long time before things get back to normal, rest assured: If SERVPRO is on the job, you are in good hands.

What is a Lunch and Learn?

5/11/2022 (Permalink)

A man in a business suit holds a hamburger Who's hungry?

Who doesn’t love a free lunch? Who doesn’t love free information?

I’ll tell you who: nobody. SERVPRO of Walnut knows that we have a duty to not only make your fire or flood loss “Like it never even happened,” but to share valuable information that can help prevent or mitigate the damage done by floods, fires, and other types of disasters. For this reason, we offer our community “Lunch and Learn” events.

What is a Lunch and Learn? Exactly what it sounds like: we bring you or your office lunch and share some valuable information. These events can range anywhere from 20 – 60 minutes, depending on the audience’s questions and the topic or topics we are discussing.

These types of events are one of the things that make SERVPRO of Walnut such a valuable asset to the community. Sure, we can quickly address fire, water, and mold losses, but we would much rather prevent them from ever happening.

Is your organization interested in a Lunch and Learn event? Contact our office today and learn how you can join our ever-growing community of professionals and host an event. We look forward to meeting you!

April showers

5/11/2022 (Permalink)

Rain blows through an open window It was 103 yesterday. What the heck?

“April showers bring May flowers”, isn’t that how the old saying goes? Given the weather in the past few days, I would say that has never been truer.

While the on-again, off-again nature of this recent weather system is nice, it can definitely cause issues for home and business owners that may not be expecting the bipolar ways of Mother Nature. Going from a 100-degree sunny day to a windy, rainy chiller of an afternoon can absolutely take people by surprise.

What if, hypothetically, you left all your windows open to try and get a breeze through the house to alleviate the insane amount of trapped heat just to have the skies open and pour rain down all day? In some cases, this could be a recipe for disaster. Electronics may be affected, carpet may be destroyed, hard wood may be warped, and (worst of all) the damp weather may start mold growing.

The best solution to this particular problem is to call SERVPRO of Walnut as soon as possible. While nobody can accurately predict the weather 100% of the time, we can restore your home to preloss conditions 100% of the time.

Running through the sprinklers

5/11/2022 (Permalink)

A happy child runs through a sprinkler's stream of water You're never too old to accidentally break a sprinkler head

Sometimes, you just need to cool off.

We live in one of the hottest areas in the continental United States and with that luxury, we pay in sun burns and high electricity bills come summertime. One of the easier (and more immediate) ways of coping with the fiery tendencies is to take a dip in the ol’ swimming pool. However, not everyone has access to a pool so you can always go with the next best thing: running through the sprinklers.

For generations of summers past, the front yard sprinklers have been a refuge for the sun-afflicted children of the country. It’s as synonymous with summer as baseball, hot dogs, and lemonade. Throwing on a bathing suit and heading out front is a tried-and-true way to quickly cool off on a sizzling Saturday afternoon.

There is sometimes just one tiny little problem with this.

Sprinklers are low-profile and are, by design, not very visible unless you are looking for them. Have you ever accidentally kicked or snapped a sprinkler? I know I have. Do you think it’s possible and even likely that a kid who is caught up in running around and having fun may accidentally destroy one? You had better believe it. We have seen this exact incident occur and the damage it caused thereafter was no laughing matter. The home’s attached garage took on quite a bit of water, giving rise to the perfect conditions for mold to grow.

SERVPRO of Walnut wants you to have fun, stay cool, and beat the heat in any way you see fit. All we ask is that you mind the little sprinkler heads supplying you with an awesome afternoon in the summer sun.

Never waste time

5/11/2022 (Permalink)

A pocket watch dangles in front of a windswept sidewalk Make your time count!

Time is a valuable thing. It is not only valuable to try and utilize to the best of your ability, but it is also valuable in that time spent can yield wisdom and knowledge. A journeyman electrician and a master electrician’s biggest difference is the time spent on the job and knowledge gained in that time. The same can be said in the restoration business.

Yes, there are many different restoration companies. In fact, at the time of this writing, there are too many to name. Some of the bigger and more established companies (SERVPRO included) can boast many decades of experience. What these companies would have a harder time claiming is the attention to detail and knowledge that SERVPRO can.

For example, anyone can buy bleach. It is one of the most common household chemicals available on the market. What people would have a much harder time finding is SERVPROxide, because only SERVPRO professionals have access to it. What is it? SERVPROxide is a proprietary cleaning agent that we employee in a number of different situations, including fire and mold losses.

Aside from our expansive line of products, we only hire the best of the best because SERVPRO spends not only time but money on their teams. We would never dream of sending an under-trained amateur into your home or business. It’s just not the way we do things.

When you are choosing a company to clean your home or business after a loss, be sure to choose the company that has been around for more than 50 years. Choose SERVPRO.

Why SERVPRO of Walnut is the Company You Can Trust

5/3/2022 (Permalink)

A Large white building with an orange SERVPRO logo against a grey sky. Home sweet home.

SERVPRO of Walnut specializes in many different fields, including but not limited to:


- Water or sewer damage restoration
- Fire or smoke damage restoration
- Mold remediation
- Crime scene cleanup
- Odor removal
- Carpet cleaning and duct cleaning


We are located in the heart of Walnut with easy access to all of our service area. This is how we can ensure a rapid response no matter how big or small your loss is.

Our owners care deeply about maintaining their reputation in the community as hard working, diligent, and thorough. They also invest in their employees. Not only do they take advantage of online training resources and utilize on-the-job training, they also send their employees to training courses to become certified cleaning and restoration technicians. They understand that the only way to improve is to learn something new everyday.


We never lose sight of the fact that fires and floods are incredibly stressful. Aside from being frustrating, they also cause a great degree of strain in all aspects of life. If your home or business is affected, so are you. This is exactly why we go to great lengths to help get your property to preloss conditions and make it "Like it never even happened."


We specialize in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage, as well as mitigate mold and mildew from your home or business.
Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property. Between our know-how and our team of experts, no loss is too large or too small for SERVPRO of Walnut.

SERVPRO Wants To Meet You!

5/3/2022 (Permalink)

Two men shaking hands We look forward to meeting you!

SERVPRO of Walnut values our community and surrounding businesses. We speak regularly with our partners as well as our fellow local business owners. Aside from working with them in the event of a fire, water, mold, or biological clean-up, we also like to offer our services and time whenever we possibly can. It's just one more way we are here to help.


When it comes to offering our time, we understand that businesses live and die on their ability to function well. Whether that looks like a free office cleaning, assisting at a community sports event, or supplying gifts for a holiday event, SERVPRO of Walnut does everything we can to help out and make life and business run a little bit more smoothly.


Do you own or operate a business near the city of Walnut? We are always looking for new opportunities to meet and help grow our community. Whether you're an insurance provider, a firefighter, a policeman, or you serve on the city council, we would love to meet with you! Please give us a call at (909)598-8400 today and introduce yourself.


We look forward to meeting you!

Fire Damage and Soot

5/3/2022 (Permalink)

Black soot covers a wooden floor and a magazine Soot is no joke.

If your home or business experiences a fire, there will likely be soot after it is extinguished. Soot can be a flakey, powdery, or oily substance which forms from incomplete combustion. Fine carbonized compounds cling to surfaces in your home like ceilings and walls, as well as your belongings. While soot can be tough to remove for someone who has never dealt with it before, the experts at SERVPRO of Walnut know exactly what to do.


Typically, there are two different types of soot that occur after a fire - dry and oily. Running your finger over the surface is a quick way to figure out what type you have. Oily residue smears, whereas dry residue acts more like a powder. Both are difficult to clean, which is where SERVPRO comes in. If the soot is allowed to sit undisturbed, it will cause more and more damage over time.


Heat from the fire pushes soot and can cover everything in its path. Smoke looks for a kind of equilibrium and travels until its energy is used before making its way to cooler areas. Soot is acidic, and acidic materials are destructive to a majority of elements found in nature. Over time, they continue to oxidize materials, which leads to discoloration, etching, corrosion or pitting. Stains over metals can yellow and soften. These reactions will continue to happen until the soot is removed.


SERVPRO of Walnut specializes in fire damage remediation. We use an array of special proprietary chemicals designed to clean and deodorize fire damage. We are here to help 24 hours a day, 365 days a year.

Be Prepared For Fire Season

5/3/2022 (Permalink)

A firefighter in a smokey room Avoid tragedy and have a plan.

Fires are unpredictable and can happen at a moments notice. They can be tragic if you are unprepared to deal with them. To help assist you in safely escaping a fire, SERVPRO of Walnut would like to share some helpful tips for when things heat up.

Install Smoke Detectors
Once a fire starts, speed is everything. How fast you get out of the house, how fast firefighters arrive, etc. Unfortunately, if homeowners don't have smoke detectors properly installed, smoke and fire damage will occur. In situations where homes have sustained major damage, emergency restoration services can assist in the restoration process. However, installing smoke detectors and replacing the detectors' batteries yearly (as well as replacing the smoke alarms once every ten years) can ensure you are alerted quickly. As a result, your home will be less likely to sustain major damage.

Have a plan
If you don’t have a plan, you don’t have a goal. When putting a plan together, don’t forget to plan your “immediate escape”, IE leaving straight from a bedroom as opposed to trying to gather belongings first. Ensuring that you know how to escape from other areas of your house can also be helpful, however, since you don’t know where you will be if a fire starts.

Frequently Practice Your Plan
Practice makes perfect, and this is something you will definitely want to have down to a science. As you practice your plan, you will likely be able to identify potential problems that may occur in the event of an actual fire. Practicing often can help you feel confident in your ability to safely exit your home.


Fires are terrible. Between the loss of real property, they can shake you to the core and cause immense stress. If you happen to experience a fire loss, be sure to make SERVPRO of Walnut your first call.

In Too Deep: Flood season is here again

9/27/2021 (Permalink)

Five green box fans and a green dehumidifier sit in a crowded bedroom with dark grey walls. A brown desk can be seen. Floods happen and when they do, you can count on SERVPRO to make it right.

You would be hard-pressed to find someone who doesn't like autumn in southern California. The weather starts to mellow out a bit, the days get a little bit shorter, everything becomes pumpkin spice, and Halloween decorations are everywhere. It is truly a magical time of the year and it happens to be my favorite.


Fall is also a big season in the restoration industry. Although California isn't necessarily known for it's heavy rains, we do get the occasional flash flood. When that happens, we seldom have time to prepare for the fallout. Streets flood, gutters back up, and (maybe worst of all) houses leak and flood. Depending on the severity and length of the storm, serious damage can definitely occur. That's where we come in.
SERVPRO of Walnut knows water damage. From typical toilet leaks to major storm events like Hurricane Ida, we are well-versed in the ways of water mitigation. Our top priority is to make your water damage "Like it never even happened."


While being prepared for a storm is always the best way to avoid damage to your home or business, we can't be prepared for everything. If the rains come and your property suffers as a result, rest assured that SERVPRO of Walnut has your back, 24 hours a day, 7 days a week, 365 days a year.

Hurricane Ida and how SERVPRO can help

8/31/2021 (Permalink)

Ominous grey clouds hover over an old-looking oceanic pier. Dark, turbulent waves can be seen in the foreground. Hurricane season has arrived in force.

2021 has been a busy year for natural disasters.

While much of the west coast is burning with some of the largest fires on record, the Gulf coast is contending with a storm that was slated to cause more damage than Hurricane Katrina. Hurricane Ida began in the Caribbean Sea on August 26th, where many hurricanes are able to intensify due to the convergence of hot and cold water. It made landfall on the coastal region of Louisiana on the morning of August 29th. At the time of this publication, it has accounted for five deaths and left close to a million people without power.


In the wake of this massive storm event, Storm Team Wilson was activated on August 30th to assist in storm cleanup efforts. A call to action was sent to all SERVPRO franchises requesting help for the massive undertaking.
Hurricane Ida has since devolved into a tropical depression, but the damage has been done. The state of New Orleans expects to be without power for weeks and much of the Gulf coast is under a boil water order.


SERVPRO has assisted in many major disasters, including Hurricane Katrina (2005), the Camp and Carr fires, respectively (2018), and the Texas Freeze Event (2021). Thousands of SERVPRO technicians were dispatched to these events to assist in cleanup, dry-out, and fire damage efforts. With guidance from the Storm Teams and assistance from other franchises, SERVPRO has staked our claim as a leading brand in disaster cleanup.


We will keep you updated as this event continues to unfold.

Fire safety in 2021

8/31/2021 (Permalink)

Orange flames can be seen reaching into a smoky ash-grey sky. Foothills and trees can be seen in the foreground. The fires rage on.

As fires continue to rage on all along the west coast, we are all reminded how easily fires can not only start but quickly burn out of control. Even as fire season begins to wind down (at least in the traditional sense) we have seen no relenting from the wildfires that continue to rage on in Oregon, northern California, and Washington state.

SERVPRO of Walnut wants to give you a couple of useful tips for fire safety that you may find useful if you find your home or business in an area that is a fire hazard.


These tips can be found and further elaborated on here.

  • Buy and learn how to use a fire extinguisher. The kitchen is the best room in a home to keep an extinguisher, as this is where you are most likely to use fire on a regular basis.
  • Make sure children are taught fire safety from a young age. Electrical cords, matches, lighters, combustible chemicals, and other common causes of fires should be discussed so children know not to be careless around them, if use them at all.
  • If you or your children plan on being near an open flame, ensure that there is no excess fabric on clothing that may easily catch fire. Fire-retardant pajamas can also be purchased here.
  • Use proper fuses in electrical boxes, do not overload outlets, and use insulated and grounded electrical cords.
  • Attics, basements, and yards should be kept free of debris as much as possible.
  • Lawnmowers, chainsaws, and weed whackers typically use gasoline to function and may also be a spark hazard. Be sure to exercise caution when using these tools.

This list is not exhaustive but it is a great starting point to ensure the continued safety of your family and your property. If you experience a fire loss, give us a call at 626-833-0774.

Black Water in Commercial Buildings

6/18/2021 (Permalink)

Commercial warehouse after a flood caused by upstairs bathroom leak If your commercial building has an unexpected water loss call us today (909) 598-8400

Your commercial building can be affected by flooding from several sources. Water damage can include warped flooring and moldy drywall, but one immediate issue caused by flooding is the influx of contaminated water. If your business has recently been damaged by flooding, we can help you understand how this type of water can cause long-term damage and what you can do to mitigate it. 

1. It Can Contain Dangerous Chemicals 

Environmental experts often call contaminated water that stems from flooding Category 3 or "blackwater." This means the water did not come from a sterile source and may contain various hazardous components, including harsh sewer and lawn chemicals that entered the water during flooding. These chemicals can make the water dangerous to touch, so calling in flood damage and cleanup service is the safest way to remove it. 

2. It May Make You Sick 

Category 3 water damage can be dangerous in more than one way. For example, standing black water can grow microbes that may cause a variety of health effects. Urine and feces may also be present, even if they're not immediately visible. It's wise to avoid this type of water entirely and wait for professional cleanup services to arrive. 

3. Acting Quickly Can Be Essential 

Because contaminated water can become more dangerous the longer it sits, it is good to call in a cleanup crew right away. This can be important even if you believe the worst of the damage has already been done. Having the water removed may reduce the chances of long-term issues with your building's affected floors and walls and prevent mold growth, which can be challenging to treat once it takes hold. 

Blackwater damage can harm your commercial building in several ways. However, when you know its dangers and how to combat them, you may be able to prevent the worst of the destruction.

If your commercial building has an unexpected water emergency call SERVPRO of Walnut today (909) 598-8400

Moisture Levels Affect Water Recovery In Your Home

6/18/2021 (Permalink)

Moisture meter on brown wooden floor Moisture Meters help our tech determine how far the water damage extended

Whenever excessive moisture gets inside a home or commercial building, the problems it causes are broken down into two categories. When water leaks from a pipe or an appliance, it can contact contents and building materials. Anything that happens due to direct contact with liquid water, such as the carpet's delamination, is considered primary damage. Once water gets inside a structure, it naturally raises humidity levels indoors when moisture from wet materials evaporates into the air. Elevated humidity levels can also cause building materials issues as water transfers from the air to not wet materials to reach equilibrium. When water vapor is the primary cause of the structural problems, they get classified as secondary damage.

Extraction procedures help reduce primary issues, and structural drying helps mitigate both types of problems. When our SERVPRO technicians deal with any water damage situation in Walnut, we monitor relative and specific humidity. Controlling humidity levels in a structure help speed up structural drying times. Wet materials dry out faster if the humidity inside a building is kept as low as possible using air movers and "dehus" dehumidifiers. Monitoring and strategic placement of these devices optimize drying times. When we keep humidity levels low, we also reduce water vapor in the air, causing fewer secondary issues.

The temperature has such a significant effect on relative humidity; it's not always a good gauge of how much water exists in the air. Specific humidity is the actual amount of moisture in the air. When our SERVPRO techs measure specific humidity, they count the actual grains of moisture in each pound of air. To find specific humidity, we measure relative humidity levels and the room's temperature. We then put these numbers in a psychrometric chart that gives us the grains per pound number.

What it takes to restore your home

6/18/2021 (Permalink)

house ceiling caved in due to fire in an attic Fire Damage? Smoke Damage? Call us

When too few outlets exist, and extension cords, extra outlets, and plug adaptors become used more frequently in a home, fire damage often happens due to overloading electrical systems. Although this may seem unlikely to younger family members, the dangers posed in plugging too many devices at one time become a reality for many homeowners.

When SERVPRO technicians encounter this type of fire damage, we ensure that electricity no longer runs to the area. Water from firefighters can also damage electronics devices and make them dangerous to power on, so please never hit their power button to see if a device still works. We must unplug all devices still connected to power sources, package them to store undamaged ones safely, and prepare damaged ones for possible repair.

Your home's interior can also suffer severe fire and smoke damage. Our technicians can readily handle all stages and levels of severity. Fires can happen at any time, including during the night when devices charge for the next day's use. When your home is unoccupied, fires can slowly spread before a neighbor notices smoke seeping through closed windows. Fires from overloaded outlets are not always caught early.

Our technicians can help you and your family by mitigating the effects of fire and making your home safe again. Fire effects might not be easily seen but still exist, posing hidden danger spots in your once-safe home. 

Restoration and mitigation of fire damaged residences include:

  1. Removal of destroyed materials and belongings
  2. Repair of materials only slightly damaged or covered in soot and grime
  3. Airing out your home as part of the desiccant process
  4. Lastly, odor control techniques that make your home's interior safe for structural restoration work to begin.

Commercial Cleaning

6/14/2021 (Permalink)

Commercial building suffered water damage, SERVPRO tech working on flood cuts Commercial Water Damage

You have enough to do to keep your business running. You shouldn’t have to find room in your day to deal with the inevitable wear and tear that gradually builds in your office over time. When grime, odor, and moisture challenges go beyond the scope of your regular janitorial staff, call in your SERVPRO professionals in Walnut, Hacienda Heights, Rowland Heights for commercial cleaning. Whether it’s removing an odor problem or deep cleaning flooring or carpets, you can rely on us to make your workspace look its very best.

When you call SERVPRO you’ll be bringing in a quality service that includes these benefits:

  • Award-winning training
  • Over 40 years’ experience in the industry
  • More than 100 exclusive cleaning products

Specialty Commercial Cleaning Services 

SERVPRO Franchise Professionals offer cleaning services ranging from cleaning restaurant hoods to removing biohazard contaminants. They have the specialized training and products to get your property back to business. Their cleaning services include the following:

Air Ducts and HVAC: If your HVAC has been operating for some time without attention, it could be circulating odors, dust, and other contaminants. We routinely inspect the heating, ventilation and air conditioning unit (HVAC). Keeping them clean can extend the life of the equipment. This can, in turn, save you money and give you cleaner air to breathe.

Biohazard: Exposure to biological and chemical contaminants can pose serious health consequences. A failure to properly remove such substances can contribute to unhealthy and dangerous environments. We are trained to safely clean and remove biohazardous substances and dispose of them properly in accordance with OSHA and health regulations.

Carpet and Upholstery: Even the highest-quality items can show soiling over time. Protect your investment with cleaning and maintenance of your carpet and upholstery.

Ceilings, Floors, and Walls: Ceiling and wall cleaning should be part of the cleaning maintenance of your business. You should also clean walls before painting so that the primer and paint can adhere properly. Whether you are preparing to paint or just looking for professional cleaning, we can help.

Document Restoration: In the aftermath of a disaster, some of your most valued contents could be lost forever. As a leader in the restoration industry, we know that timely mitigation is the key to recovering damaged possessions. With years of experience and state-of-the-art technology, our restoration professionals will help you recover your paper goods before it’s too late.

Drapes and Blinds: SERVPRO excels at cleaning fine fabrics and intricate pieces. Fabrics are carefully inspected and tested to determine which of the System’s five cleaning methods is most appropriate.

Odor Removal: As experts in deodorization, our professionals are trained to identify and eliminate offensive odors. These odors can come from a number of sources both inside and outside a structure.

Sewage: Sewer backups should be considered an emergency since the water may contain viruses, bacteria, and other microbes that cause serious illnesses. Our team has specialized training and equipment to quickly and safely clean contaminants like sewage.

Trauma and Crime Scene: After the police have finished processing a crime or accident scene, the cleaning and restoration process can begin. Many times, crime and accident scenes have biohazard contaminants that pose a serious health risk. We will respond immediately with protective equipment and experience to safely clean trauma and crime scenes.

Vandalism: Vandalism and graffiti can be very upsetting. It can range from relatively minor pranks to malicious destruction of property. Often simple acts of vandalism, like breaking a window, can cause significant water and mold damage if not addressed in a timely manner.

No matter what your needs may be, we have a commercial cleaning solution for you. Call us today for more information or to set up an appointment (909) 598-8400

Causes of Water Damage

6/14/2021 (Permalink)

SERVPRO green logo with 24/7/365 on it We are here to help!

If your home or business experiences water damage, it can cause a number of problems. These problems can be minor or severe, depending on how long it goes untreated. While water damage is a serious issue, not many people realize how many things can cause it. Flooding feels like an obvious answer, but other factors that exist inside your home or business can also cause this problem. Keep in mind, that water damage is preventable most of the time. Knowing what causes it can help you to be proactive.

Storm

Weather is a big cause of water damage. Many people think this means rain, but snow can be just as disastrous. A big snow storm devastation may harm your walls, ceilings, and roof. Ice dams can also be a problem. They form on your roof because of poor attic insulation, and can cause water to build on your roof. This water build up will likely leak into your home, causing damage to your roof and ceilings. To prevent this, make sure your attic is properly insulated. You should also have your roof inspected every year to make sure it is not damaged in any way. 

Plumbing

Plumbing issues are one of the top causes of water damage. It may actually be the number one cause. Plumbing pipes may have long-life spans, but they can still crack, leak, and burst. This is why you should have them inspected at least once a year. A number of things could lead to early deterioration. There are signs of pipes leaking to look out for. For one, if your water bill is starting to cost more for no apparent reason. A leaky pipe will raise your water bill. You can install a sensor for your pipes. It will alert you to any leaks and in doing so, help prevent future water damage.

Washing Machine

A washing machine is a pretty essential household appliance, but many people don’t think about it until laundry time. However, a malfunctioning washing machine can cause some serious issues. If the supply hose leaks at all, around six hundred gallons of water could spill out within an hour. A leak like this could come from a bad connection to the machine, or damaged house. This type of flooding could cause extensive water damage. The damage will be even worse if your washing machine is on the top floor. It is important to replace your supply hose at least once every five years. In addition, overloading your machine can lead to problems with the hose. Those problems could eventually cause a leak.

While knowing the top causes of water damage can help you be proactive, it won’t always work. Freak accidents can happen and leave your home in pretty bad shape. However, in the case of water damage, SERVPRO of Walnut, Hacienda Heights/Rowland Heights is there to help. They have trained technicians ready to completely dry out your house or business, and one of the fastest response times in the industry. SERVPRO of Walnut, Hacienda Heights/Rowland Heights is there to do the job right the first time.

Eliminating Pet Odor

6/11/2021 (Permalink)

brown boxer dog with a green SERVPRO hardhat on Eliminating pet odor from your home tips!

We all love our pets, but that doesn’t mean you have to stand the way they make your house smell. Pet odor is something you can manage with a few simple actions and changes. They key is focusing on the source before addressing any lingering odors.

These are the cleaning activities you should do:

1. Vacuum regularly the entire house

2. Use an enzyme cleaner

3. Clean the carpets

4. Clean the Furniture

5. Give your pet a bath

6. Wash your Pet’s bed

7. Wash your bed sheets and covers

8. Clean your pet’s toys and accessories.

9. Replace the Litter

10. Clean their cage

As experts in deodorization, SERVPRO of Walnut is trained to identify and eliminate offensive odors.

We have the training and equipment to identify and eliminate these offensive odors. By identifying the cause of the odor, and determining the conditions where it contacts surfaces, the odor can often be removed over time without a trace. 

Biohazard Cleaning

6/11/2021 (Permalink)

technician in full PPE suit in front of a Lab Biohazard cleaning can be risky!

Biohazard cleaning is the process of removing, disinfecting and sanitizing materials and/or structures affected by biohazardous waste such as bodily fluids, blood, chemicals, and other substances that poses a threat to humans, animals or the environment.

Although certification is not a requirement to clean up a biohazard loss, due to its potentially infectious nature, it is highly advisable to hire a company who is trained in OSHA standards to remediate safely and properly. SERVPRO of Walnut has been trained.

Did you know that the final disposal of all biohazardous waste must be in accordance with local state regulations?

 It may seem like you can just mop up the hazardous waste but there are health risks involved if you are not properly protected. If you choose to clean up the mess and dispose of the waste in a regular garbage receptacle, you run the risk of penalties and hefty fines.

We at SERVPRO of Walnut are trained and equipped to restore a property from crime scenes, unattended deaths, filth, hoarding and other infectious hazardous cleaning. We are here to relieve the burden of clean up and restore your home back to clean, sanitary and safe conditions.

How & When to use a fire extinguisher

6/10/2021 (Permalink)

Red LA County Fire Department Logo they cover the City of Walnut In the City of Walnut we praise the LA County Fire Department in assisting our neighbors who's homes & business have suffered a fire loss.

The following are ten important rules to remember about how and when to use a fire extinguisher. 

  • Most fires start small. If the fire is contained to a single object, such as a trash can, you may want to try using a fire extinguisher to put out the flames. 
  • You should only consider using a fire extinguisher if all members of your home have been alerted to the fire and the fire department has been called.  
  • When purchasing a fire extinguisher, look for one that is tested by an independent testing laboratory. Also, look for one labeled A-B-C as it can be used on most fires that would occur in your home. 
  • Make sure you are physically able to handle a fire extinguisher.
  • Know how to operate the extinguisher quickly. You will not have time to read instructions during an emergency.
  • Keep your fire extinguisher in an easily accessible area. 
  • Remember the word P.A.S.S.

               Pull, Aim, Squeeze and Sweep

  • If your means of escape becomes compromised at any time while using an extinguisher, get out of the house as fast as possible and wait for the fire department.
  • If you have any doubt about whether or not to fight a fire with an extinguisher, DON'T! 

Fire Prevention for the Older Adult

6/10/2021 (Permalink)

blue and white fire safety check list for senior Fire Safety Tips for Seniors

At age 65, older adults are twice as likely to be killed or injured by fire compared to the population at large.  By age 75, that risk increases to three times that of the general population and to four times by age 85.

Fire and burns are not the only hazards that threaten our older citizens.  Statistics from the CDC show that falls are the leading cause of death from unintentional injury in the home. Thirty percent of people age 65 and older are involved in falls each year - some of those falls are fatal, while others permanently disable victims, often causing loss of mobility or independence.  

Key steps to reduce risks of injury from fire.

   
•If you smoke, smoke outside. 
•Give space heaters space. 
•Stay in the kitchen when frying food.
•If your clothes catch on fire: stop, drop, and roll. 
Smoke alarms save lives.
•Plan and practice your escape from fire and smoke. 
•Know your local emergency numbers. 
•Plan your escape around your abilities. Being prepared will safe your life. Check in with your Local Senior Center they will have more information on how to stay safe, and SERVPRO will be here to assist if the need is there with any Fire or Water loss.

Ways SERVPRO Helps with Claims

6/10/2021 (Permalink)

Green SERVPRO Logo "Like it never even happened."

Experiencing a disaster, business causes feelings of frustration and stress. Frustration is a common reaction because disasters hinders your normal workday. Stress is also a typical response to emergency situations because there is increased concern for the well-being of employees, as well as the need to work with insurance companies to handle claim services. Fortunately, there are four ways that an emergency response team assists business owners with claims to reduce these stresses.

1. Emergency Disaster Response
Fire, flooding and storms wreak havoc, and the longer the situation is left unattended, the more damage is done. SERVPRO offers a team of professionals with the training and skills to quickly attend to any situation. Our technicians are available 24/7 to clean up after fire, water, mold and more. A fast response to any disaster reduces damage by enabling businesses to restore items rather than replace them.

2. Pretesting
Another way that emergency specialists assist with claim services is by performing pretesting. Trained technicians inspect items before throwing them out, evaluating furniture and belongings to see if they can be restored.

3. Electronic Claims
Business owners and insurance adjusters are busy people, and disasters only add to their amount of work. Fortunately, SERVPRO has a claims information center that enables all parties to see claims electronically. Electronic job files contain important information such as loss info and photos, estimates, pending jobs and completed jobs.

4. Best Practices
Finally, insurance companies want to ensure that a restoration job is handled correctly. SERVPRO outperforms the competition by ensuring that all franchises meet the Institute of Inspection Cleaning and Restoration’s certification requirements. Insurance companies and business owners can rest assured that their cleanup and restoration project is done correctly.
Take advantage of the claim services offered by emergency response specialists. The amount of frustration and stress you experience can be decreased by utilizing their expertise.

Call us today (909) 598-8400 and ask how we can help!

Warehouse Water Damage

6/9/2021 (Permalink)

warehouse flooded after a burst water pipe with standing water This warehouse suffered extended water damage, when our technicians arrived onsite we found lots of standing water.

We were contacted by a local Business Owner a week ago after hours on a weekend.

The business owner had received a phone call from the local fire department while the warehouse was closed over the weekend. When he arrived he was notified the sprinkler system throughout the warehouse had burst and water was coming out of the building and a local passerby noticed.

We dispatched a crew of technicians shortly after, and assisted with mitigating the damages. Many of the equipment was damaged but some was salvageable.

Being available 24/7 for Emergency Services is for reasons like this.

We are here to help when home and business owners (property managers) need us. Most water damages are caused when we least expect them but that's why we are here SERVPRO is always ready to help.

If your business has suffered from Water Damage and you are in the Hacienda Heights, Rowland Heights or Walnut area give us a call (909) 598-8400 / (626)964-7700

Roof Tarping after a House Fire

6/9/2021 (Permalink)

Roof top damaged by house fire with wood and white plastic before adding a blue tarp to prevent more damages Tarping the roof will prevent secondary damage while the roof is inspected and repaired.

Falling trees, fire, high wind and hail storms often cause roof damage. Safety should your primary concern. Initial roof assessment should be completed from the ground as damage is not always visible. If you suspect damage to your shingles or structure, contact a professional immediately.

Vacate the premises in the event of major roof damage.

Tarping the roof will prevent secondary damage while the roof is inspected and repaired. SERVPRO of Walnut, Hacienda Heights/Rowland Heights provide emergency roof tarp installation to prevent further damage. When disaster strikes, SERVPRO is ready to respond immediately with your roof tarping needs.

Our professional crews use approved board up techniques to minimize further damage and secure your property and protect the building from weather, animals and illegal entry.

Find The Water Intrusion

6/9/2021 (Permalink)

Brown hardwood floor buckling caused by standing water damage Finding the water intrusion source is critical to stop the damages

When a Storm Hits and you notice water coming into your home or business during the rain find where and how the water is getting in right away. Don't wait to stop the water intrusion. Once found do what ever it take whether the water is entering through your roof, cracks on the exterior, windows or even from the ground it is best to get the source found and fixed right away to prevent further damages.  Having the source and fixing it during the current rain fall will ensure you have successfully stopped the source of water intrusion completely.  

Waiting to have the source fixed can cause serious damages to your home or business, especially when dealing with water.

SERVPRO can assist in mitigation the water damage to lessen the long term damages it can cause.

We are available for any Emergency Service needs 24/7 Call us today!

What is a Dehumidifier?

6/9/2021 (Permalink)

empty white room with a wall cut out due to water damage with 2 green dehus in the room This home suffered water damage and SERVPRO was called to assist with the drying process

When our technicians are onsite at jobs, you might hear them refer to using "Dehu's"... the "Dehu" is the Dehumidifier, "Dehu" for short. is mainly used on mitigation projects that pertain to water or mold damages in residential or commercial spaces.  

Many do not realize that there is a science to drying out buildings and homes affected by water losses and the Dehumidifier plays a huge role in that drying process by raising the temperature.  

The "Dehu" has drying technology that helps control the humidity and stabilizes the environment which assists with evaporating the water in the air and from materials that are affected by the water.   The Dehu basically sucks up the wet air and spits out dry air which then eventually dries out the location. 

The Dehumidifier works best with Air Movers and should be left running for 24 hour periods without interruption.  It's like boiling a pot of water, once turned off, you have to start all over again to get to that boiling point. 

Why do we set up containments?

6/9/2021 (Permalink)

Office containment set up to separate the area that is not damaged while technician performs demolition Office containment was set up to keep the area that was not damaged clean.

Why placing a Containment is important and if it's really necessary. 

Well the answer is Yes!

Containment's are very important and can play a huge role in Fire, Water and Mold Damage Restoration Losses.  

A Containment is placed to control the environment, minimize the work space and/or to keep something that can potentially be harmful under control and to avoid cross contamination.  In most cases Containment's are placed to block the affected areas from the unaffected areas which stops the spread of any further contamination. 

Containment's are placed by using thick plastic sheeting with the assistance of tension/support poles or wooden frames and strong tape. The Containment's are usually placed around doors, openings, stairwells or even to divide rooms.

It is recommended that no one enters through the Containment's once set up and in place.

Customers can request to leave the containment up, until the reconstruction is done.

Why is drywall removed

6/9/2021 (Permalink)

Why does Drywall need to be Removed and Not Dried during Water Restoration?

In Most Cases, Drywall can be Dried within 3 to 5 Days when Drying Equipment is Placed by a Professional Restoration Company.  However, in some Cases the Drywall will require Removal due to certain circumstances during Water Damage.  

If Drywall is Affected by Dirty Water that carries Contaminates- The Drywall will have to be Removed and Replaced.

If Drywall has Wet Insulation in the Wall Cavities- The Drywall and Insulation will have to be Removed and Replaced.  

If Drywall has Double Layers- The Drywall's Layers will have to be Removed and Replaced.

If Drywall was not Professionally Dried and Secondary Damages Occured- The Drywall will have to be Removed and Replaced.

Why is drywall removed?

6/9/2021 (Permalink)

empty room with all drywall removed due to water damage with dehu and air scrubbers Drywall has been removed due to water damage

Why does drywall need to be removed and not dried during water restoration?

In most cases, drywall can be dried within 3 to 5 days when drying equipment is placed by a professional restoration company.  However, in some cases the drywall will require removal due to certain circumstances during water damage.  

If drywall is affected by dirty water that carries contaminates- The drywall will have to be removed and replaced.

If drywall has wet insulation in the wall cavities- The drywall and insulation will have to be removed and replaced.  

If drywall has double layers- The Drywall's layers will have to be removed and replaced.

If drywall was not professionally dried and secondary damages occurred- The drywall will have to be removed and replaced.

if your home has suffered from water damage call us today and see how we can help!

What to do if there is a fire in your home

6/9/2021 (Permalink)

kitchen fire caused by the stove contained to the kitchen area Fires happen when you least expect it.

Sometimes fires happen even despite common preventative measures, despite early warning systems. In the event of such an emergency in your home, it is important to think and act quickly, and talking with your family now about what to do during a fire can help ensure their safety if the unexpected does occur. It's best to be prepared.

The number one thing to remember if a fire starts in your home (and becomes too large for a fire extinguisher) is to get out. The American Red Cross also advises to shout “Fire!” several times as you are evacuating, to alert any others in the residence. Check closed doors on your escape route to make sure they’re not warm. If a door in your path is warm to the touch, do not open it; use your secondary route, or place a wet towel under the door and call 9-1-1 if you cannot evacuate safely. If your evacuation route is filled with smoke, stay low and close doors behind you until you reach an exit. As soon as you are outside, call 9-1-1 and go to your family’s emergency meeting place.

Once your family is safely evacuated and the local Fire Department has responded to the fire in your home, call SERVPRO of Walnut, Hacienda Heights/Rowland Heights as soon as possible to begin the process of making the fire “Like it never even happened.”

Content Restoration/Cleaning

6/9/2021 (Permalink)

ceiling with soot from a kitchen fire, fingerprints show how much soot is on walls Different types of fire produce different types of soot

When dealing with the aftermath of a fire or water damage emergency, there will be items in your home or business that will need special handling and conservation efforts to restore them to preloss condition. SERVPRO of Walnut are a fire and water restoration specialists and offer many contents restoration services to restore your furniture, clothes, electronics, documents, and photographs to preloss condition. We use several methods to clean damaged contents, including:

  • Dry Cleaning 
  • Wet Cleaning
  • Spray and Wipe 
  • Foam Cleaning 
  • Abrasive Cleaning
  • Immersion Cleaning 

Electronic cleanup

When fire damages electronics, they can become very dangerous to operate. We will coordinate the inspection and cleaning of your electronics by a qualified electronics technician to prevent further damage, including:

  • Television sets
  • DVD players
  • Computers
  • And more

Document and photograph drying

Some documents and photographs may not be able to be completely restored to pre-fire damage condition, but we will do our best to save and minimize further damage. We may use any of these restoration techniques depending on the level of fire damage:

  • Air Drying
  • Dehumidification
  • Freezer Drying
  • Vacuum Freeze Drying
  • Vacuum Thermal Drying

Call us after a water/fire damage incident to assist you in restoring your property into preloss condition.

Water Damage

6/8/2021 (Permalink)

white kitchen cabinets with a moisture reader showing a high moisture read Our technicians use Moisture Readers to determine the extent of the water damage.

Water damages can be sudden.

It always happens when you least expect it. When you find that a water loss occurs in your property it is important that you find the source of the leak to mitigate the damages.  

The key is to stop the water from creating further damage. Depending on where the leak originated from, this can be as easy as finding the shut off valve to cut off the source of water. However, there are safety concerns you must be aware of before investigating any further.  

Electricity and water do not mix. In fact, it could be fatal.  

If you are unable to find the source or have questions in regards to next steps, SERVPRO of Walnut is here to help!  

Trust our highly trained and professional technicians to help get your home back to normal.  

Our trained staff will: 

1) Find the extent of the damage. 

2) Stop the source from causing further issues. 

3) Utilize best-in-class equipment and training to properly mitigate the water from spreading in the property. 

4) Repair your property to “Like it never even happened.” 

 
Give us a call today at 909-598-8400, if you have any questions regarding Water Damage in your home.

Water Damage in a Commercial Building

6/8/2021 (Permalink)

Commercial building with 2 foot flood cuts and drying equipment Commercial Water Damage

A few weeks ago SERVPRO of Walnut was called on a Monday morning regarding a flood that occurred over the weekend without the employees finding out until they arrived to the Commercial Building on Monday morning. 

We were called to assist to mitigate the water damage, upon our arrival our technicians found the source, a burst water pipe on the 2nd floor office space in the women's restroom. This leak had been ongoing for 48+ hours over the weekend and caused significant damages on the 2nd floor office area, the 1st floor office area and a portion of the warehouse.

Our technicians has to gut the whole 1st floor area, and assisted in removing flooring and flood cuts on the 2nd floor.

Did you know SERVPRO of Walnut offers Reconstruction services? Call us today to go over how we can help you.

Texas Freeze 2021

6/8/2021 (Permalink)

Parking lot in Dallas, TX full of SERVPRO green trailers. Storm Team had arrived. When You See Green You Know SERVPRO Has Arrived

4 months ago, we SERVPRO were called to assist in Texas during the Winter Freeze 2021. This horrible vortex came in on February 11th our Crews were in the Dallas area by the 15th to assist. We were constantly being called upon homeowners, who's homes had suffered burst pipes from freezing. Our crews were in Texas for almost 2 months, we assisted with water mitigation, and lots of demolition. So, many beautiful homes were damages completely. Many families were without electricity and water for days, weeks.

We were glad to be a part of the SERVPRO team that was able to get so many people help, by getting their homes back to normal.

See below for more information about this horrible Winter Storm that will go into history for the damages it caused:

The Winter Outbreak that occurred on Valentine's Week 2021 brought not only snow, sleet, and freezing rain to Southeast Texas, but also extreme cold temperatures that lasted for several days. This was one of the most impactful winter events in recent history that brought multiday road closures, power outages, loss of heat, broken pipes, and other societal impacts for the region. While the damage is still being assessed, this will likely go down as the first billion dollar disaster of 2021 globally, and potentially the most costly weather disaster for the state of Texas in history, surpassing even Hurricane Harvey from 2017.  

There was a total of 8 days, 23 hours, and 23 minutes of winter highlights between the first Winter Weather Advisory issued on Thursday, February 11th at 9:37am to when the last Hard Freeze Warning expired at 9am on Saturday, February 20th. 

The winter outbreak in February 2021 will be on the minds of every Texan for a very long time.

Water in your Crawl Space

6/8/2021 (Permalink)

dark crawl space under home with standing water Tip!.... don't forget to inspect your homes crawl space after a storm.

After a storm have you notice an odor or a musty smell through your home, but can't find the cause or damage inside the home? You may have standing water in your crawl space.

Water can get into the crawl space many ways.  Usually by a broken pipe lines from under the kitchen or bathroom areas; however, water can also get in crawl spaces from rain and flooding outside depending if your home is on foundation or stilts.

Sometimes we don't realize when we change the outside landscape in the front or back yards that water can then be accidentally deferred into the crawl space.  Not knowing there's standing water for a long period of time can then produce an odor or a musty smell and other damages. *keep garden beds away from the home.

During the rainy days it's best to check your crawl space to make sure no water is building up.

Call us today for a free crawl space inspection! 

How to Deodorize Your Home Using Thermal Fogging After A Fire

6/8/2021 (Permalink)

house with fire damage above the chimney This home suffered fire damage in the attic

Fire losses require the use of sophisticated equipment and practices to recover your home. Despite how overwhelming structure fires can be, we have experienced and knowledgeable professionals working to provide efficient mitigation to reduce property loss. While debris removal, demolition, and deep cleanings are vital elements of fire recovery, it is also critical to address the widespread harsh odors that can also spread throughout the property. 

Deodorization is a critical step in the restoration process of fire damage to homes and businesses. Smoke molecules and the combustion of plastics and other organic materials can lead to a blend of harsh odors concentrated throughout the entire household, being the strongest in the area where the fire began and lessening the greater the distance away. We have multiple deodorizing tools that can reduce or eliminate noxious scents, and one of the most heavily used of these is our thermal fogger. 

Fogging machines are a favored choice of our SERVPRO professionals for removing smoke odors because the generated vapor can penetrate difficult areas to reach and penetrate affected surfaces as well.  Deodorizing compounds exist in many pleasant scents or odorless products that get rapidly heated by the machine to produce fog. When in contact with smoke and odor molecules, these deodorizing agents can neutralize the compounds. 

Multiple obstacles exist for homeowners after a fire loss incident, but our SERVPRO of Walnut team can help. Give us a call today at 909-598-8400

Outdoor Fire

6/2/2021 (Permalink)

Outdoor Patio Fire with damaged patio furniture and structure damage with debris from the after mass Outfoor Patio Fire

Outdoor house fires can cause as much damage outside of the home, as inside of the home.

We we called to assist a local neighbor in Walnut with fire damage, soot damage, smoke damage and water damaged caused by the local Fire Department when they were assisting in putting the fire out.

This home did no only suffer outside damage, to the exterior of the home, patio cover and patio contents including a Pool Table. The adjacent bedroom to the patio also suffered smoke, fire and soot damage. Parts of the wall to the adjacent bedroom has to be torn down during the fire fighting efforts by our local Fire Department.

We assisted in doing a Total Loss List, that would be shared with the homeowners Home Insurance adjuster, as well as the Fire Clean up process.

This accidental fire began in the overnight hours, as soon as the area was deemed safe we were allowed access to begin the cleanup process.

If your home suffers from Smoke, Fire and or Soot damage give us a call and we will be out to the scene as soon as we can.  

How to Prepare before a Hurricane Hits

6/2/2021 (Permalink)

List of items you need to be prepared for Hurricane Season Be Ready when the hurricane arrives

With June 1st being the beginning of the Hurricane Season 2021 for our neighbors on the East Coast/Atlantic Ocean. Here are a few tips on how to prepare for this years Hurricane Season. There are several things you can do to prepare for a hurricane to lessen the property damage that may occur.

  • To prevent windows from breaking, board them up by securing plywood over them or installing permanent storm shutters.
  • You can reduce damage to your roof by fashioning straps from the roof to the structure of your home.
  • Clear gutters from debris that may clog downspouts and aid in flooding.
  • Secure boats and other water vehicles.
  • Elevate basement items in case flooding does occur those items won't get ruined.
  • Fill your vehicles up with fuel and keep a spare gas tank filled and accessible.
  • Construct an emergency survival kit with enough supplies to last at least three days.

These are all recommendations from the Federal Emergency Management Agency (FEMA). If you need assistance keep your local SERVPRO's phone number on hand they can assist when needed.

Hurricane Season 2021

6/1/2021 (Permalink)

What is "Hurricane Season"?

June 1st marks the beginning of Hurricane Season in The Atlantic Ocean and it goes until November 30th. The Atlantic Ocean includes the Caribbean Sea as well as the Gulf of Mexico waters.

Hurricanes are considered the most violent storms on Earth. They produce very strong winds, storm surge flooding and heavy rainfall that leads to inland flooding. 

Hurricanes form under low-pressure systems over tropical or subtropical waters. They gain their energy from how warm the ocean water is. 

Once the hurricane forms, the surface winds cause it to continuously move in circular motion. This type of rotation is often referred to as the "eye".

The "Eye" is the calm, clear center of the storm. The area surrounded by the "eye" is where the winds are the strongest. Hurricanes pack a punch by having winds 74mph or greater.

If you live in a Hurricane prone area, its best to be aware of any hurricanes that might impact the area you live in. Its recommended to be prepared at all times. 

Commercial Water Loss: steps into minimizing your risk of loss

6/1/2021 (Permalink)

Commecial Building with cuts outs due to water damage Water damaged to drywall. Our technicians were able to cut out the drywall to assist with drying, and removed the flooring.

This year commercial water losses have been a huge issue.  SERVPRO of Walnut assisted numerous businesses with a variety of water related losses summed up in the following categories...

5 Common Causes of Commercial Water Damage

  • Broken or damaged pipes.
  • Window or roof leaks.
  • Sewage backup.
  • Sprinkler malfunctions.
  • Storms and flooding.

Understanding your property layout can help reduce the potential for loss as well as minimize the loss itself when/if it occurs.

Here are a few tips to help a business owner prevent water damage:

How to Prevent Commercial Water Damage

  • Know your property. Be aware of potential problems in your building. Has it experienced water damage before? What caused it?
  • Regularly inspect plumbing. Consider having a professional conduct regular maintenance on the plumbing system in your property.
  • Have an emergency plan. Have a plan laid out for each possibly disaster scenario that includes the location of water shut-offs.
  • Stay on top of repairs and upgrades. When things are outdated or break that could potentially cause a water problem, fix or replace them right away.
  • Keep your gutters clean. Make sure there are no blockages preventing water from properly draining away from the building.

SERVPRO of Walnut is also here to help.  Take advantage of our free Emergency Ready Profile and we will help compile the necessary information in the event of any disaster.  

If disaster strikes, call the team that's faster to any disaster! (909) 598-8400

10 Critical Steps to Recovering your Business after a Fire

6/1/2021 (Permalink)

Hallway in vacant commercial building with smoke and soot damage Vacant commercial unit suffered smoke and soot damage after a vandalism fire.

When you’re recovering from a commercial fire, you need to take control. These 10 steps can help you develop a business fire recovery plan. Knowing what to do before something happens makes it easier to deal with the worst.

1. CALL THE INSURANCE COMPANY

Notify your insurance company immediately. Be ready for that first call with as much information as possible. Cover these important points too.

• Your insurer’s requirements for damage documentation
• Scheduling an adjuster to inspect the property 
• Deadlines for proof of loss statements
• Possibility of written extensions and approvals
• Recommendations for a
 Restoration Vendor

2. DISCONNECT ALL UTILITIES

A commercial fire affects utilities lines, wiring and plumbing. Turn off the gas, electricity and water coming into your building. If you have any doubts about safely shutting everything down, contact city services right away.

3. ASSESS STRUCTURAL SAFETY

Fire-fighting efforts soak walls, floors and ceilings creating a dangerous environment. The intense heat of a commercial property fire damages a site’s roof, exterior walls and foundation. Bring in a certified fire damage professional to assess your building’s structural safety inside and out.

4. SECURE THE PROPERTY

Even a small fire at your business leaves the property vulnerable to intruders. Broken windows and doors provide easy entry for vandals. SERVPRO can secure the property by boarding up fire-damaged windows and doors.

5. START THE RECOVERY PROCESS

Once the site is secure, restoration crews can start the cleanup and recovery process. Their initial work addresses potential hazards like damaged wiring and ruptured pipes. They also take care of unstable interior and exterior materials including drywall, ceilings, subflooring and window and door frames.

6. BEGIN ASSESSING YOUR LOSSES

Get the OK from on-site teams before beginning a room-by-room loss assessment. When you’re sure of your personal safety, inspect the entire building. Make note of all fire-damaged equipment, furnishings and inventory. 

7. DON’T THROW AWAY ANYTHING 

Don’t throw away fire-damaged business equipment. Don’t haul off water-damaged furniture or ruined inventory. Leave everything in place so that your adjuster can see the full extent of your post-fire losses.

8. DON’T ASSUME IT’S ALL A LOSS

Experienced restoration professionals can often save business-related items after a fire. Special techniques can salvage everything from electronics to paper records. 

• Customer and vendor records
• Employee payroll records
• Accounting ledgers and checkbooks
• Tax-related paperwork
• Business licenses and permits

9. DOCUMENT AND RECORD EVERYTHING

Your final damage inventory should include lists, photos and videos. 

10. BE PATIENT AND COMMUNICATE

The aftermath of a business fire leaves you focused on recovery. Be patient with the process. Stay in close touch with people involved in your business. Restoration might take some time, so let everyone know what to expect.

Home Water Damage: 10 Steps to take right away

6/1/2021 (Permalink)

wooden floor marked by blue tape in areas where water damage was significant Brown wooden floor with blue tape marking the areas that are damaged

If you’re suddenly dealing with water damage in your home, knowing what to do makes a big difference. Follow these 10 steps for recovering your home and belongings as quickly as possible.

1. IDENTIFY AND FIX THE PROBLEM

Power Tip: If you can’t pinpoint the problem, turn off your home’s main water supply, and call a licensed plumber.

2. CONTACT YOUR INSURANCE COMPANY 3. DOCUMENT THE WATER DAMAGE 4. SORT AND ASSESS 5. GET OFF TO A SAFE START 6. REMOVE ALL WATER

Power Tip: Know when the vacuum canister is almost full by listening for sound changes in its motor.

7. START THE DRYING PROCESS 8. CLEAN, REPAIR AND RESTORE 9. BE AWARE OF MOLD HAZARDS 10. KNOW WHEN TO CALL THE PROS

We are available 24/7 for Emergency Services (909) 598-8400

Wildfire: Be Prepared

5/24/2021 (Permalink)

Home with numbers that go with the safety guide on being prepared Safeguard Your Home Before Fire Season

Safeguard or “Harden” Your Home The ability of your home to survive a wildfire depends on its construction materials and the quality of the “defensible space” surrounding it. Here's a list of things to keep in mind if you live near a wildfire area.

1. Address

• Make sure your address is clearly visible from the road.

2. Chimney

• Cover your chimney and stovepipe outlets with a nonflammable screen of ¼-inch wire mesh or smaller to prevent embers from escaping and igniting a fire.

• Make sure that your chimney is at least 10 feet away from any tree branches.

3. Deck/Patio Cover

• Use heavy timber or non-flammable construction material for decks and patio covers. • Enclose the underside of balconies and decks with fire-resistant materials to prevent embers from blowing underneath.

• Keep your deck clear of combustible items, such as baskets, dried flower arrangements, and other debris.

• The decking surface must be ignition-resistant if it’s within 10 feet of the home.

4. Driveways and Access Roads

• Driveways should be designed to allow fire and emergency vehicles and equipment to reach your home.

• Access roads should have a minimum 10-foot clearance on either side of the traveled section of the roadway and should allow for two-way traffic. • Ensure that all gates open inward and are wide enough to accommodate emergency equipment.

• Trim trees and shrubs overhanging the road to a minimum of 13-½ (or 13.5) feet to allow emergency vehicles to pass.

5.Garage

• Have a fire extinguisher and tools, such as a shovel, rake, bucket, and hoe, available for fire emergencies.

• Install a solid door with self-closing hinges between living areas and the garage. Install weather stripping around and under the doors to prevent ember intrusion.

• Store all combustibles and flammable liquids away from ignition sources.

6. Home Site and Yard

• Ensure you have at least a 100-foot radius of defensible space (cleared vegetation) around your home. This means looking past what you own to determine the impact a common slope or neighbor’s yard will have on your property during a wildfire.

• Cut dry weeds and grass before noon when temperatures are cooler to reduce the chance of sparking a fire.

• Landscape with fire-resistant plants that are low-growing with high-moisture content.

• Keep woodpiles, propane tanks, and combustible materials away from your home and other structures, such as garages, barns, and sheds.

• Ensure trees are far away from power lines.

"Like it never even happened."

5/21/2021 (Permalink)

SERVPRO sign with quote SERVPRO Logo

We have a motto around SERVPRO of Walnut, it’s one that the entire company across the nation lives by, "Like it never even happened."  What does that mean? Does it mean we can erase the memory of your home being damaged by water or fire? No, we cannot. However, what we can do is be with you every step of the way. When that initial loss happens, it can feel like you are going through a wave of emotions. For some of us, we’ve experienced those emotions because no one is exempt from a disaster happening, so we’ll be able to relate first hand with you. So when we say "Like it never even happened," what we mean is that we will be there from start to finish. From the initial clean up, dry out, debris removal steps to the very end when the last bit of construction is completed.  "Like it never even happened."

Why Does Fire Burn?

5/21/2021 (Permalink)

Why Does a Fire Burn?

While most people learn principles that make fire work in high school science classes, this knowledge also forms the foundation for both basic and advanced firefighting techniques. Fires need four crucial components to start and keep burning:

• Fuel (sometimes called a “reducing agent”)
• Energy, in the form of heat
• An oxidizing agent (commonly oxygen)
• A chemical reaction

What accounts for a blaze’s destructive nature that leads to massive fire damage is its dependence on these four elements. So long as there are plentiful supplies of fuel, heat and oxygen, a fire's chemical reaction will continue, permitting it to burn, grow and spread. 

How Is a Fire Extinguished?

Fire suppression focuses on robbing the flames of one or more of these elements. When delivered in huge quantities through a fire hose, water both significantly reduces a fire’s heat and takes away oxygen as it transmutes from liquid to vapor form at extremely high temperatures. Unfortunately, this enormous amount of water also floods buildings and wreaks havoc on its own.

Why we wear full Personal Protective Equipment

5/21/2021 (Permalink)

technician wearing full PPE while providing a service PPE for your and our safety

Our technicians are seen wearing full PPE (personal protective equipment) to ensure maximal safety when operating in your home or business. PPE is also used in crawlspaces, attics, or around a hazardous environment with dust, fumes, smoke or some that pose a biological or chemical threat if exposed and viruses.

Safety of our customers is as important as the safety of our technicians, and they adhere to the highest standards on keeping our customers safe at all times.

Water Damage Mitigation

5/21/2021 (Permalink)

flooded warehouse that suffered water damage from a burst pipe on 2nd floor Water damaged Warehouse in City of Industry

Water Damage Mitigation (Phase One)

From the moment you or your tenants notice a water leak, it’s important to spring into action. These steps are designed to stop the flow of water:

1. Stop the Water Flow

2. Turn Off Electricity and Natural Gas

3. Call Your Commercial Insurance Company

Finally…

You want to get in touch with us at SERVPRO of Walnut to help out!

We will send a crew right out to start the dry out process and work to prevent mold damage.

An experienced water damage cleanup contractor should also provide ideas on what needs to happen next.

Such as what to expect during the cleanup phase or anything specific to watch out for with your unique situation.

Don’t be afraid to ask tons of questions during this step.

After all, we're the experts and water damage isn’t something you deal with everyday.

Fire Damage Restoration Steps

5/21/2021 (Permalink)

Garage work station caught fire from a tool left on the charger Garage fire from a tool left on the charger
  1. Contact SERVPRO of Walnut office once you are safe. Our team will ask specific questions that will help us better handle your needs. We want to ensure that we take care of your home with proper care, with the right equipment needed, and with urgency.  
  1. Upon arrival, our team will inspect and asses the fire damage. Doing so will determine the extent of the fire, smoke, and soot damage so that we can develop the best plan to make your home safe again
  1. Windows, walls, and roofs are often damaged in a fire. To protect your home from further damage we board up any missing windows or walls. Once that is complete, we will place tarps on any damaged roofs that possess damage. This step should be done immediately. 
  1. If water damage presents itself, the water elimination process will begin right away as well. Our team of professionals will get rid of most of the water in the home and use dehumidifiers and air movers to remove any left-over water, completing the drying process. 
  1. Smoke and soot must be removed from all surfaces. We have specialized equipment and use specific techniques to make sure that your home and belongings are restored to the pre-fire state. Once smoke and soot are eliminated we will make sure odors left behind are taken away with industrial air scrubbers and fogging equipment.  
  1. The area must be cleaned and sanitized, we make sure your home and belongings are taken care of by using various cleaning processes that are defined to work best for your fire crisis.  
  1. The final step is to restore your home to pre-fire condition. This may call for replacing drywall, painting walls, or installing new flooring. 

When a fire emergency strikes, contact SERVPRO of Walnut for your restoration needs. We are like a one-stop shop in your mitigation and restoration tasks. Available 24/7 for your emergency service needs!

How SERVPRO Can Help with Mold in your home or business

5/18/2021 (Permalink)

Mold on brown wall and under baseboard Mold is usually found behind kitchen appliances and under baseboards

Where Can Mold Grow?

After a flood or any kind of water damage, immediate water extraction is critical for preventing mold, but it may not be enough to prevent a mold problem. Although it is not always possible to detect mold with the naked eye, visible mold is usually an indication that mold exists in the following areas:

  • Behind drywall
  • Under floorboards
  • Behind ceiling tile
  • In the air


If the building or home you are considering purchasing has experienced a flood, the chance of mold existing in these areas is very high.


How Can an Inspection Help?
If you have a sound rationale for purchasing a building based upon location, price, and future profits, investing in a mold inspection might make sense. If mold exists, you may find that a mold remediation specialist can contain it to make your intended use for the property feasible and eliminate future problems. On the other hand, if the inspection substantially raises the amount you are willing to invest in the property, you might choose to forfeit its purchase.


How To Prevent Future Mold Growth?
Every commercial property has some degree of mold, and it is impossible to eliminate it; however, this doesn't mean that a building you purchase will always have a mold problem. You can take measures to reduce the humidity levels including, running dehumidifiers, avoiding and repairing leaky pipes, promptly repairing roof damage and cleaning HVAC coils and drip pans. It is also helpful to schedule periodic property walk-throughs to help detect potential problems before they become large issues that are costly to resolve.
When a mold inspection reveals mold in a building you are planning to purchase in the Walnut area, managing it through minor repairs or costly reconstruction can affect your purchase decision.

Call us to schedule your next Mold Inspection (909) 598-8400

Safety ALWAYS Comes 1st!

5/10/2021 (Permalink)

technician in full PPE suit infront of a laboratory Ready to finish the Mold Remediation that was caused by an old water leak at this local Lab.

Safety always comes first at SERVPRO of Walnut. A job can only be done correctly if you are prepared for it correctly. Our safety is a priority, as well as keeping our customer safe.

Having the proper PPE (Personal Protective Equipment) is important and always the 1st step at every job. Working in the Restoration Industry has a very high potential risk for injury, it's very important to be prepared at all times and protect yourselves in every way possible.

Our technician is wearing full PPE's on for this mold loss at a Laboratory. When mold is present when cutting into the drywall, the spores can travel and be inhaled. Inhaling mold/dust is not safe, our employees are required to wear masks & protective eye wear when working with mold. When mold is not present, a mask is still important to wear as well as googles, to keep from inhaling debris that can cause irritation to eyes, nose, throat.

We care about our employees and customers health. We always make sure all of our employees have the proper PPE on for each and every job.

We Are Here To Help!

Fire Damage Experts

5/10/2021 (Permalink)

Stove that caught fire completely burnt and chard Kitchen in this home caught fire, this is what's left of the stove

Fire Damage Repair and Remodeling Services

We come equipped with everything needed to completely erase all evidence of fire damage. When we are finished, the affected area will look, smell, and function as if there had been no fire. "Like it never even happened." 

  • Water Damage and Repair experts
  • Fire & smoke inspection
  • Thorough wall and ceiling cleaning
  • Soot removal from hard surfaces, including brass, aluminum, chrome, marble, tile, and porcelain
  • Deodorizing to eliminate smoke and fire odors

Your satisfaction is our priority. At SERVPRO of Walnut, we aim to make your situation stress free. We Are Here To Help!

  • Call us for 24/7 emergency service
  • Fast and professional fire restoration services
  • We work directly with your insurance provider 
  • We are the preferred vendor to many insurance companies
  • We get you back in business in no time

SERVPRO of Walnut (909) 598-8400

Can SERVPRO return my home back to its pre-water loss condition?

5/7/2021 (Permalink)

Kitchen with full containment after water damage Kitchen with containment after demo has been provided due to a water damage leak in the kitchen and laundry room area.

Water damage in your Walnut neighborhood home can be mitigated by our great SERVPRO team. Homeowners, renters and property managers can rest assured, our team will be able to quickly fix and correct any water damage. The results? Your home will be as good as new! Like our moto we will leave your home "Like it never even happened." Call us today for any water damage questions 909-598-8400 we are available 24/7 for your Emergency Service Needs

Can I fix the water damage on my own?

5/7/2021 (Permalink)

Home stairway suffered waterdamage Water remediation in an entry way stair case the suffered water damage

SERVPRO of Walnut uses commercial-grade equipment in all of our Walnut and neighboring community water losses. We have more resources and professional grade options than anything available at a home improvement or renovation shop. Our trained technicians also follow a careful process that ensures we do not miss anything and provide a safe environment once again.

  1. Inspection and Assessment – Technicians and Project Managers examine the home to make certain we understand the damage extent and have the equipment needed for restoration.
  2. Water Removal & Extraction – We use pumps and smaller vacuum units to draw out the majority of the water in your home.
  3. Drying the Structure – Technicians use air movers and dehumidifiers to lower humidity and draw moisture out of structural property like wall framing and drywall.
  4. Cleaning and Sanitizing – Specialists clean off any debris that may have been brought up by the water and deodorize restorable items.

If you have water in your home, contact SERVPRO of Walnut at (909) 598-8400 immediately. We are here to help you restore your home or apartment to a dry, safe condition. "Like it never even happened." Call us today and ask us how we can help you!

About SERVPRO of Walnut

5/7/2021 (Permalink)

storm trailer on a white truck with our logo above storm trailer on a white truck heading to Texas to assist

About SERVPRO of Walnut...

SERVPRO of Walnut specializes in the cleanup and restoration of residential and commercial property after fire, smoke or water damage. Our staff is highly trained in property damage restoration and we are an IICRC certified firm. We believe in continuous training: from initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property to tip top shape!

For footage on what happens around SERVPRO of Walnut follow us on Instagram @SERVPROwalnut 

Services SERVPRO Offers

5/7/2021 (Permalink)

green van with SERVPRO logo and our contact number When you see the green vans you know SERVPRO is here to help!

We cover a range of restoration and cleaning services for your commercial or residential property needs.  When the unexpected happens, you can count on SERVPRO of Walnut to make it "Like it never even happened."  

Restoration
• Fire, Smoke and Soot
• Water Removal & Dehumidification
• Mold Mitigation & Remediation
• Catastrophic Storm Response
• Move Outs & Contents Restoration
• Electronics & Equipment
• Document Drying
• Contents Claim Inventory Service
• Lead Abatement (RRP)

Cleaning:
• Air Ducts & HVAC
• Biohazard & Crime Scene
• Vandalism
• Carpet & Upholstery
• Drapes & Blinds
• Ceilings, Walls & Hard Floors
• Deodorization
• Dumpster & Debris Removal
• Dry-Cleaning
• Data Center Cleaning
• Vandalism & Graffiti
• Trauma & Crime Scene
• Sewage & Toilet Overflow

No matter what your restoration or cleaning needs are, you can count on SERVPRO of Walnut to get things back into working order.  Give us a call today! (909) 598-8400

How to avoid Mold in your home

5/7/2021 (Permalink)

visible mold and high moisture meter on a white wall Visible mold, and confirmation that the wall is still very saturated with our moisture meter.

It’s estimated that more than 1 million types of mold exist, yet less than 10 percent have actually been named. This means mold is very common in both indoor and outdoor environments. While mold and humans can sometimes co-exist without issue, there are certain species of mold that can cause health effects for some people.

If the right conditions exist, mold will grow.  Those conditions include:

  • Water - Different mold types require varying amounts of liquid before growth begins.   
  • Temperature - Normal indoor temperatures will promote mold growth.
  • Time - Initial mold colonizers can take hold within one day after being exposed to an adequate water supply.

Mold growth can occur in any home, so it’s important to keep an eye out for situations that might promote mold activity. Roof/chimney leaks, wet basements, or condensation from ducts that dampen surrounding insulation are just a few examples of issues that make a house a prime target for mold growth.

If you suspect mold in your home, call SERVPRO of Walnut to assess the situation. We have the knowledge, tools and track record to effectively remediate mold in your home or business.

If you suspect mold, Call Us Today (909) 598-8400

Water damage & clean up

5/7/2021 (Permalink)

rubber yellow duck in a pool of water from a leak Water damage?

Water damage can occur at any time. Faulty appliances, broken pipes, equipment failure, storms and floods are some of the things that can cause water damage. It is important to take care of water emergencies quickly as the longer the water sits, the higher the cost will be to repair the damage. SERVPRO of Walnut wants commercial and residential property owners of the City of Walnut to know that we can respond quickly to any water damage. Using advanced inspection techniques and cutting-edge extraction equipment, we can find and resolve any kind of water damage to pre-damage condition. Here are some tips from the American Red Cross for steps you can take until help arrives:

  • Keep the windows open and run fans to pull moisture out of wood floors and subfloors, beams, doors, etc.
  • Bring all soft items outside if possible as sunlight and wind will help them dry faster
  • Throw out items that have absorbed water and cannot be cleaned or disinfected

If you find yourself dealing with water damage, SERVPRO of Walnut wants to help. We are available 24 hours a day and our highly trained technicians have the specialized equipment necessary to safely clean and restore water damage for the city of Walnut residents and business owners. Call us today at (909) 598-8400 to find out about our cleanup and restoration services. We’ll take care of your water damage “Like it never even happened.”

It Feels Like Summer

5/4/2021 (Permalink)

Grill being cleaned with a piece of onion BBQ Grill being cleaned by an onion

With spring coming to an end sooner rather than later, and the warmer days and the pandemic coming to end. We find ourselves spending more time outdoors, with friends and family.

Who else enjoys throwing weekend BBQ's with friends and family? I know we do! Nothing beats spending a nice sunny spring weekend with hamburgers and hot dogs on the grill surrounded by a good time.

Here's a super cheap, non-toxic alternative to keeping your grill in Ready mode for the next last minute BBQ.

Save your back and your Brillo pads by using an onion! yes, an ordinary already in your kitchen onion. Simply scrub a halved onion faced downwards on a heated grill to remove built up grime. It's best to get the grill super hot first to burn off any remaining food. Next, rub it hard with an onion stuck on the end of a long grilling fork (careful not to burn your fingers!). For extra gunk-fighting power, spray lemon juice or white vinegar first. The extra acidity helps with the cleaning process.

You'll thank us later!

Enjoy BBQ season from your friends at SERVPRO of Walnut!

Faster to Any Disaster

5/4/2021 (Permalink)

Green background with SERVPRO logo and our info SERVPRO logo and our information

With more than 1,700 franchises nationwide, SERVPRO is a leader in the restoration industry, and its professionals are faster to any size disaster. SERVPRO franchise professionals are available 24 hours a day/7 days a week and are ready to restore or clean your property.

SERVPRO Franchise Professionals

  • Provide 24/7 Emergency Service
  • Highly Trained Water Restoration Specialists
  • Faster to Any Size Disaster
  • A Trusted Leader in the Industry with more than 1,700 Franchises
  • Preferred Vendor for Many National and Local Insurance Companies

Have Questions?

We’re Here to Help® 

Available 24/7 for any Emergency Service need.

(909) 598-8400

International Firefighters Day

5/4/2021 (Permalink)

SERVPRO techs in full PPE's sanitizing our local fire truck SERVPRO technicians in full PPE's

Today is National International Firefighter Day!

Thank you to all of the brave firefighters. You too can honor them today by proudly wearing blue & red ribbons pinned together. The ribbons colors are symbolic of the elements firefighters work with- red for fire and blue for water.

Thank you to our local Fire Stations for all they do!

In honor of #internationalfirefighterday here is a picture from a year ago, when SERVPRO of Walnut assisted our local fire stations by providing our service to sanitize all rigs, ambulance and fire department vehicles. 

Specialty Cleaning Service

5/4/2021 (Permalink)

Technician wearing full PPE's wiping down a desk Technician wearing full PPE's wiping down a desk

SERVPRO of Walnut offers cleaning services ranging from cleaning restaurant hoods to removing biohazard contaminants. We have the specialized training and products to get your property back to business. Our cleaning services include the following:

Have Questions? Call Today (909) 598-8400

Looking back to this past year...

4/29/2021 (Permalink)

Full PPE worn while disinfecting Wearing Full PPEs while disinfecting

SERVPRO of Walnut was extremely busy a year ago. When the pandemic began, non-essential employees stayed home 24/7, as well as kids out of school. Everyone's life changed. SERVPRO was considered an essential employee and we were lucky to continue to work, and assist families and those essential businesses to stay open during water, fire and mold events. SERVPRO introduced our new Certified: SERVPRO Cleaned program and we were constantly assisting essential businesses, medical offices and warehouses on disinfecting their space with COVID-19 spreading and affecting many people. We were always there to help out. Our technicians worked so hard, we couldn't have a better team. We are still keeping busy with local residential locations and local businesses in the area, we noticed a hike in calls due to more people being home with water and fire jobs. 

Is your business prepared?

4/9/2021 (Permalink)

here to help photo Here to Help

Up to 50% of businesses never reopen following a disaster. This usually happens because the amount of damage was too large and too expensive to recover from. Your business should be prepared to minimize the damage to your business so that doors can open back for business.  

There are a few things you can do make sure your establishment is ready.

Continuity Plan

Business that do reopen after a disaster most had a preparedness plan. You must identify the components of your business that are essential for it to continue running. Prepare a plan with the appropriate staff as well. Your staff must know who and what should happen in the case of an emergency.

Prepare your Emergency Plan

Have a plan in place. Letting SERVPRO prepare an Emergency Ready Plan (ERP) will help minimize the damage by having a quick response to an emergency. Knowing what and when to do will ensure that the right steps are taken.  Something as simple as just knowing where the shutoff valves can save you from extensive water damage.

Review Your Insurance

Make sure you are familiar with your insurance. You need to know who to call when you need answers regarding your business. Understanding your policies will help you be able know what is not covered and reassess if your needs require more coverage.

Cyber Security

The physical damages to your property but also internal damage to important files and data. Be sure to have all your data backed up.

Peace of Mind

4/9/2021 (Permalink)

SERVPRO van in front of a home SERVPRO always Here to Help

Have you ever found yourself in a bind, after a fire, water leak? Not sure what's next? Finding the help means finding the right help that adheres to the Institute of Inspection Cleaning and Restoration Certification standards. 

What Is IICRC?

For nearly 40 decades, this nonprofit has globally become an industry leader for setting standards and certifying technicians. To achieve a mitigation certificate, technicians take specialized classes on standards and techniques and are required to pass an exam. Afterward, they maintain certification through ongoing training. Areas of certification include:

Cleaning – Subspecialties include carpeting, flooring, leather cleaning, masonry, upholstery, rugs, and general cleaning.

Inspection – Technicians are trained to inspect all types of flooring, including wood, marble, laminate, tiles, carpet, and stone.

Restoration – This training focuses on techniques for microbial remediation, structural drying, fire and smoke damage, odor, water damage, commercial drying, and health and safety.

Why Training Matters

The lingering effects of water, smoke and fire damage can cause further problems and create unpleasant environments. When a storm happens or a fire breaks out, you want to fix it and forget it. SERVPRO prides itself on having IICRC certified professionals, as well as provides its own training to ensure every franchise has experts to handle any disaster. Along with learning the best techniques, they are also trained on using innovative equipment to ensure that mold, smoke, water or other damage is eradicated. Our ongoing franchise training means that no matter what you are facing, we can make it “Like it never even happened.”

While some situations may seem like they can be taken care of on their own, some damage to a property can remain hidden. Instead of hoping for the best, call SERVPRO for assistance We are Here to Help.

Rain causing major problems

2/2/2021 (Permalink)

Water Damage Rain coming down

Everyone loves the occasional thunderstorm - but it could cause major problems if rain water seeps into your home. One of the most common sources of water damage in a home is from rain water. It can enter through leaks in your roof, seeping in from the foundation, or even flooding into your basement. It is important to take the necessary steps to prevent water damage in your home such as:

Checking for proper drainage:

  • inspect your roof thoroughly for structural damage or holes
  • clear your gutters from leaves and other debris that could block the flow of water from draining into the yard

Install or Check Sump Pumps:

  • sump pump are very effective for keeping rainwater out of your house
  • have a professional check your sump pump to insure it is working properly once a year

Check sealant inside and outside foundation

  • make sure the tar sealant covering the inner and outer sides of the foundation are intact

Inspect the slope of your lawn

  • grading is the slope of your lawn and it should always slope away from your home to redirect the rainwater from flooding around the foundations

When you are dealing with storm, flood, and water damage, immediate action is crucial. You should choose the company with storm damage experience and expertise that has the resources and equipment to handle the job. We are available 24/7 for Emergency Services 

Kids Fire Safety

2/2/2021 (Permalink)

Kids fire safety Kids Fire Safety

From a hot cup of coffee to boiling water on the stove, burns are a huge hazard in every home specially with little kids around.  Burns are the most (hot water and liquids) are the most common accidents related to kids.  Here are a few ways to help avoid burn related accidents.

  • Always use the back burner on your stove when possible.
  • Keep an emergency aid kit close at hand in your home.
  • Install a fire extinguisher in your kitchen.
  • Keep matches, lighters, candles and chemicals put away out of reach.
  • Put child safety plugs in your outlets.

For more information on Kids Fire Safety check out these sites:

http://firesafekids.org/

http://firefacts.org/

Your child's safety is important to us here at SERVPRO.  In the event of a fire or smoke damage keep in mind SERVPRO of Walnut is here to help, Give us a call at (909) 598-8400

Faster to Any Water Disaster

7/24/2020 (Permalink)

Water Damage Water Damage

Flooding and water emergencies don’t wait for regular business hours and neither do we. SERVPRO of Walnut provides emergency cleaning and restoration services 24 hours a day, 7 days a week—including all holidays.

Faster To Any Size Disaster

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO of Walnut arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Need Emergency Service? Call Us 24/7 – 909-598-8400

Water Damage Timeline

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp.

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

About SERVPRO of Walnut

SERVPRO of Walnut specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Water Damage In Your Home

7/24/2020 (Permalink)

Water Damage in your Home Water Damage in your Home

When you think of water damages, you first think of a flooded basement, with a couple of inches to maybe a foot (or more) of sewage.  And, we get those types of calls.  But water damage can occur from many other sources:

    • Broken or split pipe
    • Sink or bathtub overflow
    • Roof leak
    • Condensation
    • Accident (an aquarium tipped over)
    • Plus many more!

SERVPRO of Walnut has the tools necessary to pinpoint the damaged areas, assess the damages, and come up with a plan to get you back to a normal life as soon as possible!

From thermal cameras to non-penetrating and penetrating meters, we can find exactly where the water traveled.  No need to make guesses and inspection holes in your walls.

We can extract the standing water, and remove as much as possible from carpet and pad, if necessary.

Fans are then placed, to get the air moving, throwing the moisture up in the air to be captured by large dehumidifiers.  Air movement also helps prevent mold from colonizing.

Once dry, a mold inhibitor is sprayed as an extra defense against any possible mold growth.

So, if you have suffered water invading your home or business, relax.  A call to SERVPRO of Walnut at 909-598-8400 will make it “Like it never even happened.” 

Do you have a mold problem?

7/24/2020 (Permalink)

Mold in your home Mold in your home

Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all mold from a home or business. Therefore, mold remediation reduces the mold spore count back to its natural or baseline level. Some restoration businesses advertise “mold removal” and even guarantee to remove all mold, which is a fallacy. Consider the following mold facts:

  • Mold is present almost everywhere, indoors and outdoors.
  • Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or a pet.
  • Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.
  • Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.
  • Mold often produces a strong, musty odor and can lead you to possible mold problem areas.
  • Even higher-than-normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent.

If your home or business has a mold problem, we can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation.

If You See Signs of Mold, Call Us Today – SERVPRO of Walnut 909-598-8400

If a Storm or Flood Happens, SERVPRO of Walnut is ready to help

7/8/2020 (Permalink)

Flood Damage Flood Damage to a home after a Storm

SERVPRO of Walnut specializes in storm and flood damage restoration. Our crews are highly trained and we use specialized equipment to restore your property to its pre-storm condition.

Faster Response

Since we are locally owned and operated, we are able to respond quicker with the right resources, which is extremely important. A fast response lessens the damage, limits further damage and reduces the restoration cost.

Resources or Handle Floods and Storms

If storms hits Walnut, we can scale our resources to handle a large storm or flooding disaster. We can access equipment and personnel from a network of 1,650 Franchises across the country and elite Disaster Recovery Teams that are strategically located throughout the United States.

Have Storm or Flood Damage? Call Us Today at (909) 598-8400

Why is Cleaning Your Commercial Air Ducts Important?

7/8/2020 (Permalink)

Air Duct Cleaning Have your had your commercial air ducts cleaned?

The air ducts in your City of Walnut commercial building serve an important function, bringing heating and cooling throughout your facility as well as circulating the air through a filter, which cleans out some of the dust particles before reaching the rooms in which air is breathed by you and your employees.

Air Duct Cleaning Improves the Quality of Indoor Air

By routinely having your air ducts cleaned you can significantly decrease the number of airborne molecules in your office, all while avoiding weighty fees for other air purifying solutions. Air ducts, like everything else in our office, collect dirt and debris. While filters may catch a lot of streaming debris, there is still a considerable amount of dust that settles within the ducts.

Air Duct Cleaning Conserves Energy

Air duct cleaning provides a beginning in optimizing your duct function, a properly and thoroughly cleaned HVAC system, can reduce the costs associated with running your HVAC system and increase the useful life of your air conditioner and furnace. Performing routine commercial air duct cleanings removes obstructions and improves airflow, helping your systems to work better, faster, and more efficiently, all while using less energy!

Your local SERVPRO specializes in cleaning commercial and industrial air ducts; contact our staff to schedule an inspection and estimate for your commercial cleaning solution. Our crews have experience, training and advanced equipment to restore your HVAC system to optimal performance. Our SERVPRO commercial cleaning specialists are familiar with all types of commercial and industrial HVAC/air duct systems, give us a call so we can get to work, and you can start experiencing the benefits a commercial air duct cleaning service can bring to your business!

Call (909) 598-8400

Resources Can Help Improve Restoration Of Commercial Fire Damage

7/8/2020 (Permalink)

Commercial Fire Commercial Fire in Los Angeles

Fire damage in a commercial center with multiple offices or other businesses creates major inconvenience by disrupting regular operations. Even if the fire does not affect every part of the building, the interdependency in such a facility means that the rest of the businesses operate at limited capacity or stop operating altogether. Restoring normalcy quickly is crucial, underlining the need to expedite the repair work and cleanup processes that follow such an incident. We offer professional fire restoration services for commercial centers in the City of Walnut.
 
Issues affected access to damaged areas can delay commercial fire damage restoration in the City of Walnut. Facilities such as theaters and conference halls or even parking garages have large wall surfaces or high ceilings, which present several problems unless restoration crews have the right equipment to ease access. Apart from regular ladders, our SERVPRO technicians use self-propelled man lifts, which not only facilitate access to high walls and ceilings but also ease our back-and-forth movements as we remove debris and clean up areas damaged by the fire.
 
Fire affects surfaces in different ways, including depositing layers of soot and other debris, as well as, charring the materials on the surfaces. Such areas require thorough cleaning, which in most cases includes mechanical abrasion to loosen the debris - a tedious process that can take substantial time. Our SERVPRO technicians use various types of scrubbing equipment, both manual and automated, to eliminate light and stubborn deposits. We also have pressure washers that simplify cleaning the soiled areas.
 
In addition to deposits left on surfaces, fires also lead to bad odors in the affected buildings. It is impossible to work or serve clients in such an environment. Efficient removal of fire debris and soils may require more than mechanical abrasion and plain water. Our SERVPRO technicians use professional cleaning agents that change the soils chemically easing removal. We might also incorporate heating to the cleaning process because heat speeds up chemical processes improving the overall outcome.
 
To resume normalcy faster after fire ruins a commercial building, call SERVPRO of Walnut to help. You can reach us at (909) 598-8400

Resources can help improve restoration of Commercial Fire Damage

7/8/2020 (Permalink)

Commercial Fire Commercial Fire

Fire damage in a commercial center with multiple offices or other businesses creates major inconvenience by disrupting regular operations. Even if the fire does not affect every part of the building, the interdependency in such a facility means that the rest of the businesses operate at limited capacity or stop operating altogether. Restoring normalcy quickly is crucial, underlining the need to expedite the repair work and cleanup processes that follow such an incident. We offer professional fire restoration services for commercial centers in Hacienda Heights & Rowland Heights area.
 
Issues affected access to damaged areas can delay commercial fire damage restoration in the Hacienda Heights & Rowland Heights area. Facilities such as theaters and conference halls or even parking garages have large wall surfaces or high ceilings, which present several problems unless restoration crews have the right equipment to ease access. Apart from regular ladders, our SERVPRO technicians use self-propelled man lifts, which not only facilitate access to high walls and ceilings but also ease our back-and-forth movements as we remove debris and clean up areas damaged by the fire.
 
Fire affects surfaces in different ways, including depositing layers of soot and other debris, as well as, charring the materials on the surfaces. Such areas require thorough cleaning, which in most cases includes mechanical abrasion to loosen the debris - a tedious process that can take substantial time. Our SERVPRO technicians use various types of scrubbing equipment, both manual and automated, to eliminate light and stubborn deposits. We also have pressure washers that simplify cleaning the soiled areas.
 
In addition to deposits left on surfaces, fires also lead to bad odors in the affected buildings. It is impossible to work or serve clients in such an environment. Efficient removal of fire debris and soils may require more than mechanical abrasion and plain water. Our SERVPRO technicians use professional cleaning agents that change the soils chemically easing removal. We might also incorporate heating to the cleaning process because heat speeds up chemical processes improving the overall outcome.
 
To resume normalcy faster after fire ruins a commercial building, call SERVPRO of Hacienda Heights/Rowland Heights to help. You can reach us at (626) 964-7700

Commercial Property Tips for Owners

7/2/2020 (Permalink)

Commercial Building for Sale Commercial Building

Purchasing a commercial property may be the largest investment that a business will make. In order to protect that investment, regular inspection in the property for potential water leaks, rust and mold should be routinely made. By a maintenance manager or by a professional.

There are four common methods to detect water damage in the commercial properties that owners look out for.

1. Floors
Whether it is wood, tile, concrete, or carpet flooring water will show signs of water damage. For instance, tile and wood will crack, buckle or warp. Concrete will erode or have cracks.

2. Water Stains
Water stains on the floor can be typically found around toilets, sinks, ceilings and walls, are some of the most common signs of water damage. As the drywall gets saturated, paint can lose adhesion.

3. The Outside Perimeter of the Building
Take a look at the exterior of your commercial property. What you want to look for are pools of standing water that can indicate poor drainage. Any of those issues could affect the foundation of the property.

4. Mold
Do not rely solely on sight when your looking for mold since water stagnates, mold and bacteria can grow. Producing a musty, unpleasant smell.

If you do experience any water damage to your commercial property call the professionals at SERVPRO of Walnut (909) 598-8400.

Most Common Water Damage Signs

7/2/2020 (Permalink)

Water Damage in hallway Water Damage to a Hallway in a Residential Home

A report on the most common signs of water damage has just been released by SERVPRO.

This report is valuable to property owners and residents who might be suspecting water damage in the City of Walnut, or any other location. Knowing the signs to watch for and taking care of any damage right away is much less costly than ignoring the signs. Early detection of water damage in the City of Walnut buildings is much less expensive to repair when the damage is noticed than to wait.

Check out the full report below.

The Most Common Signs of Water Damage in a Home

Water damage can be a huge issue in a person’s home and can often cost thousands and thousands of dollars. While sometimes water damage is obvious (such as a leaky faucet, huge wet spot or burst pipe), more often than not, it is quite difficult to locate. With that in mind, here are some common signs of water damage in a home to keep an eye out for.

An Unpleasant Odor

There are many different potential causes of a bad smell in a home or apartment, but one that most people don’t think of is water damage. However, when residual water stagnates and is hidden over time, it can be a breeding ground for bacteria like mold. This will quickly begin to smell and has been described as very “earthy”.

Mold Growth

In addition to just smelling mold and other bacteria growing, people can sometimes see it with their own two eyes. Mold spores in the air find their way into hidden cracks in the structure of the home, and if water is also present there, mold can begin to materialize. It will often be fuzzy and discolored, and should look very out of place. However, mold can be tough to see sometimes as it doesn’t always appear in giant patches, and even just a small bit of mold can signify some water damage.

Changes in Walls, Floors or Ceilings

If people want to check for water damage, the structural aspects of the home are the first places to look. Walls, ceilings and floors are places that can give owners huge hints as to whether they have water damage. Look for stains, sagging and drooping, among other abnormalities.

Suffering from water damage? If so, reach out to  SERVPRO of Walnut for help. 

How to get rid of the Odors after a Fire in your Home

7/2/2020 (Permalink)

Kitchen Fire Kitchen that caught fire

One of the most significant issues after a fire is not the loss of possessions, but the lingering bad odor left afterward. It can be very challenging to remove smoke smells, often requiring the assistance of professionals who understand what to do when smoke odors do not go away.

What are the steps SERVPRO technicians put into place to remove the smells in a fire damaged house?

  • Remove: We find and remove all sources of smoke, taking anything charred offsite for cleaning and restoration when possible, and disposing if damaged items.
  • Clean: We use dry cleaning for residue not yet absorbed and wet cleaning with solvents for absorbed residue requiring a deeper clean.
  • Neutralize: When the smells still linger after removal and cleaning, we use odor-absorbing beads and then thermal foggers which produce a smoke-like substance reaching throughout the home, attacking hard to reach smoke particles 

For 24/7 assistance after a fire, contact SERVPRO of Walnut (909) 598-8400

Steps to create minimal damage during a Storm in your

7/2/2020 (Permalink)

Storm Damage Storm Damage
  • Increase grade around your property:  The dirt around the home should be sloped away from the house to divert water away. Very simply, borrow dirt from three feet away from the structure, and toss it against the side of the house thus creating a slope.
  • Rain Gutters:  Schedule a licensed professional to clean gutters annually. A clogged rain gutter can send water cascading down the exterior wall, which can result in water entering the interior walls.
  • Rerouting down spouts: In a quick run to the local hardware store, homeowners can find a black, plastic corrugated 6-inch hose that fits around the base of the downspout. This device carries water away from the house, preventing it from seeping down into the foundation.
  • Maintain you roof: Where rain is concerned, the roof is the first line of defense. One small tear in a rubber membrane or crack in a tin roof, or compromise in the plywood structure of the roof can prove disastrous for the entire interior of the home. But regular maintenance can preserve the life of the roof. Have a roofer check out your home every five years.
  • Repair damaged windows:  Proper window installation and maintenance is imperative. Modern windows are fitted with wells and drains designed to help direct water outside the house. Improper caulking can prove disastrous by sending water into the house that should be draining away from the window.
  • Clean any debris:  Especially during spring and fall seasons, when leaves start to fall, it is critical to diligently sweep outdoor surfaces weekly, especially patios and door wells to prevent the collection of debris clogging exterior drains.

If your in need of help call SERVPRO of Walnut (909) 598-8400

Fire Extinguishers Save Lives

7/1/2020 (Permalink)

Fire Extinguisher PASS - Fire Extinguisher

Portable fire extinguishers can be life and property saving tools when used correctly. In order to operate an extinguisher, the National Fire Protection Association (NFPA) suggests remembering the word PASS:

  • Pull the pin. Hold the nozzle  pointing away from you and  release the locking mechanism.
  • Aim low. Point the extinguisher at the base of the fire.
  • Squeeze the lever slowly and evenly.
  • Sweep the nozzle from side-to-side

Read the instructions on the fire extinguisher and become familiar with them before a fire breaks out. Remember, extinguishers do have limitations. It is also important to ensure you have the correct type of extinguisher for your facility. To find more information on choosing the appropriate class of extinguisher, please visit the NFPA website ( www.nfpa.org ).  Fire safety is one of our top priorities at SERVPRO of Walnut 

Are you prepared for a flood?

7/1/2020 (Permalink)

Home Flooded Home Flooded

Flooding can happen fast in many environments. The American Red Cross recommends having the following list of items packed and ready to go in the event of an evacuation due to flooding.

  • Water—3+ day supply; one gallon per person per day
  • Food—3+ day supply of nonperishable, easy-to-prepare food
  • Flashlight
  • Battery-powered or hand-crank radio (NOAA Weather Radio, if possible)
  • Extra batteries
  • First Aid kit
  • Medications (7-day supply) and medical items (hearing aids with extra batteries, glasses, contact lenses, syringes, cane)
  • Multi-purpose tool
  • Sanitation/personal hygiene items
  • Copies of personal documents (medication list and pertinent medical information, deed/lease to home, birth certificates, insurance policies)
  • Cell phone with chargers
  • Family and emergency contact information
  • Extra cash
  • Emergency blanket
  • Map(s) of the area
  • Baby supplies (bottles, formula, baby food, diapers)
  • Pet supplies (collar, leash, ID, food, carrier, bowl)
  • Tools/supplies for securing your home
  • Extra set of car keys and house keys
  • Extra clothing, hat and sturdy shoes
  • Rain gear
  • Insect repellent and sunscreen
  • Camera for photos of damage

If your home has suffered a flood keep in mind SERVPRO of Walnut is available 24/7 for you Emergency Service needs! 

When your building has Fire Damage, Call Us

7/1/2020 (Permalink)

Commercial Building Fire Commercial Building Fire

Mitigation requires quick action.  The faster a SERVPRO of Walnut professional arrives on-site to perform fire, smoke, and soot cleanup and restoration, the better the results- including a faster return to business operations.  Within four hours of a loss notification, a SERVPRO of Walnut Professional will be on-site to help ensure your commercial fire damage is handled properly by utilizing the following services:

Structural Cleaning:

After a smoke or fire damage, ceilings, walls, woodwork, carpeting, and floors will often need a thorough cleaning.  Your experienced SERVPRO team will pretest to determine the extent of the damage, then use the specific equipment and cleaning products required to clean and protect the different types of surfaces found without the building.

Contents Cleaning:

All of the restorable contents in the affected area will be professionally cleaned and deodorized.  These items will be inventoried for the insurance company and the policyholder.

Deodorization:

Specialized services that rid your place of business of offensive odors left behind by fire or smoke damage will be utilized.  We do not simply cover up lingering odors with a fragrance, we seek out the source of the odor and remove them.

If your business in the City of Walnut has suffered a fire remember SERVPRO of Walnut is here to help!

BBQ Grilling Safety Tips

6/23/2020 (Permalink)

BBQ Grilling Safety With summer here, weather is perfect for family gatherings for a BBQ. Make grilling safety a priority.

It happens every year.

The weather gets warmer, more people use outdoor grills. Incidents of grill caused fires go up. Here are 9 Grill Safety Tips to keep in mind.

1. Grill outside and away from any structure.

2. Make sure your grill is stable.

3. Keep your grill clean.

4. Check for propane leaks on your gas grill.

5. If the flame goes out, wait to re-light.

6. Take care, of items around the grill.

7. Be careful with charcoal starter fluid.

8. Wear the right clothing.

9. Be ready to put out a fire.

Be safe this summer.

Tips for Preventing Water Damage in the Home

6/22/2020 (Permalink)

Water Damage Water Damage? Call the experts!

With the weather changing faster than you can say “Wicked”, it can be hard to tell what season is coming next! Though through all of this, one thing remains constant here at SERVPRO of Walnut. The bulk of losses we cover are caused by some form of water damage. So, how can we as homeowners prevent this? Take a look at the list we’ve pulled together below for some helpful tips on making sure your home is prepared when disaster strikes.

  1. Inspect your Roof & Gutters

Inspect your roof by walking around the outside perimeter of your home to look for signs of sagging, aging and damage such as buckled or missing shingles.  

  1. Examine the inside of your Home; like Leaky Windows & Doors

Keep an eye on windows and doors during heavy rain fall to make sure no water is seeping in. If you do come to find that water is making its way into your home, try resealing around the frame with caulking. If the water persists, contact a local professional to have your siding inspected.

  1. Test that your Sump Pump is in good working condition

This can be performed by simply unplugging and plugging the pump back in. If the pump does not immediately turn back on, it is in need of repair.

Another way of testing your sump pump’s ability is by running water through it. You will only need enough water to lift the float until the pump kicks on. The pump kicking on will confirm that the pump is working properly.

  1. Check for any leaks coming from your Hot Water Heater

Inspect the area around your hot water heater to make sure no puddles have formed. Water around your heater typically indicates the temperature and pressure release valve have failed. This can lead to major water damage.

  1. Know the location of your Main Water Shut Off Valve

Out of all of these guidelines, this one may be the most important. You should know where your main water shut off valve is located in the event that water flow to your home be immediately terminated. It is important to note that as long as the water is coming from your homes water supply, you can shut it down quickly.

If you have suffered a water loss, call us 909-598-8400

SERVPROXIDE

6/16/2020 (Permalink)

SERVPROXIDE SERVPROXIDE

That's why we use our own hospital grade disinfectant for your sanitation needs!

SERVPROXIDETM is an EPA registered, stabilized chlorine dioxide based disinfectant and sanitizer. 

SERVPROXIDETM carries the EPA’s lowest toxicity rating, requires no PPE for general purpose use and is safe for everyday use. It is designed to kill harmful bacteria, viruses, and mold on hard surfaces and is an effective sanitizer for soft surfaces. The product is fragrance-free with a mild odor that dissipates quickly under general ventilation. The product also serves as an excellent deodorizer, once the source has been removed, that oxidizes and does not mask odors such as fire & tobacco smoke, musty odors, pet odors and stale cooking odors to name a few. It can be used to deodorize internal HVAC systems, and can also be wet fogged or misted through a ULV type mister for deodorization purposes. 

Areas of use include: Homes, vehicles, schools, daycare, gyms, locker rooms, sports gear, hospitals, nursing homes, laundry rooms, veterinary, ambulances, laboratories, restaurants, boats, cruise ships, federally inspected meat & poultry processing plants, farms, animal pens and poultry houses, egg processing premises, hatcheries, swine premise sanitation, refrigerated storage units, airplanes, trains, trucks, buses & automobiles. 2 year shelf life.

Water Damage Prevention in your Commercial Building in Walnut, Ca.

6/13/2020 (Permalink)

Water Damage to Office Building Water Damage to Office Building in Rowland Heights, Ca.

Know where your emergency water shut-off valves are located, and have a contingency plan in place in case you are not available. Create an emergency plan with directions for what to do in an emergency as well as a list of phone numbers of approved companies to call in an emergency situation. Make sure someone you can trust has the authorization to make decisions if you are unavailable. Ask us about our FREE "ERP's" Emergency Ready Profiles.

Commercial Water Damage Prevention

Flooding may affect your commercial property by way of pipe bursts, rising river beds, tropical storms, heavy surface rainfall, or excessive rainfall in a short period of time, to name a few. As a property owner or manager, your disaster preparedness plan should address flood concerns. While you may not be able to stop the rain from falling, you can take efforts to keep your commercial buildings safe from impending damage, by conducting regular inspections of the building.

About SERVPRO of Walnut

SERVPRO of Walnut specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Don't hesitate calling our office, we are available 24/7 for your Commercial Building Emergency Services (909) 598-8400

Certified: SERVPRO Cleaned offered in the City of Walnut

6/11/2020 (Permalink)

Certified: SERVPRO Cleaned Certified: SERVPRO Cleaned being offered in the City of Walnut

As our communities re-open, we’re all moving back toward a new kind of normal. The expectations of visitors, customers, and employees who come into our establishments have evolved, and staying safe and well is a top concern. The global COVID-19 pandemic has changed what it means to be clean, and we’ve developed a program to help your business meet the new higher standard of clean that is now expected.

Certified: SERVPRO Cleaned is a defensive cleaning program we’re offering to businesses and commercial locations to address the current COVID-19 pandemic. This proactive viral pathogen cleaning program goes well beyond janitorial or carpet cleaning. By choosing Certified: SERVPRO Cleaned, you, your employees, your customers, and your community can rest assured that you’ve selected a higher cleaning standard – you are Certified: SERVPRO Cleaned.

Call us to go over our services (909) 598-8400

PRE-EVACUATION PREPARATION STEPS

6/10/2020 (Permalink)

Wildfire Near Homes Wildfire near Homes

With Wildfire Season here upon us, lets be prepared! If you live near a fire prone area, be prepared, have a plan and make sure everyone in your household is aware of the plan. When an evacuation is anticipated, follow these checklists (if time allows) to give your home the best chance of surviving a wildfire.

Home Evacuation Checklist – How to Prepare for Evacuation:

Inside the House

  • Shut all windows and doors, leaving them unlocked.
  • Remove flammable window shades, curtains and close metal shutters.
  • Remove lightweight curtains.
  • Move flammable furniture to the center of the room, away from windows and doors.
  • Shut off gas at the meter; turn off pilot lights.
  • Leave your lights on so firefighters can see your house under smoky conditions.
  • Shut off the air conditioning.

Outside

  • Gather up flammable items from the exterior of the house and bring them inside (patio furniture, children’s toys, door mats, trash cans, etc.) or place them in your pool.
  • Turn off propane tanks.
  • Move propane BBQ appliances away from structures.
  • Connect garden hoses to outside water valves or spigots for use by firefighters. Fill water buckets and place them around the house.
  • Don’t leave sprinklers on or water running, they can affect critical water pressure.
  • Leave exterior lights on so your home is visible to firefighters in the smoke or darkness of night.
  • Put your Emergency Supply Kit in your vehicle.
  • Back your car into the driveway with vehicle loaded and all doors and windows closed. Carry your car keys with you.
  • Have a ladder available and place it at the corner of the house for firefighters to quickly access your roof.
  • Seal attic and ground vents with pre-cut plywood or commercial seals.
  • Patrol your property and monitor the fire situation. Don’t wait for an evacuation order if you feel threatened.
  • Check on neighbors and make sure they are preparing to leave.

Animals

  • Locate your pets and keep them nearby.
  • Prepare farm animals for transport and think about moving them to a safe location early.

More information can be found at www.readyforwildfire.org

If your home has suffered from fire damage or smoke damage SERVPRO of Walnut can help (909) 598-8400

Brush Fire in Hacienda Heights possibly caused by Fireworks - June 9, 2020

6/10/2020 (Permalink)

Wildfire in Hacienda Heights 6/10/20 Wildfire in Hacienda Heights near the area of Punta Del Este Drive and Colima Road

A brush fire started at about 8:20pm on Tuesday night that was possibly started by illegal fireworks, fire crew was able to arrive and quickly attack the fire. Some nearby by homes were given the option to voluntary evacuate, but no homes were in danger. The fire was contained at about 15 acres. Authorities are investigating the cause, and looking for the people suspected of setting fireworks in the area.

If your home or business has been affected by the fire, smoke or smell from this brush fire contact SERVPRO of Walnut at (909) 598-8400. We are here to help!!

Different Types of Storms

6/9/2020 (Permalink)

Hurricane in the Atlantic Ocean Hurricane in the Atlantic Ocean

Here are some of the most common storms that we experience in the United States

1. Hurricanes

A hurricane, also known as tropical cyclones, are large, swirling storms. They are usually caused by rain clouds are building up over warm waters.

2. Thunderstorms

Thunderstorms are storms consisting of lightning and thunder. They are usually produced by a cumulonimbus cloud. This cloud usually produces gusty winds, heavy rain and sometimes hail.

3. Tornadoes

If you live in the central of United States, you are more likely to experience a tornado in your lifetime. These deadly storms are caused by dry cold air moving south (usually from Canada) meeting with warm moist air. This air is traveling north from the Gulf of Mexico. When the two airs collide, they create instability in the atmosphere.

4. Snowstorms

Snow storms are usually caused by moist are rising from low pressure ares. Since these low pressured areas are surrounded and circulating them, it can causes blizzards to rise.

5. Floods

Floods are usually the aftermath of several natural disasters such as heavy rainfall, high tides, tsunamis and hurricanes.  

Remember SERVPRO of Walnut is here to help with any type of Water Damage to your home or business (909) 598-8400

Restoring Commercial Properties

6/8/2020 (Permalink)

Commercial Building Commercial Building in Culver City, Ca.

Flooding and water damage events in Los Angeles County commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we’re dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operations can continue in a temporary space while we restore your facility.

Our professionals are trained to be mindful of legal and environmental concerns and strive to fully restore the damaged area while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency situation arises in your business, give us a call and we’ll be there fast with the help you need.

SERVPRO of Walnut specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Disaster Recovery Team

6/5/2020 (Permalink)

Disaster Recovery Team Disaster Recovery Team

The SERVPRO Disaster Recovery Team is here to help! Whether you are dealing with a tornado, hurricane, blizzard, flood or major fire  the SERVPRO Team is comprised of a giant network of strategically positioned storm teams, who are on standby 24/7, 365, should a disaster strike near you. Making sure to be ‘Faster to Any Size Disaster!’

With the ability to mobilize local command centers, along with the resources of more than 1,700 Franchises across North America, no disaster is too big or too much.

SERVPRO of Walnut   has a disaster recovery team transport truck packed with equipment and gear that allows us to be ready to attack whenever and whatever mother nature throws at you. With our crew of highly trained and skilled professionals, natural disasters are no match for us.

We are proud to do business with honesty, respect and unparalleled expertise. SERVPRO of Walnut will make your disaster "Like it never even happened." 

When to use a Fire Extinguisher

6/5/2020 (Permalink)

Fire Extinguisher Fire Extinguisher

Do you know where the closest fire extinguisher is in your home or place of work?! And more importantly, do you know how to use it? Both of these things are very important to know so you know what to do in case of an emergency and to keep you safe. Listed below are some tips on when to use a fire extinguisher during an emergency.

  1. The outside of the extinguisher is clean, and all parts are operable and not damaged or restricted
  2. You have identified an escape, and the fire is not between you and the route
  3. You have alerted other occupants, and someone has called the fire department
  4. You are safe from the toxic smoke produced by the fire
  5. The fire is contained to a single object, such as a wastebasket

These tips are good to know so you can safely use a fire extinguisher. It is also good to familiarize yourself with the location of the fire extinguisher in your home and workplace. Stay safe!

Hurricane Season on the Atlantic Ocean

6/5/2020 (Permalink)

Hurricane Hurricane season begins on the Atlantic Ocean

Here are some things that you can still do to limit the damage that your home can sustain from the looming storm that comes with Hurricane Season in the Atlantic Ocean. Us in California on the West Coast don’t see much of this happening. But here are a few tips for our East Coast friends.

If you have resided in the coastal areas for many years now, you are likely already familiar with boarding up your windows if you do not have accordion shutters and similar approaches to prevent the conditions from getting worse while your house weathers the impending hurricane.

Another thing that you should consider as you set to face any Hurricane in your area is to consider this is one of the worst storms that the area has seen for a long time. Tropical storms and severe weather systems might not be newsworthy through the average hurricane season; the Carolina coast government agencies are mandating that residents evacuate coastal counties in preparation for destructive forces. Seek a safe place to wait out the effects of the storm for you and your loved ones. Personal safety is of paramount importance.

Our SERVPRO team of professionals can help you to overcome any of the damages that your home might sustain during this severe event, and our emergency response team is available 24/7 to respond to the situation. As you return to your home when the situation is safer, our team of dedicated professionals can help you to assess the full scope of this damage and mitigate the situation from getting worse. This means pumping out standing water, moving and trying to preserve furnishings and possessions, drying out with dehumidification and sanitizing your home.

While you cannot avoid in many cases the kind of destructive damages that a hurricane of this size can produce in the area, you can rest assured that the right measures can get taken after the storm passes to clean up the mess and restore your property. Give our experienced SERVPRO of Walnut, Hacienda Heights/Rowland Heights emergency response team a call anytime at (909) 598-8400 and we can guide you to the closest SERVPRO on the Eastern side.

Water Damage Tips

6/3/2020 (Permalink)

Water Damage Water Damage

Professional fire and water damage experts, SERVPRO, this week outline five measures homeowners can take to prevent injury or further damage once a water damage incident has occurred.

The cleanup and restoration specialists at SERVPRO have released a recent report detailing five ways to salvage flooring, appliances, and fixtures once water damage has occurred. Homeowners can prevent excessive damage to their flooring and appliances by following these five simple tips.

See below:

5 Things Homeowners Should Avoid if Flooding Occurs

Water damage can have a lasting effect on one’s home, though there are ways to avoid further damage and injury.

Don’t leave wet clothing or fabrics on the ground

Make sure to pick up anything which has been soaked with water and hang items to dry as soon as possible. If soaking wet clothing is left on flooring it can encourage mold the growth of mold and excess water can damage hardwood floors.

Don’t leave printed materials on wet carpet or flooring

Anything which contains ink will bleed onto other surfaces and can permanently stain flooring and carpets. This includes magazines, books, newspapers and colored fabrics. Discard any materials which have been completely damaged.

Don’t use a household vacuum cleaner to remove water

A household vacuum is meant to remove dry debris, not water or wet items. Water can damage a vacuum cleaner rendering it unusable for future use. Additionally, using a household vacuum cleaner to remove water is dangerous as electrocution may occur. It is best to let a professional, like SERVPRO, handle water damage cleanup.

Don’t use household appliances

If the water damage is so extensive that it has reached the cables and outlets of appliances, avoid using these appliances. Electrocution is possible if water damage is present in any situation. Appliances include televisions, computers, and portable electric heaters. It’s best to wait for a professional to give the go-ahead before continuing use of appliances in the area.

Don’t turn on ceiling fixtures if water damage has affected the ceiling

If the ceiling has been damaged by water, avoid turning on any appliances which are attached to it. Ceiling fixtures include lighting fixtures and ceiling fans. If water has come into contact with wiring or the fixture itself there is a possibility of further damage to the home and possible electrocution.

Following these suggestions can mean the difference between safety and danger, as well as complete loss of the water damaged area. The professionals at SERVPRO regularly repair and restore many City of Walnut water damage and are available 24/7 to lend a helping hand.

For emergency services, contact SERVPRO of Walnut at (909) 598-8400

SERVPRO is Here to Help during this time of need

5/29/2020 (Permalink)

SERVPRO of Walnut is Here to Help! SERVPRO of Walnut is Here to Help!

SERVPRO is Here to Help during this time of need 

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards. 

Specialized Training 

We are prepared to clean and disinfect your business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis. 

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include: 

  • Kitchen/Food Areas 
  • Bathrooms 
  • Schools/Classrooms 
  • Offices 
  • Retail Spaces 
  • Water Fountains 
  • Shelving/Racks 
  • Sales Counters 
  • Carpets and Rugs 
  • Stair Handrails 
  • Elevator Cars 
  • Playground Equipment 
  • Fitness Equipment 

Specialized Products 

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities. 

Call Today for a Proactive Cleaning 

If your business needs deep cleaning services, call the experts today at SERVPRO of Walnut. We are here to help around the clock to provide proactive cleaning services. (909) 598-8400

Certified: SERVPRO Cleaned

5/26/2020 (Permalink)

csc csc

Certified: SERVPRO Cleaned – When the stakes are this high, you want a partner who has developed an industry leading, proprietary training program, cleaning solutions, and remediation processes over decades. Expertise borne out of cleaning up some of the most challenging biohazards imaginable. Certified: SERVPRO Cleaned reflects the unique experiences and capabilities of America’s #1 clean-up and restoration brand.

The program is grounded with our unique 3 C’s: Consult, Clean, and Certify.

Consult Not all businesses are the same, which is why we will assign you with a Cleaning Protocol Consultant who understands your business and will create a bespoke cleaning program to meet your specific needs. SERVPRO has worked in a wide variety of industries with businesses ranging from start-ups to global, multinational organizations. That’s why we know to begin such a critical cleaning process with a consultation. Your specific program will be developed based on a range of factors including business type, size of space, amount of high frequency touch points, foot traffic and congestion points. As a result, you’ll know that Certified: SERVPRO Cleaned is not just an industry leading standard in clean, you’ll know that the clean you receive is customized to your need.

Clean Based on the specific needs of your business, your location will undergo a thorough, expert deep clean rooted in the pillars of People, Process, and Product. Combining our proprietary training, cleaning solutions and processes creates an industry leading solution that will help provide your business, employees and customers the peace of mind that you are Certified: SERVPRO Cleaned. People. SERVPRO Professionals are uniquely prepared during this unprecedented time to clean and disinfect your home or business according to the protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform. Process. SERVPRO professionals are trained to perform proactive or emergency responsive cleanups that involves facility or structure cleaning and disinfection. Cleanup procedures generally include cleaning of porous and non-porous surfaces, disinfecting of non-porous surfaces, cleaning and disinfecting of equipment, tools, and/or supplies used for cleanup process, and disposal of hazardous materials. In the event of a suspected or confirmed COVID-19 event, we will be there cleaning within 24 hours to ensure you get back to business as quickly as possible. Product. Certified: SERVPRO Cleaned has more than 100 exclusive cleaning products to meet any need including our proprietary cleaning agent, SERVPROXIDE, which is a hospital grade disinfectant that carries the Environmental Protection Agency’s lowest toxicity category and is National Sanitation Foundation certified for direct food contact surface use. All our products carry the Environmental Protection Agency’s registered emerging pathogens claims and meet the standard set by the Center for Disease Control and Prevention for hospital-grade disinfectant. Certify We’re going to extend our credibility as a premier biohazard cleaning company in the country to your business – to give assurance to your employees and customers that only SERVPRO can deliver. Once your business location has been Certified: SERVPRO Cleaned, you will gain access to on propriety signage, digital emblems, and other collateral that communicates that you’ve selected a higher standard of clean available to help protect your employees and customers. And because we add the day, month, and year to that proprietary stamp of clean, your guests will know that not only did you choose Certified: SERVPRO Cleaned but that your location is being cleaned regularly at this standard. Here to Help® With more than 1,800 franchises nationwide, SERVPRO is a trusted leader in the restoration industry. SERVPRO professionals have been on the front lines of proactive and reactive COVID related cleanup and are Here to Help® as your business begins to reopen. At SERVPRO it is our duty, not our job, to inspire confidence by ensuring your business is Certified: SERVPRO Cleaned. Making community possible again. We’re here to help – 24 hours a day, seven days a week – until life is back to normal in the communities, we all call home.

What To Do After a Fire in Your Commercial Building

5/22/2020 (Permalink)

DTLA Fire DTLA Fire

What To Do After a Fire in Your Commercial Building: there was a horrible fire/explosion in DTLA this past weekend where 11 LAFD firefighters were injured. Be prepared! Experiencing a fire in your building can be incredibly stressful. Because of this, it can be difficult to keep your head clear and figure out the best way to move forward with fire restoration and other necessary actions. If you find yourself in this situation, the following are some things that you should remember to do. 1. Contact Your Insurance Company. One of the first steps you should take after a fire is to call your insurance company. The money that you get from the insurance claim will help you cover the costs of repairs and fire restoration. It can also help with replacing necessary items as well. 2. Stay Away From Damaged Areas. Until it has been inspected and cleared, you should refrain from entering the building. Depending on the severity of the fire damage, it can be dangerous to go inside. Some areas may be unstable and could result in harm or injury. 3. Document the Damage. Once you have permission to go inside, however, you should take the opportunity to document any damage. You should include the structure of the building as well as any furniture, electronics, and other belongings that have been affected. It is a good idea to take pictures as well as to create a written list. Your insurance agent can use this to help determine the amount of your fire insurance claim. 4. Have Restoration Done Quickly. If your building has been damaged, it is best to have fire and smoke cleaning done as soon as possible. Soot can cover many surfaces and can cause long-term damage if not thoroughly removed. If a water hose was needed to put out the flames, water can cause mold growth and damage to materials as well.Using a fire restoration service is the best way to have your building returned to its previous condition in a timely manner. These professionals will have the necessary experience and equipment to perform any cleanup and repairs, and your insurance claim can help cover the costs of this work. Call SERVPRO of Walnut and we can help get your business back up and running! (909) 598-8400

Available 24/7 Emergency Services

5/21/2020 (Permalink)

24/7 Emergency Services 24/7

SERVPRO of Walnut provides 24-hour emergency service and is dedicated to being Faster to Any Size Disaster.  We respond immediately to your emergency and have the expertise to handle your restoration or cleaning needs.

  • 24-Hour Emergency Service
  • Faster to Any Size Disaster
  • Highly Trained Restoration Technicians
  • A Trusted Leader in the Restoration Industry
  • Locally Owned and Operated
  • Advanced Restoration and Cleaning Equipment 

Have Questions? Call Us 24/7 – (909) 598-8400

Residential Services

If your home needs emergency flood damage you can depend on us.  Our technicians have extensive cleaning and restoration training from the Institute of Inspection Cleaning and Restoration Certification (IICRC) and can assist in getting your property to the preloss condition. Learn more about our residential services:

  • Water Damage Restoration
  • Fire Damage Restoration
  • Mold Remediation
  • Storm Damage Restoration
  • Cleaning Services
  • Building/Reconstruction Services

Commercial Services

There's never a convenient time for fire or water damage to strike your Hacienda Heights/Rowland Heights commercial property. Every hour spent cleaning up is an hour of lost revenue and productivity. Therefore, when the need arises for professional cleaning or emergency restoration services we have the training and expertise to respond promptly with highly trained technicians to get your property back to business. Learn more about our commercial services.  

  • Commercial Water Damage Restoration 
  • Commercial Fire Damage Restoration

Choosing the RIGHT Restoration for your Home

5/19/2020 (Permalink)

SERVPRO SERVPRO

Unexpected home damage is always a shock for homeowners. It can be difficult to determine what to do next or how to react in the moment.

That is why, we always recommend that homeowners plan ahead for these types of situations, so if the damage occurs, they’ll know immediately who to call. But how do you know you’re choosing the right restoration company?

There is a lot of information surrounding the restoration industry, so it is important to narrow it down by determining what is actually important. Here are some key points to consider when making your choice:

Their Areas of Expertise

It is not uncommon for home damages to require more than one aspect of restoration. For example, cleaning up fire damage involves ridding the air of toxic particles and water damage often involves restoring structures. SERVPRO of Walnut is certified and experienced in all aspects of damage, making us the forefront leader in making sure all of your needs are met and exceeded, from start to finish.

Their Night and Weekend Availability

Damages have a knack for occurring at the most inconvenient times, so it is important to pick a company that will be there whenever you call. Because we have a 247 emergency line, we are able to guarantee we’ll always be there when you need us.

Their Level of Training

It is important for a company to invest in the training of their technicians to guarantee they will be prepared for any damage situation that arises. The restoration industry has high standards for training, which is what we use as our guideline for all educational materials.

Their Ability to Scale

Because we are a local franchise with a massive network of 1700 other locations in North America alone, SERVPRO of Walnut can scale as needed for larger disasters. This ensures that we can treat a single-home fire with the same level of care as we would a city-wide disaster; providing exceptional service in both cases.

If you have experienced storm damage, we are always here to help! Call (909) 598-8400 so we can address your damages quickly and make it "Like it never even happened."

Commercial Fire & Smoke Damage

5/19/2020 (Permalink)

Commercial Fire Commercial Fire

Fire damage is just the beginning when your commercial or office building catches fire. Smoke and fire do more damage than most people realize. More often than not, it is unsafe to enter your place of business even after a fire has been put out, because there could be major structural damage. It is crucial for smoke and fire damage to be mitigated as soon as possible in order for the building to be returned to its safe, pre-fire condition.

Smoke Damage

The types of materials that are burned in a commercial fire leave behind powerful odors. Electronics, carpets, plastic, metals, and engineered-wood furniture are all burned and create odors and ash that can corrode, etch and discolor as well as cling to the remaining structure. These types of fumes from fire seep into the walls and floors and may contaminate the indoor air much later if they are not removed. These cannot be removed with a typical cleaner. It takes special equipment and the expertise of professionals to mitigate smoke damage, so the building is odor-free.

The different types of damage include:

  • Metals that tarnish or corrode
  • Plastics that melt and change color
  • Fiberglass that cracks
  • Wood that may need refinishing/replacing  
  • Finishes on appliances that turn yellow

The situation worsens the longer you wait to call a professional mitigation contractor. After the fire is out, the smoke and ash remain. It is also more cost-effective to get the repair started as soon as possible. Even if the fire damage is contained in a small part of your commercial building or office space, smoke damage can permeate a greater area.

Getting Smoke Damage Cleaned

Smoke and heat will distribute ash through the home and it can remain in cracks and crevices. One of the best ways to remove smoke odor is through thermal fogging. This technique opens the pores in the walls and floors to neutralize the odor from the smoke that has entered deep into them. Then, use dehumidifiers and high-powered fans to thoroughly dry the water damage cause from putting out the fire.

Professionals Know the Job

The best fire-damage professionals are expertly trained and certified by the Institute of Inspection Cleaning and Restoration Certification (IICRC). They take extensive coursework to get their certification. They will identify all the affected materials in your home and find the source of any odors. Experts know what can be salvaged and what needs to be discarded. They use specialized detergents that have been designed to treat specific types of odor.

Professionals can also increase the possibility of saving property rather than needing to replace it, and they can clean out your vents and ducts. Some of the services offered are:

  • Removal of smoke and odor
  • Cleaning and sanitizing
  • Professional deodorization
  • Temporary protection of surfaces already cleaned
  • Removal of carpets and pads if required

Fire damage is devastating, but it is not over when the fire is out. To get your business back to pre-damaged condition, professional fire and smoke mitigation is essential.

SERVPRO of Walnut is proud to serve and we are always 'Faster to Any Size Disaster'.

Our fully certified, expert staff can perform a complete damage assessment to your commercial building, warehouse or office area, and implement top-industry standards to get your workspace restored to its original state, "Like it never even happened."

SERVPRO of Walnut is a 24/7 emergency restoration, repair and cleaning company. Our technicians are highly trained and experienced with every fire and water damage situation; from water leakage to total flooding, fire, smoke and mold damage, and catastrophic events cleanup and restoration.

Call us (909) 598-8400

Dirty Ducs?

5/18/2020 (Permalink)

HVAC HVAC

Boost the efficiency of your HVAC and keep your indoor air quality at its best by having your HVAC and ducts cleaned. 

Dirty ducts can circulate odors, contaminants such as mold, and irritating dust throughout a building or home. 

 Keeping the HVAC system and ductwork clean can potentially extend the life span of the equipment by allowing it to operate at peak condition, which may even save money. Duct cleaning may not always be necessary.. Calling a professional to inspect your system and ductwork to make recommendations about the best way to address any indoor air quality concerns is a good idea. Regular inspections can save money and provide peace of mind on the health of your HVAC system and ductwork. 

 In some circumstances, such as after fire, smoke or suspected mold growth, duct cleaning becomes an essential part of the cleanup process. 

 The professionals at SERVPRO of Walnut use a portable ventilation and air duct cleaning system to examine ductwork and make a clean sweep, removing dust and grime. The process is as follows;  

  • The process begins using patented equipment including a roto-scraper, which automatically adapts to the duct's shape and diameter while traveling through the duct, removing debris and filth before vacuuming begins. 
  • Next, a powerful push-pull air delivery and collection system transfers the debris from the ductwork to a 16-gallon container. 
  • Air is filtered through a HEPA filtration system, removing 99.97% of the particles in the air stream. HEPA filters capture debris and keep the indoor environment clean. 
  • As an optional process, a sealant or coating product may be sprayed to address odor or microbial concerns. 
  • Filters will be either cleaned or replaced to remove odor and dirt.  

Contact SERVPRO of Walnut to schedule your next duct cleaning! 909-598-8400

Mold in your Business?

5/14/2020 (Permalink)

Mold Mold

If your commercial building has experienced any water damage from a burst pipe, storm, or other cause, you might be wondering how long you have until you need to worry about mold starting to grow. You might be surprised at just how quickly mold growth can occur in the right conditions, which is why it so important to call for help from a water restoration company as soon as excess water is discovered. Here is some information on what causes mold to grow and how long it takes for it to begin growing.

Common Causes of Mold Growth

The main thing mold needs to grow is a continued source of moisture. Whether due to high humidity levels or standing water in your building, wet areas can eventually lead to mold growth. Common ways moisture enters buildings and causes mold to grow includes:

  • Roof leaks and improper ventilation
  • Excess humidity or moisture in bathrooms
  • Water damage from faucet leaks or pipe bursts
  • Flooding from rain or outdoor water sources
  • Sitting puddles and spills
  • Improper cleaning of wood and laminate flooring

How Long for Mold to Grow

Given enough moisture to live on, mold can grow as quickly as 24 to 48 hours. This means that if a pipe does burst in your building or a storm causes flooding, you need to start thinking about mold prevention right away. If possible, turn off the source of the water and do what you can to dry the area. Don’t wait to call in the restoration company to help address all water damage that has occurred to your building, including areas that are hard to see such as inside drywall or underneath carpets and flooring.
While dealing with excess water in your commercial building is stressful enough, dealing with mold growth makes the situation even worse. Always act quickly to prevent more damage from occurring.

Remember we offer FREE inspections (909) 598-8400

Fire Restoration

5/13/2020 (Permalink)

As fire restoration pros, we use 2 primary methods to eliminate #odors: 1. Dry fogging- Dispenses solvent based deodorants as very small particles 2. Ozone- Activated oxygen quickly dissipates with no residue, fragrances, or chemicals that some can be sensitive to.

Odor Removal

5/12/2020 (Permalink)

As experts in deodorization, SERVPRO Franchise Professionals are trained to identify and eliminate offensive odors. These odors can come from a number of sources both inside and outside a structure.

SERVPRO teaches IICRC technical classes in the proper removal of odors. Masking and other short cuts don't work when your odor problem is serious or persistent.

Your local SERVPRO Franchise Professional has the training and equipment to identify and eliminate these offensive odors. By identifying the cause of the odor and determining the conditions in which it contacts any surfaces, the odor can often be removed over time without a trace.

The science of identifying and eliminating odors can be a tricky thing, so give your local SERVPRO Franchise Professional a call, and leave the restoration to us.

SERVPRO of Walnut Disinfects First Responders Vehicles

5/7/2020 (Permalink)

Covid19 Cleaning Covid19 Cleaning First Responders

On May 6, 2020 SERVPRO of Walnut set up a drive through event and offered FREE Covid19 disinfecting to our local Los Angeles County Fire Departments Station #61 and Station #146 located in Walnut, CA. We wanted to show our appreciation to our First Responders and what better way than to thank them by helping keeping them safe & healthy.

If you'd like us to disinfect your vehicle, home or place of business call us to schedule your appointment! Lets be proactive and keep us and those around us safe and healthy. You can contact us at (909) 598-8400 or via email at info@SERVPROwalnut.com "We are always here to help" 

Drying and Dehumidification

5/7/2020 (Permalink)

Water Damage Water Damage

After the water removal step, your floors and walls may look dry at first glance, but they are still wet to the touch. Most building materials, like drywall and wood, are porous and will retain significant water. The retained water will cause these materials to warp, swell, or break down and can also cause mold damage.

Drying / Dehumidification

SERVPRO Franchise Professionals will manipulate temperature and relative humidity to remove the remaining moisture. They use specialized equipment, including industrial air movers and dehumidifiers, to remove water retained by building materials and other hard-to-access moisture. They’ll carefully monitor the progress using moisture meters until the materials return to acceptable drying goals.

  • Use Dehumidification Equipment
  • Use Monitoring Equipment to Track Progress

Monitor Floor and Walls

They check the moisture levels to monitor the drying process.

  • Monitor Floors
  • Monitor Walls

Drying Equipment

  • Industrial-grade dehumidifiers help prevent secondary water damage like swelling and warping of floors, walls, and furniture.
  • High-speed air movers create airflow across walls, carpets, pads, and furniture, which accelerates the evaporation of moisture.

Water Damage?

5/6/2020 (Permalink)

Water Damage Water Damage
Water damage restoration and water damage cleaning is not something that you want to attempt yourself. A Wet Vac isn't going to get the job done. Water damage, if not treated properly, can cause long term structural damage and many health hazards due to mold and bacteria. When water enters your premises, time is your worst enemy. Given the right circumstances, mold will start to grow in a short time. Water removal and drying the premises quickly is critical to prevent the growth of mold.

Our trained staff will immediately evaluate the situation, determine the best and quickest way to remove the water and properly dehumidify the premises. We monitor the relative humidity and moisture content during the dehumidification process in order to efficiently return your property to its preloss condition. Our staff is expert in taking the pain out of this type of unfortunate event. We can return your home or business back to normal in minimal time and with the proper precaution to ovoid risky contamination from a flood damage.

Our Water Damage Restoration Process

Every water damage situation is a little different, and requires a unique solution, but the general process stays the same. The steps listed below illustrate our process for the “typical” water damage emergency.

Step 1: Emergency Contact

Step 2: Inspection and Damage Assessment

Step 3: Water Removal/Water Extraction

Step 4: Drying and Dehumidification

Step 5: Cleaning and Repair

Step 6: Restoration

Why you can count on SERVPRO of Walnut

5/6/2020 (Permalink)

Logo and SERVPRO truck Logo

Why SERVPRO?

SERVPRO professionals understand your situation. As an agent or adjuster, you have a responsibility to keep claims costs down while still providing the best services possible for your customers.

SERVPRO professionals are uniquely qualified to help. Our results create a measurable difference, giving you many competitive advantages.

Emergency Response to Claims

Restoring property is the SERVPRO professional's first priority. Your customer will appreciate the immediate response and you will know everything is being done to limit the damage.

Pretesting Reduces Claims Expense

Restoring property is less expensive than replacing property. Claims Professionals know the rule is, "Restore whenever possible, replace only when necessary." SERVPRO professionals make sure pretesting is completed on every loss to determine restorability.

Claims Inventory Service

SERVPRO professionals can provide an itemized loss inventory. You will receive an Excel formatted report and pictures of important items.

Electronic Claims Information

Our Claims Information Center provides fast, accurate information you need to make sound decisions, including:

  • A Complete Electronic Job File.
    • First Notice of Loss.
    • Detailed Estimate.
    • Digital Loss Photos.
    • Scanned Forms and Paperwork.
    • All delivered by email or hard copy.
  • On-line Access to All Files.
    • New Assignments.
    • Pending Jobs.
    • Completed Jobs.
  • Informative Reports to Improve Results
    • Job Cost Data.
  • Performance Comparison to Industry Standard.

Superior, Time-Tested Training

Effective training is the best way to help ensure your customers receive the service they deserve. Franchises are trained to IICRC standards in Fire and Water Cleanup and Restoration. In addition, continuing education classes are available to franchise professionals and insurance clients at our state-of-the-art IICRC Approved Training Facility.

Vendor Qualification Compliance and Professionalism

If you call SERVPRO, we will use only qualified vendors to service your customer. That commitment resulted in:

  • A Customer Care Center to achieve prompt handling of the claim.
  • Implementation of best practices and job process programs.
  • National Accounts qualification criteria and annual compliance checks.
  • Crew and vehicle standards.
  • Insurance requirements.
  • File documentation requirements.
  • Quality assurance program.

Serving Adjusters and Their Clients

A SERVPRO professional's job is to reassure the customer, perform quality service and to report to you quickly. We know your job is to interpret the policy and adjust the claim... and not to deal with problems from vendors! Working together we strive to save you time so you can focus on priority files, while having complete control of every loss you are assigned. 24-hour emergency response, damage mitigation, loss assessment, and an electronic file are available to you within hours. SERVPRO professionals’ documented, measured performance increases value to you and your shareholders, managers and customers.

Hard-earned results have made SERVPRO leaders in the fire and water cleanup and restoration industry. The SERVPRO System is geared to achieve customer satisfaction and mitigation results, adding to your company’s competitive advantage. 

Call us, we are available 24/7 for your Emergency Needs 909-598-8400

Happy Cinco de Mayo

5/5/2020 (Permalink)

CINCO DE MAYO CINCODEMAYO

HAPPY CINCO DE MAYO!

Cinco de Mayo, or the fifth of May, is a holiday that celebrates the date of the Mexican army’s May 5, 1862 victory over France at the Battle of Puebla during the Franco-Mexican War. The day, which falls on Tuesday, May 5 in 2020, is also known as Battle of Puebla Day. While it is a relatively minor holiday in Mexico, in the United States, Cinco de Mayo has evolved into a commemoration of Mexican culture and heritage, particularly in areas with large Mexican-American populations.

Cinco de Mayo History

Cinco de Mayo is not Mexican Independence Day, a popular misconception. Instead, it commemorates a single battle. In 1861, Benito Juárez—a lawyer and member of the indigenous Zapotec tribe—was elected president of Mexico. At the time, the country was in financial ruin after years of internal strife, and the new president was forced to default on debt payments to European governments.

The Battle of Puebla

Certain that success would come swiftly, 6,000 French troops under General Charles Latrille de Lorencez set out to attack Puebla de Los Angeles, a small town in east-central Mexico. From his new headquarters in the north, Juárez rounded up a ragtag force of 2,000 loyal men—many of them either indigenous Mexicans or of mixed ancestry—and sent them to Puebla.

Cinco de Mayo in Mexico

Within Mexico, Cinco de Mayo is primarily observed in the state of Puebla, where Zaragoza’s unlikely victory occurred, although other parts of the country also take part in the celebration.

Traditions include military parades, recreations of the Battle of Puebla and other festive events. For many Mexicans, however, May 5 is a day like any other: It is not a federal holiday, so offices, banks and stores remain open.

Why Do We celebrate Cinco de Mayo in the United States?

In the United States, Cinco de Mayo is widely interpreted as a celebration of Mexican culture and heritage, particularly in areas with substantial Mexican-American populations.

Chicano activists raised awareness of the holiday in the 1960s, in part because they identified with the victory of indigenous Mexicans (such as Juárez) over European invaders during the Battle of Puebla.

Today, revelers mark the occasion with parades, parties, mariachi music, Mexican folk dancing and traditional foods such as tacos and mole poblano. Some of the largest festivals are held in Los AngelesChicago and Houston.

LET'S CELEBRATE RESPONSIBLY, AND FOLLOW "STAY AT HOME" BY SUPPORTING LOCAL RESTAURANTS IN EITHER TAKEOUT/DELIVERY AND CELEBRATING IN THE COMFORT OF YOUR OWN HOME WITH YOUR FAMILY. DON'T DRINK & DRIVE.

Hot Water Heater Maintenance

5/5/2020 (Permalink)

Water Heater Water heater

Your water heater may remain unseen, hidden in a utility closet or sitting alone in a basement, but keep in mind that it needs regular maintenance for safety reasons. Make sure yours is safe, by getting to know its parts and learning some important facts.

Water heater parts

Most residential tanks hold 40 to 60 gallons and need to withstand the pressure of a residential water system (typically 50 to 100 psi.) Steel tanks are tested to handle 300 psi and have a bonded glass liner to keep rust out of the water, as well as insulation surrounding the tank. Other water heater parts include:

  • A dip tube to let cold water into the tank
  • A pipe to let hot water out of the tank
  • A thermostat to control the temperature of the water inside the tank
  • Heating elements similar to those inside an electric oven
  • A drain valve that allows you to drain the tank to replace the elements, or to move the tank
  • A temperature or pressure relief valve that keeps the tank from exploding
  • A sacrificial anode rod to help keep the steel tank from corroding

Temperature or pressure relief valve

Temperature or pressure relief valves help prevent tanks from exploding if temperature or pressure exceeds safe limits. Unfortunately, residential valves can be prone to failure, so test this valve yearly by:

  • Pulling up on the handle to make sure water flows freely out, and stops when you let go of the handle. If it does nothing or runs or drips, then the valve should be replaced.
  • Flushing the hot water heater through the drain valve to remove sediment buildup. You should have a drain line, either plumbed outside or within about 6 inches of the floor to prevent you from being scalded if the valve opens while you’re next to it.

Temperature control

On residential tanks, the settings are normally warm, hot, very hot or something similar. There is so much variation on what these settings mean, but the right temperature is at least 120 degrees at the tap, which you can test with a meat or candy thermometer.

It is important to keep the temperature close to 120 degrees to kill germs and prevent children from being scaled. Compared to adults, babies and children have thinner skin that burns faster and at lower temperatures. It's a good idea to check the water temperature using your wrist or elbow every time you bathe a baby, toddler or young child. 

When leaving for vacation, set the hot water heater temperature to its lowest setting. This saves money and reduces the risk of problems while you are away.

Vents

A poor draft can cause fumes and carbon monoxide to reenter the room instead of going outside. To maintain good ventilation make sure that:

  • The vent is the same diameter as the tank's draft diverter
  • The vent goes straight up and out, without any dips
  • Where it passes through walls or roofs, it is double-walled. Single-walled vent sections should be screwed with 3 screws per section, especially in earthquake zones.

Earthquake straps

Strapping your water heater is a good idea, even if you live outside an earthquake zone. This is particularly important for maintaining gas water heater safety. If your water heater were to fall over, it could sever the gas line and cause an explosion.

Additional water heater safety tips

Keep safe by following these water heater recommendations:

  • Remove paper, dust or other combustibles from the heater enclosure.
  • Extinguish the pilot light before using flammable liquids or setting off aerosol bug bombs.
  • If the device is in the garage, raise it so the pilot light is 18 inches above the floor. This helps prevent ignition of gasoline vapors that collect near the floor.
  • Consider installing an automatic gas-shutoff valve to stop the flow of gas if the ground moves or if gas flow increases dramatically. The valve prevents fires when a gas line breaks due to flood, earthquake or other disaster.
  • You may want to insulate the first six feet of the hot water pipe and the first three feet of the cold water pipe that extends from your hot water tank. Insulation reduces heat loss on the hot water pipe and "sweating” on the cold water pipe.
  • Do not use pipe wrap or any other insulation within six inches of the draft hood or flue exhaust vent at the top of the natural gas water heater.

Ceiling, Floor and Wall Cleaning

5/4/2020 (Permalink)

PPE Cleaning PPE Cleaning

Ceilings and Walls

Ceiling and wall cleaning should be part of the cleaning maintenance of your home or business. You should also clean walls before painting so that the primer and paint can adhere properly. Whether you are preparing to paint or just looking for professional cleaning, SERVPRO of Walnut can help.

Ceilings and walls are exposed to dirt and dust, pet dander, cooking oils and grease, cigarette smoke, and other contaminants. Your heating and air conditioning system can distribute these contaminants throughout your property. Learn more about air duct and HVAC cleaning.

Using SERVPRO’s time-tested and industry-approved steps, along with our proprietary cleaning products and methods, SERVPRO of Walnut strives to restore your ceilings and walls without the need to repaint or refinish and to help the entire property smell fresh.

Need Professional Cleaning? Call Today 909-598-8400

Hard Floors

Hard flooring, like hardwood and tile, is often used in today’s homes and commercial properties. At first glance, hard flooring appears to be easy to clean, maintain, and restore. However, these materials tend to have soil accumulate over time, and eventually you’ll need professional cleaning to remove this buildup.

SERVPRO of Walnut have specialized training in time-tested and industry-approved cleaning methods. Also, our proprietary cleaning system allows our Professionals to properly clean and restore your floor’s original beauty.

Fire Damage Restoration Process

5/4/2020 (Permalink)

Fire Damage Chimney Fire Damage

After the fire trucks leave, your home likely suffers from fire and smoke damage and extensive water damage from firefighting efforts. SERVPRO of Walnut have the specialized fire restoration training needed to restore your home to pre-fire condition.

Have Questions About Fire, Smoke, or Soot Damage?
Call Today 909-598-8400

Every fire damage event is a little different, and requires a unique solution, but the general process stays the same. The steps listed below illustrate our process for the “typical” fire damage emergency.

Step 1: Emergency Contact

The restoration process begins when you call the SERVPRO Customer Care Center, which is staffed 24 hours a day. Our specialist will ask a series of questions regarding the fire damage event that will help us dispatch the nearest SERVPRO with the appropriate equipment and resources.

Step 2: Inspection and Fire Damage Assessment

Our Professionals will carefully inspect and test adjoining rooms of your property to determine the extent of the fire, smoke, and soot damage. This step is crucial to developing a plan of action.

Step 3: Immediate Board-Up and Roof-Tarp Service

Fire damage can often compromise windows, walls, and roofs. To maintain security and to protect against further damage, the SERVPRO Franchise Professional can board up missing windows and walls and place tarps on damaged roofs.

Step 4: Water Removal and Drying (if water damage is present)

The water removal process begins almost immediately and removes the majority of the water. They will then use dehumidifiers and air movers to remove the remaining water and complete the drying process.

Step 5: Removal of Smoke and Soot from All Surfaces

The SERVPRO Franchise Professionals use specialized equipment and techniques to remove smoke and soot from ceilings, walls, and other surfaces.

Step 6: Cleaning and Sanitizing

They will clean all of the restorable items and structures that were damaged by the fire. They use a variety of cleaning techniques to restore your belongings to pre-fire condition. They’re also trained to remove odors using industrial air scrubbers and fogging equipment.

Step 7: Restoration

Restoration is the final step—getting your home or business to its pre-fire condition. Restoration may involve minor repairs, such as replacing drywall, painting, and installing new carpet; or it may entail major repairs such as the reconstruction of various areas or rooms in a home or business.

We are Commercial and Residential Cleaning Experts

5/4/2020 (Permalink)

Green means clean Green Means Clean

We're Ready When You Are!

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – SERVPRO of Walnut, 909-598-8400.

SERVPRO Services

5/1/2020 (Permalink)

SERVPRO Professionals

~ 24/7 Emergency Services

~ Highly Trained Specialist

~ Faster to Any Disaster

~ Trusted Leader in the Industry

~ Preferred Vendor for Many National and Local Insurance Companies.

Whether you need emergency services for a fire or water damage or top to bottom cleaning, you can trust SERVPRO of Walnut to restore your home or business to preloss condition- "Like it never even happened." The difference is our training, experience, and equipment.

SERVPRO franchise professionals provide restoration and cleaning services for residential and commercial structure.

With more than 1,700 franchises nationwide, SERVPRO is a leader in the restoration industry, and its professionals are faster to any size disaster. SERVPRO franchise professionals are availbale 24 hours 7 days a week and are ready to restore or clean your property.

Each SERVPRO location are Independently Owned & Operated- not all locations perform every SERVPRO Systems Services. Contact Us Today and see how we can help (909) 598-8400

Coronavirus Update

4/24/2020 (Permalink)

Covid19 Cleaning Covid19 Cleanup

The Center of Disease Control and Prevention continues to respond to the novel Coronavirus outbreak. SERVPRO of Walnut professionalizes are uniquely prepared during this unprecedented time to clean and disinfect your home or business according to the protocols set forth by the CDC. The CDC encourages cleaning of the counters, tabletops, doorknobs, and other high-touch surfaces with a hospital-grade disinfectant.

If you would like more information about our Covid19 cleaning please call 909-598-8400. 

SERVPRO of Walnut is an IICRC Certified Firm

3/30/2020 (Permalink)

Picture of IICRC logo with the words "Certified Firm" in blue We are listed as a Certified Firm under the IICRC website.

SERVPRO of Walnut has been a IICRC 'Institute of Inspection, Cleaning and Restoration Certification' certified firm since 2009. The IICRC set the Gold standard for the cleaning and remediation industry, of which SERVPRO is an industry leader. Below is from the official IICRC website http://www.IICRC.org

  • "IICRC Certified Firms have earned the right to display the cleantrust  logo as a symbol of quality. In order to achieve IICRC- certified status, firms must meet a rigorous list of standards in business ethics and expertise."
  • IICRC Certified firms must:
  1. Present accurate information to consumers and conduct business with honesty and integrity.
  2. Require a technician on all jobs who has been formally trained and passed all required tests.
  3. Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.
  4. Maintain liability insurance to protect all parties in the event of an accident.
  5. Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration. 

"The IICRC actively pursues relationships with fiber producers, carpet and fabric mills, furnishing manufacturers and retailers, and others affiliated with the industry. The use of IICRC- certified service professionals is specified in leading manufacturers maintenance brochures and warranties."

SERVPRO of Walnut is honored to count it among the select organizations to receive this certification. We will continue to offer the same standard of excellence that you have come to expect, but now we have the IICRC stamp of approval to back that up.

You can find SERVPRO of Walnut on the official IICRC website under "Global Locator"!

https://www.IICRC.org/page/IICRCGlobalLocator

We are Cleaning Experts

3/19/2020 (Permalink)

Corona Virus Gray background We are Cleaning Experts

SERVPRO of Walnut is Here to Help during this time of need

During this unprecedented time caused by the global pandemic of coronavirus, this is a reminder to our customers that we are specialists in cleaning services, and we adhere to the highest cleaning and sanitation standards.

Specialized Training

We are prepared to clean and disinfect your home or business, according to protocols set forth by the Centers for Disease Control and Prevention. We have years of experience in dealing with biological contaminants, and we will go beyond the scope of work that regular janitorial staff perform on a daily basis.

The CDC encourages cleaning of high-touch surfaces such as counters, tabletops, doorknobs, light switches, bathroom fixtures, toilets, phones, keyboards, tablets and tables. Other spaces mentioned in the CDC’s guidance for commercial spaces include:

  • Kitchen/Food Areas
  • Bathrooms
  • Schools/Classrooms
  • Offices
  • Retail Spaces
  • Water Fountains
  • Shelving/Racks
  • Sales Counters
  • Carpets and Rugs
  • Stair Handrails
  • Elevator Cars
  • Playground Equipment
  • Fitness Equipment

Specialized Products

The CDC recommends usage of a labeled hospital-grade disinfectant with claims against similar pathogens to the coronavirus. Multiple products in the SERVPRO product line carry the EPA-approved emerging pathogens claims. While there is currently no product tested against this particular strain of the coronavirus, we are following all guidelines as provided by the CDC and local authorities.

Call Today for a Proactive Cleaning

If your home or business needs deep cleaning services, call the experts today – (909) 598-8400

Sources:

https://www.cdc.gov/coronavirus/2019-ncov/hcp/guidance-prevent-spread.html?CDC_AA_refVal=https%3A%2F%2Fwww.cdc.gov%2Fcoronavirus%2F2019-ncov%2Fguidance-prevent-spread.html

https://www.cdc.gov/coronavirus/2019-ncov/specific-groups/guidance-business-response.html

When It Rains, It Pours

3/6/2020 (Permalink)

Person dressed in a yellow raincoat with back facing camera looking at the rain pouring down. Always trust in SERVPRO to restore your damage done by water.

When It Rains, It Pours… Water Damage Restoration

Damage to a commercial building from water can come in many forms. From sprinkler malfunction to a rainstorm, water damage can damage and destroy a building and its contents. Can a commercial building ever return to normal? Are any of the contents salvageable?

Water is extremely damaging to most common materials like wood, paper, building materials, and electronics. If you remove items from having contact with water, damage might be reduced. If items are left in standing water, they will continue to deteriorate even after surface water is removed. Flood waters are often mixed with sewage, animal waste, and industrial water. When working in a flood, workers should consider the water bio hazards. Also, mold and mildew can cause irreparable damage to building materials and building contents even after the standing water is gone.

Restoration to flood damaged buildings and its contents, including paper documents is possible. By removing excess water, and reducing the moisture content of the building with dehumidification and decontamination of contents and the building materials. A building can return to operations and minimize losses following water damage.

It is important to have a plan for a disaster. It is highly recommended that you set up a working relationship with a restoration company like SERVPRO of Walnut before a loss occurs. This will help with an expedite response and help have a plan for any future Emergency Service needs.

A Good Look at Water

3/6/2020 (Permalink)

Water leaking out of the walls onto the tile floor. It's best to locate a possible leak before it does visible damage.

It’s always important to save water the best we can. Whether that means turning off our faucets when washing dishes, brushing our teeth, or maintaining a yard that doesn’t require much water, we can all do our part to save water.

However, did you know that even tiny leaks can waste so much water? “The average household’s lakes can account for nearly 10,000 gallons of water wasted every year and ten percent of homes have leaks that waste 90 gallons or more per day”. It’s important to know that these leaks are easy to fix, yet if not fixed, can caused extreme damage to your home and wallet.

About 1 Trillion gallons of water each year are wasted from household leaks in the U.S. That’s as much water as water use for 11 Million+ homes in America.

How can you find these leaks? Take a look at what EPA recommends:

  • Take a look at your water usage during a colder month, such as January or February. If a family of four exceeds 12,000 gallons per month, there are serious leaks.
  • Check your water meter before and after a two-hour period when no water is being used. If the meter changes at all, you probably have a leak.
  • Identify toilet leaks by placing a drop of food coloring in the toilet tank. If any color shows up in the bowl after 10 minutes, you have a leak. (Be sure to flush immediately after the experiment to avoid staining the tank.)
  • Examine faucet gaskets and pipe fittings for any water on the outside of the pipe to check for surface leaks.

If you detect possible water damage in your home, call us at SERVPRO of Walnut as soon as possible. We will restore the damage brought to your home or business back to the way it was before.

How to Prevent Fires During the Windy Season

2/17/2020 (Permalink)

Fire blazes inside a brick fireplace. Use these safety tips to secure your fireplace from damage.

During the chilly season, those of us with a fireplace may prefer to have it running, keeping our homes warm and cozy. However, this chilly season can also bring high winds. It’s important to keep in mind safety tips when using our fireplace in windy weather.

Step 1: Heat the flue before you begin lighting a fire by lighting newspaper and holding it up to the chimney for a few seconds. This will start making the flue work faster and it also prevents smoke buildup. The heat from the newspaper will help open the flue.

Step 2: Keep the doors to the fireplace closed to prevent any excess smoke that could blow back down into the chimney and into your home.

Step 3: Use a chimney cap and screw it into place.

Taking these necessary precautions can end up saving you money and prevent fires from occurring in or outside your home.

Tips on Preventing Mold

7/28/2019 (Permalink)

Use these tips to avoid mold infestation.

Using Proper Ventilation to Prevent Mold

When cooking a meal, make sure you have proper ventilation to avoid mold from the moisture. Using dehumidifiers and AC is key in having proper ventilation. Things such as washing dishes, running the dish washer, or showering are all things in need of proper ventilation to avoid mold.

Using Mold Resistant Products

Mold resistant drywall can be paperless. Instead, the gypsum core is covered in fiberglass which makes the surface of the drywall very water-resistant. 

Keep an Eye on the Indoor Humidity

Try to maintain a balance of indoor humidity between 30 and 60 percent. Any local hardware store will be able to provide you with one to purchase. If you notice condensation on windows, pipes and walls, that may be a sign that there is excessive humidity. Make sure to dry the surface immediately and address whatever is causing the humidity.

How Can A Fire Be Prevented

7/14/2019 (Permalink)

These tips can save your life and help prevent a fire from occurring.

There are 19 ways that a fire can be prevented.

Sure there are the basics to prevent a fire like using a smoke alarm, not leaving the stove on, blowing out candles when they’re unattended, and keeping a fire extinguisher handy. Notice what Cooperators CA says about preventing a fire;

  • Have your heating system serviced regularly by a professional, including chimneys from wood-burning fireplaces. Clean around heat sources and keep dust and other flammable items away from ignition sources.
  • Remove lint from your dryer filter after every use. A clogged filter and lint trap make your dryer less efficient, reduces the airflow needed to keep heat from building up in vents, and forces lint onto the heating coils. Also, never let your dryer run when you’re out of the house or when you’re asleep.
  • Keep firewood, piles of leaves and garbage away from the home. If a grass fire starts nearby, these items next to your home could easily become kindling. Never dump hot ashes inside or near your home; keep them in a metal container well away from your house and garage.
  • Avoid using outlet extenders or plug-in power bars: they can quickly overload an electrical circuit. Replace old, damaged or frayed appliance cords, and never force a three-pronged plug into a two-slot outlet or extension cord.
  • Store containers of cooking oil well away from the stove. When cooking with oil, never leave the stove unattended. To stop a grease fire, turn off the burner and place a lid on the pan to suffocate the flames, or pour on lots of baking soda. Never pour water on a grease fire or try to carry the pan outside; water splatters the grease and makes the fire bigger, and the pan will be much too hot to carry.
  • Be sure to properly extinguish smoking materials. Smoking materials that are not properly extinguished can smoulder undetected for days before igniting a fire. Never discard smoking materials on the ground or in plant pots.

In addition to these common fires, potting soil fires can also occur. How? Potting soil has a large volume of what’s called, “Peat Moss”. And when peat moss gets too dry, then it can become very flammable. Having other ingredients in your potting soil such as wood shavings, bark, etc can add to the risk of a potting soil fire. How to prevent this? Cooperators CA states;

  • Water potted plants regularly. Make sure the soil around your potted plants stays moist. Soil in pots dries out faster than soil in garden beds.
  • Keep ashtrays handy. Regular garden soil may extinguish a cigarette, but that’s not true for potting soil. Make sure smokers have a safe place to dispose of their butts, indoors and outdoors.
  • Use clay pots where possible. If a fire breaks out, a clay pot will keep it contained better than other types of pots.
  • Keep potting soil away from combustible materials. For example, firewood, stacks of old newspapers, aerosols, paint solvents, gasoline and cleaning products.
  • Dispose of unused potting soil carefully. Unused soil can dry out quickly and become a fire hazard. If you have any left over, spread it on your garden beds.

In our everyday life, we light fires such as candles, on our stove, etc. However, there’s important safety tips to remember when doing so.

  1. Do not use gasoline
  2. Keep your chimney cleaned at least twice a year.
  3. Have a Class A fire extinguisher on hand.
  4. Teach your kids to stay away from hot stoves.
  5. Let ashes cool before discarding them.
  6. Keep your wood safety stored away from any wood-burning appliance.

How a Flood Affects a Business

7/12/2019 (Permalink)

Don't let a flood ruin your commercial business! SERVPRO of Walnut is here to help.

Floods unfortunately come with great consequences. The extent to them depends on the location, duration, speed and also depth. Floods have a great impact on the community, families, homes, and business. So how does a flood affect a business.

Not only can a flood shut down a business, but it can cause significant financial stress. There’s no way to prevent a flood and no way to prevent a flood from affecting your business if you are within a certain flooding distance in your area. Be sure to check online to figure out is your business is in a safe-zone or in a danger zone. If inside the flooding danger zone, it’s important to take the necessary steps to ensure your safety and your customer’s safety in case a flood was to hit your business.

Operating Your Business When Mold is Being Removed

7/11/2019 (Permalink)

Know how to operate your commercial business with these helpful tips.

Discovering mold in your business adds stress. It’s important to remember that regardless of your business, mold needs to be removed immediately. If gone unnoticed, mold can have serious health effects on you, your customers or employees. Having mold remediation done to your business could force your business to close for a few days or until the mold is cleared. This can be especially damaging to smaller businesses. Fortunately, SERVPRO of Walnut offers the effective methods to remove mold without disturbing your business so that you can remain open.

We can discreetly get testing and have inspections done quickly. Once that is done, then we begin to clean and remove the mold. We use effective techniques such as use of containment to make sure the mold doesn’t spread further than it has and to have more control over the process. We can provide a safe and secure place for your business and customers.

Depending on the level of mold, SERVPRO of Walnut will safely handle the mold growth as quickly as possible. If you have a mold issue, don’t let it go un-helped. Call us right away and we will remove it to the most effective and time efficient way possible.

What Creates a Tornado?

7/9/2019 (Permalink)

Be prepared and know the power of a tornado with this information!

First, what defines a tornado?

Weather WizKids defines it as, “a violent rotating column of air extending from a thunderstorm to the ground.” The worst tornadoes have a speed around 300mph. That’s almost as fast as an airplane in fight! Tornadoes are extremely powerful. The same website reports that, “They can destroy large buildings, uproot trees and hurl vehicles hundreds of yards. They can also drive straw into trees. Damage paths can be in excess of one mile wide to 50 miles long. In an average year, 1000 tornadoes are reported nationwide.”

It’s important not to underestimate the power of a tornado. In case you were to be threatened by one in your area, hideaway into local or nearby shelter.

The majority of tornadoes form after a thunderstorm. In order for a tornado to form, you need humid, warm air to mix with dry, cold air.

So how exactly do they form?

Notice what Wiz Kids has to say about this topic; “A change in wind direction and an increase in wind speed with increasing height creates an invisible, horizontal spinning effect in the lower atmosphere. Rising air within the updraft tilts the rotating air from horizontal to vertical. An area of rotation, 2-6 miles wide, now extends through much of the storm. Most strong and violent tornadoes form within this area of strong rotation.”

What do tornadoes look like?

Aside from having a slender-funnel shape to them, they also appear to look Smokey with multiple vortices in them. Some in fact may look almost invisible.

How You Can Tell if a Storm is Coming Your Way

7/8/2019 (Permalink)

Ready for a storm? You will be when you read our helpful tips here!
  1. By watching the clouds. It’s important to remember that every dark cloud is going to look the same. You can tell a potential severe storm is coming when the clouds look very dark with a dark green hue to them. They will be very large and stay low to the ground. Keep an eye out for any rotation in the clouds.
  2. Keeping close eye on the temperature. Storms and tornado's form when warm, humid air at low levels mixes with dry cold air from a higher elevation. The wind is what causes the conditions to slam together. If by chance you happen to be outside, pay close attention to the temp. If in fact the temp drops from a warm/hot to a cooler temperature, then that’s how you know a storm is on the rise.
  3. Monitoring the wind changes. If it starts to get very windy, that could pose a potential storm. After or during a thunderstorm, if there is an odd calm, it could potentially be a sign of dangerous weather heading your way.
  4. Monitoring Rain Changes. When heavy rain or even hail pours down after a calm or intense wind shift change, this could be a sign that a tornado is approaching.
  5. Look at your Barometer. If by any chance you own a barometer, make sure you check it every few hours or so. Seeing an increased drop in pressure means a storm is coming.
  6. Using your sense of hearing. During a storm, try to focus your hearing on the storm, eliminating any unnecessary sounds. If your ears catch an intense roar-like sound, make sure to go to safety. This is a sign that a tornado has spawned.
  7. Reading up on local articles. Notice what Madison Mutual has to say on knowing the difference between “Watch and Warning”.

"Know the Difference Between Watch and Warning – Many people get tornado watches and warnings mixed up. A watch simply means that tornadoes are possible in and near the watch area. A warning, on the other hand, means that a tornado has been spotted or indicated on the radar. If you find yourself in an area that is under a tornado warning, you need to seek shelter right away."

Is a Storm Coming?

7/7/2019 (Permalink)

SERVPRO of Walnut is here to help you restore damage.

If one is, you should always be prepared. Although violent storms can strike anytime, the spring and summer months typically mark an increase in the threat of sudden, severe storms that sometimes include wind, rain, lighting and even hail.

Authorities issue a storm 'watch' when the potential for severe weather exists. A storm 'warning' will be issued when danger from a severe storm is imminent. The following tips will help prepare you to better protect yourself and your property when a storm is on the horizon. 

  • Put a communication plan in place and prepare an emergency supply kit, including a battery-powered NOAA weather radio.
  • Postpone outdoor activities; secure outdoor objects that could become airborne.
  • Don't use corded phones or any appliances that are "plugged in." Use cell or cordless phones instead.
  • Seek shelter in a home, building or hard top automobile. The steel frame of a vehicle (not the rubber ties) can help protect you from a lightning strike if you avoid touching metal or other conductive surfaces. 
  • Avoid windows and doors, don't lie on concrete walls, and stay off of porches.
  • If you are outside when a storm hits, quickly seek shelter in a sturdy building. Avoid small, isolated structures in open areas and steer clear of hilltops, open fields, the beach or a boat on the water. 

After A Storm

  • Avoid storm-damaged areas. Stay away from downed power lines and never try to drive through a flooded roadway.
  • Replenish your emergency supplies and repair property damage promptly, before the next storm strikes.

The Do's and Don’ts after a Flooding occurs

7/4/2019 (Permalink)

Save yourself some time with these helpful tips after a flood.

In the Occurrence of a Flood:

  1. Remove excess water by mopping and blotting.
  2. Wipe excess water from wood furniture after removal of lamps and tabletop items.
  3. Remove and prop wet upholstery and cushions.
  4. Place aluminum foil or wood blocks between furniture legs and wet carpeting.
  5. Turn air conditioning on for maximum drying in summer.

The Don'ts:

  1. Do not leave wet fabrics in place, Hang furs and leather goods.
  2. Do not leave books, magazines or other colored items on wet carpet or floors.
  3. Do not use your house hold vacuum to remove water.
  4. Do not use the television or other household appliances.
  5. Do not turn on ceiling fixtures if ceiling is wet, and keep out of rooms where ceilings are sagging. 

For more information visit: http://www.SERVPROwalnut.com/

Is Your Business Affected by Water Damage?

7/3/2019 (Permalink)

We are here to help your property after water damage!

Water damage can attack your commercial property without notice. Moreover, the impact of water damage can be dangerous and devastating. On top of that, business owners who experience water damage are faced with the task of arranging water removal and cleanup procedures while simultaneously expediting the process of getting their company up and running again. With all of these pressures, many business owners may find themselves growing concerned in the face of commercial water damage. However, knowing how to prevent water damage and restore your property and business items that have been affected, makes good business sense. Here is some following information that may help better prepare your business if water damage may occur.

Commercial Water damage can transpire at any moment, and it can result from a wide range of factors. This may include:

  • Natural Disasters-Rain or flood storms
  • Leaking Roofs-Poorly sealed window or door casings
  • Frozen Pipes-Ice dams
  • Flooding-Usually requires a specific insurance policy.
  • Sewage Backups-From main or interior plumbing problem.

From clear potable water from a tap to backup sewage contaminated water, the source must be identified, stopped. Then safe water extraction.

Commercial Water Damage Prevention and Mitigation Strategies:First, know the location of the main water shut off valve. Also, make sure that you have an emergency evacuation plan in place, personal safety first. This emergency plan should include clear instructions regarding what steps should be taken if a water damage incident take place. 

The Importance of Hiring Professional Services:Although you may feel inclined to handle the water extraction and cleanup processes on your own, a professional effort will shorten your down time, salvage more capital investments, and protect your customers and clients interests and needs. In fact, most business owners lack the advanced knowledge and specialized equipment necessary to expedite and optimize the water damage remediation process. Skilled professionals from SERVPRO will be able to provide you with detail-oriented, comprehensive services that get your property restored in the least amount of time.

If you’re commercial property is affected by water damage call SERVPRO of Walnut (909) 598-8400, so your business can be assisted right away.

The 4 Stages of a Fire

7/3/2019 (Permalink)

It’s important to keep in mind these points in order to keep you safe.

Incipient- This is the first stage of a fire. It begins when oxygen, heat, and a fuel source mix to create and form a chemical reactions which then results in what is known as a fire. Another term for this stage is the “Ignition” stage. It starts off as a very small fire and then grows to increase the stages. Identifying a fire at this stage is your best chance to escape or suppress it.

Growth- This stage is where the oxygen in the air is fueling the fire. This is the shortest of all 4 stages and potentially can be extremely dangerous. If during this stage you haven’t already make your way to escape.

Fully Developed- This is where the stages reach their peak. All combustible materials are now ignited and the fire is fully developed. This stage in fact is considered the hottest stage and the most dangerous for anyone who is still trapped inside the fire.

Decay- At this point, the fire has now turned to its “decay” stage. This is considered the longest stage but shows a significant drop in oxygen or fuel, which puts an end to the fire. Without oxygen, the fire cannot live and grow. There are two dangers to keep in mind during this stage, however. If there are non-flaming combustibles, a new fire can potentially start if they’re not fully extinguished. Second, there is a possibility of when oxygen is re-introduced to the space in which the fire existed.

Ways to Keep Your Commercial Property from Fire Damage

7/2/2019 (Permalink)

Save yourself some time with these helpful tips for a fire.

A fire, whether in a commercial or residential property is often the most devastating reality that a property owner will have to oversee. In addition to wreaking havoc on your property, fires can force you to relocate temporarily so you can maintain running your business while the restoration process is completed. However, property owners who access and implement high-quality safety practices can avoid the devastation and deconstruction that results from most commercial or residential property. Below is a brief outline that will provide some learning techniques to protect your property.

  1. Install Automatic Fire Sprinklers:As many authorities know, having an automatic fire sprinkler in your property can reduce the risk of a fire up to 71%. Additionally, sprinklers can up your insurance premium. To keep your sprinkler in excellent condition, be sure that it is not blocked by dirt or paint. Also, be sure to inspect the main control valve regularly so that it is not left off. Finally, be sure that you take the precautions necessary to prevent the pipe from freezing. 
  2. Conduct Fire Emergency Training:Each of your employees should undergo Fire Safety Training. The training can help prevent your staff members from being victimized. 

Here are a few subjects that should be covered in the emergency training:

  • Hazard Recognition:Keep all combustible chemicals and materials away from heat-generating and electrical equipment.
  • Prevention:Inspect your power sources regularly and don't overload you extension cords and outlets.
  • Response:Teach your employees how to respond when a fire breaks out. Some subjects that should be covered include how to perform an organized evacuation, operate the fire extinguisher, and set the fire alarm.

Other issues that should be involved in the training include:

-Breathing Apparatus Training

-Fire Extinguisher Training

-Confined Space Entry Training

-Fire Aid Training

Be sure to also have your employee team officials undergo the following Fire Emergency response training:

-Fire Safety Officer Training

-Fire Safety Adviser Training

-Chief and Deputy Chief Warden Training

-Emergency Control Organization Warden Training

-Spill Response Training

-Lay Flat Hose Training

SERVPRO Steps to Restore Your Fire Damage Home

7/1/2019 (Permalink)

If a Fire Damage or Water Damage has happened at your residential or commercial property, call us right away!

A severe situation is given with any fire damage residential or commercial property. If you try to complete the remediation process on your own, you will often expose yourself to health and safety hazards that may lead to injury. For these reasons and more, call a professional fire damage restoration team like SERVPRO of Walnut is the most prudent course of action when disaster strikes you residential property. Learn more about how remediation experts can assist you with the property restoration process with some informative steps below:

  1. Fire Damage Remediation Techniques:There are many factors and services involved to restore your property following a fire. Some are drying the property, cleaning the HVAC system, rebuilding the damaged structures of the property, and removing non-salvageable goods.
  2. Drying Your Home or Property following a fire is important:Typically, firefighters perform extinguishing work that leaves excessive water in your living space. This standing and hidden water creates the perfect breeding ground for mold if left unattended. To prevent a mold infestation which usually starts within 48-72 hours after water intrusion, SERVPRO of Walnut will extract volumes of water using powerful pumps, and wet vacs. Now additional drying and moisture removal can begin using specialized equipment like air-moving machines and dehumidifiers. 
  3. HVAC System:Residual particulates from a house fire coat the coils and filters of HVAC systems with debris and soot. Soot is not smoke, but an oily by-product of partially com-busted materials like plastics and vinyl. The duct work must also be cleaned and deodorized. Special techniques, along with IICRC and corporate training enable our technicians to complete successfully this wipe down and clean up stage. If this process is done properly, staining, painting, and replacement of drywall and ceilings are minimized, along with your costs.
  4. Structural Repair:When fire damage has comprised structural materials such as trusses, floor joists, drywall, and the electrical or plumbing systems, then the affected areas may have to be replaced. When feasible, repair is done before replacement. Our fire damage restoration experts can complete this work, or we can work and instruct your building contractors on your behalf.
  5. Removing Non-Salvageable Materials:SERVPRO of Walnut utilizes a corporate level developed technology called contents claim inventory service (CCIS) that inventories all household content. Categorizing of these items is then made as salvageable, non-salvageable, or questionable. The CCIS benefits you regarding the claims process with you insurance adjuster. We will help and cooperate with your approval. Fire damaged items beyond repair must be disposed of properly. If not, these items could contaminate other areas of the property.

How to Prevent Water Damage While On Vacation

6/26/2019 (Permalink)

Save yourself some time with these helpful tips for damage when you’re on vacation.

Coming home from your summer vacation to find your house flooded from top to bottom? Is something that is common in the summertime.

SERVPRO of Walnut receives many of these losses, including this home that suffered a water loss in Chino Hills, CA. At the beginning of August the homeowner came back from her 2 week vacation to find her kitchen, living room, family room, and bathroom submerged in 2 inches of water. SERVPRO quickly responded and started mitigating the damages, but since the home was vacant for a long period of time, mold grew throughout the affected areas. This caused a longer mitigation period and a more stressful situation for the homeowner.

How do you prevent this from happening to your home? 

  1. Turn off the main water line before you leave your home for an extended period of time.
  2. Check for loose pipes, faucets and supply lines and check for signs of leakage.
  3. Have a trusted friend or relative come by your home periodically to make sure everything is normal.

Contact SERVPRO of Walnut for all your cleaning and restoration needs! (909) 598-8400.

Smoke and Soot Cleanup Facts

6/26/2019 (Permalink)

Save yourself some time with these helpful tips for smoke and soot.

Smoke and soot is very invasive and can seep through various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action. Below are some smoke and soot facts along with different types of smoke. 

Smoke and Soot Facts:

  1. Hot smoke migrates to cooler areas and upper levels of a structure.
  2. Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  3. The type of smoke may greatly affect the restoration process.

Different Types of Smoke:

There are different types of smoke, wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Walnut will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. 

  1. Wet Smoke/ Plastic and Rubber:Low heat, smothering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.
  2. Dry Smoke/ Paper and Wood:Fast burning, high temperatures, heat rises therefore smoke rises.
  3. Protein Fire Residue/ Produced by evaporation of material rather than from a fire:Virtually invisible, discolors paints and varnishes, extreme pungent odor.

Our Fire Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions. We have the equipment, expertise, and experience to restore your fire and smoke damage. We will also treat your family with empathy and respect your property with care. 

After a Fire Occurs

6/22/2019 (Permalink)

Learn how to prevent a fire with these helpful tips.

What to do after a fire:

  • Limit movement in the home to prevent soot particles from being embedded into upholstery and carpets.
  • Keep hands clean so as not to further soil upholstery, walls and woodwork.
  • Place clean towels or old linens on rugs, upholstery and carpet traffic areas.
  • If electricity is off, empty freezer and refrigerator, prop open doors.
  • Clean and protect chrome with light coating of petroleum jelly or oil.
  • Wash houseplants on both sides of leaves.
  • Change HVAC filter
  • Tape double layers of cheesecloth over air registers.

What NOT to do after a fire:

  • Don't attempt to wash any walls or painted surfaces, shampoo carpet or upholstery without contacting us.
  • Don't attempt to clean any electrical appliances that may have been close to fire, heat or water without consulting an authorized repair service.
  • Don't use any canned or packaged food or beverages that may have been stored near the fire, heat or water.
  • Don't turn on ceiling fixtures if ceiling is wet. The wiring may be damaged.
  • Don't send garments to an ordinary dry cleaner. Improper cleaning may set smoke odor.

April Showers Bring May Flowers

6/19/2019 (Permalink)

It may be nice and sunny this week but we should hopefully expect some more rain soon. SERVPRO of Walnut wants to make sure you take the time to prepare before the rain comes down and you are left with leaky roofs and water intrusion in your home.

Here are some tips you should consider to prevent future roof leaks: 

1. Have an annual roof inspection. 

2. Repair any cracks, gaps or damaged roof shingles right away. 

3. If water intrusion does happen from your roof, make sure to have plenty of buckets to catch the excess water to prevent further damage to your home. 

4. Ahead of time, find a local roofer that does emergency roof tarp service and keep their contact information for emergencies. 

With any roof leak, contact SERVPRO of Walnut for 24-Hr Emergency Service! (909) 598-8400.

Visit: 
www.SERVPROwalnut.com 
(909) 598-8400

The Water that goes Unnoticed

6/17/2019 (Permalink)

Our Equipment is being used in the picture to draw out all the water from the affected areas.

Even small water damages have the potential to cause serious structural and indoor air quality issues over time.

The key to avoiding costly future restoration is to handle every water problem as a real threat to your property. SERVPRO of Walnut has the equipment, training and experience to find and dry unseen water before secondary damages occur. The proper equipment makes a measurable difference in reducing the damage expense during a fire or water loss. When time matters, technology and equipment must be counted on to perform. SERVPRO of Walnut will answer your call with rapid action and a full arsenal of drying equipment. Here are a few of the tools we use.

  • Moisture Sensors:are used to detect moisture in carpets, baseboards and walls.
  • Moisture Meters:are used to determine the actual moisture content of various materials. The moisture tester provides accurate readings, allowing SERVPRO of Walnut to monitor the drying process.
  • Thermo Hygrometers:measure temperature and relative humidity. When armed with this information, we can calculate and create an environment most conductive to drying. When facing a contaminated water loss, it is not only important to dry the structure, but the structure must also be disinfected and often deodorized.
  • Ultra Low-Volume (ULV) Foggers: will atomize liquid deodorizing agents, producing a fine mist that can easily penetrate the site where odor-causing residues may accumulate.
  • Thermal Foggers: dispense solvent-based products by creating a dense fog. The fog consists of tiny particles of deodorant solution that attach to and neutralize odor-causing particles. 

Flood Safety Tips

6/14/2019 (Permalink)

SERVPRO of Walnut will restore your home after a storm!

Ready is a perfect resource to assist with any weather disaster tips.

Flooding is a temporary overflowing of water onto the land that is normally dry. Flooding may happen with only a few inches of water, or it may cover a house to the rooftop. There are many possible causes of floods including heavy rain or snow melt, coastal storms and storm surge, waterway overflow from being blocked with debris or ice, or overflow of levees, dams, or waste water systems, flooding can occur slowly over many days or happen very quickly with little or no warning, called flash floods.

Basic Safety Tips:

  • Avoid walking or driving through flood water.
  • Do not drive over bridges that are over fast-moving floodwaters. Floodwaters can scour foundation material from around the footings and make the bridge unstable.
  • Just 6 inches of moving water can knock you down, and one foot of moving water can sweep your vehicle away.
  • If there is a chance of flash flooding, move immediately to higher ground.
  • If floodwaters rise around your car but the water is not moving, abandon the car and move to higher ground. Do not leave the car and enter moving water.
  • Avoid camping or parking along streams, rivers, and creeks during heavy rainfall. These areas can flood quickly and with little warning.

After a Flood:

  • Return home only when authorities say it is safe.
  • Be aware of areas where floodwaters have receded and watch out for debris. Floodwaters often erode roads and walkways.
  • Do not attempt to drive through areas that are still flooded.
  • Avoid standing water as it may be electrically charges from underground or drowned power lines.
  • Photograph damage to your property for insurance purposes.

Restoring your Commercial Property after a Water Damage Event

6/13/2019 (Permalink)

Chose SERVPRO of walnut to restore your commercial property!

Flooding and water damage events at walnut commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we're dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operation can continue in a temporary space while we restore your facility. 

Restoring Commercial Properties Presents Unique Challenges:

-Our professionals are trained to be mindful off legal and environmental concerns and strive to fully restore the damaged area while working within budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency a situation arises in your business, give us a call and we'll be there fast with the help you need. 

About SERVPRO of Walnut:

SERVPRO of Walnut specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO's corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Water Damage to Your Commercial Property

6/13/2019 (Permalink)

SERVPRO of Walnut is here when disaster strikes to your property!

Commercial Water Damages Can Present Some Challenges:

Flooding and water damage events in Walnut commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we're dealing with relatively small water cleanup scenario or a large scale event, we work quickly to asses each unique situation and isolate the damaged area. In many instances, normal operation can continue in a temporary space while we restore your facility. 

Restoring Commercial Properties Presents Unique Challenges:

Our professionals are trained to be mindful of any legal and environmental concerns and strive to fully restore the damage, while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour that can be lost in revenue and productivity. When an emergency situation arises in your business, give SERVPRO of Walnut a call and we will there to assist.

Be Sure to Clean Your Gutters

6/12/2019 (Permalink)

Make sure to keep those gutters clean with our helpful tips!

During long summer days, it's easy to forget that there is always a possibility of a downpour! Air conditioning maintenance and Air Duct Cleaning are essential for any home. Do not neglect the outside, summer rains can bring high damaging winds that dislodge branches from trees which may look to find a new home on top of yours. So, it's definitely essential after any storm to inspect your rain gutters, all you would need is a ladder, gloves, protective goggles, a water hose and a scoop.  

There are 3 easy steps to clean your gutters:

  1. Use a ladder to reach your gutters and begin to scoop, start from the end closest to the drain outlet. For faster cleanup in the end, toss the offending material into a bucket on the ground.
  2. With a water hose in tow, spray a steady stream of water through the gutters towards the drain outlet. This is much easier using a hose with a pressure gauge for high and low power, but any will work just as well.
  3. Make sure to check your drain pipes for any blockages. Hopefully any potential blocks are minimized by scooping out the debris before it makes it into the pipes. However, there are instances where the rain storms forced material into the pipes. If you see a trickle instead of a flow coming from your pipes, use the hose at the top of the gutter and spray directly into the outlet. For harder to reach items, try a plumber's snake.

For more tips for your home visit: hometips.com

Did You Know Water Damage Has a Timeline!

6/3/2019 (Permalink)

Let SERVPRO of Walnut help you get rid of your water damage!

Flooding and water emergencies don't wait for regular business hours and neither do we. SERVPRO of Walnut provides cleaning and restoration services 24 hours a day, 7 days a week (Including all holidays).

Faster To Any Size Disaster                                          

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more. SERVPRO of Walnut arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Need Emergency Service? Call us 24/7 SERVPRO of Walnut 909-598-8400.

Water Damage Timeline

Within Minutes:

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books and other paper goods start to swell and warp.

Hours 1-24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows and studs swell and warp.
  • Metal begins to blister.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious bio-hazard contamination is possible.

More Thank 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth and bio-hazard contaminants pose serious risks to occupants.

How to Detect a Gas Leak

6/3/2019 (Permalink)

Make sure to keep your home safe using these helpful tips including usage of a detector.

If left alone, gas leaks can be come quite dangerous. You can begin to notice signs to determine if you may have a gas leak in your home. 

Placing carbon monoxide detectors around your house

  • It can be life-saving to place a carbon monoxide detector in each room of your house.
  • Carbon monoxide is heavier than oxygen. So placing it at knee-level, or where an outlet is, can be more efficient and successful at detecting CO.
  • It's important to remember that CO is odorless and colorless that I very toxic to the body. 
  • It's important that you never block a carbon monoxide detector. This will prevent air from flowing to the detector.
  • If there are pets or children around, put the detector at chest-height.

Using a natural handheld gas detector to indicate where the leak is coming from

  • Gas detectors that are portable are easier to sense where gas is coming from in your home.
  • If you walk around your home with a portable gas detector, the alarm will go off whenever it senses a high gas concentration.
  • You can go to your local hardware store to purchase a gas detector. 

It will give off a smell

  • Natural gases give of a pungent smell. 
  • If you notice a sulfuric smell in your home, check your stove, water heater, or any gas appliance
  • Check your stove burners to ensure that they are completely turned off.
  • If the odor becomes very strong, turn on off gas supply line and leave the property.

Keep an eye out using these helpful tips to keep you and your family safe!

Be Winter Ready for your Home or Business

5/31/2019 (Permalink)

Our SERVPRO truck ready to handle the winter weather

Cold weather can have a huge impact on your home or business, if you are not properly prepared. Whether it is heavy rain, freezing temperatures, damaging winds, sleet or snow, all can cause serious and costly property damage. While you cannot control the weather, you can take the sting out of winter weather.

To help prevent costly damages due to weather, consider taking the following precautions to protect your property before colder weather hits.

  • Check your business property for downed tree limbs and branches. Weather, such as wind, heavy rain, ice and snow, can cause branches to fall. This could cause damage to the property and potentially cause personal injuries. 
  • Roofs, water pipes and gutters should all be inspected to ensure they are in proper order. Gutter downspouts should direct away from your building. Clear gutters of debris that may have gathered during the fall. Leaves and other obstructions can lead to a destructive effect, that can lead to roof damage and interior water problems.
  • Inspect property, especially walkways and parking lots, for proper drainage to alleviate flood hazard potential.
  • Inspect all handrails, stairwells and entryways to address and correct potential slippery or hazardous areas. Install mats or non-slip surfaces and post caution signs where water could be present.
  • Protect water pipes from freezing by simply allowing water to drip when temperatures dip. If pipes are under a cabinet, leave the cabinet doors open allowing warm inside air to circulate around the pipes. If the building has outdoor faucets, consider shutting water off at the main valve in the basement or crawlspace. Once the valve is off, open the outdoor faucet to ensure it drains, preventing any remaining water from freezing in the pipe.

Restoring Your Walnut Commercial Property After A Water Damage

5/23/2019 (Permalink)

SERVPRO of Walnut is quick and ready to respond to any disaster!

Commercial Water Damages Can Present Some Challenges:

Flooding and water damage events in Walnut commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we're dealing with relatively small water cleanup scenario or a large scale event, we work quickly to asses each unique situation and isolate the damaged area. In many instances, normal operation can continue in a temporary space while we restore your facility. 

Restoring Commercial Properties Presents Unique Challenges:

Our professionals are trained to be mindful of any legal and environmental concerns and strive to fully restore the damage, while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour that can be lost in revenue and productivity. When an emergency situation arises in your business, give SERVPRO of Walnut a call and we will there to assist.

How to Prepare for a Landslide

5/3/2019 (Permalink)

A landslide begins to cover some homes and buildings.

Landslides have occurred in almost every state and can cause significant damage. Due to the recent catastrophic mudslides/ Landslides. Having some knowledge on what to do before or during can help your family greatly. The American Red Cross offers great steps you can take. Here are a few.

Before: What should I do if I live in an area at risk from landslides?

  • Learn about local emergency response and evacuation plans.
  • Talk to everyone in your household about what to do if a landslide occurs.
  • Create and practice an evacuation plan for your family and your business.
  • Assemble and maintain an emergency preparedness kit.
  • Become familiar with the land around where you live and work so that you understand your risk in different situations.
  • Watch the patterns of a storm water drainage on slopes near your home, especially where runoff water converges.

During: What should I do if a landslide is occurring or likely to occur?

  • If you suspect immediate danger, evacuate immediately. Inform affected neighbors if you can, and contact your public works, fire or police department.
  • Listen for unusual sounds that might indicate moving debris, such as trees cracking or boulders knocking together.
  • If you are near a stream or channel, be alert for any sudden increase or decrease in water flow and notice whether the water changes from clear to muddy. Such changes may mean there is debris flow activity upstream so be prepared to move quickly.
  • Be especially alert when driving- watch for collapsed pavement, mud, fallen rocks and other indications of possible debris flow.
  • If you are ordered or decide to evacuate, take your animals with you.

After: What should I do after a landslide?

  • Stay away from the slide area. There may be danger of additional slides.
  • Check for injured and trapped persons near the slide, without entering the direct slide areas. Direct rescuers to their locations.
  • Help a neighbor who may require special assistance-infants, elderly people, and people with disabilities. Elderly people and people with disabilities may require additional assistance. People who care for them or who have large families may need additional assistance in emergency situations.
  • Listen to local radio or television stations for the latest emergency information.
  • Watch for flooding, which may occur after a landslide or debris flow. Floods sometimes follow landslides and debris flows because they may both be started by the same event.
  • Look for and report broken utility lines to appropriate authorities. Reporting potential hazards will get the utilities turned off as quickly as possible, preventing further hazard and injury.

SERVPRO specializes in landslide damage as well as fire, water and mold. If your home or property was damaged by an landslide, SERVPRO will help restore your property using their special equipment and experienced technicians!

How to Prepare for an Earthquake

5/3/2019 (Permalink)

SERVPRO urges you to plan for an earthquake!

Being that Earthquakes are common in California it is good to be prepared.

 Tips:

  • Prepare a earthquake readiness plan.
  • If necessary contact a professional to make your home sturdier.
  •  Make sure to locate a secure room in the house that you can go to in case of an earthquake. It should be a spot where nothing is likely to fall on you.
  • Keep a supply of canned food, an up-to-date first aid kit, 3 gallons of water per person, Dust masks and goggles, and a working battery-operated radio and flashlights.
  • turn off the gas and water in home in occurrence of an earthquake.

In the Instance Of an Earthquake:

  • Take cover under a desk or table and hold on.
  • Stay Indoors until the shaking stops and you're sure it is safe.
  • Stay away from bookcases or furniture that is not secure and can fall on you.

SERVPRO specializes in earthquake damage as well as fire, water and mold. If your home or property was damaged by an earthquake, SERVPRO will help restore your property using their special equipment and experienced technicians!

Understanding Different Types of Water

5/3/2019 (Permalink)

Water begins to floor this residents home.

When your home or business suffers a water damage, understanding what type of water you are dealing with is critical to ensuring proper cleanup. There are three types of water. Clean water is water from a broken pipe, or other water sources; rainwater is also considered clean. The term gray water is used to classify slightly contaminated water. Clean water becomes gray water when it is left untreated allowing bacteria and other containment's to begin growing, making the water hazardous. Black water is highly contaminated and filled with fungi, bacteria, chemicals and more. Black water is typically caused by sewage damage, flooding or any type of natural disaster. Black water should always be handled by trained professionals. When you have a water damage, don't leave your property to chance. 

Damage from Clean Water:

  • Shut off the water source if possible or contact a qualified professional to do so.
  • Turn off circuit breakers for wet areas of the building if access to the power distribution panel is safe from potential electrical shock. Do not enter rooms with standing water, as electrical shock hazards may exist. 
  • Remove as much excess water as possible by mopping and blotting. Wipe excess water from wood furniture after removing lamps and tabletop items.
  • Remove and prop up wet upholstery cushions to allow more even drying.
  • Move any paintings, art objects, computers, documents and other valuable items that may be sensitive. 
  • Do not leave books, newspapers, magazines or other colored items on wet carpets or floors as they may cause staining.
  • Do not use your household vacuum cleaner to remove  water as there is potential for electrical shock or causing damage to the vacuum cleaner.
  • Do not turn on ceiling fixtures if ceiling is wet; do not enter rooms where ceilings are sagging from retained water.

Damage from Contaminated Water:

  • Avoid all contact with sewage and items contaminated by sewage. Wash your hands thoroughly if you come in contact with contaminated items. Do not walk through contaminated areas, as you could spread damage to unaffected areas.
  • Do not turn on the HVAC system if there is a possibility of spreading contaminated air.
  • Do not use household fans to dry the structure; air flow could spread contaminates.
  • Discard any food and/or products for personal hygiene and cleanliness if exposed to the contaminated areas.  

Call SERVPRO of Walnut (909 598-8400). Consider taking the following precautions to help minimize damage or prevent further damage while waiting for help to arrive. We have the right equipment to restore your property!

How to Avoid a Fire!

5/1/2019 (Permalink)

SERVPRO comes ready and prepared to do a deep cleaning after a fire.

Summer time in Southern California can cause danger, and in some cases, be deadly. Just last year in 2018, California hit the record for "deadliest and most destructive wildfire season in California". There were a total of 8,527 fires burning 1,893,913 acres. Some tips to prevent a fire are:

  1. Check for damage often on your electrical cords to make sure they are well protected.
  2. Keep your kitchen attended at all times while you are cooking.
  3. Avoid an overload of electrical outlets.
  4. Teach your kids about fire safety.
  5. Keep appliances unplugged when not in use.

With these fires comes tremendous damage. SERVPRO of Walnut employs experienced technicians who work around the clock to restore your property to it's pre-fire condition. Our exceedingly high ratings put us at the very top to help you and the community repair what has been damaged. SERVPRO never disappoints!

These facts were found at eCompareMo and Wikipedia

Do You Know How an HVAC System Works?

5/1/2019 (Permalink)

A SERVPRO technician explains to a home-owner how he can successfully clean her air ducts.

How an HVAC operates:

ServiceChampions' website explains the process. Here's what they have to say:

  1. The furnace utilizes natural gas or oil to heat the air. Within the furnace is a heat exchanger, which is the part of the furnace responsible for heating up the air to the right temperature. You’ll typically find the furnace in the attic, basement, or a specially designed closet space.
  2. The air conditioner cools the air and is found outside of the house. It uses electricity and coolant liquid to reduce the temperature of the air, while sending hot air outside and cold air inside.
  3. Ductwork is the transit system for hot and cold air throughout the home. It moves it throughout the interior of your home.
  4. The thermostat acts as the brain of your system. It can turn your system on and off, control the temperature and also operate any other special features that you have installed alongside your system.

In addition to fire, water, and mold cleanup, SERVPRO also offers to clean your air ducts. We know it can become dangerous when unwanted particles consume the air. That's why SERVPRO has the right special equipment to destroy all dangerous particles and suck them out.  Many customers are left satisfied with the outcome of SERVPRO's work!

We are a IICRC Certified Firm

3/27/2019 (Permalink)

SERVPRO of Walnut has been a IICRC 'Institute of Inspection, Cleaning and Restoration Certification' certified firm since 2009. The IICRC set the Gold standard for the cleaning and remediation industry, of which SERVPRO is an industry leader. Below is from the official IICRC website http://www.IICRC.org

  • "IICRC Certified Firms have earned the right to display the cleantrust  logo as a symbol of quality. In order to achieve IICRC- certified status, firms must meet a rigorous list of standards in business ethics and expertise."
  • IICRC Certified firms must:
  1. Present accurate information to consumers and conduct business with honesty and integrity.
  2. Require a technician on all jobs who has been formally trained and passed all required tests.
  3. Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.
  4. Maintain liability insurance to protect all parties in the event of an accident.
  5. Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration. 

"The IICRC actively pursues relationships with fiber producers, carpet and fabric mills, furnishing manufacturers and retailers, and others affiliated with the industry. The use of IICRC- certified service professionals is specified in leading manufacturers maintenance brochures and warranties."

SERVPRO of Walnut is honored to count it among the select organizations to receive this certification. We will continue to offer the same standard of excellence that you have come to expect, but now we have the IICRC stamp of approval to back that up.

Are you in need of a Smoke or Soot clean up

3/27/2019 (Permalink)

Smoke and soot are very invasive and can indulge it's self in various cavities within your home. which causes hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.

Smoke and Soot Facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different types of smoke:

  • Wet Smoke

-Low heat, smoldering, pungent odor, sticky,smeary. Smoke webs are more difficult to clean.

  • Dry Smoke

-Fast burning, High temperature, Heat rises therefore smoke rises.

Our Fire Damage Restoration Services:

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for specific conditions. We have the equipment, expertise and experience to restore your fire and smoke damage. We will also treat your family with empathy and respect and your property with care.

24 Hour Emergency Water Damage Service

3/4/2019 (Permalink)

SERVPRO of Walnut provides 24 hour fire and water damage restoration service in Walnut and surrounding areas.

SERVPRO of Walnut is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.

We Answer the Phone Ready to Help

Call Today - 909-598-8400

We understand that when you call us, you may be feeling confused, stressed, and vulnerable. You need an expert to guide you through this crisis. SERVPRO of Walnut has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration—in fact, it's the cornerstone of our business.

What to Expect

When you call, we will ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO Professionals may be needed.

Our SERVPRO Representative will ask several questions:

  • Your name and contact information
  • Your insurance information (if applicable)
  • The street address of the water-damaged home or business
  • When did the flooding or water damage occur?
  • What caused the water damage (if known)?
  • Is there electricity available (on-site)?

About SERVPRO of Walnut

SERVPRO of Walnut specializes in the cleanup and restoration of residential and commercial property after a fire, smoke or water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO’s corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Faster to your Water Damage Event

3/4/2019 (Permalink)

SERVPRO of Walnut provides 24 hour fire and water damage restoration service in Walnut and Surrounding Area

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more.  SERVPRO of Walnut arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Need Emergency Service? Call Us 24/7 – 909-598-8400

Water Damage Timeline

Within Minutes

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery, and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books, and other paper goods start to swell and warp

Hours 1 - 24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows, and studs swell and warp.
  • Metal begins to rust and corrode.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Than 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth, and biohazard contaminants pose serious risks to occupants.

What to do if a fire starts

2/7/2019 (Permalink)

In an event were a fire breaks out it is crucial to know the next steps to take. Here are some great tips from American Red Cross

  1. Know how to safely operate a fire extinguisher
  2. Remember to GET OUT, STAY OUT and CALL 9-1-1 or your local emergency phone number.
  3. Yell "Fire!" several times and go outside right away. If you live in a building with elevators, use the stairs. Leave all your things where they are and save yourself.
  4. If closed doors or handles are warm or smoke blocks your primary escape route, use your second way out. Never open doors that are warm to the touch.
  5. If you must escape through smoke, get low and go under the smoke to your exit. Close doors behind you.
  6. If smoke, heat or flames block your exit routes, stay in the room with doors closed. Place a wet towel under the door and call the fire department or 9-1-1. Open a window and wave a brightly colored cloth or flashlight to signal for help.
  7. Once you are outside, go to your meeting place and then send one person to call the fire department. If you cannot get to your meeting place, follow your family emergency communication plan.

Create and Practice a Fire Escape Plan

2/7/2019 (Permalink)

It's important to have and discuss fire escape plans with the family in case of any emergency. Safe Kids Worldwide explains fire emergency tips to create with the family and children.

  1. Create and practice a home fire escape plan with two ways out of every room.
  2. As part of your plan, designate one person to get infants and small children out safely. Have a back-up plan for young children just in case the primary person is overcome by smoke.
  3. Smoke is toxic. Teach children to “get low and go” if there is smoke when they are leaving the home.
  4. Practice feeling the door, doorknob and cracks around the door with the back of your hand to see if they are too hot. Help your children practice this step.
  5. Choose a place to meet outside that is a safe distance away from your home.

Wildfire Damage Event

12/6/2018 (Permalink)

SERVPRO of Walnut provides fire, soot and water damage restoration service in Walnut and surrounding areas.

The active wildfires here in Southern California are increasing their impact as growing Santa Ana winds add fuel to these devastating blazes that are encroaching in our area. According to the New York Times, new fires broke out in Malibu on December 7, with at least 96,000 acres already burned in the Ventura area and 116,000 acres in Los Angeles County. Evacuations have closed hundreds of schools and forced 200,000 of our neighbors to seek safety. The “Thomas Fire” in the Ventura area continues to burn with the aid of strong winds. This fire has caused the closure of the 101 freeway and a boil-water advisory was issued for Ventura County. Santa Ana winds The Santa Ana winds that are enabling the fires to rapidly increase their reach can have speeds in excess of 60 miles per hour. They are not expected to diminish until Friday into Saturday at the earliest. The National Weather Service has warned of “very rapid fire growth” in this area. SERVPRO Meteorologist Lela Davis said that the Santa Ana winds were already very dry when they reached the Southern California valley, allowing them to quickly pull moisture out of vegetation, increasing the risk for wildfires. For the first time ever, a purple wind warning was issued for today under the color-coded system used to advise about high winds. This purple warning pushed wind expectations from the “high” category to “extreme”. Ready to help Here at SERVPRO of Walnut we are monitoring this wildfire situation closely. Our thoughts are with those neighbors who may be put in harms’ way during this event. In many cases, a wildfire can result in a total loss for a home or business, but in others it may be a partial loss, or can result in mild smoke damage. If your home or business is affected by a wildfire, SERVPRO of Walnut is Here to Help®.

Is A Storm Coming?

6/22/2018 (Permalink)

If one is, you should always be prepared. Although violent storms can strike anytime, the spring and summer months typically mark an increase in the threat of sudden, severe storms that sometimes include wind, rain, lighting and even hail.

Authorities issue a storm 'watch' when the potential for severe weather exists. A storm 'warning' will be issued when danger from a severe storm is imminent. The following tips will help prepare you to better protect yourself and your property when a storm is on the horizon. 

  • Put a communication plan in place and prepare an emergency supply kit, including a battery-powered NOAA weather radio.
  • Postpone outdoor activities; secure outdoor objects that could become airborne.
  • Don't use corded phones or any appliances that are "plugged in." Use cell or cordless phones instead.
  • Seek shelter in a home, building or hard top automobile. The steel frame of a vehicle (not the rubber ties) can help protect you from a lightning strike if you avoid touching metal or other conductive surfaces. 
  • Avoid windows and doors, don't lie on concrete walls, and stay off of porches.
  • If you are outside when a storm hits, quickly seek shelter in a sturdy building. Avoid small, isolated structures in open areas and steer clear of hilltops, open fields, the beach or a boat on the water. 

After A Storm

  • Avoid storm-damaged areas. Stay away from downed power lines and never try to drive through a flooded roadway.
  • Replenish your emergency supplies and repair property damage promptly, before the next storm strikes.

Prevent water damage when you are on vacation

6/18/2018 (Permalink)

Mold growth from water damage that occurred when occupant was on vacation.

Coming home from your summer vacation to find your house flooded from top to bottom? Is something that is common in the summertime.

SERVPRO of Walnut receives many of these losses, including this home that suffered a water loss in Chino Hills, CA. At the beginning of August the homeowner came back from her 2 week vacation to find her kitchen, living room, family room, and bathroom submerged in 2 inches of water. SERVPRO quickly responded and started mitigating the damages, but since the home was vacant for a long period of time, mold grew throughout the affected areas. This caused a longer mitigation period and a more stressful situation for the homeowner.

How do you prevent this from happening to your home? 

  1. Turn off the main water line before you leave your home for an extended period of time.
  2. Check for loose pipes, faucets and supply lines and check for signs of leakage.
  3. Have a trusted friend or relative come by your home periodically to make sure everything is normal.

Contact SERVPRO of Walnut for all your cleaning and restoration needs! (909) 598-8400.

Is Your Business Affected by Water Damage? SERVPRO of Walnut can help!

6/18/2018 (Permalink)

Water damage can attack your commercial property without notice. Moreover, the impact of water damage can be dangerous and devastating. On top of that, business owners who experience water damage are faced with the task of arranging water removal and cleanup procedures while simultaneously expediting the process of getting their company up and running again. With all of these pressures, many business owners may find themselves growing concerned in the face of commercial water damage. However, knowing how to prevent water damage and restore property and business items that have been affected, makes good business sense. Here is some following information that may help better prepare your business if water damage may occur.

Commercial Water Damage can transpire at any moment, and it can result from a wide range of factors. This may include:

  • Natural Disasters- Rain or flood storms
  • Leaking Roofs- Poorly sealed window or door casings
  • Frozen Pipes- Ice dams
  • Flooding- Usually requires a specific insurance policy.
  • Sewage Backups- From main or interior plumbing problem.

From clear potable water from a tap to backup sewage contaminated water, the source must be identified, stopped. Then safe water extraction.

Commercial Water Damage Prevention and Mitigation Strategies:First, know the location of the main water shut off valve. Also, make sure that you have an emergency evacuation plan in place, personal safety first. This emergency plan should include clear instructions regarding what steps should be taken if a water damage incident take place. 

The Importance of Hiring Professional Services:Although you may feel inclined to handle the water extraction and cleanup processes on your own, a professional effort will shorten your down time, salvage more capital investments, and protect your customers and clients interests and needs. In fact, most business owners lack the advanced knowledge and specialized equipment necessary to expedite and optimize the water damage remediation process. Skilled professionals from SERVPRO will be able to provide you with detail-oriented, comprehensive services that get your property restored in the least amount of time.

If you’re commercial property is affected by water damage call SERVPRO of Walnut (909) 598-8400, so your business can be assisted right away.

Ways to Keep Your Commercial Property from Fire Damage

6/18/2018 (Permalink)

A fire, whether in a commercial or residential property is often the most devastating reality that a property owner will have to oversee. In addition to wreaking havoc on your property, fires can force you to relocate temporarily so you can maintain running your business while the restoration process is completed. However, property owners who access and implement high-quality safety practices can avoid the devastation and deconstruction that results from most commercial or residential property. Below is a brief outline that will provide some learning techniques to protect your property.

  1. Install Automatic Fire Sprinklers:As many authorities know, having an automatic fire sprinkler in your property can reduce the risk of a fire up to 71%. Additionally, sprinklers can up your insurance premium. To keep your sprinkler in excellent condition, be sure that it is not blocked by dirt or paint. Also, be sure to inspect the main control valve regularly so that it is not left off. Finally, be sure that you take the precautions necessary to prevent the pipe from freezing. 
  2. Conduct Fire Emergency Training:Each of your employees should undergo Fire Safety Training. The training can help prevent your staff members from being victimized. 

Here are a few subjects that should be covered in the emergency training:

  • Hazard Recognition: Keep all combustible chemicals and materials away from heat-generating and electrical equipment.
  • Prevention: Inspect your power sources regularly and don't overload you extension cords and outlets.
  • Response: Teach your employees how to respond when a fire breaks out. Some subjects that should be covered include how to perform an organized evacuation, operate the fire extinguisher, and set the fire alarm.

Other issues that should be involved in the training include:

-Breathing Apparatus Training

-Fire Extinguisher Training

-Confined Space Entry Training

-Fire Aid Training

Be sure to also have your employee team officials undergo the following Fire Emergency response training:

-Fire Safety Officer Training

-Fire Safety Adviser Training

-Chief and Deputy Chief Warden Training

-Emergency Control Organization Warden Training

-Spill Response Training

-Lay Flat Hose Training

SERVPRO Steps to Restore your Fire Damaged Home!

6/15/2018 (Permalink)

A severe situation is given with any fire damage residential or commercial property. If you try to complete the remediation process on your own, you will often expose yourself to health and safety hazards that may lead to injury. For these reasons and more, call a professional fire damage restoration team like SERVPRO of Walnut is the most prudent course of action when disaster strikes you residential property. Learn more about how remediation experts can assist you with the property restoration process with some informative steps below:

  1. Fire Damage Remediation Techniques:There are many factors and services involved to restore your property following a fire. Some are drying the property, cleaning the HVAC system, rebuilding the damaged structures of the property, and removing non-salvageable goods.
  2. Drying Your Home or Property following a fire is important:Typically, firefighters perform extinguishing work that leaves excessive water in your living space. This standing and hidden water creates the perfect breeding ground for mold if left unattended. To prevent a mold infestation which usually starts within 48-72 hours after water intrusion, SERVPRO of Walnut will extract volumes of water using powerful pumps, and wet vacs. Now additional drying and moisture removal can begin using specialized equipment like air-moving machines and dehumidifiers. 
  3. HVAC System:Residual particulates from a house fire coat the coils and filters of HVAC systems with debris and soot. Soot is not smoke, but an oily by-product of partially com-busted materials like plastics and vinyl. The duct work must also be cleaned and deodorized. Special techniques, along with IICRC and corporate training enable our technicians to complete successfully this wipe down and clean up stage. If this process is done properly, staining, painting, and replacement of drywall and ceilings are minimized, along with your costs.
  4. Structural Repair:When fire damage has comprised structural materials such as trusses, floor joists, drywall, and the electrical or plumbing systems, then the affected areas may have to be replaced. When feasible, repair is done before replacement. Our fire damage restoration experts can complete this work, or we can work and instruct your building contractors on your behalf.
  5. Removing Non-Salvageable Materials:SERVPRO of Walnut utilizes a corporate level developed technology called contents claim inventory service (CCIS) that inventories all household content. Categorizing of these items is then made as salvageable, non-salvageable, or questionable. The CCIS benefits you regarding the claims process with you insurance adjuster. We will help and cooperate with your approval. Fire damaged items beyond repair must be disposed of properly. If not, these items could contaminate other areas of the property.

If a Fire Damage or Water Damage has happened at your residential or commercial property Call SERVPRO of Walnut (909) 598-8400 to assist you right away! 

Smoke and Soot Cleanup Facts

6/15/2018 (Permalink)

Smoke and soot is very invasive and can seep through various cavities within your home, causing hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action. Below are some smoke and soot facts along with different types of smoke. 

Smoke and Soot Facts:

  1. Hot smoke migrates to cooler areas and upper levels of a structure.
  2. Smoke flows around plumbing systems, seeping through the holes used by pipes to go from floor to floor.
  3. The type of smoke may greatly affect the restoration process.

Different Types of Smoke:

There are different types of smoke, wet and dry. As a result, there are different types of soot residue after a fire. Before restoration begins, SERVPRO of Walnut will test the soot to determine which type of smoke damage occurred. The cleaning procedures will then be based on the information identified during pretesting. 

  1. Wet Smoke/ Plastic and Rubber: Low heat, smothering, pungent odor, sticky, smeary. Smoke webs are more difficult to clean.
  2. Dry Smoke/ Paper and Wood: Fast burning, high temperatures, heat rises therefore smoke rises.
  3. Protein Fire Residue/ Produced by evaporation of material rather than from a fire: Virtually invisible, discolors paints and varnishes, extreme pungent odor.

Our Fire Restoration Services

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for the specific conditions. We have the equipment, expertise, and experience to restore your fire and smoke damage. We will also treat your family with empathy and respect your property with care. 

After a Fire Occurs?

6/15/2018 (Permalink)

What to do after a fire:

  • Limit movement in the home to prevent soot particles from being embedded into upholstery and carpets.
  • Keep hands clean so as not to further soil upholstery, walls and woodwork.
  • Place clean towels or old linens on rugs, upholstery and carpet traffic areas.
  • If electricity is off, empty freezer and refrigerator, prop open doors.
  • Clean and protect chrome with light coating of petroleum jelly or oil.
  • Wash houseplants on both sides of leaves.
  • Change HVAC filter
  • Tape double layers of cheesecloth over air registers.

What NOT to do after a fire:

  • Don't attempt to wash any walls or painted surfaces, shampoo carpet or upholstery without contacting us.
  • Don't attempt to clean any electrical appliances that may have been close to fire, heat or water without consulting an authorized repair service.
  • Don't use any canned or packaged food or beverages that may have been stored near the fire, heat or water.
  • Don't turn on ceiling fixtures if ceiling is wet. The wiring may be damaged.
  • Don't send garments to an ordinary dry cleaner. Improper cleaning may set smoke odor.

Water Damage in Commercial Insurance Agency (La Puente, CA)

6/15/2018 (Permalink)

Do you have an emergency plan in place for your business in case disaster strikes?

SERVPRO of Walnut was called out to an insurance agency in the city if La Puente, CA to assist with a water main break that flooded all of their offices and damaged many of their files. 

Did you know about 50% of businesses never open after a disaster? Having back-up storage for important documents is a great way to prepare your business or incidents like this. 

Another way to prepare is to have an Emergency Profile put together for your business with photos, insurance information, emergency contact information, shut-off locations, etc. Don't have the time or money to put one together? No problem! SERVPRO of Walnut can provide you with one for your business for free! Just contact (909) 598-8400.

Water can travel UP drywall!

6/15/2018 (Permalink)

After a slab leak in this home in Walnut two weeks ago water wicked up drywall 2-3ft!

When water damage occurs in your home or business sometimes it is difficult to recognize where the water has traveled to. 

Have you seen those paper towel commercials on television that show how much liquid it can soak up? 

  • Drywall is similar to paper towels. It may not soak up moisture as quickly as paper towels do, but over a period of time you will notice that water can wick up the drywall fairly high after water has touched the bottom of the drywall.  
  • SERVPRO of Walnut has the equipment to detect where the moisture has traveled that you may not be able to see or feel after water damage. For example walls, Floors, cabinetry. It is critical to accurately find where water has traveled to avoid any secondary damages such as mold. 

If you have Water Damage concerns, Contact SERVPRO of Walnut to schedule your free moisture inspection! (909) 598-8400. 

The Do's and Don’ts after a Flooding occurs

6/15/2018 (Permalink)

In the Occurrence of a Flood:

  1. Remove excess water by mopping and blotting.
  2. Wipe excess water from wood furniture after removal of lamps and tabletop items.
  3. Remove and prop wet upholstery and cushions.
  4. Place aluminum foil or wood blocks between furniture legs and wet carpeting.
  5. Turn air conditioning on for maximum drying in summer.

The Don'ts:

  1. Do not leave wet fabrics in place, Hang furs and leather goods.
  2. Do not leave books, magazines or other colored items on wet carpet or floors.
  3. Do not use your house hold vacuum to remove water.
  4. Do not use the television or other household appliances.
  5. Do not turn on ceiling fixtures if ceiling is wet, and keep out of rooms where ceilings are sagging. 

For more information visit: http://www.SERVPROwalnut.com/

The Unnoticed Water

6/15/2018 (Permalink)

Even small water damages have the potential to cause serious structural and indoor air quality issues over time.

The key to avoiding costly future restoration is to handle every water problem as a real threat to your property. SERVPRO of Walnut has the equipment, training and experience to find and dry unseen water before secondary damages occur. The proper equipment makes a measurable difference in reducing the damage expense during a fire or water loss. When time matters, technology and equipment must be counted on to perform. SERVPRO of Walnut will answer your call with rapid action and a full arsenal of drying equipment. Here are a few of the tools we use.

  • Moisture Sensors: are used to detect moisture in carpets, baseboards and walls.
  • Moisture Meters: are used to determine the actual moisture content of various materials. The moisture tester provides accurate readings, allowing SERVPRO of Walnut to monitor the drying process.
  • Thermo Hygrometers: measure temperature and relative humidity. When armed with this information, we can calculate and create an environment most conductive to drying. When facing a contaminated water loss, it is not only important to dry the structure, but the structure must also be disinfected and often deodorized.
  • Ultra Low-Volume (ULV) Foggers: will atomize liquid deodorizing agents, producing a fine mist that can easily penetrate the site where odor-causing residues may accumulate.
  • Thermal Foggers: dispense solvent-based products by creating a dense fog. The fog consists of tiny particles of deodorant solution that attach to and neutralize odor-causing particles. 

A Flooding Can Affect Anywhere

6/15/2018 (Permalink)

According to The National Weather Service (NOAA) "According seventy-five percent of all presidential disaster declarations are associated with flooding" NOAA lists the most common flood hazards in the United States as:

  1. Flash flooding.
  2. River flooding.
  3. Storm surge and coastal inundation from tropical and non-tropical systems.
  4. Burn scars/debris flows (Caused by wildfires)
  5. Ice/debris jams.
  6. Snow-melt.
  7. Dry wash (Caused by heavy rainfall in dry areas).
  8. Dam  Breaks/levee failure.

Just because you haven't experienced a flood doesn't mean you won't in the future. In fact, 20% of all claims paid by The National Flood Insurance Program (NFIP) were for polices in low-risk communities. On average, floods cost $3.5 billion in annual losses in the U.S and commercial flood claims average more than $75,000.

It is always best to be prepared for any scenario of a disaster that may come whether it is floods, rain storms, and flash flooding. SERVPRO of Walnut is always here to help!

Be Prepared For Any Storm

6/15/2018 (Permalink)

Serious weather can happen anytime, anywhere. Each year Americans will endure an average of the following fierce storms:

  1. 10,000 severe thunderstorms
  2. 5,000 floods or flash floods
  3. 1,000 tornadoes 
  4. 2 land-falling deadly hurricanes  

Approximately 98% of all presidential declared disasters are weather-related, leading to around 500 deaths per year and nearly $15 billion in damage. Knowing your risk of severe weather, taking action and being an example are just a few steps you take to be better prepared to save your life and assist in saving the lives of others.

  • Know Your Risk: The first step to becoming weather-ready is to understand the type of hazardous weather that can affect where you live and work, and how the weather could impact you, your business and your family. Check the weather forecast regularly, obtain a NOAA weather radio, and learn about Wireless Emergency Alerts. Severe weather comes in many forms and your shelter plan should include all types of local hazards.
  • Take Action: Take the next step in severe weather preparedness by creating a communications plan for your home and business. Put together or purchase an emergency kit. Keep important papers and valuables in a safe place.
  • Be an Example: Once you have taken action to prepare for severe weather, share your story with co-workers, family and friends on Facebook, Twitter or Instagram. Your preparedness story will inspire others to do the same. 

Examples of items that should be in your Supply Kit:

-Water (one gallon per person, per day)

-Food (non-perishable 3-day supply)

-Manual can opener

-Battery operated radio, preferable a NOAA weather radio

-Flashlight and extra batteries

-First Aid Kit

-Whistle to signal for help

Please visit http://www.redcross.org to see more items that are essentially necessary and how to create your Supply Kit!

The Difference between Flood Watching and Warning

6/13/2018 (Permalink)

What is the difference between a flood watch and a flood warning issued by the national weather service?

  • Flash Flood Warning: Take Action!A flash flood warning is issued when a flash flood is imminent or occurring. If you are in a flood prone area move immediately to high ground. A flash flood is a sudden violent flood that can take from minutes to hours to develop. It is even possible to experience a flash flood in areas not immediately receiving rain.
  • Flood Warning: Take Action! A flood warning is issued when the hazardous weather event is imminent or already happening. A flood warning is issued when flooding is imminent or occurring.
  • Flood Watch Be Prepared: A flood watch is issued when conditions are favorable for a specific hazardous weather event to occur. A flood watch is issued when conditions are favorable for flooding. It does not mean flooding will occur, but it is possible.
  • Flood Advisory Be Prepared: A flood advisory is issued when a specific weather event is forecast to occur may become a nuisance. A flood advisory is issued when flooding is not expected to be bad enough to issue a warning. However, it may cause significant inconvenience, and if caution is not exercised, it could lead to situations that may threaten life and/or property. 

For more information visit: http://www.floodsafety.noaa.gov/

What if your residential or commercial property sustains flood damage?

6/12/2018 (Permalink)

It’s tragic when a flood brings devastation and water damage to your home. But rapid water removal, clean up and repairs certainly must get under way for your home to get back to normal with minimal losses. Safety is a top priority. After the flood damage, evaluation of the home's safety issues must be completed before you dare to enter your home again. 

In times like this is when it's best to call your insurance company or agent to ascertain if you are covered under your standard home owner's policy or if you do possess flood insurance. An insurance adjuster will be dispatched to your property to inspect the damage and eventually offer a settlement. Ask for help in retaining a competent water damage restoration company like SERVPRO of Walnut. We can assess and document all water damaged items, help you with your claims and paperwork, and expedite the water removal and restoration. We can check your home for structural damage and any possible electrical issues since water and electricity are a dangerous duo. This inspection will indicate to you the severity of the water damage that your home has suffered and any potential health issues you may have to address during the process of getting the flood damage repairs done on your home. 

Once you have done the documentation and the adjuster has done his inspection, then the clean up starts to get under way. The home needs to be made dry and needs to be cleaned up as soon as possible to prevent any other damage from occurring. This will also lessen the likelihood of mold and mildew growth. Contamination is given if the flooding is the result of groundwater intrusion, whether from rain, bodies of water, or a sewage blockage. Do not attempt to clean and sanitize on your own. The potential for future illness is too great. 

It's wise to call the professionals from SERVPRO of Walnut; because we can immediately begin to pump out the water and mitigate on-going water damage, and they have the skill and knowledge. Along with the professional equipment required to start and complete the entire restoration process for you. 

Be Sure to Clean Your Gutters!

6/12/2018 (Permalink)

During long summer days, it's easy to forget that there is always a possibility of a downpour! Air conditioning maintenance and Air Duct cleaning are essential for any home. Do not neglect the outside, summer rains can bring high damaging winds that dislodge branches from trees which may look to find a new home on top of yours. So, it's definitely essential after any storm to inspect your rain gutters, all you would need is a ladder, gloves, protective goggles, a water hose and a scoop.  

There are 3 easy steps to clean your gutters:

  1. Use a ladder to reach your gutters and begin to scoop, start from the end closest to the drain outlet. For faster cleanup in the end, toss the offending material into a bucket on the ground.
  2. With a water hose in tow, spray a steady stream of water through the gutters towards the drain outlet. This is much easier using a hose with a pressure gauge for high and low power, but any will work just as well.
  3. Make sure to check your drain pipes for any blockages. Hopefully any potential blocks are minimized by scooping out the debris before it makes it into the pipes. However, there are instances where the rain storms forced material into the pipes. If you see a trickle instead of a flow coming from your pipes, use the hose at the top of the gutter and spray directly into the outlet. For harder to reach items, try a plumber's snake.

For more tips for your home visit: hometips.com

Does Your Family Have an Emergency Plan?

6/12/2018 (Permalink)

Developing a Family Emergency Plan Before a catastrophic event is crucial in making sure your family is safe. We at SERVPRO of Walnut realize this and love to help!

Is My Family Prepared?

That is the first question you need to ask to keep your family safe. If the answer is yes, you are a step ahead. If the answer is no, then follow the steps below to ensure the safety of your family!

  1. Sit down as a family and decide how each person will be contacted, where you will meet, and where you will evacuate if instructed by officials. The Information below will help you fill out your Family Emergency Plan.
  2. Record your out-of-town contact if your family is separated.
  3. Choose a family meeting place right outside your home in case of a sudden emergency, like a fire. Choose a regional location in case family members are not together. 
  4. Put together your Disaster Supply Kit. This will include the basics like, food, water, and first aid to last your family for 3 days, and include some activities for children such as books or deck of playing cards.

For more information feel free to Visit: http://kidsgetaplan.com/

Here is Some Tips from the Red Cross for Spring Weather

6/12/2018 (Permalink)

Spring can sometimes bring some severe weather, which can mean heavy rain, flash flooding, damaging winds and tornadoes. The American Red Cross Offers safety steps to follow if you area is affected.

Follow These Lifesaving Safety Steps:

Thunderstorm Safety Steps; Thunderstorms injure an average of 300 people every year and cause about 80 fatalities. Here are the top thunderstorm safety steps you should follow.

  1. If you can hear thunder, you are close enough to the storm to be struck by lightning. Go to a safe shelter immediately.
  2. As the storm approaches, take shelter in a building.
  3. If you are driving, pull off the roadway and park. Stay in the car with the windows closed and turn on the emergency flashers. Avoid touching metal or other surfaces that conduct electricity in and outside of the vehicle.
  4. If you are inside, unplug appliances and avoid using the telephone or any electrical appliances. Avoid taking a bath or shower, or running water for any other purpose.
  5. If you are caught outside and cannot each a safe building, avoid high ground, water, tall, isolated trees and metal objects such as fences or bleachers. Picnic shelters, dugouts and sheds are not safe.

Flooding; Heavy rains could fill rivers and streams, bringing flooding to the area. If your neighborhood is threatened with the possibility of flooding, here are some things you should do.

  1. Be prepared to evacuate at a moment's notice. When a flood or flash flood warning is issued by your area, head for higher ground and stay there.
  2. Stay away from flood waters.
  3. If you come upon a flooded road while driving, turn around and go another way. If you are caught on a flooded road and waters are rising rapidly around you, get out of there quickly and move to higher ground. Most cars can be swept away by less than two feet of moving water.
  4. Keep children out of the water.
  5. Be especially cautious at night when it is harder to recognize flood danger.

If you would like to learn more about how to stay safe during a storm Visit the Red Cross Website: http://www.redcross.org/

Restoring your Commercial Property after a Water Damage event

6/12/2018 (Permalink)

Flooding and water damage events at walnut commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we're dealing with a relatively small water cleanup scenario or a large scale event, we work quickly to assess each unique situation and isolate the damaged area. In many instances, normal operation can continue in a temporary space while we restore your facility. 

Restoring Commercial Properties Presents Unique Challenges:

-Our professionals are trained to be mindful off legal and environmental concerns and strive to fully restore the damaged area while working within budgetary constraints. We understand that every hour spent cleaning up is an hour of lost revenue and productivity. So when an emergency a situation arises in your business, give us a call and we'll be there fast with the help you need. 

About SERVPRO of Walnut:

SERVPRO of Walnut specializes in the cleanup and restoration of commercial and residential property after a water damage event. Our staff is highly trained in property damage restoration. From initial and ongoing training at SERVPRO's corporate training facility to regular IICRC-industry certification, rest assured our staff is equipped with the knowledge to restore your property.

Humidity in the Home Can Lead To the Risk of Mold Infestations

6/8/2018 (Permalink)

Consistent use of your shower, as well as cooking and cleaning appliances can cause mold to spread throughout your property. There are several ways for this type of infestation to run rampant in your home, but what is it, and how can you help decrease exposure? 

If you suspect that your home has mold damage, you should locate a certified professional to assist with the repairs and cleaning before things get out of hand. SERVPRO of Walnut is more aware of molds and fungi, it is our responsibility to understand them, find out why they exist and get the proper help to control the spread in any home. 

  • We experience new species regularly: No one knows how many types there are, yet. Molds exist both indoors and outdoors, within our environment, in the air that we breathe, the food and water that we consume, everywhere around us. We also know that various types of airborne molds and spores may cause health effects in certain people if exposed to the right quantity.
  • We have also learned that mold and fungus can grow at the highest rate when inside of warm, damp, humid environments, and spread quickly through the reproduction of microscopic spores. They can even survive harsh dry or cold environments that limit or completely stop normal mold growth, mainly waiting for the right conditions to exist. 
  • Mold growth inside of your home is controllable: It is when things get out of control that you need professional help from a company like SERVPRO. We can help you learn how to control your humidity levels inside and properly ventilate your showers and cooking areas to prevent growth from forming.

SERVPRO of Walnut technicians can also help you learn which products to use for cleaning smaller contaminated areas. However, when the area exceeds 10 square feet, professional assistance may be necessary to clean the area and mitigate damages properly. It is unlikely that you have the experience or equipment needed to handle a job larger size and most homeowner’s find that they make the problem bigger by attempting to do it themselves. We suggest leaving grappling with mold in the hands of the professionals. 

Mold Safety Tips

6/8/2018 (Permalink)

If you see visible mold, do not disturb it. You can inadvertently spread the mold infestation throughout your home. When mold is disturbed, the mold can release microscopic mold spores which become airborne and can circulate throughout your home. 

Do:

  1. Stay out of affected areas.
  2. Turn off HVAC systems and fans.
  3. Contact SERVPRO of Walnut for mold remediation services.

Don't:

  1. Don't touch or disturb the mold. 
  2. Don't blow air across any surfaces with visible mold growth. 
  3. Don't attempt to dry the area yourself
  4. Don't spray bleach or other disinfectants on the mold.

Our Mold Remediation Services

SERVPRO of Walnut specializes in mold cleanup and restoration; in fact it's a cornerstone of our business. Our crews are highly trained restoration professionals that use specialized equipment and techniques to properly remediate your mold problem quickly and safely.

Do you have a Leak in Your Home?

6/8/2018 (Permalink)

A Water Leak Can Cause Mold

  • A leaky faucet in your home can be very annoying, but it has the potential to be much more than an annoyance. The moisture caused by leaks can make your home into perfect environment for mold growth in spring. Mold spores may cause health effects and can grow rapidly if you fail to notice a leak shortly after it starts, especially in humid climates. Knowing the risks that mold presents and quickly fixing your water leaks can help to protect your home from mold growth.

About Mold Growth

Mold Growth will begin in areas of your home that are wet. The mold spores will land on moist surfaces and then start to germinate. The Materials on which mold can grow include:

  • Sheetrock
  • Tile
  • Painted Surfaces
  • Carpet
  • Wood

Indications of Mold Growth due to water Leaks

If you see black and white spots in the area of the leak, this is a sign that you have mold. Kitchens and basements are some of the areas in your home where there is a high risk of mold growth as these areas are prone to leaks. It is therefore important that you properly maintain your plumbing fixtures.

Preventing Mold Growth after Fixing Leaks

If you discover a water leak, have it fixed as soon as possible to minimize the potential for mold growth. After the leak has been fixed, use a mild detergent to wash the area and then allow it to dry completely. After it has dried, thoroughly wipe the area with bleach to kill any spores present. Boric acid is also effective for killing mold spores and can be used as a substitute for bleach. BE SURE! To keep kids and pets out of the area while handling chemicals.

If you see mold and are concerned call The SERVPRO of Walnut Professionals (909) 598-8400.

Be Winter Ready For Your Home or Business

5/31/2018 (Permalink)

Cold weather can have a huge impact on your home or business, if you are not properly prepared. Whether it is heavy rain, freezing temperatures, damaging winds, sleet or snow, all can cause serious and costly property damage. While you cannot control the weather, you can take the sting out of winter weather.

To help prevent costly damages due to weather, consider taking the following precautions to protect your property before colder weather hits.

  • Check your business property for downed tree limbs and branches. Weather, such as wind, heavy rain, ice and snow, can cause branches to fall. This could cause damage to the property and potentially cause personal injuries. 
  • Roofs, water pipes and gutters should all be inspected to ensure they are in proper order. Gutter downspouts should direct away from your building. Clear gutters of debris that may have gathered during the fall. Leaves and other obstructions can lead to a destructive effect, that can lead to roof damage and interior water problems.
  • Inspect property, especially walkways and parking lots, for proper drainage to alleviate flood hazard potential.
  • Inspect all handrails, stairwells and entryways to address and correct potential slippery or hazardous areas. Install mats or non-slip surfaces and post caution signs where water could be present.
  • Protect water pipes from freezing by simply allowing water to drip when temperatures dip. If pipes are under a cabinet, leave the cabinet doors open allowing warm inside air to circulate around the pipes. If the building has outdoor faucets, consider shutting water off at the main valve in the basement or crawlspace. Once the valve is off, open the outdoor faucet to ensure it drains, preventing any remaining water from freezing in the pipe.

Restoring Your Walnut Commercial Property After A Water Damage

5/23/2018 (Permalink)

Commercial Water Damages Can Present Some Challenges:

Flooding and water damage events in Walnut commercial properties are often complex with numerous issues that require a knowledgeable and flexible response. Whether we're dealing with relatively small water cleanup scenario or a large scale event, we work quickly to asses each unique situation and isolate the damaged area. In many instances, normal operation can continue in a temporary space while we restore your facility. 

Restoring Commercial Properties Presents Unique Challenges:

Our professionals are trained to be mindful of any legal and environmental concerns and strive to fully restore the damage, while working within your budgetary constraints. We understand that every hour spent cleaning up is an hour that can be lost in revenue and productivity. When an emergency situation arises in your business, give SERVPRO of Walnut a call and we will there to assist.

Mold and You?

5/23/2018 (Permalink)

It doesn’t matter where you go; there is most likely going to be some form of mold there. Mold can exist in the air or on surfaces due to there being excessive moisture.

Your Health

For people who are sensitive to mold, it can cause:

  • Nasal Stuffiness
  • Throat Irritation
  • Coughing or Wheezing 
  • Eye Irritation
  • Skin Irritation

People with mold allergies or immune-compromised people, can avoid this by taking extra steps.   

Controlling Mold 

In your home, you can control mold growth by the following:

  • Controlling Humidity Levels
  • Quickly Fixing Leaky Roofs and Pipes
  • Thoroughly Cleaning and Drying After Flooding
  • Ventilating Laundry, Cooking, and Storage Areas.

Worried about mold? You can Contact us SERVPRO of Walnut (909)-598-8400, For an inspection of suspect growth!

Is Mold Dangerous?

3/13/2018 (Permalink)

What is the usual cause of mold?

Water damage is a common cause of mold formation in a home or business. Since mold spores are everywhere, mold can begin forming within 48 hours if the conditions are right. Mold only needs moisture, warmth and a porous surface in order to thrive. If a leak is found and stopped quickly enough, the mold may not have enough time to develop. In most water damage situations where the leak has been ongoing for a long period of time, the infestation of mold becomes clear: damaged drywall or carpet will be lined with dark patches that are easily visible to the naked eye.

What If Mold Goes Unseen for years?

Sometimes, the leaks are out of sight and the mold is allowed to grow and breed for months or years. This leads to people living in a home where there is mold growing inside of a wall or in their attic without knowing. Fortunately, the health hazards associated with mold are overstated.

It is generally believed that mold is extremely toxic and can cause serious illness to those exposed to it. However, mold is everywhere; depending on where someone lives, there can be dozens of different types of mold spores floating in the air. Out of the thousands if different types of classified molds, only a few dozen are actually harmful to humans.  Most likely, the mold found in homes is non-toxic. As long as no one in the household has serious allergies, it is possible for people to live in a home with mold for a long time.

Despite posing no significant health hazards, mold can still cause other problems. Mold growing on drywall or wood can significantly weaken the structural integrity of a wall or beams, which can lead to much costly repairs if a wall should collapse. Slime mold is also capable of causing problems by clogging pipes if they are not cleaned and sanitized, which in turn can lead to the average water damage scenario. Typically, homeowner's insurance will not cover the damage because long-term mold damage often falls under gradual damage that is the homeowner’s responsibility to fix as part of their regular home maintenance and upkeep. While companies that offer specific mold insurance developed to cover the gaps where homeowner's insurance does not, they are often expensive. The initial upfront cost might not be less than simply hiring a remediation company.   

Fortunately, with proper maintenance, mold is typically not a recurring problem. Proper maintenance and ventilation will prevent future infestations.

Flood Safety Tips

2/16/2018 (Permalink)

Ready is a perfect resource to assist with any weather disaster tips.

Flooding is a temporary overflowing of water onto the land that is normally dry. Flooding may happen with only a few inches of water, or it may cover a house to the rooftop. There are many possible causes of floods including heavy rain or snowmelt, coastal storms and storm surge, waterway overflow from being blocked with debris or ice, or overflow of levees, dams, or waste water systems, flooding can occur slowly over many days or happen very quickly with little or no warning, called flash floods.

Basic Safety Tips:

  • Avoid walking or driving through flood water.
  • Do not drive over bridges that are over fast-moving floodwaters. Floodwaters can scour foundation material from around the footings and make the bridge unstable.
  • Just 6 inches of moving water can knock you down, and one foot of moving water can sweep your vehicle away.
  • If there is a chance of flash flooding, move immediately to higher ground.
  • If floodwaters rise around your car but the water is not moving, abandon the car and move to higher ground. Do not leave the car and enter moving water.
  • Avoid camping or parking along streams, rivers, and creeks during heavy rainfall. These areas can flood quickly and with little warning.

After a Flood:

  • Return home only when authorities say it is safe.
  • Be aware of areas where floodwaters have receded and watch out for debris. Floodwaters often erode roads and walkways.
  • Do not attempt to drive through areas that are still flooded.
  • Avoid standing water as it may be electrically charges from underground or drowned power lines.
  • Photograph damage to your property for insurance purposes.

Did You Know Water Damage Has a Timeline!

2/2/2018 (Permalink)

Flooding and water emergencies don't wait for regular business hours and neither do we. SERVPRO of Walnut provides cleaning and restoration services 24 hours a day, 7 days a week (Including all holidays).

Faster To Any Size Disaster                                          

Flooding and water damage is very invasive. Water quickly spreads throughout your home and gets absorbed into floors, walls, furniture, and more. SERVPRO of Walnut arrives quickly and starts the water extraction process almost immediately. This immediate response helps to minimize the damage and the cleaning and restoration costs.

Need Emergency Service? Call us 24/7 SERVPRO of Walnut 909-598-8400.

Water Damage Timeline

Within Minutes:

  • Water quickly spreads throughout your property, saturating everything in its path.
  • Water is absorbed into walls, floors, upholstery and belongings.
  • Furniture finishes may bleed, causing permanent staining on carpets.
  • Photographs, books and other paper goods start to swell and warp.

Hours 1-24:

  • Drywall begins to swell and break down.
  • Metal surfaces begin to tarnish.
  • Furniture begins to swell and crack.
  • Dyes and inks from cloth and paper goods spread and stain.
  • A musty odor appears.

48 Hours to 1 Week:

  • Mold and mildew may grow and spread.
  • Doors, windows and studs swell and warp.
  • Metal begins to blister.
  • Furniture warps and shows signs of mold.
  • Paint begins to blister.
  • Wood flooring swells and warps.
  • Serious biohazard contamination is possible.

More Thank 1 Week:

  • Restoration time and cost increase dramatically; replacing contaminated materials and structural rebuilding may be extensive.
  • Structural safety, mold growth and biohazard contaminants pose serious risks to occupants.

Do You Know How to Prepare For an Evacuation?

1/31/2018 (Permalink)

Due to the recent devastating fires, it's best to be prepared in case of an evacuation. An evacuation can require immediate action. Here are a couple of steps from the CAL FIRE Ready for Wildfire, that can help you.

How to prepare for an Evacuation:

Inside the house

  • Shut all windows and doors, leaving them unlocked.
  • Remove flammable window shades, curtains and close metal shutters
  • Remove lightweight curtains
  • Move flammable furniture to the center of the room, away from windows and doors.
  • Shut off gas at the meter; turn off pilot lights.
  • Leave your lights on so firefighters can see your house under smoky conditions.
  • Shut off the air conditioning.

Outside

  • Gather up flammable items from the exterior of the house and bring them inside (Patio furniture, children's toys, door mats, trash cans, etc.) or place them in your pool.
  • Turn off propane tanks.
  • Move propane BBQ appliances away from structures.
  • Connect garden hoses to outside water valves or spigots for use by firefighters. Fill water buckets and place them around the house.
  • Don't leave sprinklers on or water running, they can affect critical water pressure.
  • Have a ladder available and place it at the corner of the house for firefighters to quickly access your roof.
  • Patrol your property and monitor the fire situation. Don't wait for an evacuation order if you feel threatened.

Animals

  • Locate your pets and keep them nearby.
  • Prepare farm animals for transport and think about moving them to a safe location early.

Are you prepared for a Landslide?

1/18/2018 (Permalink)

Landslides have occurred in almost every state and can cause significant damage. Due to the recent catastrophic mudslides/ Landslides. Having some knowledge on what to do before or during can help your family greatly. The American Red Cross offers great steps you can take. Here are a few.

Before:

What should I do if I live in an area at risk from landslides?

  • Learn about local emergency response and evacuation plans.
  • Talk to everyone in your household about what to do if a landslide occurs.
  • Create and practice an evacuation plan for your family and your business.
  • Assemble and maintain an emergency preparedness kit.
  • Become familiar with the land around where you live and work so that you understand your risk in different situations.
  • Watch the patterns of a storm water drainage on slopes near your home, especially where runoff water converges.

During:

What should I do if a landslide is occurring or likely to occur?

  • If you suspect immediate danger, evacuate immediately. Inform affected neighbors if you can, and contact your public works, fire or police department.
  • Listen for unusual sounds that might indicate moving debris, such as trees cracking or boulders knocking together.
  • If you are near a stream or channel, be alert for any sudden increase or decrease in water flow and notice whether the water changes from clear to muddy. Such changes may mean there is debris flow activity upstream so be prepared to move quickly.
  • Be especially alert when driving- watch for collapsed pavement, mud, fallen rocks and other indications of possible debris flow.
  • If you are ordered or decide to evacuate, take your animals with you.

After:

What should I do after a landslide?

  • Stay away from the slide area. There may be danger of additional slides.
  • Check for injured and trapped persons near the slide, without entering the direct slide areas. Direct rescuers to their locations.
  • Help a neighbor who may require special assistance-infants, elderly people, and people with disabilities. Elderly people and people with disabilities may require additional assistance. People who care for them or who have large families may need additional assistance in emergency situations.
  • Listen to local radio or television stations for the latest emergency information.
  • Watch for flooding, which may occur after a landslide or debris flow. Floods sometimes follow landslides and debris flows because they may both be started by the same event.
  • Look for and report broken utility lines to appropriate authorities. Reporting potential hazards will get the utilities turned off as quickly as possible, preventing further hazard and injury.

Are You Ready for The Rain?

1/18/2018 (Permalink)

When it rains in California, it falls. Knowing what to watch out for or avoid during the rains is a great asset to have. The LA County Website has some tips on what to avoid whether outside or in.

When Outside

  1. Avoid areas subject to sudden flooding. If you are caught outdoors during a heavy rain and flood climb to high ground and stay there.
  2. Stay back from rushing water, as during flash floods water can increase suddenly.
  3. If you come upon a flowing stream where water is above your ankles, STOP! Turn around and go another way.
  4. Don't walk through flooded areas, as little as six inches of moving water can knock you off your feet.
  5. Stay away from downed power lines and electrical wires. Electric current passes easily through water.

In Your Home

  1. If power is out, use flashlights and battery lanterns (Do not use flammable or gas lanterns).
  2. Check for gas leaks- If you smell gas or hear blowing or hissing noise, open a window and quickly leave the building. Turn off the gas at the outside main valve if you can and call the gas company from a neighbor’s home. If you turn off the gas for any reason, it must be turned back on by a professional.
  3. Look for electrical system damage- If you see sparks or broken or frayed wires, or if you smell hot insulation, turn off the electricity at the main fuse box or circuit breaker. If your power is off, keep it off, until an electrician has inspected your system for safety.
  4. Floodwaters pick up sewage and chemicals from roads, farms and factories. If your home has been flooded, protect your family's health by cleaning up your house right away. Throw out foods and medicines that may have met floodwater.

Be Prepared For a Fire

1/17/2018 (Permalink)

A homeowner should always have a list or plan for an instance of a possibility of a fire happening. Here are some great tips from the American Red Cross.

7 Ways to Prepare for a Home Fire:

  1. Install the right number of smoke alarms. Test them once a month and replace the batteries at least once a year.
  2. Teach children what smoke alarms sound like and what to do when they hear one.
  3. Ensure that all household members know two ways to escape from every room of your home and know they family meeting spot outside of your home.
  4. Establish a family emergency communications plan and ensure that all household members know who to contact if they cannot find one another.
  5. Practice escaping from your home at least twice a year. Press the smoke alarms test button or yell "Fire" to alert everyone that they must get out.
  6. Make sure everyone knows how to call 9-1-1.
  7. Teach household member s to STOP, DROP and ROLL if their clothes should catch on fire.

Develop Fire Safety Habits:

  • Keep items that can catch on fire at least three feet away from anything that gets hot such as space heaters.
  • If you smoke, take precautions. Smoke outside or choose fire safe cigarettes. Never smoke in bed, when drowsy or medicated, or if anyone in the home is using oxygen.
  • Use deep, sturdy ashtrays and douse cigarette and cigar butts with water before disposal.
  • Talk to children regularly about the dangers of fire, matches and lighters and keep them out of reach

Have a Safe Holiday Season

12/25/2017 (Permalink)

Being safe during the Holiday season especially in Christmas is important and the NSC safety tips that will help avoid any dangers.

Even Angel Hair can Hurt

  • "Angel hair" made from spun glass, can irritate your eyes and skin; always wear gloves or substitute non-flammable cotton.
  • Spraying artificial snow can irritate your lungs if inhaled; follow directions carefully.
  • Decorate the tree with your kids in mind; move ornaments that are breakable or have metal hooks toward the top.
  • Always use the proper step ladder; don't stand on chairs or other furniture.
  • Lights are among the best parts of holiday decorating; make sure there are no exposed or frayed wires, loose connections or broken sockets.

Candles and Fireplaces

  • Never leave burning candles unattended  or sleep in a room with a lit candle
  • Keep candles out of reach of children
  • Make sure candles are on stable surfaces
  • Don't burn candles near trees, curtains or any other flammable items
  • Don't burn trees, wreaths or wrapping paper in the fireplace
  • Check and clean the chimney and fireplace area at least once a year

Turkey Fryers

NSC discourages the use of turkey fryers at home and urges those who prefer fried turkey to seek out professional establishments or consider a new oil-less turkey fryer. But for those don't heed that advice, please follow these precautions:

  • Set up the fryer more than 10 feet from the house and keep children away
  • Find flat ground; the oil must be even and steady to ensure safety
  • Use a thawed and dry turkey; any water will cause the oil to bubble furiously and spill over
  • Fryer lid and handle can become very hot and cause burns
  • Have a fire extinguisher ready at all times

Don't Give the Gift of Food Poisoning

The U.S department of Health and Human Services provides some Holiday food safety tips. Here are a few:

  • Do not rinse raw meat and poultry before cooking
  • Use a food thermometer to make sure meat is cooked to a safe  temperature
  • Refrigerate food within two hours
  • Thanksgiving leftovers are safe for four days in the refrigerator
  •  Bring sauces, soups and gravies to a rolling boil when reheating
  • When storing turkey, cut the leftovers in small pieces so they will chill quickly
  • Wash your hands frequently when handling food

The 12 ways to Health-CDC

12/24/2017 (Permalink)

The CDC created this wonderful 12 days to Health Holiday song to keep people aware and safe during the holidays with a fun twist. This would be a great asset to show the family during the holidays.

  1. The first way to health, said the CDC to me

Wash hands to be safe and healthy

  1. The second way to health, said the CDC to me

Bundle up for warmth, and wash hands to be safe and healthy.

   3. The third way to health, said CDC to me

Manage stress, bundle up for warmth, and wash hands to be safe and healthy.

   4. The fourth way to health, said CDC to me

Don't drink and drive, manage stress, bundle up for warmth, and wash hands to be safe and healthy.

   5. The fifth way to health, said the CDC to me

Be smoke-free, don't drink and drive, manage stress, bundle up for warmth, and wash hands to be safe and health.

   6. The sixth way to health, said the CDC to me

Fasten belts while driving, be smoke-free, don't drink and drive, manage stress, bundle up for warmth, and wash hands to be safe and healthy.

   7. The seventh way to health, said the CDC to me

Get exams and screenings, fasten belts while driving, Be smoke-free, don't drink and drive, manage stress, bundle up for warmth, and wash hands to be safe and healthy. 

   8. The eighth way to health, said the CDC to me

Get your vaccinations, get exams and screenings, fasten belts while driving, BE SMOKE-FREE, don’t drink and drive, manage stress, bundle up for warmth, and wash hands to be safe and healthy.

    9. The ninth way to health, said the CDC to me

Monitor the children, get your vaccinations, get exams and screenings, fasten belts while driving, BE SMOKE-FREE, don’t drink and drive, manage stress, bundle up for warmth, and wash hands to be safe and healthy.

   10. The tenth way to health, said the CDC to me

Practice fire safety, monitor the children, get your vaccinations, get exams and screenings, fasten belts while driving, BE SMOKE-FREE, don’t drink and drive, manage stress, bundle up for warmth, and wash hands to be safe and healthy.

   11. The eleventh way to health, said the CDC to me

Prepare dinner safely, practice fire safety, monitor the children, get your vaccinations, get exams and screenings, fasten belts while driving, BE SMOKE-FREE, don’t drink and drive, manage stress, bundle up for warmth, and wash hands to be safe and healthy.

   12. The twelfth way to health, said the CDC to me

Eat well and get moving,  prepare dinner safely, practice fire safety, monitor the children, get your vaccinations, get exams and screenings, fasten belts while driving, BE SMOKE-FREE, don’t drink and drive, manage stress, bundle up for warmth, and wash hands to be safe and healthy.

Video: https://www.youtube.com/watch?v=hCebthk9b2A

Thanksgiving Day Safety Tips!

11/23/2017 (Permalink)

Happy Thanksgiving! It is always good to be safe around the holidays and The American Red Cross has some fantastic tips for the family to travel and cook safe during this wonderful holiday. 

Travel Safety- If plans include driving, travelers should check the weather along their route and plan for travel around any storms that may be coming. Everyone should use their seat belts and no one should drink and drive. Drivers should be well rested, alert and give their full attention to the road. Other driving tips include:

  • Follow the rules of the road- observe the speed limit.
  • Use caution in work zones.
  • Make frequent stops. During long trips, rotate drivers.
  • Don't follow another vehicle too closely.
  • Clean your headlights, taillights, signal lights and windows to help you see, especially at night.
  • Turn your headlights on as dusk approaches, or if you are using your windshield wipers due to inclement weather.

Cooking Safety- Cooks should avoid wearing loose clothing or dangling sleeves while preparing the holiday meal. Never leave the stove unattended-If the cook has to leave the kitchen even for a short time, they should turn off the stove. More cooking safety steps are:

  • Check food regularly.
  • Use a timer as a reminder that the stove and oven is on.
  • Keep children and pets away from the cooking area. 
  • Keep anything that can catch fire- pot holders, oven mitts, wooden utensils, paper or plastic bags, food packaging and towels or curtains-away from the stove, oven or any other appliance in the kitchen that generates heat.
  • Clean cooking surfaces on a regular basis to prevent grease buildup.
  • Consider purchasing a fire extinguisher to keep in the kitchen.
  • Always check the kitchen before going to bed or leaving the home to make sure all stoves, ovens, and small appliances are turned off.

All of us here at SERVPRO of Walnut wish everyone a happy and healthy Thanksgiving!

Thanksgiving Pet Safety

11/20/2017 (Permalink)

Thanksgiving is just around the corner and the AVMA (American Veterinary Medical Association)  has some great pet safety tips for you and your family to use during this joyous holiday.

Poison Risks: 

  • Keep the feast on the table-  Eating turkey or turkey skin sometimes even a small amount can cause a threatening condition in pets known as pancreatitis. Fatty foods are hard for animals to digest, and many foods that are healthy for people are poisonous to pets like onions, raisins and grapes. 
  • No pie or other desserts for your pooch-Chocolate can be harmful for pets, even though many dogs find it tempting and will sniff it out and eat it. The artificial sweetener called xylitol (commonly used in gum and sugar-free baked goods) also can be deadly if consumed by dogs or cats.
  • Yeast dough can cause problems for pets- Including painful gas and potentially dangerous bloating. 
  • Put the trash away where your pets can't find it- A turkey carcass sitting out on the carving table, or left in a trash container that is open or easily opened, could be deadly to your family pet. Dispose of turkey carcasses and bones in a covered, tightly secured trash bag placed in a closed trash container outdoors. 
  • Be careful with decorative plants- Don't forget that some flowers and festive plants can be toxic to pets. These include Amaryllis, Baby's breath, Sweet William, some ferns, Hydrangeas and more. The ASPCA offers lists of plants that are toxic to both dogs and cats, nut the safest route is simply to keep your pets away from all plants and table decorations.

For more essential information you can Visit The AVMA and ASPCA website. 

Do you have fire damage?

11/16/2017 (Permalink)

Even if burns are not very deep, a fire can leave obvious visual blemishes across a home. Stains and burn marks can happen to any material, from wallpaper to wood to glass to laminate, and each of these materials and types of burns can require a different approach to clean up properly. Our SERVPRO of Walnut technicians are trained extensively and have access to tools that ensure that every job gets done right the first time. We are also part of a national network for disaster mitigation.

Burn Marks:

-Many burns from a fire damage are virtually harmless for the building in question. Aside from discoloration and perhaps a layer of smoke residue, these burns have done very little to degrade the material they coat. Typically, these are easy for our technicians to deal with, requiring only a thorough cleaning with professional grade detergents, hand tools, sponges and repainting.

Smoke Staining:

-Some types of smoke may leave stains on various materials, especially when mixed with water. Smoke can be tough to remove without damaging many materials. To name a few materials, upholstery, wood, carpet, fabric, and tile grout all require careful attention to adequately and safely clean away the smoke. Smoke and soot can dig deep into a material, sometimes requiring thorough washing or dry cleaning to remove effectively. The nature of the smoke, whether it is wet or dry, is a key factor in utilizing correct IICRC best practices for restoration. We realize the acidic nature of this com-busted residue and how pitting can harm many surfaces. 

Deeper Burns:

-When a fire has burned around an object or surface, it usually causes both visual and structural damage. Materials are often heavily degraded or deformed and discoloration is typically pervasive. Again, different materials can require different approaches, with flammables such as wood, fabric and upholstery requiring especially extensive restorations or perhaps replacement. 

Mold?

11/8/2017 (Permalink)

Mold is one of those bacteria's that can be all around us looking for a nice place to settle and grow. Houses are warm and are usually made with wood and paper, all the things that mold spores are seeking. Introduce some water and we have the third element which now leads to growth. 

Kitchens are notorious for leaks and things that happen involving water. The cabinets keep these things hidden. When was the last time you moved all those bags, cleaners and other stuff that lies under your kitchen sink to look for leaks and mold growth? we don't and by the time we find it, it's too late.

This is sometimes a case of a leak in the drain coming from the upstairs behind the dishwasher. Never was this noticed until water became visible, which by then was too late. When we removed the kitchen cabinets, you can see how the mold spread to the left and right side behind the cabinets. None of this was able to be seen.

SERVPRO of Walnut is here to help and are just a call away! (909) 598-8400.

Some Halloween Safety Tips

10/25/2017 (Permalink)

Halloween is just around the corner and is definitely an exciting time for the kids and family. Here are some safety tips from AAP(American Academy of Pediatrics) that your family can use to have a safe and fun filled Halloween.

All Dressed up:

  • Plan costumes that are bright and reflective. Make sure that shoes fit well and that costumes are short enough to prevent tripping, entanglement or contact with flame.
  • Consider adding reflective tape or striping to costumes and trick-or-treat bags for greater visibility.
  • Because masks can limit or block eyesight, consider non-toxic makeup and decorative hats as safer alternatives. Hats should fit properly to prevent them from sliding over eyes. Makeup should be tested ahead of time on a small patch of skin to ensure there are no unpleasant surprises on the big day. 
  • When shopping for costumes, wigs and accessories look for and purchase those with a label clearly indicating they are flame resistant.
  • If a sword, cane, or stick is a part of your child's costume, make sure it is not sharp or long. A child may be easily hurt by these accessories if he stumbles or trips. 

Carving a Niche:

  • Small children should never carve pumpkins. Children can draw a face with markers. Then parents can do the carving.
  • Consider using a flashlight or glow stick instead of a candle to light your pumpkin. If you do use a candle, a votive candle is safest.
  • Candlelit pumpkins should be placed on a sturdy table, away from curtains and other flammable objects, and not on a porch or any path where visitors may pass close by. They should never be left unattended. 

Home Safe Home:

  • To keep homes safe for visiting trick-or-treaters, parents should remove from the porch and front yard anything a child could trip over such as garden hoses, toys, bikes and lawn decorations. 

On the Trick-or-Treat trail:

  • A parent or responsible adult should always accompany young children on their neighborhood rounds.
  • Obtain flashlights with fresh batteries for all children and their escorts.
  • Only go to homes with a porch light on and never enter a home or car for a treat.

Do You Know Who to Call After a Fire?

10/24/2017 (Permalink)

When you find yourself in a situation where your property has experienced fire damage, responding appropriately and immediately is important. If action isn't taken quickly, extinguishing efforts resulting in additional structural damage and health hazards. The best course of action to take during the aftermath of a fire is to hire a fire damage restoration company. SERVPRO offers the following information to help you in your quest for a return to normalcy. 

  1. Obtain a referral from your insurance agent: A great strategy you can use is gaining help from a fire damage restoration company is to request a referral from your insurance company. Insurance companies have a list of preferred vendors. SERVPRO is one such provider whose name is on over 315 lists from insurance companies, property management firms, and local, state, and federal agencies. An added benefit of acquiring a referral from your insurance provider is that it increases the likelihood that your insurance adjuster and the restoration representatives will work well together. 
  2. Do your Research: After the fire, it's critical that you obtain services from the best company out there. Follow your agent's advice. But also, if you feel more comfortable, research on your own. You need to select a fire damage restoration company that offers a wide range of services.
  • HVAC system cleaning of smoke and soot
  • Debris safely removed.
  • Extensive water extraction and drying.
  • Potential structural rebuild, repair before replacing to mitigate costs.

    3. Why choose SERVPRO:

  • 24/7 Emergency Services 
  • IICRC-Certified Fire Damage Clean up Specialists 
  • Fast Response
  • Trusted industry Leader with more than 1,650 Franchises, localized for your Particular needs
  • Preferred vendor for many local and National Insurance and Property Management Companies. 

What's Slumbering in your Air Ducts?

7/31/2017 (Permalink)

Dust, Pet dander and other containment's from everyday living are circulated through your ducts and can decrease the efficiency of your HVAC heating and cooling system causing it to work much harder. Keeping the duct work clean can extend the life span of the equipment by allowing it to operate at peak condition, which saves you money.

Duct Cleaning Can:

  1. Remediate bacteria, fungi and mold
  2. Reduce potential for mold growth
  3. Restore peak energy efficiency 
  4. Eliminate offensive odors

Since the ventilation system is often the biggest culprit in poor indoor air quality, keeping your duct-work clean should be a high priority. In most cases, the HVAC system has been operating for some time without much attention. Dirty ducts can circulate odors, contaminants such as mold and irritating dust throughout your building or home. These contaminants from day to day living are sucked into your HVAC system and re-circulated throughout your home over and over. This causes a buildup over time inside the dust-work.

SERVPRO can quickly protect your home after a Storm

7/27/2017 (Permalink)

Following a storm flood or fire, water cleanup in Walnut, California is the first and one of the most important processes that you will need to have done. In the event that you don't complete the water removal process immediately, your property can be subjected to a plethora of unwanted, unnecessary complications such as mold growth, loss of possessions, and structural damage. If you find yourself in need of water damage services, it's important to find a skilled team of restoration experts like SERVPRO of Walnut. We can expedite the water extraction, cleaning, repair, and restoration components of the process.

  1. Water cleanup prevents Mold and Mildew growth: One of the reasons for securing the services of an experienced water damage cleanup company is inhibiting the growth of mold and mildew in your home. Unfortunately, these fungi can begin thriving and expanding on your property 48-72 hours after the initial water intrusion. Moreover, the moist, warm conditions created by water damage make your residential property a prime location in which mold can develop and proliferate.
  2. Prevent or Diminish Secondary Water Damage to the structure of your home: Another great benefit of rapid water removal is that it prevents structural damage from adversely impacting your property. When left unaddressed for an extended time, the water can wick into walls, and studs, rust appliances, and damage the electrical system. If a natural flooding disaster occurred, then the foundation could also have been compromised.

Our SERVPRO team is trained to assess and then remediate your Mold Damage

7/19/2017 (Permalink)

In any presence of water damage, mold growth or must odors needs to be addressed right away. In all cases, any source of water has to be found and corrected, and the extent of water damage and mold growth figured out. Materials that are water damaged should be taken out of the home or cleaned and dried.

Trained professionals, like our SERVPRO staff, should be hired to take care of any mold damage in Walnut. They can develop a site-specific plan and assess the extent of your moisture problem. Whoever you hire, they should be following all EPA guidelines and health regulations to keep them and your family safe during the entire process.

  1. Visual Inspection: This is the most important step in finding a possible mold problem and planning out remediation strategies. The extent of any mold growth and water damage should be assessed visually and the affected materials in your home identified. This visual inspection should include observations of hidden areas where damage might be found, like attics, crawl spaces and behind drywall. Carpet padding and backing, moldings, wallpaper, insulation and other materials that could be harbingers of mold growth should be assessed as well. Our SERVPRO technicians use personal protective gear like respiratory protection and gloves, in efforts to lower the generation and mitigation of any mold and dust.
  2. Remediation: The goal here is to clean or remove any materials that are damaged by mold using work practices which protect you and your family by controlling the spread of mold from the work area and also to protect workers doing the remediation. The known remediation methods were made to achieve this goal, but they are not meant to exclude other methods which could be effective and aren't a substitute for a worm plan that is site-specific. 

What to do if a fire starts!

7/14/2017 (Permalink)

If a Fire Starts:

  1. Know how to safely operate a fire extinguisher 
  2. Remember to GET OUT, stay out and call 9-1-1 or your local emergency phone number.
  3. Yell "Fire!" several times and go outside right away. If you live in a building with elevators, use the stairs. Leave all your things where they are and save yourself.
  4. If closed doors or handles are warm or smoke blocks your primary escape route, use your second way out. Never open doors that are warm to the touch. 
  5. If you must escape through smoke, get low and go under the smoke to your exit. Close doors behind you.
  6. If smoke, heat or flames block your exit routes, stay in the room with doors closed. Place a wet towel under the door and call the fire department or 9-1-1. Open a window and wave a brightly colored cloth or flashlight to signal for help. 
  7. Once you are outside, go to your meeting place and then send one person to call the fire department. If you cannot get to your meeting place, follow your family emergency communication plan.

If your clothes catch on Fire:

  1. Stop what you're doing.
  2. Drop to the ground and cover your face if you can.
  3. Roll over and over or back and forth until the flames go out. Running will only make the fire burn faster.

For this and more information please visit www.redcross.org 

SERVPRO does provide Commercial Fire Damage Services

7/3/2017 (Permalink)

Walnut commercial fire damage can leave some or all areas of your property unusable until repair work can be completed. When your workplace has been impacted by a fire, you will want to get repairs started as quickly as possible so that the property can be restored and fully functional. Finding the fastest and most reliable method of fire damage restoration is crucial. Your business operations downtime must be kept to a minimum.

Determining the scope of work:

When you are dealing with commercial fire damage, the scope of work that needs to be accomplished starts with a thorough assessment. The destruction generally includes more than just burned damage to the structure, business equipment and documents. In many instances, smoke, as well as water from firefighter’s efforts, will ruin one or more areas of the property. Smoke damage may be present throughout the entire property in some cases. 

Exploring repair options;

Many steps may be required to improve the property after you have a commercial fire damage. For example, you may need to remove drywall that has been damaged by smoke or water from the fire event. You may also need to be fully reconstructed, such as those that have been burned by the flames. When you are preparing for fire damage repair services, it is important to consider all aspects of the work that needs to be done before you decide how to process. Then call SERVPRO of Walnut. Your time and lost business revenue should be of paramount importance. Business interruption insurance can help push through this horrid event.

Getting timely results:

While you need all of the work completed with professional results, you also need them preformed promptly so that operations can resume in full swing as soon as possible. You could attempt to contract with different service providers to repair the various types of damage on the property, but this is often not the most efficient method available. Working with one company like SERVPRO that has the skills and experience to handle all aspects of the repair process may be the most effective option available. From the initial inspection to the final walk-thru, your doors will be reopened as soon as possible. 

What is involved in a Water Damage Inspection?

6/29/2017 (Permalink)

  1. What is Involved in a Water Damage Inspection?

In the aftermath of a flood or a house fire, it is important to have a water damage inspection conducted, so that the extent of water damage to the home and your possessions can be determined. You will need to do this, as it will provide you with a good idea of what needs to be replaced in your home, as well as providing your insurance adjuster with what they need in order to adjust your claim for damage with speed and efficiency. You can hire professional water damage inspectors, who frequently tend to by employed by water damage restoration companies. Water damage inspections entail a great deal, and it can really be to your benefit to be knowledgeable about the process.

  1. Inspection for Potential Structural Damage

In the course of a water damage inspection, the professional who comes to your home will usually begin outside and proceed inside the house. If your water damage is severe, it would be advisable to keep a record like videos or photos of the damaged areas so that you can get the payment you need from your insurance company.

  1. Water Damage Inspection on the Inside

When the inspectors get to the interior of your home during a water damage inspection, they will typically begin at the top of the house and work downwards. They will start with the attic, checking for cracked floors and joists, wet ceilings, insulation with excess water, and duct-work that is bent or distorted. When they get to the rooms within the other parts of your home, they will look for damaged ceilings and drywall, wood that is stained  or warped, windows that are cracked, and doors that are unable to properly close. Once they are in the kitchen and the bathroom, they will look at the ceramic fixtures, such as toilets, bathtubs, sinks, and carpets, cracked floors and walls. They will also look at personal possessions that may be damaged by water, such as clothes, furniture, appliances, and electronics. 

  1. Why it is Important to hire a Professional to Perform a Water Damage Inspection

Professional water damage inspectors are qualified to inspect your home, as they have the extensive training, experience, and specialized equipment to make sure that they are able to correctly and effectively find any water damage that is present in your home. They have moisture sensor probes, which can detect the amount of moisture in your carpets and walls. Additionally, they use infrared thermograph devices so that they can check the parts of your home that are not visible. 

Three Categories of Water Damage

6/8/2017 (Permalink)

A delay of just a few hours can greatly increase the severity of the water damage in an affected area. According to IICRC Standard and Reference Guide for Professional Water Damage Restoration, there are three categories of water that cause damage in buildings. They are summarized as Follows:

  1. Category 1 Water: That which is clean at the releasing source and does not pose a hazard if consumed by humans. Category 1 Water may become progressively contaminated as it mixes with soils on or within floor coverings or building assemblies (walls, decking, and sub-flooring). Time and temperature, which promote the growth and amplification of microorganisms in water, can cause category 1 water to degrade. Some examples are burst water pipes, failed supply lines on appliances, vertically falling rainwater.
  2. Category 2 Water: That which begins with some degree of contamination and could cause sickness or discomfort if consumed by humans. As with category 1 water, time and temperature can cause category 2 water to become progressively more contaminated. 
  3. Category 3 Water: That which is highly contaminated and could cause death or serious illness if consumed by humans. Examples: sewage, rising flood water from rivers and streams, ground surface water flowing horizontally into homes. There are two ways in which water enters a building as a result of wind storm damage.

Wet insulation is One Hidden Hazard

6/6/2017 (Permalink)

Insulation can become wet in a variety of ways. A pipe could burst, a seam could have been improperly welded or there could be a puncture somewhere on your roofing system, along with a wide variety of other possibilities. However, just fixing the leak is not enough; the wet insulation must be removed.

Here are 3 points that explain the ramifications of not tearing out wet insulation.

  • Structural Stability: As discussed, wet insulation can negatively impact your entire building. The trapped moisture can begin to degrade your roofing system starting with the deck and working it's way out. Rotting can occur and lead to collapses throughout the structure. There is also the overall weight burden to consider. As the insulation collects moisture, it gets increasingly heavier. The pressure can be catastrophic to the building and lead to complete system collapse. 
  • Energy Efficiency Compromised: The occupation of wet insulation in your roof will generally negate the energy efficiency benefits of your roofing system. This is due to the fact that the moisture is acting as a conductor of energy rather than repelling it as it is designed. Your building will now require more heat in the winter and air conditioning in the summer, resulting in higher utility bills. Moisture can cause your insulation to lose as much as 40% of its thermal residence capabilities. 
  • Indoor Air Quality: It is highly likely that your building is being occupied for a good portion of the day and/or night depending on what industry you are in. As a result, air quality is incredibly important. If your insulation in your roof is wet, mold and bacteria can grow. Not a good sign for healthy air or happy occupants. The longer you leave the wet insulation untreated, the greater the potential danger to your occupants.

Reduce Carbon Monoxide in Your Business

5/11/2017 (Permalink)

Carbon Monoxide, considered "The Silent Killer", is a gas you cannot see, taste, or smell. It can be created when fuels, such as kerosene, gasoline, coal, natural gas, propane, methane, or wood do not burn properly. According to the U.S Fire Administration, around 150 people die every year from accidental carbon monoxide Poisoning. Often times, it is the result of faulty, improperly used or vented consumer products like furnaces, ranges, water heaters, room heaters, and engine-powered equipment, such as portable generators. However, there are precautions you can take to help protect yourself, your family and your employees from deadly carbon monoxide fumes.

  • Reduce the change of carbon monoxide exposure in your workplace by performing regular maintenance on equipment and appliances that can produce carbon monoxide. Consider switching from gasoline-powered equipment to equipment powered by electricity or batteries. Prohibit the use of gasoline-powered engines or tools in poorly ventilated areas. 
  • To protect your home or business, install carbon monoxide detectors on every level of the home or business, including outside of all the bedrooms and offices. Consider having all fuel-burning heating equipment and chimneys services annually by a professional. Use portable generators only in well-ventilated areas away from doors, windows, vents, and any other openings to prevent fumes from entering the home or business.

For more great tips Visit: https://www.travelers.com/resources/home/safety/how-to-prevent-carbon-monoxide-poisoning.aspx

The Electroclean Cleaning System

5/10/2017 (Permalink)

The Electroclean System

What is Electroclean?



  • Electroclean is a state-of-the-art electronic database program designed to quickly and systematically test items that may be impacted by fire, soot, water and other contaminants'. This portable computer station keeps an inventory of each item. A three stage testing process provides value to the insured and the insurance company that once the restoration process is complete; the electronics are in working order. The Electroclean system determines salvageable items and eliminates costly electronic replacement by determining what is restorable versus when replacement is required. 


Why use Electroclean?



  • Eliminates the expense of replace electronics when salvageable.

  • Items tested before any other process, tested again after cleaning, testing a third time after ozone cleaning.

  • Onsite inventory, consistent forms/documents, standardized pricing.

  • Portable computer testing system with cloud-based database.

  • Tests hard drives from computers and provides data recovery.


What items can be tested?



  • Computers, Hard Drives, Key Boards

  • Printers, Scanners

  • TV's, Wireless controllers

  • Gaming devices, Consoles, Remote controls

  • Speakers, Subwoofers

  • Cables and Electronic cords

  • DVD players, DVD's, CD players, CD's

  • Radio's, Air Conditioners


Technology is not just valuable, but it is something we rely on every day. SERVPRO of Walnut greatly understands this and therefore has adopted the Electroclean system to salvage our customer's electronics.


 

When should you contact SERVPRO to be onsite?

5/10/2017 (Permalink)

Here are some instances that you should have SERVPRO of Walnut onsite:


For Water Damages



  • If standing water needs to be extracted.

  • If contents or structure are wet and require drying and/or dehumidification. 

  • If mold or mildew have started to form requiring drying, cleaning and/or treatment with antimicrobial.

  • If sewage has backed up and requires removal, cleaning, deodorization and sanitation of the damaged area.

  • In all cases, influx of water must be stopped. SERVPRO does no plumbing work.


For Fire Losses



  • If smoke or soot cleanup of structure is required (contents cleaning will likely be homeowner responsibility).

  • If deodorization is required.

  • If an emergency board-up for security purposes is required and the glass repair company for the building does not do emergency board-ups.


For Wind Damages



  • If inside cleanup of glass or debris is required (SERVPRO doesn't replace glass).

  • If it results in water damage (see above water loss requirement).

  • If emergency board-up for security or to prevent further damage is required.


For Miscellaneous



  • If vandalism act requires cleaning, drying or inside debris removal.

  • If mold & mildew treatment or sanitizing is required.

  • If Deodorization is needed for skunk, chemical, or other odor sources.


Reassure yourself that everything will be okay once The SERVPRO of Walnut team is on its way!

A Building Owner can take steps to Prevent Mold

5/10/2017 (Permalink)

An intrusion of water into your building can result in mold growth. Water intrusions can result from storm damage, Plumbing or equipment failures, long-standing leaks and poor humidity control. When water intrusions are not addressed right away, the resulting damage can present increased risk of harmful mold growth.

If humidity and moisture levels in a water-damaged environment are not promptly returned to normal, mold spores may grow and multiply. Organic materials found inside a building, such as wood, paper, drywall and insulation, provide food sources for mold to flourish. Excessive mold growth can lead to indoor environmental conditions that pose a health threat.

SERVPRO of Walnut handles water damages every day and knows prompt action is required to prevent mold growth. Mold is more likely to spread when an environment has been subject to moisture for a long period of time. If your property has sustained recent water damage, it is vital to remove excess water and dry the structure promptly. If there is an ongoing moisture problem in the building, it is important to be alert for:

  • The presence of visible mold.
  • Strong musty odors which may indicate mold is present.
  • Any evidence of past moisture problems that might have caused undetected mold growth.
  • Excessive humidity.

To be able to control possible mold growth in your business, here are some tips:

  1. Repair leaky plumbing and leaks in the foundation of your building.
  2. Reduce moisture with increased surface temperatures or reduce humidity levels in the air. To increase surface temperatures, insulate or increase air circulation.
  3. Keep heating ventilation and air conditioning drip pans clean, flowing properly and unobstructed.
  4. Maintain indoor humidity below 50 percent.
  5. Perform regular inspections and maintenance on buildings and heating, air conditioning equipment. 

If you see mold in your business Call The SERVPRO of Walnut Professionals!

 

If a Fire Damage Happens to Your Commercial Building

5/9/2017 (Permalink)

Commercial fire damage might not be something you think you will ever need for your business, but the unfortunate reality is some businesses will have an experience with fire damage. Fires can start by an electrical shortage from overloading an extension cord to a lightning strike. Especially familiar are cooking accidents in restaurants. As soon as the flames are extinguished by firefighters, you may begin to worry what steps have to be taken to be able to resume business as usual. The best advice is to be prepared for this possible event and have a plan. 


The Damage Caused By a Fire 



  • When you experience a commercial fire damage to your business, you may revert on the mess that was left behind from the fire that ruined the property. However, the damage you need to contend with will go as far beyond the ashes. To be able to repair the property entirely after the fire incident, you will need to seek the help of a professional team like SERVPRO of Walnut. Water may have to be extracted after the firefighters efforts. The smoke damage may cause more of a problem that the burnt materials from the fire. While a fire may be contained in one area of the building, smoke can fill most or all of the areas, and it can cause significant damage and odors. Our trained fire & smoke damage restoration technicians (FSRT) can resolve these issues. When smoke and water damage are dealt with appropriately, the structure will not show any aftereffects. "Like it never even happened."


If a fire has damaged your business CALL SERVPRO of Walnut (909)598-8400 to begin the restoration process so your business can be up and running once again!

Why you should clean the areas you might forgot about!

5/9/2017 (Permalink)

The Air in Your House is 10 Times Dirtier than the Air Outside!

During the Spring and Summer months, allergens accumulate and fill areas of your home or office with dust, dust mites, animal dander, mold and other unhealthy elements. Unless you address the situation now, the air quality will continue to deteriorate.

Your friends at SERVPRO of Walnut want to ensure that you and your property are properly prepared for the upcoming seasons. Therefore, we would like to offer you some helpful tips that will adequately prepare your property for the fall:

  1. Eliminate mold and mildew indoors by cleaning under the refrigerator, washing and disinfecting garbage cans, scrubbing bathrooms, and cleaning or changing shower curtains.
  2. Remove any wet debris from around the home or office, as mold spores are airborne particles that can easily float indoors.
  3. Schedule to have your chimney cleaned within the next month. Excessive buildup of creosote and debris, as well as miscellaneous branches, leaves and animal nests can create a dangerous situation as it increases the potential to spark a chimney fire. 
  4. Remember not to ignore your duct-work, vents and HVAC systems. Unnecessary dirt and debris can pose a serious threat to the health of your family or employees if they are not properly maintained. 

Call the professionals at SERVPRO of Walnut for those difficult cleaning jobs (909) 598-8400.

Does Your Movie Theater Curtains Have Mold?

5/8/2017 (Permalink)

The local theater scene depends on clever deception to keep things interesting. Unfortunately, the curtains and swags that keep audiences guessing can also hide the dampness that feeds mold damage. SERVPRO of Walnut technicians can seek out the hidden sources of water that support fungal growth in every corner of a performance venue. 

When a horror or comedy lover lines up to enjoy a showing, Mold Damage can really take away from a theater experience. A musty smell and creeping stains across walls indicate mold has taken hold in your theater. Managing this mold infestation requires the professional skills of our trained and experienced technicians. Because the area is large, there may be more than one source of water feeding the fungus. The organic materials the microbes can grow on many and varied in the theater, Curtains, costumes, and sets are just a few of many items that can support mold colonies. 

Ceilings are high in a theater, and the mold up near that leak in the roof may have been growing for some time, unseen because the areas are in darkness or covered. These difficulties will not deter SERVPRO of Walnut crews. The training received by all our mold remediation specialists is through a complete education in the ways of mold and how it spreads and grows. Our project managers will design a plan that finds, contains, and removes all active mold colonies, sometimes requiring that materials that cannot be cleaned be discarded. Any leaks in the roof, heating or cooling systems or plumbing must be repaired to curtail the growth of new microbial colonies. Our goal will be to bring the microbial activity down to an acceptable level, as it can never be completely eradicated. 

If your theater is showing signs of possible mold damage call SERVPRO of Walnut (909) 598-8400.

5 Frequently Asked Questions About Water Damage

5/5/2017 (Permalink)

1. What causes water damage?



  1. Water damage can occur after natural disasters, such as thunderstorms or hurricanes that cause flooding, from pipe bursts, appliance malfunctions, roof leaks, foundation leaks, septic tank overflows, poor drainage, and more. Flash flooding, pipe bursts, and sewage backups are especially dangerous as they can produce several inches of water in less than a day.


2. Why is water damage dangerous?



  1. Floodwater that comes from outside and from sewage backups contains dangerous contaminants like viruses and bacteria. If the water isn’t drained within 24-48 hours, structural damage and mold growth can ensue. Even water leaks that infiltrate your home slowly can cause damage to the building and lead to mold growth. Mold left unchecked will spread quickly through the home.


3. What should I do after a flood, or sewage or water leak?



  1. Firstly, contact a water damage restoration company as soon as possible. Don’t wait as water can cause mold and irremediable damage to the wood, walls, and carpet in your home. Immediately contact your insurance company to start the claim process. If safe, shut off the utilities in your home to avoid further damage. Don’t enter your home if it has suffered structural damage. Don’t walk through floodwater if electricity hasn’t been turned off and to avoid contaminants.


4. How do certified technicians typically handle water damage?


The first thing professionals do is remove damaged materials that will either be restored or discarded. Materials include baseboards, insulation, furniture, carpeting, upholstery, carpet padding, fragile woods, drywall, and more. After the damaged items are removed, the technicians begin drying out the water and disinfecting the areas. Specialized tools like air movers and dehumidifiers are typically involved in the drying process. Professionals will also handle mold damage in the restoration process. Mold-infected surfaces will be disinfected and restored as quickly as possible to prevent it from spreading.


5. Will my homeowners insurance cover water damage?


Homeowners insurance provides coverage for damage that is sudden and accidental (such as water heater ruptures or pipe bursts). However, flood damage, no matter the source of the water, is NOT covered by standard homeowners policies. Flooding can occur from storms, sewer backup, and overflowing rivers, ponds, lakes, and oceans. However, you can purchase flood insurance through the National Flood Insurance Program. Note that water damage that results from lack of maintenance is not covered on a standard homeowners insurance policy.


The best way to avoid water damage in your home is to take steps to prevent itFor flood water damage repair and mold remediation service, please contact us, your local SERVPRO office.  We are just a call away and are available 24 hours a day, 7 days a week.  A call to us and we can make it "Like It Never Even Happened."


 

Are Your Air Ducts Sanitary?

5/4/2017 (Permalink)

Did you know, your ventilation system is often the biggest culprit in poor indoor air quality? Inspecting the duct-work in your facility or home should be a high priority. In most cases, the HVAC system has been operating for some time without much attention. Dirty ducts can circulate odors, contaminants such as mold, and irritating dust throughout your building or home.



  • A routine part of your local SERVPRO professional's service is inspecting the heating, ventilation and air conditioning unit. Keeping the HVAC and duct-work clean can potentially extend the life span of equipment by allowing it to operate at peak condition, which may help save you money. Duct cleaning may not always be necessary. SERVPRO Professional's will inspect your HVAC system and duct-work, along with making recommendations about the best way to address any indoor quality concerns. This inspection can help save you money and provide peace of mind on the health of your HVAC system and duct-work.

  • In some circumstances, such as after fire, smoke or suspected mold growth, duct cleaning becomes an essential part of the cleanup process. In these cases, a SERVPRO franchise professional can often restore the HVAC system and duct-work to pre-damage condition. 

  • If you have a fuel burning furnace, stove or fireplace, the U.S Environmental Protection Agency (EPA) recommends they be inspected for proper functioning, and be serviced before each heating season to protect against carbon monoxide poisoning.  


The SERVPRO Duct Cleaning System is proven and cost efficient. Unlike the majority of duct cleaning services, SERVPRO of Walnut uses portable ventilation and air duct cleaning system to examine duct-work and make a clean sweep, removing years of dust and grime.



  1. The process begins by using patented equipment including a roto-scraper, which automatically adapts to the duct's shape and diameter while traveling through the duct, removing debris and filth before vacuuming begins. 

  2. Next, a powerful push-pull air delivery and collection system transfers the debris from the ducting to a 16-gallon container. 

  3. Air is filtered through a HEPA filtration system, removing 99.97% of the particles in the air-stream. HEPA filters capture debris and keep the indoor environment clean.

  4. As an optional process, a sealant or coating product may be prayed to address odor or microbial concerns.

  5. Filters will either be cleaned or replaced to remove odor and dirt. 


If you are in need of Air Duct cleaning contact SERVPRO of Walnut (909) 598-8400.

Do You Know How Your HVAC Works?

5/4/2017 (Permalink)

Everything should be used in Moderation, even if it's the hottest days of summer or in the dead of winter in California. Despite always relying on our HVAC for comfort, many don't understand how the system works. If you want to learn more about HVAC systems, Continue reading for some Fantastic information on HVAC's.

  1. How do different HVAC systems work?
  • Gravity Systems: rely on the principle that cold air is heavier than hot air. Thus will be at the bottom while hot air rises, making it not possible to use gravity systems alongside air conditioning systems. They are usually placed in the basement. When you switch it on, warm air goes to the ceiling and heats your house, and when it cools it sinks and is reheated. 
  • Forced Air Systems: usually takes cold or hot air and pushes it through metal tubes using a blower. Hot air and cold air is forced through different channels subject to whether you are using the furnace or air conditioner. The major drawback of forced air systems is blowouts. With time, the systems undergo wear and tear which can cause the malfunction of the blowers. 
  • Radiant Systems: also have a similar drawback as the gravity system. As they cannot be used alongside air conditioning systems. Radiant heating systems are used to heat all parts of the house, but most commonly, they heat implements that distribute the heat around your home such as radiators. 

    2. HVAC Parts and How They Work

  • The Air Conditioner: Handles cooling the air and is usually placed outside the building. It utilizes either a coolant liquid or electricity to lower the temperature of the air. When it is switched on, it sends cold air inside and hot air outside.
  • The Thermostat: Controls the system and usually turns the systems on or off and controls the temperature. It also operates specialized features that are installed in some heating and cooling systems. 
  • The Duct-Work: Consists of channels that enable the transition of cold and hot air in the home. It is fixed in the interior of the building.
  • The Furnace: Uses various heat sources such as oil or natural gas to heat the air. There is a heat exchanger inside the furnace which maintains the air at the required temperature. Usually, the heater is placed in the basement, attic or inside a specially designed cabinet. 

Now with this following information, make sure to keep your HVAC system in great condition! You can schedule a cleaning now with SERVPRO of Walnut (909) 598-8400.

Does Your Home Have A Mold Problem

5/2/2017 (Permalink)

Microscopic mold spores naturally occur almost everywhere, both outdoors and indoors. This makes it impossible to remove all mold from a residence or business. Therefore, mold remediation reduces the mold spore count back to it's natural or baseline level. Some restoration businesses advertise "Mold Removal" and even guarantee to remove all mold, which is a fallacy.


Considering the facts on mold:



  1. Mold is present almost everywhere, indoors and outdoors.

  2. Mold spores are microscopic and float along in the air and may enter your home through windows, doors, or AC/Heating Systems or even hitch a ride indoors on your clothing or a pet.

  3. Mold spores thrive on moisture. Mold spores can quickly grow into colonies when exposed to water. These colonies may produce allergens and irritants.

  4. Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.

  5. Mold often produces a strong, musty odor and can lead you to possible mold problem areas.

  6. Even higher than normal indoor humidity can support mold growth. Keep indoor humidity below 45 percent. 


If there is a suspected mold problem in your home or business, We can inspect and assess your property and use our specialized training, equipment, and expertise to remediate your mold infestation. 


If there is signs of mold please call SERVPRO of Walnut (909) 598-8400.

The Top 5 Causes of Water Damage and How to Prevent Them

5/1/2017 (Permalink)

Here are the Top 5 household items that cause water damage to your home.



  1. Plumbing Supply: A failure to your plumbing supply system has the ability to cost you about $5,000 after your insurance deductible, dependent on your insurance company. Indicators of such a problem include an increase in your monthly water bill, banging pipes, rust stains, moisture in the walls or the floors, and signs of wet soil erosion near the foundation. You can take steps to avoid such a problem by ensuring that your pipes will not freeze during the cold winter months. To keep your pipes from freezing in the cold, set your thermostat at 60 degrees, let your faucets drip to get the water out of your pipes, and insulate your pipes to keep them warm. Additionally, you can install a house leak detection system that will alert you that there is a leak in your household. 

  2. Toilet: One of the most common sources of water damage is a toilet failure and one-third of toilet failures are caused by overflowing or clogged toilet. After taking out the deductible water damage due to toilet failure typically cost more than $5,500, dependent on the insurance company. To avoid a toilet failure in your home, wait until the valve had finished refilling the tank and bowl after flushing. If it looks as tough an overflow might be coming, turn off the supply valve to avoid the water spilling out. Another way to prevent the toilet failure is to inspect your toilet's components twice a year. This inspection should include the supply valve, the flush valve, and the supply line. while you're at it, you might want to consider upgrading your toilets supply line to a sturdier steel hose. 

  3. Water Heater: Most water heater failures are caused by slow leak or a sudden burst in the tank. The next common cause of water heater damage is due to the supply line. Checking the life expectancy and warranty for your water heater will tell you whether or not you need to replace your water heater. To increase the life expectancy and delay replacing your water heater, perform proper maintenance. This includes flushing sediments and inspecting your heater's anode rod. Inspecting the water heater's valves will ensure that they are all in proper working order. Whenever possible, you should use ball valves instead of gate valves which will improve it's working condition.

  4. Plumbing Drain: Sewer backups are at fault for more than half of plumbing system failures with the majority of these issues occurring in the southern states. Problems with the plumbing drain system run at an average cost of $4,000 per incident after the insurance deductible. With that type of the cost per incident, homeowners will want to do what they can to prevent such an event. The easiest way to prevent these problems is by refraining from pouring grease down the drain. Another way you can prevent sewer problems is by installing a back-flow prevention assembly for the home's sewer system if the home's sewer system is connected to cities system. This is generally a problem for older homes. If you are considering planting trees, doing so away from lateral drain lines will ensure that the roots do not end up damaging any piping.

  5. Washing Machines: Washing machine hose failures  are at fault for more than half of claims that the IBHS study recorded. The average cost to the homeowner after their insurance deductible came to $5,300 per incident. The reason why these incidents are so troublesome is that a burst inlet hose can cause an entire laundry room to flood in just a matter of minutes. To avoid this occurring, it's recommended that you replace the rubber hoses every three years. If you want to go a step further, you can replace the rubber hoses with braided steel hoses. Other tips include turning off the hot and cold water supply valve when you leave the house and not overloading the machine.

If a Blackout occurs are you prepared?

4/27/2017 (Permalink)

Watch this video which has great tips on how you can prepare and what you should have in occurrence of a Blackout. https://www.youtube.com/watch?v=dsURejjnYaM 

The American Red Cross gives the following tips for During and After a Black out:

During:

-Staying Safe Indoors 

  • Use flash lights in the dark, not candles 
  • Eliminate unnecessary travel, especially by car. Traffic lights will be out and roads will be congested.
  • If you are using a generator be sure you understand the risks of carbon monoxide poisoning and how to use generators safely.

-Food Safety

  • Keep refrigerator and freezer doors closed as much as possible. An unopened refrigerator will keep foods cold for about 4 hours. A full freezer will keep the temperature for about 48 hours (24 hours if it is half full) if the door remains closed.
  • First use perishable food from the refrigerator. Perishables should have a temperature of 40 degrees Fahrenheit (4 degrees Celsius) or below to be safe to eat. Then use food from the freezer.

-Electrical Equipment 

  • Turn off and unplug all unnecessary electrical equipment, including sensitive electronics.
  • Turn off or disconnect any appliances (like stoves), equipment or electronics you were using when the power went out. When power comes back on, surges or spikes can damage equipment.

After:

- Throw Out Unsafe Food 

  • Throw away any food (particularly meat, poultry, fish, eggs and leftovers) that has been exposed to temperatures higher than 40 F (4 C) for 2 hours or more, or that has an unusual odor, color or texture. When in doubt, throw it out!
  • Never taste food or rely on appearance or odor to determine it's safety. Some foods may look and smell fine, but if they have been at room temperature too long, bacteria causing food-borne illnesses can start growing quickly. Some types of bacteria produce toxins that cannot be destroyed by cooking.

 

Water, Fire, or Mold Damage is No Friend

4/25/2017 (Permalink)


  1. A Water Damage restoration service is the professional that usually no one wants to call, but it is important not to delay when it is needed. Many homeowners know that moisture is often the enemy, capable of penetrating into just about any space, and taking advantage of every little crack and structural problem. No matter how moisture gets into the building or residence, the response should be the same. Have SERVPRO of Walnut onsite as soon as possible to clean the home, dry it, and ensure there are no lingering health threats once the moisture is gone.

  2. If there is a contaminated water source that has entered the home, Do not try to handle it on your own. Floods and sewage back-flows contain a cocktail of deadly bacteria, viruses and fungi, and even momentary skin contact can leave a person seriously ill. A certified water damage restoration service like SERVPRO of Walnut, not only has the tools to eliminate the moisture, we have the protective equipment to remain free from harm.

  3. The Restoration Technicians have lots of technology at their disposal. These include powerful vacuums and pumping systems, high volume Air Movers, Dehumidifiers, Heat injectors, Moisture meters, and a number of detergents formulated for destroying fungi and other microbial threats. While the technicians work on the residence or building, disposing of comprised materials, and drying the rest, they will also destroy all mold and microbial colonies. This is the only way to ensure a home is safe to live in, and a business is safe to work in; any other cleaning method would be dangerous and hazardous.


Do not hesitate to call SERVPRO of Walnut (909) 598-8400 in a Water, Fire, or Mold Damage emergency.

We are a IICRC Certified Firm

4/21/2017 (Permalink)

SERVPRO of Walnut has been a IICRC 'Institute of Inspection, Cleaning and Restoration Certification' certified firm since 2009. The IICRC set the Gold standard for the cleaning and remediation industry, of which SERVPRO is an industry leader. Below is from the official IICRC website http://www.IICRC.org

  • "IICRC Certified Firms have earned the right to display the cleantrust  logo as a symbol of quality. In order to achieve IICRC- certified status, firms must meet a rigorous list of standards in business ethics and expertise."
  • IICRC Certified firms must:
  1. Present accurate information to consumers and conduct business with honesty and integrity.
  2. Require a technician on all jobs who has been formally trained and passed all required tests.
  3. Require a continuing education program to keep technicians up-to-date on the latest changes in the industry.
  4. Maintain liability insurance to protect all parties in the event of an accident.
  5. Maintain a written complaint policy and agree to Better Business Bureau or similar arbitration to resolve disputes, and accept the conclusions and recommendations of arbitration. 

"The IICRC actively pursues relationships with fiber producers, carpet and fabric mills, furnishing manufacturers and retailers, and others affiliated with the industry. The use of IICRC- certified service professionals is specified in leading manufacturers maintenance brochures and warranties."

SERVPRO of Walnut is honored to count it among the select organizations to receive this certification. We will continue to offer the same standard of excellence that you have come to expect, but now we have the IICRC stamp of approval to back that up.

Are your carpets affected from Water or Flood Damage?

4/20/2017 (Permalink)

When a home has water damage, possibly from a domestic break or leak, time is of great urgency. If a restoration team can quickly respond to the emergency, that would give a greater chance of saving furnishings and possessions. it is especially true that carpets are quite vulnerable to moisture and will degrade quickly. At SERVPRO we have excellent experience with restoring damage in Walnut/Hacienda Heights and Rowland Heights. While most damaged items are easier to remove and replace, carpeting can be expensive. Often, this is not financially viable for a homeowner to replace all of the Water or Flood damaged carpets in the property, it is our job to dry and clean them. Below is some additional information on the Restoration of Water damaged carpets and sub-flooring.



  1. Identifying the type of water damage


One question would be 'What kind of water seeped into the carpet?' there is a Trio of categories. A Category One, comprise of clean water from a non-contaminated source. An example is a clean pipe burst from a clean source that would usually be where you get your drinking water from. A Category Two is water which is likely to consist of chemical, toxins, or bacteria. This strain of liquid is harder to remove from carpets only because it has the potential to leave behind horrid substances. Considering that it is possible to extract Category One water and consider the carpet restored, for more contaminated fabrics require further cleaning. A Category Three is Sewage or water from an industrial source, usually is way too contaminated for safe restoration. Removal and disposal are the only viable options.


       2. How we clean Damaged Carpets


The SERVPRO technicians use hot water extractors to clean contaminated fabrics and sub-flooring. This heat creates steam, which raises the temperature of the carpet fibers and destroys many of the germs. Biocides and detergents are also helpful in cases that contamination is moderate to heavy. Though in most serious cases, technicians are having to make an urgent judgment call if the carpet is safe to keep or is to contaminated and needs to be disposed of. 


In situation like these is why SERVPRO of Walnut/ Hacienda Heights and Rowland Heights is one call away (909) 598-8400.

Spring Sprinkler Information to Know!

4/19/2017 (Permalink)

Now that spring is on it's way, You've likely started watering your grass again with an underground irrigation system. This is a great tool for handling the mundane task of preventing your grass from dying from not enough hydration. Unfortunately not all good things come without a price. It's time for some way you can prevent your sprinkler system from having any future problems or future leaks.



  • What is a low head drainage 


This is when the sprinkler continues to siphon water once the system has been turned off. This typically occurs at one of the lowest points in your yard as water drain down to that water spout. According to experts at sprinkler warehouse, "If a sprinkler head is located in the lowest part of the system, water will flow out of that head until an equilibrium has been reached or all of the water has emptied out of the zones pipes". when this happens, Puddles start to form and or water flows across walkways and driveways, This can be prevented by a few adjustments being made to your system or the installation of  drain check valve.



  • How does a broken pipe occur?


A broken pipe can occur in the main line or lateral line of an irrigation system. In the main line, there is continuous pressure. So if there is a break or leak in this pipe, then water is continuing to run. Unfortunately, this can cause erosion or a wet spot. Attention needs to be made to this problem immediately so that the water line can be completely turned off for repair. 


- A lateral line reaches different zones in your yard and are under pressure when the system is running. It can be hard to detect a leak because it's only visible when the system is on and you have to notice which zone actually has the leak. Regardless of its location, it too can cause erosion or holes in your lawn. If you notice a leak in your irrigation system, it can be fixed and should be addressed fairly quickly.


This information can help you be aware of any possible leaks.

SERVPRO of Walnut 24 Hour Emergency Water Damage Service

1/30/2017 (Permalink)

SERVPRO of walnut is available 24 hours a day for water emergencies, large or small. When you are dealing with water damage, immediate action is crucial. A delay of just a few hours can greatly increase the severity of the water damage.


We Answer the Phone Ready to Help Call Today (909) 598-8400


We understand that when you call us, you my be feeling confused, stressed, and Vulnerable. You need an expert to guide you through this crisis. SERVPRO of Walnut has the specific water damage training and experience to help you through this tough time. We specialize in water damage restoration. 


 


What to Except


-When you call, we ask several questions regarding your water damage emergency. These questions will help us determine what equipment and resources to bring, including how many trained SERVPRO professionals may be needed.


Our SERVPRO of Walnut Representatives will ask a few questions:



  • Your name and contact information

  • Your insurance information ( If Applicable)

  • The street address of the water-damaged home or business

  • When did the flooding or water damage occur?

  • What caused the water damage (If Known)

  • Is there electricity available ( On-site)

A Twist of Science in the Drying Process

1/6/2017 (Permalink)

Did you know there is actually a science behind the process of drying? Having the knowledge of psychometric's is essential to restoring a water damaged structure to its preloss condition.

While your initial reaction may be to grab a few towels to mop up the mess and place a fan or two around the damaged area, the team at SERVPRO of Walnut is trained in the science of drying and follow strict industry- approved standards to help lower the chances of any secondary damages. If your business or home suffers a water damage, SERVPRO of Walnut will:

  1. Inspect the building to detect every component that is wet, to help prevent secondary damage from happening.
  2. Measure how much moisture is in wet materials and monitor whether the materials are drying properly.
  3. Speed up mother nature by using professional drying equipment.

What exactly does it mean to help "Speed up mother nature"? a wet building can often dry naturally because the environment always seeks equilibrium. When materials are wet, moisture will naturally move to drier air at the surface of the material- but only if the air is, indeed, drier. The only problem is, nature takes to long and secondary damages may occur while the building is drying out.

SERVPRO of Walnut has the tools and equipment to help mother nature along, including equipment to help dry hardwood floors, tough-to-reach spaces inside walls, and much more. We also use state-of-the-art monitoring equipment, and a proven scientific process to help speed the drying of your home or business. 

Importance of Smoke Alarms

1/4/2017 (Permalink)

Smoke alarms play a vital role in saving lives, and when properly installed, can reduce the risk of fire injury in half.

The National Fire Protection Association recommends smoke alarms be installed in every bedroom, outside all sleeping quarters and on every level of the house. Business owners should consult the local Fire Marshall to ensure specific building fire codes ans smoke detector requirements are met.

Smoke alarms work best when paired with a fire escape plan. A plan allows your family, employees or clients to escape quickly and safely in an emergency situation.

Review the following tips regarding smoke detector installation and maintenance. For more on emergency preparedness.:

  • Install smoke alarms on every level of the home, including the basement.
  • Smoke alarms should be installed away from the kitchen to prevent false alarms. Generally, they should be at least 10 feet from a cooking appliance.
  • Test smoke alarms at least once a month using the test button.
  • Replace batteries in all smoke alarms at least once a year. If an alarm "chirps", the battery is low and should be replaced right away.
  • Replace all smoke alarms when they are 10 years old.

 

Understanding Different types of Water

1/3/2017 (Permalink)

When your home or business suffers a water damage, understanding what type of water you are dealing with is critical to ensuring proper cleanup. There are three types of water. Clean water is water from a broken pipe, or other water sources; rainwater is also considered clean. The term gray water is used to classify slightly contaminated water. Clean water becomes gray water when it is left untreated allowing bacteria and other containment's to begin growing, making the water hazardous. Black water is highly contaminated and filled with fungi, bacteria, chemicals and more. Black water is typically caused by sewage damage, flooding or any type of natural disaster. Black water should always be handled by trained professionals. When you have a water damage, don't leave your property to chance. Call SERVPRO of Walnut (909 598-8400. Consider taking the following precautions to help minimize damage or prevent further damage while waiting for help to arrive.

Damage from Clean Water:

  • Shut off the water source if possible or contact a qualified professional to do so.
  • Turn off circuit breakers for wet areas of the building if access to the power distribution panel is safe from potential electrical shock. Do not enter rooms with standing water, as electrical shock hazards may exist. 
  • Remove as much excess water as possible by mopping and blotting. Wipe excess water from wood furniture after removing lamps and tabletop items.
  • Remove and prop up wet upholstery cushions to allow more even drying.
  • Move any paintings, art objects, computers, documents and other valuable items that may be sensitive. 
  • Do not leave books, newspapers, magazines or other colored items on wet carpets or floors as they may cause staining.
  • Do not use your household vacuum cleaner to remove  water as there is potential for electrical shock or causing damage to the vacuum cleaner.
  • Do not turn on ceiling fixtures if ceiling is wet; do not enter rooms where ceilings are sagging from retained water.

Damage from Contaminated Water:

  • Avoid all contact with sewage and items contaminated by sewage. Wash your hands thoroughly if you come in contact with contaminated items. Do not walk through contaminated areas, as you could spread damage to unaffected areas.
  • Do not turn on the HVAC system if there is a possibility of spreading contaminated air.
  • Do not use household fans to dry the structure; air flow could spread contaminates.
  • Discard any food and/or products for personal hygiene and cleanliness if exposed to the contaminated areas.  

 

 

 

Be Safe this Holiday Season

12/29/2016 (Permalink)

Pretty Lights, candles, and decorations are just a few of the items bringing charm and cheer to the holiday season, BUT if they are not used correctly this holiday season could go from festive to frightening.

The American Red Cross offers the following safety tips to help reduce the risk of a fire in your home or business this holiday season. 

  1. Place Christmas trees, candles and other holiday decorations at least three feet away from heat sources like fireplaces, portable heaters, radiators, heat vents and candles.
  2. Make sure that light strings and other holiday decorations are in good condition. Do not use anything with frayed electrical cords and always follow the manufacture's instructions. 
  3. Always unplug tree and holiday lights before leaving the property or going to bed.
  4. Never use lit candles to decorate a tree. Always extinguish candles before leaving the room or going to bed.
  5. Use only sturdy tree stands designed not to tip over. Keep curious pets and children away from Christmas trees.
  6. Keep anything that can catch on fire (Pot holders, oven mitts, wooden utensils, paper or plastic bags, food packaging, and towels or curtains) away from your stove top.
  7. Designate one person to walk around your property to ensure all candles and smoking materials are property extinguished after guests leave. 

The Process of Mold Remediation

12/27/2016 (Permalink)

Every mold damage scenario is different and requires a unique solution, but the general mold remediation process stays the same. The steps listed below illustrated our "typical" process:

  1. Emergency Contact- (909) 598-8400

The mold cleanup and restoration process begins when you call us. Our representative will ask a series of questions to help us determine the necessary equipment, resources, and personnel.

       2. Inspection and Mold Damage Assessment 

We carefully inspect your property for visible signs of mold. Mold feeds on cellulose and water, it can be hidden from plain view. We use various technologies to detect mold and hidden water sources.

      3. Mold Containment

Our professionals use various containment procedures to prevent the spread of mold. We may use advanced containment procedures like negative air chambers to isolate the containment area with physical barriers and negative air pressure to keep the mold spores from spreading during the clean up process. All fans from heating and cooling systems will be turned off to prevent the spread of mold.

     4. Air Filtration

Our specialized filtration equipment allows our professionals to capture microscopic mold spores out of the air. We utilized powerful "air Scrubbers" and HEPA vacuums to prevent the spread of these mold spores while the mold remediation is in process.

     5. Removing Mold and Mold-Infested Materials

The mold remediation process depends on the amount of mold growth and the types of surfaces on which the mold appears. We'll use anti-fungal and antimicrobial treatments to eliminate mold colonies and to prevent new colonies from forming. It may be necessary to remove and dispose of mold-infested porous materials, like drywall and carpeting, to re-mediate heavy mold growth. 

     6. Cleaning Contents and Belongings 

We clean your furniture, decorative items, curtains, clothing, and other restorable items affected by mold. We use a variety of cleaning techniques to clean and disinfect your belongings. We're also trained to remove odors and deodorization using fogging equipment.

    7. Restoration

Depending on the level of mold damage, Drywall, Sub-floors, and other building materials may have been removed. Restoration may involve minor repairs, such as replacing drywall, painting, and installing new carpet; or it may entail major repairs, such as the reconstruction of various areas or rooms in a home or business. the restoration step gets your home or business back to normal. 

The Leading Way to Ensure Fire Damage Security

12/6/2016 (Permalink)

After fire tears through your home, its tough to get it back to the way that it was. not only do you have to deal with fire and smoke: you also have to consider collateral damage from fire-fighters and fire-hoses, and the loss of your property. This leads to widespread water damage and flooding-both of which cause as much damage as fires do. In these situations, it's always best to call SERVPRO. Without a trained, Professional team of cleaners, you"ll never be able to return a building to normal after a fire. Professionals know how to remove smoke damage, restore your valuable furnishings, and ensure that ash residue, discoloration, and affected tarnished surfaces are back to normal. 

SERVPRO Gives you Fire Damage Security:

-There are Several Factors of Security Fire Damage in California that you might not consider: like ash and smoke. both of these factors corrode, etch, Discolor, and cause unpleasant odors in your home. SERVPRO handles discoloration in many different surfaces, replacing and refinishing whatever needs to be cleaned; even metals that sometimes start corroding immediately.

Is Your Water Heater about to Fail?

11/16/2016 (Permalink)

It is common for some to be unaware if there water heater is about to fail. Here are four things you should check.

1.How old is your Water Heater?

-Water heaters typically have a lifetime of about 8-10 years. Locate the serial number to determine how old yours is. The serial number will have a date code such as "F051052638". The letter F would be for the month and since F is the sixth letter in the alphabet it would represent June. the first two digits of the serial number are 05, which represents 2005. So, in this case it was made in June 2005. Each manufacturing has a similar date code.

2. Is there Rusty Water?

-If you notice the hot water is coming out brown, it may be a sign that the Water Heater is beginning to rust out. 

3. Is there a Rumbling and Noise?

-When a Water Heater ages, Sediment will build up on the bottom of the tank. As the sediment is heated and reheated, it eventually will harden. When this happens, you can often hear rumbling or banging sounds coming from the water heater as it heats up. This is a sign that the water heater is at the end of it's useful life.

4. Is there Water around the Water Heater?

-If you notice moisture around your water heater, you may have a small leak or a fracture in the tank. As the metal heats, it expands and if there are slight fractures, water may leak from the tank. when this happens it is best to get it repaired before more damage occurs. 

Are you in need of a Smoke or Soot clean up?

11/10/2016 (Permalink)

Smoke and soot are very invasive and can indulge it's self in various cavities within your home. which causes hidden damage and odor. Our smoke damage expertise and experience allows us to inspect and accurately assess the extent of the damage to develop a comprehensive plan of action.

Smoke and Soot Facts:

  • Hot smoke migrates to cooler areas and upper levels of a structure.
  • Smoke flows around plumbing systems, seeping through the holes used by pipes to go floor to floor.
  • The type of smoke may greatly affect the restoration process.

Different types of smoke:

  • Wet Smoke

-Low heat, smoldering, pungent odor, sticky,smeary. Smoke webs are more difficult to clean.

  • Dry Smoke

-Fast burning, High temperature, Heat rises therefore smoke rises.

Our Fire Damage Restoration Services:

Since each smoke and fire damage situation is a little different, each one requires a unique solution tailored for specific conditions. We have the equipment, expertise and experience to restore your fire and smoke damage. We will also treat your family with empathy and respect and your property with care.

Have You Had Your Air Duct Cleaned?

11/4/2016 (Permalink)

It's getting to that time of the year again when the weather starts becoming cooler. Which means the need for you to turn on your heater will increase. Constant use of the HVAC system can cause some build up of dust and other particles.


The benefits of a Clean Air Duct:


-It will improve the air quality by cleaning the ducts in your HVAC system it removes any dust allergens that could be circulated through your home by the air conditioner. 


-It also increases airflow by cleaning your air ducts it makes it easier for the air circulation and flow through your home. This reduces the amount of energy needed to heat and cool your home, saving money.


If your home is in need of a possible air duct cleaning call SERVPRO of Walnut (909) 598-8400.

the Do's and Dont's after a Flooding occurs

11/1/2016 (Permalink)

In the Occurrence of a Flood Do:

  1. Remove excess water by mopping and blotting.
  2. Wipe excess water from wood furniture after removal of lamps and tabletop items.
  3. Remove and prop wet upholstery and cushions. 
  4. Place aluminum foil or wood blocks between furniture legs and wet carpeting.
  5. Turn air conditioning on for maximum drying in summer.

The Don'ts:

  1. Do Not leave wet fabrics in place, Hang furs and leather goods.
  2. Do Not leave books, magazines or other colored items on wet carpet or floors.
  3. Do Not use your house hold vacuum to remove water.
  4. Do Not use the television or other household appliances.
  5. Do Not turn on ceiling fixtures if ceiling is wet, and keep out of rooms where ceilings are sagging.

For more information visit: http://www.SERVPRO.com 

The Possible Presence of Mold

10/28/2016 (Permalink)

Microscopic mold spores exist almost everywhere from the indoors to the outdoors.


- Mold spores are microscopic and float along in the air, and may enter your home through windows, doors, or AC/heating systems or even hitch a ride indoors on your clothing or on a pet.


-Mold spores thrive on moisture, mold spores can quickly grow into colonies when exposed to water.


-Before mold remediation can begin, any sources of water or moisture must be addressed. Otherwise, the mold may return.


- Mold often produces a strong, musty odor and can lead to possible mold problem areas.


- Even higher than normal indoor humidity can support mold growth. keep indoor humidity below 45 percent.


If you feel that there is mold present in your home call SERVPRO of Walnut (909) 598-8400.


 

How to prepare for an earthquake

10/3/2016 (Permalink)

Being that Earthquakes are common in California it is good to be prepared.

 Tips:

  • Prepare a earthquake readiness plan.
  • If necessary contact a professional to make your home sturdier.
  •  Make sure to locate a secure room in the house that you can go to in case of an earthquake. It should be a spot where nothing is likely to fall on you.
  • Keep a supply of canned food, an up-to-date first aid kit, 3 gallons of water per person, Dust masks and goggles, and a working battery-operated radio and flashlights.
  • turn off the gas and water in home in occurrence of an earthquake.

In the Instance Of an Earthquake:

  • Take cover under a desk or table and hold on.
  • Stay Indoors until the shaking stops and you're sure it is safe.
  • Stay away from bookcases or furniture that is not secure and can fall on you.

For more information visit: http://www.environment.nationalgeographic.com

Our Process

9/30/2016 (Permalink)

The Emergency Water Damage Process.

  • One Hour: Withing one hour from notice of Loss, A SERVPRO Franchise Professional will contact you to arrange for service. You'll know help is on its way.
  • Four Hour: Within four hours of the loss notification, a SERVPRO franchise professional will be on-site to start mitigation services. the key to reducing damage and saving money is responding quickly to your damage.
  • Detailed Explanation: A trained, uniformed and equipped SERVPRO franchise professional will walk you through the job process step-by-step, explaining what to expect and the anticipated outcome.
  • Pretesting: A SERVPRO franchise professional will begin pretesting for restorability, working from the source of the damage outward.
  • Eight Hours: Within eight business hours of on-site arrival, a verbal briefing of the scope will be communicated to the appropriate person, normally your adjuster or property manager. 
  • Cleaning & Restoration: SERVPRO franchise professionals will work neatly and efficiently to help you regain control of your property when a damaging event has taken over. they will use state-of-the-art restoration techniques to ensure your property is taken care of right the first time.
  • Final walk through: After the work has been completed, a final walk-through will be conducted with you to ensure your satisfaction

Our Equipment

9/20/2016 (Permalink)

Detection Equipment:

-Scoping involves locating the areas of the structure affected by water and defining the extent to which the structure and contents have absorbed moisture. Moisture detection devices are also used to verify that an environment has been dried.

  • Moisture sensors- are used to detect moisture in carpets, baseboards and walls.
  • Moisture meters- are used to determine the actual moisture content of various materials. the moisture tester provides accurate moisture readings that enable the SERVPRO franchise professional to monitor the drying process. 
  • Thermohygrometers- measure both temperature and relative humidity. Capturing these two readings, a SERVPRO Franchise professional using a Psychometric chart can calculate specific humidity, dew point and vapor pressure.

Extraction Equipment:

- the most effective method of removing moisture from a structure is extraction. this is why it is critical to respond quickly, the environment can usually be dried much faster.

  • Extractors- are used in cleaning carpets and upholstery and in removing water from floors following a water damage. Extractors can either be truck-mounted or portable, allowing for greater access inside structures.

history of trust and professionalism

9/7/2016 (Permalink)

National Headquarters

    Founded in 1967, the SERVPRO industries inc. Franchise system is a national leader in fire, water, mold and other specialty clean up and restoration services. SERVPROs professional network of more than 1,600 franchises has responded to property damage emergencies ranging from multi-million dollar disasters such as the pentagon, to those suffered by individual businesses and homes. providing coverage nationally, SERVPRO franchise professionals have established relationships with major insurance companies and commercial clients nationwide.

   Following tremendous growth in the late 1990's, Entrepreneur magazine ranked SERVPRO the #1 Franchiser in the restoration industry from 2004 through 2012. In April 2005, SERVPRO moved  to a new 140,000 square foot facility on Gallatin, TN. the state of the art building houses a newly designed training facility and national call center. 

Asbestos

8/23/2016 (Permalink)

Do you have asbestos? if your Home has been built before 1980 then its best to get it tested.

Asbestos exposure may be a hazard to you and your families health, you can come into contact with it by;

  •  Breathing in or swallowing asbestos fibers.
  • Or if your occupation is construction work, as well as having renovations. down to your home 
  • it can be located in your drywall, old floor tiles, ceilings, and insulation. 

Risks for being exposed to asbestos;

  • breathing becomes more difficult, because of the exposure and it accumulating in the lungs 
  • Along with the extended exposure it can cause mesothelioma 

if your a Home owner it is best to get your home tested to insure your health, for more information go to: https://www.asbestos.com/exposure/ 

Evacuating tips in an instance of a fire

8/22/2016 (Permalink)

With the recent fires Every Home Owner should be prepared when an fire evacuation occurs;

  • One, families should get together and plan an Emergency Evacuation Plan Checklist.
  • Also make sure to be covered up when being evacuated so that you are protected against the heat and flying embers, wear for example:
    1. Long pants 
    2. Long sleeve shirts 
    3. possibly heavy shoes or boots
    4. a Bandanna to cover your mouth from smoke
  • If you own any animals be sure to have evacuating essentials for them as well and be sure to take them with you. 
  • if you feel that you will be evacuated here are some tips for early evacuation:
    1. shut all windows, doors 
    2. be sure to remove flammable shades, curtains 
    3. move the furniture towards the center of the room 
    4. make sure to leave your lights on so that the firefighters can see your home through smoke
    5. shut off air and other appliances off 
  • for more information visit: www.readyforwildfire.org 

Summer Bonfire Safety Tips

7/20/2016 (Permalink)

Be safe around bonfires this summer!

Before you set out to the beach or plan a bonfire in your backyard make sure you consider the following safety tips to protect you and your home:

1. Only burn dry material 

2. Check for cables or wires overhead

3. Keep a water source nearby

4. Make sure the fire is at a minimal distance of 5x its height from any structure. 

Southern California High Risk Wildfire

7/5/2016 (Permalink)

CA Wildfire High Risk Map (provided by Versik Climate from http://www.insurancejournal.com)

California's severe drought and dry heat this summer has put us in extremely high risk for wildfires, as seen in the past few weeks in the San Gabriel Valley and San Bernardino. It is critical for those in high risk areas to prepare in case wildfire ignites in your area.

Do you know if you are in a high risk zone?

Here is a map of California wild fire high risk areas

(provided by Versik Climate from http://www.insurancejournal.com)

SERVPRO of Walnut is available 24/7 for your fire/smoke/soot cleaning & restoration needs! (909) 598-8400

El Niño: We Are Ready!

1/7/2016 (Permalink)

El Niño is here! And we have only seen the beginning of the storms. SERVPRO of Walnut/ Hacienda Heights & Rowland Heights has the resources to assist residential and commercial properties with roof leaks and flooding. Contact us for 24-Emergency Service! 

Here Comes Santa!

12/3/2015 (Permalink)

Here Comes Santa 2015

Happy Holidays!

SERVPRO of Walnut / Hacienda Heights & Rowland Heights will be donating dozens of toys for children of all ages at the Annual Here Comes Santa event for the community of Rowland Heights. 

Join us on Thursday, December 17th from 6:00 - 8:00pm at Rowland Heights Park!

Duct Cleaning

7/23/2015 (Permalink)

Duct Cleaning Inspection

Boost the efficiency of your HVAC and keep your indoor air quality at its best by having your HVAC and ducts cleaned. 

Dirty ducts can circulate odors, contaminants such as mold, and irritating dust throughout a building or home. 

 Keeping the HVAC system and ductwork clean can potentially extend the life span of the equipment by allowing it to operate at peak condition, which may even save money. Duct cleaning may not always be necessary.. calling a professional to inspect your system and ductwork to make recommendations about the best way to address any indoor air quality concerns is a good idea. Regular inspections can save money and provide peace of mind on the health of your HVAC system and ductwork. 

 In some circumstances, such as after fire, smoke or suspected mold growth, duct cleaning becomes an essential part of the cleanup process. 

 The professionals at SERVPRO of Walnut use a portable ventilation and air duct cleaning system to examine ductwork and make a clean sweep, removing dust and grime. The process is as follows;  

  • The process begins using patented equipment including a roto-scraper, which automatically adapts to the duct's shape and diameter while traveling through the duct, removing debris and filth before vacuuming begins. 
  • Next, a powerful push-pull air delivery and collection system transfers the debris from the ductwork to a 16-gallon container. 
  • Air is filtered through a HEPA filtration system, removing 99.97% of the particles in the air stream. HEPA filters capture debris and keep the indoor environment clean. 
  • As an optional process, a sealant or coating product may be sprayed to address odor or microbial concerns. 
  • Filters will be either cleaned or replaced to remove odor and dirt.  
  • Contact SERVPRO of Walnut to schedule your next duct cleaning! 

    Sewage needs to be cleaned up properly!

    6/15/2015 (Permalink)

    Apartment sewage back-up that SERVPRO cleaned and dried out in April, 2015.

    Sewage back-ups can happen at any moment and if not cleaned up properly, residents can suffer from E coli contamination.

    SERVPRO of Walnut/ Hacienda Heights & Rowland Heights is certified to properly clean and disinfect sewage related losses according to the IICRC S500 Standards. Following the cleanup, the loss will also be properly tested for E coli clearance.

    Large Fire Loss in City of Industry

    4/27/2015 (Permalink)

    SERVPRO professionals on commercial fire loss in City of Industry.

    SERVPRO of Walnut/ Hacienda Heights & Rowland Heights were called out to a commercial fire loss on April 2, 2015 at a manufacturing warehouse in City of Industry, CA. The fire ignited from a manufacutring machine malfunction and smoke damage affected over 300,000 SF! 

    SERVORO professionals are working to get the business up and running with minimal business interruption time.

    We've Moved!

    1/26/2015 (Permalink)

    New location!

    SERVPRO of Walnut & Hacienda Heights & Rowland Heights has a new location!

    Our new location is bigger and more accessible, allowing for more equipment and storage space. We've also added a phenomenal conference room where we will host Continued Educations classes and lunches for our clients. 

    Look out for our Grand Re-Opening TBD!

    250 Paseo Tesoro. Suite B

    Walnut, CA 91789

    A lesson on Mold from the IICRC

    12/30/2014 (Permalink)

    Vacant home in La Puente, CA severely affected with mold.

    Mold becomes a problem inside a home or business when there's excessive humidity or moisture for an extended period of time. The problem can originate from sudden water releases, like a burst pipe or large spill that goes untreated, or from a chronic condition, such as a leaking roof or plumbing. Even high humidity or warm, moist air condensing on cool surfaces can trigger mold problems. It's always best to have the mold evaluated and removed by a certified professional.

    Mold can grow almost anywhere in a home or business if conditions permit. If there is visible growth on painted wall surfaces, property owners should be concerned about what may be growing on the wall's opposite side. The environment inside the walls of a house often differs drastically from the outside and could create a perfect haven for mold. If the wall remains wet for a prolonged period, it's almost guaranteed that the mold growth on the back side will be worse than on the front. At that point, containing the work space and removing moldy materials, followed by cleaning of salvageable framing, are the best options.

    Certified professionals have the training and experience to:

    • Identify moisture sources
    • Evaluate mold growth (visible or suspected)
    • Contain damage to the smallest area possible
    • Physically remove contamination
    • Dry materials to ensure that mold will not return
    • Perform or recommend procedures for returning property to a pre-loss condition

    http://www.iicrc.org/

    Institute of Inspection Cleaning and Restoration Certification.

    2014 Walnut Family Festival

    10/6/2014 (Permalink)

    34th Annual Walnut Family Festival

    Join SERVPRO of Walnut at the 38th Annual Walnut Family Festival this Saturday, October 11th, 2014!

    The festival with kick-off with a pancake breakfast at 8:00am, then a parade down La Puente Road at 10:00am. Live music, entertainment and delicious food will be provided the rest of the day until 6:00pm. Don't forget to stop by SERVPRO of Walnut's booth while you are there!

    Is Your Business Ready When Disaster Strikes?

    9/10/2014 (Permalink)

    Emergency Preparedness Seminar

    September is National Preparedness Month!

    No one want to think about if bad could happen. But in reality they do. If your are well prepared for it, you can minimize the damage. STC Management will join with SERVPRO Professionals and Red Cross to bring a Emergency Ready Seminar to bring your answers. This is a seminar you can't afford to miss! Please join us!

    When:

    Thursday, September 25, 2014 from 10:00am - 11:30am.

    Where:

    18558 E. Gale Ave. 3rd Floor, City of Industry, CA 91748

    RSVP HERE! 

    Questions? 

    Contact Nicole with SERVPRO at (626) 833-0774 

    or STC Management (562) 695-1513 x117

    2014 Community Emergency Preparedness Fair

    6/23/2014 (Permalink)

    The SERVPRO Disaster Recovery Trailer at the 2014 Emergency Preparedness Fair in Rowland Heights

    SERVPRO of Walnut / Hacienda Heights & Rowland Heights participated in our Community Emergency Preparedness Fair on Saturday, June 21st 2014 at Schabarum Park in Rowland Heights.

    The American Red Cross, Supervisor Don Knabe (4th District), local fire departments and local law enforcement came together to provide critical information to help individuals and families prepare for emergencies. 

    Jacob Menchaca spoke to the attendees at the fair about restoration, cleanup, how to reduce and prevent damages to your home, and emergency preparedness. 

    SERVPRO now utilizes iPads (DryBook)

    4/23/2014 (Permalink)

    Drybook makes job documentation more efficient for COIs and customers!

    DryBook is a SERVPRO application that provides Crew Chiefs and Production Managers the ability to capture all required job-related information and documentation in the field with the use of an iPad.

    This allows all documentation to be sent to the insurance company, property manager or owner more rapidly and more efficiently. 

    With DryBook, the use of paper has disappeared. Customers are easily able to sign authorization forms by the use of their finger directly on the iPad, then copies can be Emailed to them right on the spot!

    Call Servpro of Walnut & Hacienda Heights for all your cleanup and restoration needs!

    Servpro Walnut 

    Servpro Hacienda Heights & Rowland Heights

    (909) 598-8400

    www.servprowalnut.com

    www.servprohaciendaheights.com

    Review us on Yelp!

    "LIKE" us on Facebook !

    April Showers Brings May Flowers!

    4/16/2014 (Permalink)

    Roof Leaks

    It may be nice and sunny this week but we should hopefully expect some more rain soon. SERVPRO of Walnut & Hacienda Heights wants to make sure you take the time to prepare before the rain comes down and you are left with leaky roofs and water intrusion in your home.

    Here are some tips you should consider to prevent future roof leaks: 

    1. Have an annual roof inspection. 

    2. Repair any cracks, gaps or damaged roof shingles right away. 

    3. If water intrusion does happen from your roof, make sure to have plenty of buckets to catch the excess water to prevent further damage to your home. 

    4. Ahead of time, find a local roofer that does emergency roof tarp service and keep their contact information for emergencies. 

    With any roof leak, contact SERVPRO of Walnut/ Hacienda Heights & Rowland Heights for 24-Hr Emergency Service! (909) 598-8400.

    Visit: 
    www.SERVPROwalnut.com 
    www.SERVPROhaciendaheights.com 
    (909) 598-8400

    2nd Annual Asian Business Seminar

    3/10/2014 (Permalink)

    SERVPRO of Walnut / Hacienda Heights & Rowland Heights is a sponsor for the 2nd Annual Asian Business Seminar.

    Please join us at the second Annual ASIAN BUSINESS SEMINAR that is taking place Saturday, March 15, 2014 from 8:30am - 12:30pm. 

    SERVPRO OF WALNUT / HACIENDA HEIGHTS & ROWLAND HEIGHTS is a sponsor and will have a booth at the event. This seminar is a FREE event and targets Asian-Owned businesses in the Rowland Heights & Hacienda Heights areas. 

    The Seminar will take place at 18558 E. Gale Avenue, City of Industry, and is a collaboration between Los Angeles County Supervisor Don Knabe, the San Gabriel Valley Regional Chamber of Commerce, the San Gabriel Valley Economic Partnership, the Los Angeles County Economic Development Corporation, and the Korean American Economic Development Center. 

    For more information or questions contact SERVPRO OF WALNUT / HACIENDA HEIGHTS & ROWLAND HEIGHTS at (909) 598-8400.

    Also visit us on Facebook:

    www.facebook.com/servprowalnuthaciendaheightsrowlandheights

    Residential Fire Caused by Space Heater

    1/28/2014 (Permalink)

    Destruction of a home caused by a small and simple space heater.

    SERVPRO of Walnut / Hacienda Heights & Rowland Heights responded to a residential fire loss on Tuesday, January 21, 2014 in Rosemead, CA. The fire had started on Monday, January 20th at approximately at 9:00 pm and ignited from a small and simple space heater that was left unattended for a short period of time. Before the occupants knew it, the entire den was in flames and spreading rapidly. Luckily the L.A. County Fire Department arrived soon enough to put out the fire.  

    SERVPRO of Walnut / Hacienda Heights & Rowland Heights is currently working hard to restore this property so that the family can move back in as soon as possible. Check back in a few weeks for the before and after photos.

    SERVPRO of Walnut

    SERVPRO of Hacienda Heights & Rowland Heights

    909-598-8400

    Don't forget to LIKE us on Facebook: 

    www.facebook.com/servprowalnuthaciendaheightsrowlandheights 

    Glendora Brush Fire - January 16, 2014

    1/16/2014 (Permalink)

    Glendora Brush Fire view from Walnut, CA

    At about 6:00am this morning a brush fire started in the foothills above Glendora and Azusa.  Flames spread rapidly and moved down the hill toward homes burning about 1,700 acres and several homes. 

    If your home or business has been affected by the fire, smoke or smell from this brush fire contact SERVPRO of Walnut / Hacienda Heights & Rowland Heights at (909) 598-8400. We are here to help!!

    Understanding Mold in the Restoration Industry C.E. Course

    1/8/2014 (Permalink)

    SERVPRO of Walnut / Hacienda Heights & Rowland Heights is holding a free Continued Education Course for Insurance Agents for Understanding Mold in the Restoration Industry (Course #126438). Earn 2 C.E. Credits for your license and enjoy lunch on us!

    Date: Wednesday, January 22, 2013

    Time: 11am-1pm

    Location: Courtyard Marriott Hacienda Heights- 1905 S. Azusa Ave, Hacienda Heights, CA 91745

    To RSVP call (626) 833-0774

    Wishing you all a Safe and Happy Holiday Season!

    12/23/2013 (Permalink)

    Merry Christmas from your friends at SERVPRO of Walnut / Hacienda Heights & Rowland Heights!

    Please keep these Christmas Tree Fire Safety Tips in mind during this holiday season!


    1. Choose a tree with fresh, green needles that do not fall off when touched.

    2. Place your tree it at least three feet away from any heat source including your fire place, heaters and candles (or anything that can dry out the tree and make it more flammable). 

    3. Always keep your tree stand filled with water.

    4. When decorating your tree replace any string of lights with worn or broken cords or loose bulb connections. Connect no more than three strands of mini string sets and a maximum of 50 bulbs for screw-in bulbs. Read manufacturer’s instructions for number of LED strands to connect.

    5. Make sure your smoke alarms and carbon monoxide detectors are operating properly.

    6. Try not to leave your tree up for more than two weeks.

    7. Never leave Christmas tree lights on if the tree is unattended. Unplug them when you go to bed or leave the home. 

    8. When purchasing an artificial tree, be sure it is labeled as fire-retardant.

    Have a safe and joyful holiday season!!

    Walnut-Diamond Bar Sheriffs Booster Club ANNUAL GOLF CLASSIC

    12/5/2013 (Permalink)

    ANNUAL GOLF CLASSIC Information Brochure

    Join SERVPRO of Walnut / Hacienda Heights & Rowland Heights at the..

    Walnut-Diamond Bar Sheriff's Booster Club 
    ANNUAL GOLD CLASSIC

    When? APRIL 7,2014
    Where? Western Hills Country Club in Chino Hills 

    Contact Sgt Mark Saldecke (909) 595-2264 or Gil Rivera (909) 967-4525 for more information!

    Large Apartment Fire in Escondido, CA

    12/3/2013 (Permalink)

    The outside of the affected apartment units in Escondido, CA.

    SERVPRO of Walnut / Hacienda Heights was called out to an emergency fire loss that affected 8 units in Escondido, CA on November 27, 2013. Yes, we service all over Socal!

    The staff and crew of SERVPRO of Walnut / Hacienda Heights & Rowland Heights are still working on the cleanup to make it "Like it never even happened." 

    Check back with us in a couple of weeks to see the after photos from this loss!

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